Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1997
Resolved
1202
Unresolved
795
Quick Links
Statistics
Share
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Apollo Pharmacy
Customer Service Contacts

Apollo Pharmacy Phone Numbers

Toll free
1860 500 0101
572
293
Phone
+91 40 6060 2424
363
196

Apollo Pharmacy Website

Apollo Pharmacy Head Office Address

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Pharmacy reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
malady
from Karaikal, Puducherry
Jun 10, 2023
Report
Copy

Tablet issue only full stop and not by Dr. prescription

Address:No.129-1 Bharathiar Main Road, Kottucherry, Karaikal 609609

In No.129-1 Kottucherry, Karaikal Applo Pharmacy most of the tablets given by full steep and not by split. But The Dr. prescribed only for three days where us the Apollo pharmacy staff says to get only ten Fully steeps and not three. there fore it is very inconvenient affairs to the customer . Therefore kindly make steps or of give instructions to the concern staff or pharmacy to issue the Tablets what the Dr. Prescribe or according to customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarinisharmaaa
Jun 8, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

Promotional messages even after unsubscribing

Even after repeatedly unsubscribing from your promotional messages service, i daily get atleast 10 messages. This is very pathetic and irritating. Please resolve this issue since not only me but many consumers are facing the same issue!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mano42
from Tiruchirappalli, Tamil Nadu
Jun 7, 2023
Report
Copy

Apollo 24/7 account - credit

Address:Thuraiyur, Trichy

Respected sir/madam,

This is asokan manohar, having my apollo 24/7 for the past 1 year. I want to change my mobile number in apollo24/7 account, because I lost my old number.

I tried it thru pharmacy, where I created the account. They said, can't able to change, help desk only can do. So, I emailed help desk on 27 may 2023 & till now.

They always said, thank you for the patience. But, finally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parwezahmad45
from Bokaro Steel City, Jharkhand
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behaviour Issue of staff and denial of medicine

Store personal talked rudely and denied 2000 denomination note stating their supervisor asked not to accept 2000 Rs Legal tender currency. Rest branch in Bokaro happily accepting 2000 notes. The Store incharge of Sultan Nagar is responsible for poor customer service and asked jisko call karna hai kr lo hum yahan ka manager hai aur 2000 ka note ni lenge. Appolo does this attitude will help you get good customer base?? Need resolution asap....
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
R
Radhey1m
from Delhi, Delhi
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
Report
Copy

Medicine arrangements and behaviour

Address:Sector 7 near Ramphal chowk Dwarka New Delhi

I visit to Apollo pharmacy store sector 7 Dwarka New Delhi near Ramphal chowk at between 7 am to 7:30 am on date 28th may 2023.
The store is opened after 7 am after waiting few minutes, out side the pharmacy till the counter is not ready and am asking for a medicine TRICHOSPIRE F HAIR Kit they told this were not make availablity this medicine for me and told me to buy online as I know he can make availablity for my medicine but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
YASH SURESHKUMAR CHANDRESHA
May 27, 2023
May 31, 2023
This thread was updated on May 31, 2023
Report
Copy

Not provided Codistar syrup in emergency situation

My complaint about Apollo pharmacy that is located in below address

Shop No 27, Savy Swaraaj Jagatpur, Phase, 1, Gota, Ahmedabad, Gujarat 382470

When i visit in this Apollo pharmacy and i ask for Codistar syrap give me a codistar syrap because my grandfather health is serious he suffers for high cough and due to high cough in his body suffering from high blood vomiting due to high cough and i request for please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
ganesh ganesh.n
from Mumbai, Maharashtra
May 24, 2023
May 24, 2023
This thread was updated on May 24, 2023
Report
Copy

Card payment

Address:akshayanagar opp jyotsna hospital

I visited your store at akshayanagar opp jyotsna hospital. I got all products and at the time payment they said Card can't be acceptable, that was very disappointed such a big pharmacy is accepting card. But im happy with staffs they are well groomed and very helpful (jagadeesh)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
LaxmiJ
May 19, 2023
Report
Copy

Refund delay

Respected sir, my son j.srinivas purchased cervical pillow in Apollo pharmacy on 12/05/2023.Cervical pillow is different from what they shown in image.He opted for return, and he requested for return which is accepted by Apollo, but till date refund not completed by Apollo.Please do needful and refund my son's amount as early as possible.

Regards,
J.srinivas
Mob: [protected]....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Dear Sir/ Madam
I had placed an order on (11th May 2023) for Diabetic & BP Tablets from Apollo Pharmacy 24/7 App. They were supposed to deliver the medicines within 2 Hrs. But till date they have not delivered it. We raised many complaints and requested to cancel the order and refund the money back, but till date they have not cancelled neither refunded back our money. I Request you pleases investigate this issue and do the needful...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Shukla_143
May 15, 2023
Report
Copy

Medicines not provided and now no refund

Address:19, Bishop Gardens, Annamalaipuram, Tamil. nadu, 600028

I ordered medicines on 13th May under shipment ID[protected], which was supposed to deliver by 14th May 21:00 PM but status showing as packed and despite calling multiple time no one is responding properly about the issue. Now I asked for refund so I am getting assurance to wait for 24 hrs that is something also breached and time is completed but no refund no one even shares in written confirmation despite asking for same....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjusree varma
from Ponnampet, Karnataka
May 9, 2023
Report
Copy

First Aid Kit Pill Box

Address:Virugambakkam

The pill box given in the kit is of very cheap quality. The box has so many gaps, how can it be used to put the pills. Can’t believe they are taking this very light. This is a big mistake from their side. Very much disappointed. It’s priced 500rs....
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjusree varma
from Ponnampet, Karnataka
May 9, 2023
Report
Copy

First Aid Kit

Address:Virugambakkam

The medicine box in the first aid kit has so many gaps. How can we put in tablets. Poor quality. Prices at 500rs. Very disappointed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachuiba
from Chennai, Tamil Nadu
May 8, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Staff refuse to give receipt for purchased medicines

Address:Nolambur Main Road, Mogapair West, oppt to Nilgiris

Dear

I had very bad experience on 7th Mayy-23 at 7:40 pm, i visited my nearest Apollo pharmacy to buy a Warfarin tablet one strip (1 mg), they collected 100 rupees and handover the tablet when i asked receipt they wont give, they said first bring doctor's prescription based on that will provide receipt.

past 7 yrs i have been purchased this medicine through Apollo but it was very shocking,

but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
singkau
from Mumbai, Maharashtra
May 7, 2023
May 8, 2023
This thread was updated on May 8, 2023
Report
Copy

Wrong practices followed by pharmacy. Staff says you need to buy complete strip even if I need 5 tab

Address:Noida sector 142 ikebana

Hi Team

Would like to bring to your notice about staff behaviour at apollo pharmacy sector 143 noida. I visited to purchase few medicines for one of visitor who had forgot to carry his medicines . As a backup I needed medicines for 5 days.

The incident is of today around 10 pm when your staff says that company has restricted selling of these medicines as loose.

His behaviour was completely rife...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Subbu Ram
from Mumbai, Maharashtra
May 1, 2023
Report
Copy

Wrong product size delivered and no update on return or exchange

Address:Bangalore

Hi Team- I have ordered, new born diapers but a wrong size - Small was delivered to me. There seems to be no option to return/exchange as per the policy. I have escalated via email as well, but there seems to be no response for more than 4 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi Team,

My name is Vivek Saxena . I ordered some crucial emergency medicines that should be skipped for a single day, like for my mother sugar patient 1000mg medicine and for my brother a Schizophrenia.
Apollo pharmacy first committed to deliver medicines till some specific time and day and we relax that I will receive medicine for my family members and do not look for other options to purchase but at end of dead line...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kksrijio
from Lucknow, Uttar Pradesh
May 1, 2023
Report
Copy

Order id 274079663

Address:HYDERABAD
Website:apollopharmacy.in

I had ordered 3 vials of Ryzodeg Penfill injections online on 15/04/2023 but 1 of 3 vials were delivered in damaged condition, as 1 vial was not in sealed pack, rest 2 were ok . I immediately lodged complaint which was acknowledged by company but since then no satisfactory reply given for various email sent . I want replacement or refund for damaged item given by apollo pharmacy . Customer care response is vague and no direct answers for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atreyeesidd
Apr 27, 2023
Report
Copy

Inappropriate resolution leading to consumer loss

Hi,
I was detected with covid and as i was having difficulty breathing, i took online doctor consultation and was adviced to immediately check my oxygen levels on 26th April 2023.

As apollo 247 app has 2 hour express delivery, i ordered for a oxymeter. once it was delivered, i opened the product which came with a set of batteries, and tried switching it on.
It dint work and I immediately contacted their constomer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh1201
from Rudrapur, Uttarakhand
Apr 26, 2023
May 4, 2023
This thread was updated on May 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour by staff member.

Address:Gole Market, Gurudwara Road, Rudrapur (U. S. Nagar) 263153 Uttrakhand

Date- 26 April, 2023
I went my nearest Apollo Pharmacy to buy some medicines (Fabumac 40 and Zerodol P), I asked staff member for 5 tablets of Fabumac 40 and 4 tablets of Zerodol P but he gave me 10 tablets as he told me he can't give me 5 tablets, so I purchased it. Later I found the cutting of 5 tablets on another store so I went again on Apollo Pharmacy and asked them to return those 10 tablets and also asked him why he didn't gave...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
J
jaikrishnarao
Apr 25, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
Report
Copy

Sms text messages

This pathetic parasitic company sends sms to mobile numbers that irritates, iam very much frustrated to the sms and very sad that there is no means to stop the sms, this is illegal even after full dnd trai doesnt take action against this kind of companies that harrass people by sending 10 to 20 sms daily which is irritating
please help to stop sms by this and other parasitic companies that send messages without our consent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Apollo Pharmacy services