Apollo Hospital Complaints & Reviews

Not good number of staff to attend patients
And those who are on duty maybe are paid less or are made to sit on gun point
Empathy is a way beyond of expectation, you would be lucky if they manage to do justice to their own work...

Made my mother wait for 5hours in emergency only to tell me that you can either take her or admit her

Being doctor she herself was yelling at loud n ride tone...

Dear sir,
I just now visit your hospital reason for nose problem my daughter.
Doctor was tells you fees amount 500 rupees but staff taken 1200 rupees how it's possible tell me
I need solution pls. This is a very bad i know hospitality services but apollo hospital staff was very bad and proudly behaviour not listen to my talking evry you said pls pay for extra amount.

For colonoscopy patients are advised to take two bottles of liquid medicine between 6 to 7 am and appointment time was given as 11 am on 25th september 2018. It appears that more than 20 patients were called at the same time for colonoscopy and other similar test. After waiting for more than 2 hours at around 1.30 pm the colonoscopy was done. I am a diabetes patient and without food it is very difficult to stay up to 1 pm. There should be some smooth procedure to call patients as per capability of the concerned doctor.

I want to suggest :

Instead of calling the names by the attendants, there should be one electronic display board where the names of the patients are displayed. Atleast patients will have some satisfaction that there is some progress.

For some reasons i have cancelled tb test after the bill is generated. This thing happened around june. The new bill is also generated and i have requested for the refund of my money rs 4125.
I have been following up the the staff and i’m not getting any response till now...
Really frustated with your behaviour.. Need my refund request to be processed asap
Uhid : ckon[protected]

I have visited a Gastro doctor at apollo hospital bhubaneswar on 14.09.2018, problem of kidney stone & fatty liver.When I met the doctor he write down Blood test, Endoscopy test & ultrasound.After I have deposited the money Rs 3700, then I have seen the bill of blood test one of them is the HIV test.This HIv test has no relation for problem of kidney & Liver.When I talk to the concerned doctor that as there is no relation between the HIV test & my diseases, he told me that it is for the preventive checkup.I told him that if I will opt for preventive check up at apollo hospital, then I will not able to provide money for these test.
Secondly when the doctor write down the medicine, most of the medicine belong to Cryzer company with high MRP. Interestingly when I talk with the doctor, a medicine representative came, the doctor told the medicine representative that he needs a Particular model of Sony mobile, which he needs that day.It will be the responsible of that representative to give to that particular doctor on that date.

We have came at 9am for scanning but still at 16hrs no one is giving a proper response and staff is giving a harsh answers
Doctors on the way just wait for 10mins
We have lost our patience and finally scanning section staff has rudely said you have to wait or you can go come tomorrow
We are unable understand that a corporate hospital can behave

Uhid ac01.[protected] patient admitted on 4/9/18 in unconcisous condition with complaint of sodium down. The data collected from the accoplying person is not correctly brought in whereas i am not suffering with hypertionsion but it is mentioned as if a patient of 5 years of hypertension history, it reuirires correction for my insurance ans otherewise,
Ashokkumar

This is Mrs. Tahmina Akther who went to Apollo Hospital Chennai from Bangladesh and made her treatment under Dr Revathy Shanmugam from 18 August 2018. Her UHID number is AC0 1.[protected] and patient identifier number is CHMOPP5126874.

In this connection I would like to inform you that the following medical tests were completed for this patient as per her advice:-
• USG
• Endoscopy
• Colonoscopy
After getting all reports including USG from Apollo Hospital Chennai, Dr had told us that the patient has gall stones and it should be removed by laparoscopy and she also told us that if we would delay in laparoscopy then a major operation would be needed for removal of these gall stones. In Apollo Hospital Chennai, there are available to make laparoscopy and it would be cost around 1 Lac Rupees. We looked for her suggestion whether we could made laparoscopy in Bangladesh and she suggested us it should be as early as possible either in India or Bangladesh.

As soon as we came back Bangladesh, we went to Dr. Nurul Quayum Md. Musallin, MBBS (CU), FCPS (Surgery) for laparoscopy of my wife. Before this laparoscopy I asked doctor to reinvestigate this matter. First time he sent me Dr. Mustaque Ahmed Bhuiyan, MBBS, MD, FCPS (Radiology and Imaging), Associate Professor of Sylhet MAG Osmani Medical College Hospital. He reported that no calculus or sludge is seen.

I became surprised and could not believe his report because so far I know that Apollo Hospital Chennai is one of the best hospital in India and they could not get me a wrong report. So, again I requested her Dr. Musallin to send me another best doctor for ultra sound investigation. As per my request he sent my wife to Dr. Md. Mojibur Rahman MBBS DMRD (DU) for second time ultra sound investigation. Dr. Rahman made this investigation and reported that GB is outlined with normal wall thickness. Lumen is clear.

Under the above circumstances, now I am looking for your kind suggestion about the same. I enclose my wife all ultrasound reposts in Apollo as well as in Bangladesh.

Therefore, I hope you would understand my matter and what will be lost by my wife that would not be recovered in her life.

Dear sir/madam
With due respect the undersigned informing you that the cd of echo has not been delivered due to gross negligence of concerned staff on duty of reporting office, however it is requesting you to send the cd to my reg. Addressed, otherwise i would like to go the legal step for such type of irregularities, thanks
Leena sharma
[protected]/[protected]

Dear sir/madam,
Service section at apollo hospital, nellore is very poor, especially food and beverages. If you wanna join alone means, it will be horrible experience. Medication will come in time, but no one will care about your diet. You have to be hunger all the time and your time will go in waiting for food. Seems apollo standards degrading... Bit worry about it...

Plz help me sir..
We are from odisha and tratement in appolo vishakhapatnam. The billing sections are not supporting us and not giving proper data about our billing.They billing nearly 12 lakh in one month . I am a sub inspector in odisha police bt due to shortage of help we felt helpless in vishakhapatmam appolo hospital health city.plz help us sir..

It is very unfortunate that even after repeated try throughout the day can not connect dr. Madhan thiruvengada, sr. Orthopedics surgeon.
That, after receiving my telephone by your reception, there is none to receive their extension line repeatedly as to why failed to talk with the dr. Who will perform arthroscopy procedure of my patient on or from 13-09-'18, which makes me very anxious.
Please solve.

Dr. Mukherjees secretary, i don't know what's her name but things is she don't want to listen anything. Her behavior is also very fealthy. Whenever we want ask something then she told us come after some time, you come atleast four hours keep in your hand. She doesn't have, time value also. We r so feadup. Pls do something. Patient is also patience less.

Mr dhaval parmar at apollo ahemadabad, is the concerned person who was supposed to provide us with the reports of the tests done for my father in law for bone marrow biospy. There were three tests conducted, report for two has been given but one is still pending. Sample for test was taken on 30 july 2018. It has been already more than 10 days..in spite of reminders no satisfactory feedback is provided. Request for appropriate action.

Sir,
Patient name: nagabhushanam p
Age:61yrs,
Date of appointment: 07/08/2018
We are rec'd the tablets from pharmacy,
Batch no. Is mismatched with invoice,
1. Rosuvas 10mg tablets rec'd invoice shows emt0966, tablet ebt0372
2. Benfomet plus tablets rec'd invoice shows est0031, tablet bst0213
Plz clarify the above details,
Here i attached the images for your better clarity,
Note: we are select the apollo hospitals for reduce the disease, not increase
Thanks
P v chenchaiah
[protected]
[protected]@gmail.com

Hospital name: apollo omr

We have done multiple follow-up to get the dsa test report but every time they say that will send it by evening. But till now we didn't received the report. At the time of discharge they told that report is not yet ready and taken my email id [protected]@yahoo.co.in and told me that they will send it to this email id.
Test was done on 24 july and doctor refered it is balamurgan m.
Patient name :nikita rai
Please help us to get the report of dsa test that was done in apollo omr hospital

This is an worst hospital ever seen My father has been admitted in the Apolo grenegal Saltlake branch on 05-Jul-2018 and he was there till 12-Jul-2018 he was suffering from Lungs infections he stayed in hospital bed no 272 around 8 days but doctors were not able to diagnose the exact Problem

Apolo has a big name but Doctors are very casual. According to them my father was in critical stage but there is no critical approach in treatment.
He was under treatment of seva rashmi unitthan the lady doctor has great dedication on her approach but test reports said different.

ICU staffs are very casual once i have seen Byper Oxygen mask is attached in the face but oxygen tube was not connected with the cylinder for around 30 minutes.
They spent so many times for experiment rather than provide treatment to my father Last day (12-July-2018) they were saying suspecting water in lungs where as the reports that we extracted before admitting my father was showing water in lungs. It seems they were more interest on money

At last we take out my father from this hospital due to their casual approach

Patient name :- Debotosh chakraborty
Bed no 272
Doctor's name:- Seva Rashmi Unnithan (pulmologist)

I Kalidas would like to state herein that on 06 07 2018 I took my wife
Mrs Malliga K ( patient) to Apollo Hospital Chennai for EAR problem.
I was directed by your OPD department to consult Dr Babu Monohar ENT,
after a check up he immidiately adviced surgery and to pay an advance of
Rs 10000/= (Rupees Ten Thousand only) but he did not wait for any test
report.

Receving the test report on 07.07.2018 Dr Bau Manohar Ent Surgeon said
that Surgery cannot be done as the patient is diabatic with high thyriod.

Patient Mrs Malliga was refered to Dr T S Boochandran Diabetologist and
Dr S Vasantha Kumari Anaesthiesia after consulting them ENT doctor decided not go for the operation.

Dr Babu Monoghar ENT delth this case unprofessionally gets very irritated being in the Hospitality Industries they should be polite this conveys a wrong image of the hospital.

We approched the ENT doctor for refund of the advance of Rs 10000/= paid vide reeipt no 19263197 dt 06.07.2018 which was refused that will be adjusted next time.

please note that we are comming all the way from Siliguri West Bengal and decided not to for any surgery at Apollo Hospital hence you are requested to refund advanced paid at the earliest.

Pathetic service, untolerable in stroke unit as all the stroke patients are dependent. Witness to rough behaviour to patients for dressing, no time for feeding the patients, dirty underwear not changed, only gossiping, less of staff, massage not done in proper intervals. None of the sisters listen to any patients of stroke unit of apollo gleneagles kolkata.
Bad behaviour with guests coming to see patients. As they are being monitored and corrected.

I came for hospital for 2 days for health checkup for my father i noticed staffs always using phone not responding to the paitents and paitent waiting for doctor but the doctor is not there and the staff also not telling about that doctor is not there and i have noticed in hospital all are common person but in ur hospital common person are avoiding and vip person treating like owner of the hospital totally it reduces the name of apollo hospital