| Address: Kukatpally Hyderabada |
Name : Usha Rani
UHID NO : AP J1.[protected]
Doctor Name : Mr Arun Shah Urologist Jubilee Hills Hyderabad
Date of consulting report : 28-08-21 at 9am
I am Mohan Krishna, Software Employee. I am very sorry to inform you about the rude behavior of Mr. Arun Shah Urologist Today I have gone to Apollo Hospital Jubilee hills, for treatment of kidney problem. I have consulted Doctor Arun Shah Urologist for this problem. I was surprised to note that he is not hearing my words, and behaving like a rude person. I have presented her previous reports to the doctor. Without seeing the reports he informed negative replies like “no recovery” I astonished his Un professionalism, whether he is a Doctor or Not. He is saying that if he touches the reports, a virus will attack him. He always fears that viruses will attack him.
Your Hospital is a renowned Institution in India and the fame is spread to other countries in the world. My Father and Father in law aged above 60 years, got treatment in your Hospital and recovered Very much. Due to this I came to your Hospital for treatment of my wife, but was insulted with his rude behavior of Doctor Arun Shah Urologist.
Afterwards, I have checked the Previous Reviews about this Doctor. Every person Suffered like me with his rude behavior. I think No Action is taken against this Doctor. If you continue this Doctor the fame and name of the institution will be decreased.
My sincere advice is, not to consult this Doctor as he is not having any knowledge in his profession and also not waste our Valuable time by spending for consultation of this Doctor Mr. Arun Shah Urologist
Expecting a suitable action taken against the Doctor and acknowledgement.
Apollo Hospital customer support has been notified about the posted complaint.
Warm greetings from Apollo Specialty Hospitals – Trichy.
This is further to the discussion we had with your Brother Mr.Pugal, who is a primary care taker for Mrs.selvambal, in reference to your mail on 25h of Sep 2021.
Let me take this opportunity to thank you for taking your valuable time to share your concern with us.
Your feedback is a matter of great concern to us. We are extremely sorry for the inconvenience suffered by you in our hospital. We apologies for the inconvenience caused in this regard.
We had addressed the request immediately for Mrs.Selvambal and all point of contact number in Covid ward shared to Mr.Puagal, Primary care taker.
We once again thank you for your detailed feedback.
We wish you and your family the very best of health & happiness.
Assuring you of our best service always.
With warm personal regards,
for Apollo Speciality Hospitals, Trichy.
R.Sangeeth
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