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Apollo Hospital Complaints & Reviews

2.4
Updated: Jul 22, 2025
Complaints 732
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347
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Apollo Hospital reviews & complaints page 11

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M
Manicse
Oct 12, 2021
Resolved
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Respected sir,

I have admitted my father in law in Apollo Bhubaneswar Branch.

He was admitted there for almost 2 weeks due to Paralysis stroke. We had took a twin sharing room.

He was not like the hospital food and he didnt ate the food for 2 days so he became so weak. Then we have informed to doctor about it then doctor suggested to give apple daily... As it was not provided in hospital we bought it from outside and bring to hospital. But the security guard and lady harrases us badly with some bad words. Outside food not allowed. But we said doctor only suggested still they saying bring doctor here..

I never felt insulted in my life like this.. This guards are working for us? or they are boss for us?

I want you to take strict action else i have recorded there scolding and bad words will file complaint against it..
Jun 13, 2024
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
Apollo Hospital Customer Care's response
Namaste Sir/Madam,

Greetings from Apollo Hospitals.

Kindly provide Patients Name, Contact number & Email ID for further assist.

Thanks & Regards
Healthcare Services
Apollo Hospitals, Chennai.
Verified Support
Oct 13, 2021
Apollo Hospital Customer Care's response
Namaste Sir/Madam,

Greetings from Apollo Hospitals, Chennai.

Kindly provide Patients Name, Contact number & Email ID for further assist.

Thanks & Regards
Healthcare Services
Apollo Hospitals, Chennai.
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    Z
    Zainab zahid
    Oct 10, 2021
    Resolved
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    Resolved

    Address: Chunni gunj kanpur

    My brother is admitted in the apollo spectra hospital kanpur due to dengue, the Apollo spectra hospital of kanpur is very bad they charge us for a room but they give us a vacant room which is used by staff or even they don't clean the room properly we have to call attendant for many time then they'll come and check the patients, also the washroom or the ward not properly clean i experience worst from Apollo hospital.. I want strict action against this please take some action and solve the issues and i am not the only one who are facing this every patients are suffering from this condition.
    Jun 9, 2024
    Complaint marked as Resolved 
    Apollo Hospital customer support has been notified about the posted complaint.
    Verified Support
    Oct 13, 2021
    Apollo Hospital Customer Care's response
    Namaste Sir/Madam,

    Greetings from Apollo Hospitals, Chennai.

    Kindly provide Patients Name, Contact number & Email ID for further assist.

    Thanks & Regards
    Healthcare Services
    Apollo Hospitals, Chennai.
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      R
      RupaGhosh2020
      from Mumbai, Maharashtra
      Oct 6, 2021
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      Address: Apollo Hospital CBD, Navi Mumbai

      19th Sept my 16 year old had a head injury due to a road accident and later findings were that it was a traumatic brain injury. The head had staples and sutures which in 13 days of stay was always neglected.Nowhere on the discharge summary the sutures or staples were mentioned. The attending doctor Akhlesh Tandekar had no idea of how many staples were put and stitches of what type. after 13 days (1st Oct) of hospitalization my daughter was given discharge with the sutures not removed. Today 6th Oct when I went for a second opinion with another neurosurgeon as Apollo I was informed that the sutures are still there and need to be removed. This is case of Sheer negligence on part of the doctor and his team and leaves me with no confidence in the treatment
      Apollo Hospital customer support has been notified about the posted complaint.
      Verified Support
      Oct 11, 2021
      Apollo Hospital Customer Care's response
      Namaste Sir/Madam,

      Greetings from Apollo Hospitals, Chennai.

      Kindly provide Patients Name, Contact number & Email ID.

      Thanks & Regards
      Healthcare Services
      Apollo Hospitals, Chennai.
      Oct 12, 2021
      Updated by RupaGhosh2020
      how many days should I expect to a receive a response here?
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        N
        Nitish Amar Srivastava
        Oct 4, 2021
        Resolved
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        Resolved

        Address: Lucknow

        Hello my patient has been adviced av fistula
        By dr amit gupta nephrologist and he refer the case to surgoen dr aditya sharma he gave the date 4 oct for av fistulla
        I have booked the ot 3 days before of operation that is on 30 sept but on the operation date on 4 oct the patient is admitted at 10:00 am and operation was not done till 4:30 pm it was a day care plan and after operation the patient will be discharge within 3-4 hrs but the operation was not started till 6-7 hsr
        I have asked the dr aditya sharma he said that ot department was not given the ot because of some case
        My patient didn’t get food water etc in that 6-7 hrs
        So pls in future take care of these things that when the operation timing was given in that time operation will happen .
        Jun 9, 2024
        Complaint marked as Resolved 
        Apollo Hospital customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2021
        Apollo Hospital Customer Care's response
        Namaste Sir/Madam,

        Greetings from Apollo Hospitals, Chennai.

        Kindly provide Patients Name, Contact number & Email ID.

        Thanks & Regards
        Healthcare Services
        Apollo Hospitals, Chennai.
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          C
          Chidambaram A
          Oct 3, 2021
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          Resolved

          Wash room provided for collecting urine at madurai apollo hospital, testing lab, no.27, zero maintenance
          why ? lab charges are collected in thousands but washroom not maintained well and induces vomiting due to very very bad bad bad smell
          Jun 15, 2024
          Complaint marked as Resolved 
          Apollo Hospital customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2021
          Apollo Hospital Customer Care's response
          Namaste Sir/Madam,

          Greetings from Apollo Hospitals, Chennai.

          Kindly provide your Contact number & Email ID.

          Thanks & Regards
          Healthcare Services
          Apollo Hospitals, Chennai.
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            B
            Bedabrati Paul
            from Siliguri, West Bengal
            Sep 30, 2021
            Resolved
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            Resolved

            Very insensitive behavior shown by receptionist towards me while collecting my mother's report at Apollo Heart centre Hospital. Plus the reports are delivered late.
            Jun 14, 2024
            Complaint marked as Resolved 
            Apollo Hospital customer support has been notified about the posted complaint.
            Verified Support
            Oct 01, 2021
            Apollo Hospital Customer Care's response
            Namaste Sir/Madam,

            Greetings from Apollo Hospitals, Chennai,

            Kindly provide patient Name, Contact number & Email ID.

            Thanks & Regards
            Healthcare Services
            Apollo Hospitals, Chennai.
            Verified Support
            Oct 01, 2021
            Apollo Hospital Customer Care's response
            Namaste Sir/Madam,

            Greetings from Apollo Hospitals, Chennai,

            Kindly provide Patient Name, Contact number & Mail ID's.

            Thanks & Regards
            Healthcare Services
            Apollo Hospitals, Chennai.
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              R
              Radha Kamdar
              Sep 29, 2021
              Resolved
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              Resolved

              I can't think this type of low behaviour man will work in any hospital
              So sad to say they don't know how to talk they talk like basti
              Jun 9, 2024
              Complaint marked as Resolved 
              Apollo Hospital customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              Apollo Hospital Customer Care's response
              Namaste Sir/Madam,

              Greetings from Apollo Hospitals, Chennai,

              Kindly provide patient Name and Contact number.

              Thanks & Regards
              Healthcare Services
              Apollo Hospitals, Chennai.
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                I
                Ilangovan Rajan
                from Madurai, Tamil Nadu
                Sep 27, 2021
                Resolved
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                Resolved

                I gone for calls us complaint in my left leg great fin bottom side. But he done surgery on top of my finger wrongly
                +2 photos
                Jun 6, 2024
                Complaint marked as Resolved 
                Apollo Hospital customer support has been notified about the posted complaint.
                Verified Support
                Sep 28, 2021
                Apollo Hospital Customer Care's response
                Namaste Sir/Madam,

                Greetings from Apollo Hospitals, Chennai,

                Kindly provide patient Name and Contact number.

                Thanks & Regards
                Healthcare Services
                Apollo Hospitals, Chennai.
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                  S
                  Shubhisha
                  from Mysore, Karnataka
                  Sep 23, 2021
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                  Resolved

                  Address: Apollo mysuru

                  Apollo BGS mysore . To whomever it may concern to . My cousin got accident and taken to Apollo wer they taken to observation . No operation no surgery . They have kept for observation. They are giving a slip called "outstanding slip for estimated billing" last night we paid 50k and by morning they are asking to pay 30k due amount if we ask they what for they are charging this huge amount there is no proper response from hospital faculty . Whn ppl are paying bill amt inside hospital they have rights to know how much they are charging and what for the amt is paid for . But they never tell that .such an bad Image on big hospital . Hospitals should not be a business place
                  Jun 12, 2024
                  Complaint marked as Resolved 
                  Apollo Hospital customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 01, 2021
                  Apollo Hospital Customer Care's response
                  Namaste Sir/Madam,

                  Greetings from Apollo Hospitals,

                  Kindly provide patient Name, Contact number & Email ID.

                  Thanks & Regards
                  Healthcare Services
                  Apollo Hospitals, Chennai.
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                    D
                    Dharmaraj. R
                    Sep 23, 2021
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                    My mother was admitted on 20/09/2021 in Apollo hospital, Trichy with covid suspection with chest and stomach pain and dizzy feeling. We had submitted CT scan report with 60% lungs affection and subsequently covid negative certificate given by Government hospital.
                    Further to above Apollo hospital took swap test on 21/09/2021 and informed that covid tested positive but report was not disclosed with us. We got confusion whether covid positive or negative and hospital not taken any steps to diagnose reason for other problems faced by patient such as chest, throat and stomach pain and dizzy feeling. We are also not able to contact the hospital in case of emergency. Kindly note that bPatient is illiterate and she doesn't know to contact us through mobile. Kindly take immediate steps to find out the issues faced by her and keep always inform the position of patient with us.

                    Patient details:
                    Patient Name : SELVAMBAL R
                    UHID : AT01.[protected]
                    IPNO : TMHIP39322
                    Apollo Hospital customer support has been notified about the posted complaint.
                    Dear Sir

                    Warm greetings from Apollo Specialty Hospitals – Trichy.

                    This is further to the discussion we had with your Brother Mr.Pugal, who is a primary care taker for Mrs.selvambal, in reference to your mail on 25h of Sep 2021.

                    Let me take this opportunity to thank you for taking your valuable time to share your concern with us.

                    Your feedback is a matter of great concern to us. We are extremely sorry for the inconvenience suffered by you in our hospital. We apologies for the inconvenience caused in this regard.

                    We had addressed the request immediately for Mrs.Selvambal and all point of contact number in Covid ward shared to Mr.Puagal, Primary care taker.

                    We once again thank you for your detailed feedback.

                    We wish you and your family the very best of health & happiness.

                    Assuring you of our best service always.

                    With warm personal regards,
                    for Apollo Speciality Hospitals, Trichy.

                    R.Sangeeth
                    [protected]
                    [protected]
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                      A
                      abdul king
                      Sep 20, 2021
                      Resolved
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                      Resolved

                      I got an SMS from Apollo that they have add 100 hc but it is not reflecting in my account
                      Jun 23, 2024
                      Complaint marked as Resolved 
                      Apollo Hospital customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 01, 2021
                      Apollo Hospital Customer Care's response
                      Namaste Sir/Madam,

                      Greetings from Apollo Hospitals, Chennai,

                      Kindly provide Contact number or Email ID.

                      Thanks & Regards
                      Healthcare Services
                      Apollo Hospitals, Chennai.
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                        R
                        rSubha24
                        from Chennai, Tamil Nadu
                        Sep 18, 2021
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                        Resolved

                        Address: Chennai, Chennai, Tamil Nadu

                        Firstly I want to say before go to applo hospital please check all the people complaints .
                        The patients who are submitted genuine complaints I am telling about them only how much they face problems from doctor, nurse and other employees in appollo hospital.
                        I am also faced same problems from appolo hospital.
                        Now in online genaration we can get every information from online .
                        We are the people making hospital revenue, buisness everything.
                        If we stop or avoid to go appolo hospital they are finished.
                        Think it .
                        Thanks to all.
                        Jun 5, 2024
                        Complaint marked as Resolved 
                        Apollo Hospital customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 20, 2021
                        Apollo Hospital Customer Care's response
                        Namaste Sir/Madam,

                        Greetings from Apollo Hospitals,

                        Kindly Provide the Hospitals Location, patients Name & contact number.

                        Thanks & Regards
                        Ask Apollo Team
                        Helpful
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                          B
                          BalaLali@1987
                          from CHENNAI, Tamil Nadu
                          Sep 13, 2021
                          Resolved
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                          Resolved

                          Myself, a 66 yrs old Sr. citizen booked appointment for Dr. Sundaram Raman on 11th Sep at Apollo Medical Centre in Kottupuram Chennai at 5.30-5.45 PM through ASK Apollo 24x7 the same was confirmed http://bit.ly/2ul2oCw by sms immediately.
                          I got a phone call at 5.00 PM from the hospital that the Doctor is not available & had stopped coming for about 2 yrs now. When I questioned as why the appointment was confirmed they said it IT dept. mistake This indicates poor patient service. The caller was not able to fix any other doctor also for that day.
                          So I rushed to another hospital to take care of myself.
                          The above incident shows absolute poor IT enabled services, My self & my family are regular patients of the Apollo hospital where I have several friends & I had recommended for many friends & relatives.
                          Now I am thoroughly disappointed with this casual approach & negligent attitude.
                          V.Balasubramanian
                          [protected]
                          Jun 30, 2024
                          Complaint marked as Resolved 
                          Apollo Hospital customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 01, 2021
                          Apollo Hospital Customer Care's response
                          Namaste Sir/Madam,

                          Greetings from Apollo Hospitals, Chennai,

                          Kindly provide patient Name, Contact number & Email ID.

                          Thanks & Regards
                          Healthcare Services
                          Apollo Hospitals, Chennai.
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                            D
                            Dr.ramya
                            Sep 13, 2021
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                            My sister is a post ceserean patient in appollo hospital, vizag...on 12th September night she suffered from severe chills and was shivering..the duty doctor misbehaved with my sister with her arrogance and refused to treat her for shivers...she failed to respect the patient and inturn demanded respect... during the course my sister had an emergency urination but the doctor refused to allow the changing of bedsheet..plzzz do react for it or I need to file a a case against her
                            Apollo Hospital customer support has been notified about the posted complaint.
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                              S
                              Shashi_Shekhar
                              Sep 11, 2021
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                              Address: Plot # 13 PARSIK HILL ROAD SECTOR 23 CBD BELAPUR NAVI MUMBAI MAHARASHTRA 400614

                              Reception staff at Apollo Navi Mumbai denied booking same-day appointments of a new patients in OPD at first floor. Behaviour of the staff was also very rude and even not to listen to the patient.
                              Apollo Hospital customer support has been notified about the posted complaint.
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                                V
                                Venkatesh Padarti
                                Sep 6, 2021
                                Resolved
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                                Resolved

                                Address: 154, IIM, 11, Bannerghatta Main Rd, opposite Krishnaraju Layout, Krishnaraju Layout, Amalodbhavi Nagar, Naga, Bengaluru, Karnataka 560076

                                Hello Team,

                                We have taken vaccination in Apollo hospital. We have got handwritten bills. My company has rejected the same as asking for computerized Bill. I have sent a mail to Apollo Hospital ([protected]@apollohospitals.com) and I didn't get any response from them on the same.
                                Jun 23, 2024
                                Complaint marked as Resolved 
                                Apollo Hospital customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2021
                                Apollo Hospital Customer Care's response
                                Namaste Sir/Madam,

                                Greetings from Apollo Hospitals, Chennai.

                                For any issues related to COVID vaccination certificates, please Whatsapp the followings on given number[protected]

                                1. Brief description of the problem- Text not received/Certificate cannot download/still shows unvaccinated in cowin/vaccine name different in the certificate

                                2. Photo of Copy of bill and (as proof of vaccine received at our center)

                                3. Photo of Covid passport given by us. (as proof of vaccine received at our center)


                                Thanks & Regards
                                Healthcare services
                                Apollo Hospitals, Chennai.
                                Verified Support
                                Oct 01, 2021
                                Apollo Hospital Customer Care's response
                                Namaste Sir/Madam,

                                Greetings from Apollo Hospitals, Chennai.

                                For any issues related to COVID vaccination certificates, please Whatsapp the followings on given number[protected]
                                1. Brief description of the problem- Text not received/Certificate cannot download/still shows unvaccinated in cowin/vaccine name different in the certificate
                                2. Photo of Copy of bill and (as proof of vaccine received at our center)
                                3. Photo of Covid passport given by us. (as proof of vaccine received at our center)


                                Thanks & Regards
                                Healthcare services
                                Apollo Hospitals, Chennai
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                                  R
                                  Ratanjha41
                                  Sep 5, 2021
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                                  This is regarding my father Mr Bishwanath Jha. UHID ANM1.[protected]. and is under the treatment and observation under Dr. Sunil Kutty at Apollo hospital Navi Mumbai. My mother and sister took my father to the hospital since I was out of station. At that time he told them that fluid has been stuck in my father's brain and if they don't go for surgery patient would get paralysed and they scared my mother and sister. After surgery my father became unconscious and its been two months there has not been any progress. Everytime they shift my father from ICU to HUD. I asked doctor why there has not been any progress he replied me in a rude manner to discharge my father and said why did you came to this hospital. Apollo is a reputed group and we come with a hope and trust to get the best treatment but after having such a worse experience. Also the nursing for the patient was very poor and when I told them about this they asked me to get my own nurse for the patient as they are having shortage of staff. Also today they asked me to bring blood for my patient as their blood bank has no blood. Such a big group having shortage of facilities is not expected. My father when he was admitted he was able to walk and now from two months he is in unconscious condition. I would kindly ask someone responsible to look into the matter as soon as possible
                                  Apollo Hospital customer support has been notified about the posted complaint.
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                                    C
                                    Chikilay
                                    Sep 4, 2021
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                                    The doctor has no patience. He did not even bother to listen to the problem. Instead he was insensitive to talk about taking my father to check for other issues when all I wanted was to give a background of the problems my father had. This fellow is unfit to be a doctor and does not understand that doctor is a service. Totally uncouth and insensitive!!!
                                    Apollo Hospital customer support has been notified about the posted complaint.
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                                      R
                                      Rnv Mohan Krishna
                                      from Hyderabad, Telangana
                                      Aug 28, 2021
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                                      Address: Kukatpally Hyderabada

                                      Name : Usha Rani
                                      UHID NO : AP J1.[protected]
                                      Doctor Name : Mr Arun Shah Urologist Jubilee Hills Hyderabad
                                      Date of consulting report : 28-08-21 at 9am

                                      I am Mohan Krishna, Software Employee. I am very sorry to inform you about the rude behavior of Mr. Arun Shah Urologist Today I have gone to Apollo Hospital Jubilee hills, for treatment of kidney problem. I have consulted Doctor Arun Shah Urologist for this problem. I was surprised to note that he is not hearing my words, and behaving like a rude person. I have presented her previous reports to the doctor. Without seeing the reports he informed negative replies like “no recovery” I astonished his Un professionalism, whether he is a Doctor or Not. He is saying that if he touches the reports, a virus will attack him. He always fears that viruses will attack him.

                                      Your Hospital is a renowned Institution in India and the fame is spread to other countries in the world. My Father and Father in law aged above 60 years, got treatment in your Hospital and recovered Very much. Due to this I came to your Hospital for treatment of my wife, but was insulted with his rude behavior of Doctor Arun Shah Urologist.

                                      Afterwards, I have checked the Previous Reviews about this Doctor. Every person Suffered like me with his rude behavior. I think No Action is taken against this Doctor. If you continue this Doctor the fame and name of the institution will be decreased.

                                      My sincere advice is, not to consult this Doctor as he is not having any knowledge in his profession and also not waste our Valuable time by spending for consultation of this Doctor Mr. Arun Shah Urologist

                                      Expecting a suitable action taken against the Doctor and acknowledgement.
                                      Apollo Hospital customer support has been notified about the posted complaint.
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                                        H
                                        h_kaur
                                        Aug 18, 2021
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                                        Address: New Delhi

                                        Complaint against Dermatologist, Apollo hospital Delhi

                                        I was referred to Dr. R K Mahajan Dermatologist on 11.08.2021 APD No. [protected], Apollo hospital Delhi. But he was not available on 11.08.2021. and Dr. Mahajan consulted me. He has not seen my skin problem and neither diagnose me. Just prescribed lots of medicine. Even he has prescribed oral steroids neither he asked me that I am a diabetic patient.

                                        This is serious health issue related to this. I am writing complaint against his consultation.

                                        Thanks and Regards,

                                        Dr. Bhavya Alankar
                                        New Delhi, India
                                        bhavya.[protected]@gmail.com
                                        Mob [protected]
                                        [protected]
                                        Apollo Hospital customer support has been notified about the posted complaint.
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