Claimed

Apollo Hospital Complaints & Reviews

1.4
Last updated Apr 13, 2024
Complaints 728
Resolved
193
Unresolved
535
Quick Links
Statistics
Share
Contacts

File a complaint to Apollo Hospital

Having problems with Apollo Hospital?

File a complaint and get it resolved by Apollo Hospital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Apollo Hospital
Customer Service Contacts

Apollo Hospital Phone Numbers

Phone
+91 44 2829 3333
356
93
+91 44 2829 0200
63
57
Fax
+91 44 2829 4429

Apollo Hospital Website

Apollo Hospital Head Office Address

No. 21, Greams Lane,Off. Greams Road
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Hospital reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
Zacharia Mathew
Oct 22, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Report
Copy

Vaccine Slot not honoured after booking and making the payment

Address:B911, PSR Krish Kamal, Neeladri Road, Electronic city phase 1

On 21/10/22, through the Apollo 24/7 App I booked a covishield vaccination slot at Apollo clinic, Neeladri Road, Doddathoguru, Electronic city phase 1, Bengaluru for 22/10/22 (between 12 pm and 4 pm). I also made an online payment of Rs.386. When I went on 22/10/2022 at 11:45 am to the said address of Apollo, I was told by the receptionist, "there is no slot available, all vaccines have expired and Apollo does not keep stock of covishield...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Oct 9, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
Report
Copy

Looting the money by misguiding the patient

This is regarding our visit to apollo woman's hospital chennai, we visited doctor abirami s for my wife who had pregnancy symptoms, during the scan they told nothing is visible and told to do blood tests beta hcg and many others which cost us 8k and told after test only she can tell weather it’s ectopic or not but the truth came out next day when we did scan at other place where its was clearly showing its early abortion, my question is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AkritiTyagi
from Delhi, Delhi
Oct 3, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
Report
Copy

Indraprastha Apollo Hospital, nurse Mihra is behaving rude with our patient

Address:Indraprastha Apollo

My family member Suchita Tyagi admitted in gerenal ward Room no 4318 name Suchita Tyagi. Her attendent nurse Mihra behave rude with her. She was wanting to go for washroom to be fresh but she haven't allowed her to do and help to support her but instead she just mad excuses with bad behavior and words. Also, due to that patient got infection and rashes....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Preethzzz
Sep 23, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
Report
Copy

Hospitalization/security behaviour

Hi, i am writing here about the security services here. I am the attender of the patient who has surgery and we are paying 2 lakhs for a minor surgery. But the service we are getting here is very poor. The security guards over here speaks only Hindi they are very rude and commenting something and laughing at us.. they are not allowing anyone except the attender.. the way they are treating very rude.. this is the last time am visiting apollo...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bappi paul
Sep 18, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

Madarchod detector

Address:West Bengal

Mera baby mar diya dector matharchode decotor J.K Readdy, Dr. Balamurugan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Ganesan@123
Sep 18, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

Chennai

Address:Plot No, 64, Vanagaram-Ambattur Rd, Ayanambakkam, Ambattur Industrial Estate, Chennai, Tamil Nadu 600095

In Apollo Vanagaram hospital lab they are taking all rtpcr h1n1 swabs in a crooked place just outside toilets.Did not expect in a corporate hospital....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vince55
Sep 17, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

Refund of deposit

Address:Seshadripuram Bangalore

I had made a deposit of 89000 rupees in Dec 2021 for my mother's admission pending insurance claim. Although the insurance claim was submitted and cleared, the billing department for Apollo Seshadripuram is yet to refund after 9 months. Everytime the details are provided and they claim to transfer funds but eventually they mention the person handling the billing has left the organization. The payment was done to Apollo and not an individual....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishal Krishna Sinha
Sep 15, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
Report
Copy

Refund not received

Address:CBD Belapur, Navi Mumbai

Patient UHID No.: ANMI [protected]
Bill No: ANM-ICS-33313
Discharge date: 06-Sep-2022
Refund has not been credited to my account despite providing bank details and PAN card copy to hospital. I am also enclosing the 'refund form' which I have submitted to Apollo...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr.M.Henry
Sep 14, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
Report
Copy

Delay in final settlement

Address:Apollo hospital Bannerghatta Bangalore

My final salary settlement after resigning on July 24th 2022 has not been made....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manisha Deb
Sep 14, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
Report
Copy

No proper treatment and false claims

Address:Greams road,Chennai

I'm pranay Ghosh i consulted Dr.Nitesh Jain for my 1.22CM RIGHT RENAL CALCULI LOWER CALYX he advised to do PCNL and claimed a successful surgery. But after 3months i did a NCCT KUB and the results showed that there's still multiple calculi seen in the right kidney which is conglomerated and measures 14x7 mm with a mean HU of 350. Later i tried to consult Dr.Nitesh Jain to help me out of the situation but he didn't give any proper response....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kashmirsinghfbd
from FARIDABAD, Haryana
Sep 8, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
Report
Copy

Wrong treatment by doctor Dr shivani agarwal Dentist at apollo hospital delhi

Did no complete the treatment as per the procedure.
Left the paitent untreated and charged double for treatment.
Paitent is in pain due to unfinished treatment...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
J C Das
from Chennai, Tamil Nadu
Sep 8, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Report
Copy

Apollo Customer Care Agent Feedback Link CRM:0001939

Address:[email protected]

I lodged my concern in the trailing message in grievance portal and also mailed several to [protected]@apollohospitals.com good no of times since [protected]@apollohospitals.com, [protected]@apollohospitals.com since 10th Aud'22 without resolution. such non responsiveness and repeated negligence to a discharged patient’s concern from such a reputed hospital is condemnable and really a matter of public concern.
[protected][protected][protected][protected][protected]-br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anumit Kaur
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Forcefully charged registration fee

Visited the hospital for dental consultation. I was okay with all the payment until they added registration charges and said that's the only way to register and generate reports.

They collected a lot of personal details like address, marital status, job etc. What use is it to them?

On being asked they said it is mandatory but why is registration fee mandatory in hospitals?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
CHERUKURU TEJASWINI
from New Delhi, Delhi
Sep 3, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Regarding patient visiting complaint

Address:Nellore

Recently we have came to your hospital branch in nellore and one warden member is urging us and so serious on us to leave the patient room, we should be given atleast some time to see the patient, this is the same thing sisters used to be very harsh with patient contacting members....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Poojakrish0502
from Chennai, Tamil Nadu
Sep 2, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Job vacancy scam

We applied in nakuri for a job vacancy on Wednesday (31.07.2022) and we got a call from person on Thursday (01.08.2022) and he told us like he is calling from the HR department of apollo.He told us like you got shortlisted and you have a voice call interview in 1hour and he got 2500rs for the interview purpose.After finishing the interview he told us that you should attend the face to face interview on 13th of September then he got 12500rs...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradeep Vn
from New Delhi, Delhi
Sep 1, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Report
Copy

Irresponsible hospital staff

Me and my mother are having fever and wanted to take an appointment with a physician. I have called Apollo Hyderguda branch to book an appointment for General Physician. I have called them multiple times and Everytime the call was put on hold and later disconnected. I can hear their staff laughing loud with out addressing patients concern. This is very unprofessional....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sravanth ravi
Aug 31, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Given expired medicine from YOUR KHAMMAM COUNTER GANDHI CHOWK NEAR LORRY OWNERS PETROL BUNK

Address:GANDHI CHOWK NEAR LORRY OWNERS PETROLBUNK KALAVA ODDU khammam

We have purchased pregastar 75mg of batch no-PA200802 OF MANUFACTURING AUG 2020 AND EXPIRY JULY 2022 PURCHASED ON 26 AUG AT 6-7 PM AT APOLLO MEDICAL STORE NEAR LARRY OWNERS PETROL BUNK GANDHI CHOWK KHAMMAM( DISTRICT ) TELANGANA STATE WE HAVE NOT INSISTED FOR THE INVOICE NOW CAN WE EXCHANGE THE STRIP .WE WANT TO BRING IT TO YOUR NOTICE OF DISPENSING EXPIRED DRUGS TO THE CUSTOMER .WE are fan of Apollo medical and hospital thank you very much...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Patient name: Subroto Dutta
UHID- AGHL[protected]
BED no.- ONCO-616
Date of admission- 23 August 2022

We had to admit Mr Subroto Dutta, my father under Dr Indranil Ghosh due to severe neurological issues and high temperature of 102-104 approx. He was diagnosed with Brain Tumor which is malignant in 2011. He gets treated under Dr Siddhartha Ghosh in Apollo Chennai, Vanagram since 2011. We get the best service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ansar2k20001
Aug 30, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Report
Copy

Registration fees

Address:Kolkata

29th August 2022,
I had visited appolo hospital salt lake for consultation to one of the urologist
They first asked me to pay registration fees before consultation fees and was not treated properly ...

I asked why registration fee is ₹300 and why is it compulsary to pay when i am paying doctor fees ₹900

They confirmed it is mandatory

Bill no AMHL-OCS-5049705

with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Afsar0709
from Badnera, Maharashtra
Aug 29, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Report
Copy

Staff behavior is very bad and doctor also treat like a tanashah

Address:Apollo hospital ahamadabad gujrat

Orchid desk me jo ladka h wo aise baat karta h jaise patient par ahsaan kar rha h

Doctor aise waiting karwate h jaise hume koi aur kaam h hi nahi..

Sirf reports dikhane ke liye subha se shaam kar dete h

Ground floor par reception par admit desk me priyanka naam ki ladki h wo apne aap me maharani ban baithi h....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy