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Apollo Hospital Complaints & Reviews

www.apollohospitals.com

2.4

Updated: May 31, 2024

Complaints 729

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347

Unresolved

382

Good! Apollo Hospital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Hospital step up their efforts to fully resolve all complaints 👍

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Forcefully admitted patients in hospital

Without provide the knowledge take excess charge regarding MTC package 20-21

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No response for raised complaint on 25th Oct

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Featured stories

Negligence about surgery of doctor, staff and management.

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Apollo Hospital reviews & complaints page 5

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Address: Apollo hospital ahamadabad gujrat

Orchid desk me jo ladka h wo aise baat karta h jaise patient par ahsaan kar rha h

Doctor aise waiting karwate h jaise hume koi aur kaam h hi nahi..

Sirf reports dikhane ke liye subha se shaam kar dete h

Ground floor par reception par admit desk me priyanka naam ki ladki h wo apne aap me maharani ban baithi h....

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Address: Haritakibagan,kenduadih,Bankura,WB.722102

I, Tapati Patra, 21.07.22 I done Mammograms
core needle biopsy mass for HPE+ER/PR/HER2NEU+MIF AXILLARY NODES FNAC at heart center by Dr.Samundeswar @17000+.
When II done his I asked them can you send my reports by my mail, they toles we can. Thats why I done. But still they not send my report. I called so many times in their number, they not pick my call.
Apollo hospital (Chennai) do like this I never think.
I...

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Address: Metro city, Chennai 600069

This is not about the telephonic person, it is about the Mamogram department in 2nd floor, Heart Centre Greams rod. Both the jr. Bengali and Sr Tamilian receptionists are extremely arrogant in behaviour. Telling lie and giving false info by saying "today no mamogram ud be done", which made us to wait additional 1 day. Also though my file submitted prious day evening but the patient had to wait next day upto 2.30pm. No supervisor is there...

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Address: Kolkata

My mother had various major operation under Dr Debashish Roy in the month of June. She was also diagnosed with malignancy.This Tuesday we planned to go for a follow up checkup under him but due to extreme bad weather and as i am 6month pregnant we didn't take the risk of going out as it is very far away from our place. So today we called his assistant to enquire when will doctor be available next so that we can plan accordingly as i too have...

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My father had a corn surgery, I was asked to review with general surgeon to Dr. Bhuta and I paid the OP fee. Later Dr Bhuta said it's not a surgery case and he referred me to Dr Jagdish for plastic surgery. Dr Jagdish is saying this is not my case please go back to Bhuta and he is asking his OP fee, I went back to Doctor Bhuta and paying his OP fee.
I am paying unnecessary OP fee and both doctors are referring me to each other.br...

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Address: Guwahati, Assam

Dr Rajiv Annigiri not respond email. Send reports by email as his advice at 8/8/2022. Even i called and told him about mail and condition of patient. But he not reply till that.

If doctors not respond reports send by email, then why Apollo adviced patients to send reports by email??
Please take the necessary action

Regarding
Ganesh ch saikia, Guwahati...

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Address: Kolkata apollo cancer hospital

Sir everyday from lst 3 days i came in hospital and contacting in emergency both for getting icu/hdu emergency bed..but they are not giving me that but instantly thay are giving bed to others but not me..my patient is suffering from cancer and already kolkata apollo oncology written emergency admit to patient bt apollo emergency staff nit helping me...

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Address: Amritsar

Hi there
I hope my complaint will be considered and appropriate action will be taken as needed. Actually, I would like to know that being a patient do I have a right to get information about medical treatments. I have requested a doctor that could you pls write me why are you giving progesterone injection. She asked me to me next day for this thing continuously for three days. But at end she said she cannot write anything like that...

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Address: Chennai greams lane

It is hilarious to witness that such a famous hospital Chennai greams lane main hospital...is lacking in every aspect...only unbelievable delay and delay had been faced...delay in conducting tests...even after giving time to visit have to wait very very long...it have became a burden for me... surprisingly very much long waiting process in every field...like a government HOSPITAL.....

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Address: 154, IIM, 11, Bannerghatta Main Rd, opposite Krishnaraju Layout, Krishnaraju Layout, Amalodbhavi Nagar, Naga, Bengaluru, Karnataka 560076

On 17th May I had a snapping problem in my right-hand elbow and I came to the Apollo hospital Bennargatta Banglore and consulted Dr. Mansih Samson. The problem that I was experiencing in my hand, after checking the hand visually without doing any test should have been found that I have a problem with my right hand ULNAR NERVE. A surgery date of 25th May was given and the surgery was performed on the same day. They did ULNAR NERVE TRANSPOSITION...

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Address: Kolkata

Most inefficient apollo hospital kolkata. Labs are not able to test covid sample since 2 days. Treatment is very slow and ineffective. They are just making afraid and making money. Doctors are not providing patients conditions details or neither talking to relative. Management is also involved in the scam for charging huge amount of money....

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My Father named Ramana Reddy aged 57. wrongly diagnosed with meningitis TB and used medication for 2months .and then all of sudden he got shortness of breath then after few tests they mentioned this is vasculitis not brain TB. he died due to heart failure on 23 June 2022. he is been wrongly diagnosed with tb and he is started on tb medication with out tb for 2 months.

Thanks,
Lokesh....

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[protected] Forwarded message[protected]
From: O200428VuyuriVamsiPrasannaKumar.(PT)
Date: Thu, 30 Jun, 2022, 11:53 am
Subject: Payment failure refund
To:, Info Chennai

Sir,

I made a payment through Google pay UPI for my lab tests (message received from Ask apollo 71515 CPOE Services) on[protected].

Amount Rupees. 7610 debited from my bank account but Receipt was failed...

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Address: Hyderabad, Telangana

My mother Prabhavathi Ronde was diagnosed with meningioma for which she underwent a brain surgery on 4 Jan 2021 in NIIMS Hyderabad. For post surgery consultation we approached Dr Vijay Anand Reddy who suggested that we go for radiation. We agreed and paid advance for the same and my mom had the initial scan done for the same. However my father who had prostate cancer and was undergoing chemo at Apollo and getting treated by Vijay Anand Reddy...

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Address: Belapur

My Patient Pushpa Yadav is Admitted in Apollo Hospital, Belapur, after so much of struggle we had been allotted room no 8033. Now it has been one and half hour since we have been shifted in the room, still the case file has not been transferred to concerned desk...

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This is regarding the admission which we had taken today at your hospital name Apollo women's hospital creadle.greams road Chennai.

We had confirmed to your admission department mr.premnath on 13th July 2022 and he has confirmed me that to come by 6pm on 14th July to get admitted.

I and my wife who is 9th month pregnant came to hospital at 6pm.

We had been adviced by Mr premnath to go to receiption...

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Address: Kolkata

Website: Apollo

I called apollo for home service nurse to change my mom's catheter they asked me to provide information on whatsapp which I did after that they said they will call me back but even after 2 hrs I didn't rcv a call back so I called them back n I did not get any response when I contacted another person from apollo she told me u r her (first person) client then plz contact her I can't help u n did not rcv my calls aftet that when I kept calling...

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Hi, I have consulted apollo doctor Dr.Sharmila K through 24*7 video consultancy for my 2yr daughter with high fevers. Third day we have taken afew tests based on her suggestions as per prescription. Uploaded reports under 24*7 Apollo reports section and doctors what's app number (she suggested to send message reports, she shared a mobile number)Kid is down completely with fever and other symptoms...no response more than 14hrs after upload...

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This is dr. shweta dentist in apollo hospital, we went for a Tooth pain, she told us to book an appointment for root canal, the pain was extreme so we went 2 days later but she told us that they will call and given an appointment and continue antibiotics, its been 15 days they didnt call, the consulation fee, xray fee and everythng went a waste, doctors are doing work as per their wish … where is apollo taking stand on this
Worst...

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Address: 16/111, 1133, Muthukur Rd, Pinakini Avenue, Ramji Nagar, Nellore, Andhra Pradesh 524004

I have admitted my father in apollo hospitals nellore branch for some medical emergency. He was admitted through the employee medical insurance policy of mine. Today my father is discharged. But inspite of claiming insurance amount they are charging us extra amount on our shoulders. The amount is claimed as room keeping charges @₹900 per day. The charges are collected completely to deceive the customers....

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