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Apollo Hospital Complaints & Reviews

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Last updated Mar 25, 2024
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+91 44 2829 3333
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No. 21, Greams Lane,Off. Greams Road
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Hospital reviews & complaints page 2

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M
Mr Hitler
Jun 28, 2023
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Staff related

Address:APPOLO HOSPITAL GREAMS ROAD CHENNAI

I'm writing this note to complain about the service of the staff members who are working on the 23rd June 2023 . there are tons of patients waiting here outside and there's no staff to be seen in the lobby . They all have been celebrating a doctor's birthday which is fine but when someone pushed the emergency button no one came to help or assist the patient . they're no caring or assistance for the patience . I don't know if this is a hospital...
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M
Mattydcruze
Jun 21, 2023
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Incorrect information in Discharge summary

Case1: Being the son of the patient i was asked to write consent in handwritten with signature and also my mother's, "Stating if insurance is not processed i shall pay in cash" -This is already a term in terms and conditions but still apollo forced us to write it.
case2: Didn't agree to estimated cost of the operation and increased by significant value and caused burden.
case3: Incorrect weight in discharge summary is so much...
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S
May 18, 2023
May 20, 2023
This thread was updated on May 20, 2023
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Mismatch of medicine

Address:Manikonda, pratibha school lane

We took KZ lotion at Apollo pharmacy near golden temple road. We asked for fungal infection cream but got anti dandruff lotion.
Later we checked and consulted the store. The lady in the store was rude and shouted like need to check before taking.
Later we requested to check the availability in nearby stores and get it as they are not willing to refund
After 2 days we went again and asked for the product they said no availability...
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P
puchchi69
from Chandrapura, Jharkhand
Apr 30, 2023
May 2, 2023
This thread was updated on May 2, 2023
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WBC count was not monitored for a serious infection

Address:Bokaro, Jharkhand

My patient was admitted on 6.4.23. and wbc count was 6600. It gradually increased due to a serious infection but doctors did not monitor it. There was a serious infection in hospital. After discharge of hospital, it was 9800 and at home, patient collapsed with wbc count of 24000....
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A
Aditya Neha Singh jadon
from Gwalior, Madhya Pradesh
Apr 26, 2023
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Pregnancy

Address:Gwalior

Yesterday I am going to your hospital were no Dr are available for gynecology so I have taken today appointment but still no body is their .If I having a seriou issue who will responsible for that I have mediclaim card I used for this serious situation but your doctor are very ### very even single Dr are not their why are you ### running this hospital even you are not hire a doctor I am complaining to my co-operate to remove your listed pannel...
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M
murthy suresh
Apr 18, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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Poor facilities in Apollo Spectra Hospitals, Ameerpet, Hyderabad

Address:MURTHY HYDERABAD

This is one more time compelled to send the following message for kind necessary action from the concerned in view of horrible summer. No action has been taken so far.It is to bring to your notice that very pathetic stage of the attendant pertaining to ICU patients at Apollo Spectra hospital Ameerpet. The attendant with ICU patients in a very sorrowful state of affairs came to the hospital. But the corporate hospital is not able to think...
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B
BabulReddyVanga
Apr 13, 2023
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Insurance staff and Service staff negligence

Address:Apollo Hospital,Jubilee Hills, Hyderabad

I was Apollo hospital Jubilee Hills, Hyderabad for my mothers cataract surgery.
It was hardly a 4 hr procedure from admission to discharge as per doctor but it took around 12 hrs for us because of insurance desk staff.

Initially it was our mistake to provide old insurance card but staff did not inform about it even it was rejected from insurance provider, I checked with customer care then asked Apollo staff to take...
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S
Sanjaiagni
from Kanpur, Uttar Pradesh
Apr 8, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Very poor management of nursing staff

My wife admitted on 04 April 23 under the observation of Dr. Juber Sarkar Neurologist in Apollo Spectra hospital chunniganj Kanpur. On 08 April morning duty nurse came and insert some injection through vigo, but injection injected where she don't care. She just performed her duty and after injection she put DNS bottle and gone away. After some interval approx 30 minutes, when my wife feel heavy pain in vigo side then she started crying, then...
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Banendra Kemprai
from Guwahati, Assam
Apr 6, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Unsettled transaction/payments

Address:CRISTIAN BASTI G.S ROAD ROA, GUWAHATI, ASSAM

I have made an online payment (Paytm UPI) of Rs.11950/- (Eleven thousand nine hundred fifty) being the charges of lab test of the patient Smt Evely Kemprai on 4th April 2023 on cash counter at Appollo Hospital G. S road Guwahati, as per system generated shawed that the transaction was successful but the recieving cashier said that the amount was not credited in their account and then I again paid the same amount through card.

...
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M
Mohamed Manzoor
from Chennai, Tamil Nadu
Apr 5, 2023
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Nursing Care in ICU

Address:Apollo Childrens Hospital, Shafee Md Road, Chennai

My son Mohamed Umar (ACH- [protected]) is under treatment for the last 20 days and from March 24 2023 to till date, he is under ICU care.

We as a parent are totally disappointed on the Nursing care.

Following are the issues which i would like to highlight:
- April 5 2023, during Evening visit, we saw the IV line is getting leaked and my son's Hand and Dress are totally wet. We informed the Nurse on the...
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P
pankaj.tiwari.july
Apr 4, 2023
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Treatment is not given

I have already consulted about my tooth cavity on 28 march 2023 and wished to go for treatment of filling but
Nothing is going still today on 4 April 2023.
Only they are giving some excuses about the lack proper instruments.
Please at this stage I want to refund my 250 rupees consultant charges.
Contact me on [protected]...
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K
Kamal-Kakoti
from Guwahati, Assam
Mar 30, 2023
Mar 31, 2023
This thread was updated on Mar 31, 2023
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Inpatient Negligence

Address:Apollo Hospital, Greams Road, Chennai, Kamrup Metropolitan, Assam

Hello,
I have come from far away from Guwahati, Assam to Apollo Hospital Greams Road, Chennai for replacement of my father’s pace maker. We were admitted on 29/03/2023 stating that the procedure of operation was to be done by before 12pm on 30/03/2023. Its 7:57pm on 30/03/2023 till now we are waiting for our surgery to happen. No one is responding to anything and moreover we booked a private cabin which costs 10, 300 INR per day....
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D
Dr deepa wagadre
Mar 29, 2023
Mar 31, 2023
This thread was updated on Mar 31, 2023
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Mental harassment by hod

Address:Vijay nagar indore

Namaste… my name is dr deepa Wagadre i am employ of apollo hospital indore i want to file complaint against my HOD (dr padam sharma )& (ms varsha from hr department). This people are allegelly coment on my personal apperance n personality.they torture me mentally n harresh me mentally .dr padam gives mean comments to me n other females reapective doctors.
Today i am doing my job on 5 th floor n varsha from hr called me n told me...
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Bhavya omkar
Mar 25, 2023
Mar 29, 2023
This thread was updated on Mar 29, 2023
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Inadequate treatment and offensive language used by the healthcare professional at your esteemed hospital

Address:Bannerghatta Road

Hi.

I am writing to express my dissatisfaction with the treatment I received from you during my visit today 25.03.2023 to the emergency CARE at Apollo Hospital, Bannerghatta Road. I found the attitude of the doctor incharge in the ward towards me to be unprofessional, unempathetic, and inappropriate.

I came in at 5am having a sharp pain in the abdomen, and non stop diarrhea and vomiting. I received the painkiller...
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A
ab7luke
Mar 25, 2023
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Waiting for doctor consultation

Booked an appointment online with Apollo hospital vanagaram branch at 1.30pm. Customer care person informed me to come 15mins early to register the patient. We did the same and registered around 1.15pm. But we were not given the appointment at 1.30pm, also they have charged consultation fee. But still we are waiting and not consulted with the doctor and time now is 3.15pm. I don't know why there is no proper response given for the delay while...
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M
Mohsinmokki
Mar 23, 2023
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IPS DESK & The Counters Staffs

Address:New York, USA
Website:NA

Hi,
Sorry to complain about Apollo hospital Chennai.
1) The IPS DESK
I went to IPS desk for information and registration, the staffs were there was very rude and have lack of knowledges
When I went to the desk I was waiting for him to listen to me, but he was busy with his phone, playing games on his phone and talking to his friends and colleagues laughing wasting time and I was there waiting to get the registration...
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S
Sunanda02
Mar 23, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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Paid 25 lac for proton radiation for meningioma as doctor said patient won't have any problem for next 13 yrs recurrence in 6mth

Address:Apollo Proton Cancer Centre, 4/661, Dr Vikram Sarabai Instronic Estate 7th St, Dr. Vasi Estate, Phase II, Tharamani, Chennai, Tamil Nadu 600041
Website:proton.apollohospitals.com

My dad has meningioma operated four times, also cobalt radiation but every time there was a recurrence seen after 6 yrs .We went to Apollo proton centre, Chennai for opinion. They did the surgery in jan 22 costing us 5lac 50 thousand and radiation in feb and march 2022 proton radiation of 25lac 50 thousand rupees.Recurrence started after six month.My dad did not have relief for a single day after proton radiotherapy. He had pain at site and...
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N
nabadip Rabha
Mar 2, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
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MISCOMMUNICATION, Misconducting by Apollo Hospital Guwahati

Address:Guwahati Assam

Respected All,

We regret to inform you that, we are not satisfied with their Mediclaim TPA desks and also not getting proper cooperation by your TPA team. As seems they doesn't know the procedures of mediclaim and despise of HOLDER I'm unable to get benefits only b'coze of their MISCOMMUNICATION, Misconducting etc.

I have paid 66, 800/-(Sixty SIx Thousand Eight Hundred Eight Hundred only) to hospital because...
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Address:Iyyapillai thottam thiruvottiyur

This is dr.selvapriya ...
I have a complaint to lodge ...
I have done my locom duty on 26th December it is around rs.6500 payment
On Jan 2022 i have done full duty
Payment to be settled was 20000rs .
Both of them were not yet credited...
Both duties were done at apollo karapakkam
Kindly enquire my grievance ...
Do the favour ...
Thankyou...
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S
Sk.Samsuddoza
from Kolkata, West Bengal
Feb 9, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Bill

Address:21/A, Martin para 1st floor

2 day stayed, ear operation, informed aprox 56000/- but time of discharged they demand Rs1, 0, 0180/- unfortunately I paid all amount, one of employee was miss bihave in front of public regarding bill, also he informed he is not bound to clarify the bill details his Member Id is:- 1408304, name is Asish kumar Baze,
I need return back the actual amount,...
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