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Apollo Hospital Complaints & Reviews

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Last updated Apr 13, 2024
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No. 21, Greams Lane,Off. Greams Road
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Hospital reviews & complaints page 13

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Address:Bnagalore

Center
Apollo Hospital-JAYANAGAR, No.21-2 14th Cross Road Near Madhavan Park Circle Jayanagar East Jayanagar
Bengaluru Karnataka 560011, BBMP, Karnataka
Date 01 Jun 2021 Time 09:00AM-05:00PM Preferred Time Slot 11:00AM-01:00PM

vaccination receipt no. 10593

I have taken vaccine on 1st June in Apollo Jayanagar 3rd Block. While asked for certificate during vaccination, all representatives said...
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drraj12
Jun 12, 2021
Jun 16, 2021
This thread was updated on Jun 16, 2021
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Improper duty during Covid vaccination and behaviour

Dear sir/mam

It is with high regret I report the Improper duty and unprofessional behaviour shown by the PRO (incharge-Mr Babu) at Apollo Main hospital located in Trichy. My daughter got vaccinated on June 9 and the Vaccination team has failed to update the same in COWIN/MoH. When my wife and daughter visited them and contacted on June11, they were poorly responded. The PRO defended his negligence and showed rude behaviour....
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ranu0779
Jun 5, 2021
Jun 7, 2021
This thread was updated on Jun 7, 2021
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Please provide the My wife Mrs Ranjana above all reports (dt. 24/05/2021 to 27/05/2021)

Address:C 2665 MINI LIG RAJAJIPURAM LUCKNOW
Website:[email protected]

Dear Sir,

In relation to the above, you have to inform that my patient Mrs. Ranjana who was in the Covid ward, whose discharge summary and bill has been received but the report of the investigation done during the treatment has not been received, while the guard posted outside the Covid ward has not received Have received my signature on the report receipt list.

Therefore, you are requested to kindly provide...
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Jimmy Mammen
Jun 4, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
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Covishield vaccine

Address:PRESTIGE TRANQUILITY, BUDIGERE CROSS, OFF OLD MADRAS ROAD, BENGALURU

I had got vaccinated by the special drive at Prestige Tranquility, Budigere Cross, Off Old Madras Road, Bengaluru at 4:30pm today.
Name :Rincy Susan Thomas
Contact number : [protected] /[protected]
The vaccined status is not updated on Covin portal /Arogyasetu and I have not been given any vaccine certificate.. The response from the team who conducted the vaccine drive is a casual "we will update if you have not got it...
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sai veena
Jun 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but order not placed yet

Address:hydernagar hyderabad.

I have ordered vaporizer and mask from Apollo through phonepe with order id[protected] on April 4th 2021. for almost 1 month i am unable to see my order in my ordered folder. i have contacted apollo through this consumer complaints. they said that order will be deliver lately. recently in my orderd is showing that i have bought vaporiser and mask in hydernagar (smr vinay) apollo pharmacy. but i have ordered in online mode through phonepe switch....
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Paripatel
Jun 2, 2021
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Microbiology lab

Address:Gandhinagar Apollo hospital

I am Parita Patel and in 2018 I have applied for Australia for student visa and for the very first in chest X-ray reports say that I have white dot which indicates TB so I have done test of culture and smear report and reports were negative and then again in 2020 to extend my visa of Australia again I have done same test which was also negative (the picture about reports and billing is attached ) and this time immigration department told...
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Sanjay Debnath
from Bengaluru, Karnataka
May 30, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
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Religare OPHC Medical Card denied in Apollo Greams for vaccination COVAXIN

Hi Team,

I have Religare OPHC medical card. As per agreement network hospitals should accept 80% from this card for vaccination.

We opted 4 COVAXIN from network hospital (Apollo Greams) on 28-May, but they denied to accept OPHC medical card.

Bill No - CMH-OCS-4796200, CMH-OCS-4796185

As per IRDA guidelines, you are not supposed to deny payment from an OPHC Medical card.
br...
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Maha lakshmi P
May 21, 2021
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Wrong treatment by ENT DR Ganesh Vanagaram

I had a neck lump and consulted DR Ganesh ENT vanagaram in the month of March 2021...he suggested me to do take CT scan and blood test ...I was diagnosed with TB in left side of neck with FNAC and started the treatment as per his advice with AKT 4 tablet...but after two months my condition become worse and I tried to consult him but he was unavailable due to lockdown and then proceeded to Apollo Greams Road and consulted DR Ramasubramanian...
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sandysahoo
May 19, 2021
May 26, 2021
This thread was updated on May 26, 2021
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Refund not received - Apollo 25/7 Medicine delivery not done

3rd May'21 Order no[protected] Amount billed - 424.33 INR worth Medicine. No Delivery and refunded only 39 Rupees. Rest amount are not refunded even after so many follow ups....
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Satyaprasad SR
May 18, 2021
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Certificate for covid-19 vaccination of s.R.Satyaprasad

Hello. I am herewith attaching the bill no. AHJN-OCS-552316 dated 5th May 2021 of Rs. 850/-being the vaccination charges for Second Dose of COVISHIELD taken on 5th May 2021 at Apollo Hospital, Jayanagar, Bangalore. I tried to get the final certificate downloaded many a times but it was in vain. Hence I request you to please mail me the said
Certificate based on the details furnished in the attachment bill. While registration two mobile...
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Jinti
May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doctor S K Medhi

Address:Guwahati

The above doctor's behaviour was very rude. My brother in law admitted to Apollo hospitals Guwahati and my sister is waiting as attendant.Today the doctor was about to come for visit, but he didn't came . So, ultimately my sister called up the reception and asked why the doctor didn't visit . After few hours the doctor finally came and scold my sister badly asking why she need to call again and again . If it was soo emergency, then she should...
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Saumitra Rastogi
May 15, 2021
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Irresponsible staff of APOLLO hospitals LUCKNOW

My 81yrs old father had been given appointment by apollo hospitals
for PSMA CT PET SCAN for 30000INR on 08/04/2021 and accordingly advance towards the scan was taken.
I receive a call from the hospital at 3 pm to come immediately for the scan but on reaching prestigious APOLLO hospitals and after waiting for 30 min I was told that the medicine has not come and SCAN is being rescheduled for the next week.
AS 81YRS old...
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vikas thodishetty
May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apollo Diagnostics

Address:Apollo Health and Lifestyle Limited 7-1-617/A,7th Floor, Imperial Towers, Ameerpet, Hyderabad-500038,Customer Care: [email protected]

Hi have given COVID 19 RT PCR test sample on May 9th in Nirmal branch. I was tild that it takes maximum two fays to receive the test result.It's been 3 days and there is ni response from the customer care number, its not connecting to agent, also no reply from customer care email .

Since this is very critical situation where we take proper treatment based on the test result, this delay and negligence from Apollo Diagnostics...
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Address:THAKURPALLY ROAD KRISHNANAGAR Agartala

On 24.03.2021, I bought some medicines & One Insulin Delivery Device from the Apollo Pharmacy located at Kadamtali, Krishnanagar, Agartala, PIN-799001. Total amount of bill representing the cost of Pen & medicines was Rs. 1320/- which I paid by Debit Card.
Later on, the Pen has gone defective. As per Warranty Card, I approached the Depot on 01.05.2021 for replacement of the defective pen which they have refused because of insistence...
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Address:assam

MY UHID IS AC01.[protected]
Myself kapil ahmed choudhury done surgery of L5 S1 on 02nd nov 2020 by DR Vijay kishore Kondreddy.
before surgery i was ok only pain was on my hip.i had done L5S1 transforaminal lumbar interbody fusion surgery.
From Nov 04th 2020 onwards i was complaning doctor that my left leg is paining then doctor suggested me to take rest till 6 months.from january onwards i am trying to contact doctor,...
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Yaskiramesh
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Money receipt not received

Dear Sir,
We have requested for some blood tests on 23.04.2021 for collecting samples from Aditya Hotel room no 212, Ameerpet, Hyderabad and your representative Mr Jarpula Santosh came on 24.04.2021 and collected the blood sample and requested for payment of Rs. 8400/- and we have transferred the amount to his account online, on asking for receipt he assured that the receipt and reports will be received on your mobile. We have received...
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Harsha Nath Sarma
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Inadequate customer support.

Address:B-12, Galaxy Apartment, S. N. Bose Road (by lane), Deshbandhupara, Siliguri - 734004

Myself HARSHA NATH SARMA, Male-73. UHOD No. AHA1.[protected]. Need online consultation with Dr. P. Soundararajan, Nephrologist. But before such consultation I need to send my current lab test reports and other relevant documents for perusal of Dr. Soundararajan. Found no way/ menu option in any apollo app or portal to send those documents. No help was done by customer care desk after several communications. Contacts were made to Local Apollo...
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Parinda Nirala
from Aurangabad, Maharashtra
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Don't mark this complaint as resolved without providing any proper explanation

Apollo - Gandhinagar

I checked detailed bill after discharge and hospital has charged 329rs for mask which is not provided to the patient.
It is not about 329rs because we are paying the hospital big amount of bill and they are adding some charges and not providing to the patient..this is like fraud only. There might be some other charges which is irrelevant and we don't check detailed or break-up bills because bills...
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Parinda Nirala
from Aurangabad, Maharashtra
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Fraud - Detailed Bill

Apollo Hospital - Gandhinagar

I checked detailed bill after discharge and hospital has charged 329rs for mask which is not provided to the patient.
It is not about 329rs because we are paying the hospital big amount of bill and they are adding some charges and not providing to the patient..this is like fraud only. There might be some other charges which is irrelevant and we don't check detailed or break-up bills because...
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dfsl
from Mumbai, Maharashtra
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Breach of data

Incorrect information on app
No report received after 48 hours
Sending report to incorrect persons...
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