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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Mar 13, 2026
Complaints 2018
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1207
Unresolved
811
Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍
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Apollo Pharmacy reviews & complaints page 3

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B
Balaji strong
Jun 27, 2023
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Medicine ordered but not yet delivered and medicine may get spoiled or damageded due to continues misroutinging and not maintain r

Dear Apollo team

My Order#[protected]
Courier AWB# [protected]
Since oreder on 18 June 2023, delivery scheduled and attempt on 21st June 2023.
● Please cancel my order or send a another new medicine replacing of spoiled. It is unacceptable to continually postpone the delivery. This is not the level of service I expected as a customer.

● I would appreciate it if you could inform...
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R
Rabjan
Jun 27, 2023
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Delay in delivery and to cancel the delivery .we have to to cancel the delivery when it comes.

My delivery have to been done on June 25 .but delivery is not been happened, and I have given cancellation request through mail. but while getting call from appallo pharmacy customer care informing that they can't cancel the delivery from their end.they informing that while delivering the product you have to reject the delivery, after 3 to 5 days refund amount would be processed....
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T
[email protected]
Jun 18, 2023
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Blood Glucose machine is not working

Address: C/o Baidhar sahoo ,Jail road ,keonjhar,Auro vihar ,Keonjhar,758001,Odisha

The blood glucose machine model no APG01 is not giving correct figure. Always showing 40 to 70 .Pl confirm how to resolve the same.New battery replacement done....
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T
Tarinisharmaaa
Jun 8, 2023
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Promotional messages even after unsubscribing

Even after repeatedly unsubscribing from your promotional messages service, i daily get atleast 10 messages. This is very pathetic and irritating. Please resolve this issue since not only me but many consumers are facing the same issue!!...
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R
Radhey1m
from Delhi, Delhi
May 28, 2023
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Medicine arrangements and behaviour

Address: Sector 7 near Ramphal chowk Dwarka New Delhi

I visit to Apollo pharmacy store sector 7 Dwarka New Delhi near Ramphal chowk at between 7 am to 7:30 am on date 28th may 2023.
The store is opened after 7 am after waiting few minutes, out side the pharmacy till the counter is not ready and am asking for a medicine TRICHOSPIRE F HAIR Kit they told this were not make availablity this medicine for me and told me to buy online as I know he can make availablity for my medicine but they...
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Y
YASH SURESHKUMAR CHANDRESHA
May 27, 2023
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Not provided Codistar syrup in emergency situation

My complaint about Apollo pharmacy that is located in below address

Shop No 27, Savy Swaraaj Jagatpur, Phase, 1, Gota, Ahmedabad, Gujarat 382470

When i visit in this Apollo pharmacy and i ask for Codistar syrap give me a codistar syrap because my grandfather health is serious he suffers for high cough and due to high cough in his body suffering from high blood vomiting due to high cough and i request for please...
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G
ganesh ganesh.n
from Mumbai, Maharashtra
May 24, 2023
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Card payment

Address: akshayanagar opp jyotsna hospital

I visited your store at akshayanagar opp jyotsna hospital. I got all products and at the time payment they said Card can't be acceptable, that was very disappointed such a big pharmacy is accepting card. But im happy with staffs they are well groomed and very helpful (jagadeesh)...
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L
LaxmiJ
May 19, 2023
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Refund delay

Respected sir, my son j.srinivas purchased cervical pillow in Apollo pharmacy on 12/05/2023.Cervical pillow is different from what they shown in image.He opted for return, and he requested for return which is accepted by Apollo, but till date refund not completed by Apollo.Please do needful and refund my son's amount as early as possible.

Regards,
J.srinivas
Mob: [protected]....
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S
singkau
from Mumbai, Maharashtra
May 7, 2023
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Wrong practices followed by pharmacy. Staff says you need to buy complete strip even if I need 5 tab

Address: Noida sector 142 ikebana

Hi Team

Would like to bring to your notice about staff behaviour at apollo pharmacy sector 143 noida. I visited to purchase few medicines for one of visitor who had forgot to carry his medicines . As a backup I needed medicines for 5 days.

The incident is of today around 10 pm when your staff says that company has restricted selling of these medicines as loose.

His behaviour was completely rife...
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S
Subbu Ram
from Mumbai, Maharashtra
May 1, 2023
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Wrong product size delivered and no update on return or exchange

Address: Bangalore

Hi Team- I have ordered, new born diapers but a wrong size - Small was delivered to me. There seems to be no option to return/exchange as per the policy. I have escalated via email as well, but there seems to be no response for more than 4 days....
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K
kksrijio
from Lucknow, Uttar Pradesh
May 1, 2023
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Order id 274079663

Address: HYDERABAD
Website: apollopharmacy.in

I had ordered 3 vials of Ryzodeg Penfill injections online on 15/04/2023 but 1 of 3 vials were delivered in damaged condition, as 1 vial was not in sealed pack, rest 2 were ok . I immediately lodged complaint which was acknowledged by company but since then no satisfactory reply given for various email sent . I want replacement or refund for damaged item given by apollo pharmacy . Customer care response is vague and no direct answers for...
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A
atreyeesidd
Apr 27, 2023
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Inappropriate resolution leading to consumer loss

Hi,
I was detected with covid and as i was having difficulty breathing, i took online doctor consultation and was adviced to immediately check my oxygen levels on 26th April 2023.

As apollo 247 app has 2 hour express delivery, i ordered for a oxymeter. once it was delivered, i opened the product which came with a set of batteries, and tried switching it on.
It dint work and I immediately contacted their constomer...
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J
jaikrishnarao
Apr 25, 2023
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Sms text messages

This pathetic parasitic company sends sms to mobile numbers that irritates, iam very much frustrated to the sms and very sad that there is no means to stop the sms, this is illegal even after full dnd trai doesnt take action against this kind of companies that harrass people by sending 10 to 20 sms daily which is irritating
please help to stop sms by this and other parasitic companies that send messages without our consent...
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P
Pinky Bhandari
Apr 22, 2023
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Another medicine is given

Address: Apollo pharmacy near Civil hospital paonta sahib Himachal Pradesh

If the prescribed medicine is not available, another medicine is given, whose composition also does not match....
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Logu Easwaramoorthy
from Coimbatore, Tamil Nadu
Apr 18, 2023
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Misleading Practice of issuing Apollo Pharmacy Gift Voucher Issue

Address: Apollo Pharmacies Limited No.9, Bishop Gardens, Raja Annamalaipuram, Chennai,Tamil Nadu- 600028

I am writing this complaint in regards to an Apollo Pharmacy gift voucher I purchased through GYFTR. The gift voucher was valued at INR 5000 and had a validity period until 02 Feb 2024.

As a physically disabled person who requires regular medication, I had purchased the voucher with the intention o[censored]sing it to purchase medicines. I was able to use the voucher once and redeemed INR 1496.5 to place an order for medicines. However,...
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Logu Easwaramoorthy
from Coimbatore, Tamil Nadu
Apr 18, 2023
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Apollo Pharmacy E-Gift (Instant Voucher)

Address: Apollo Pharmacies Limited #19, Bishop Gardens, Raja Annamalaipuram, Chennai,Tamil Nadu- 600028

I am writing this complaint in regards to an Apollo Pharmacy gift voucher I purchased through GYFTR. The gift voucher was valued at INR 5000 and had a validity period until 02 Feb 2024.

As a physically disabled person who requires regular medication, I had purchased the voucher with the intention o[censored]sing it to purchase medicines. I was able to use the voucher once and redeemed INR 1496.5 to place an order for medicines. However,...
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N
njp27962
from Gandhinagar, Gujarat
Apr 11, 2023
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Non credit of refund too delayed

Refund Not Processed
Complaint about the non-credit of a refund for medicines purchased which are expiring soon
Dear Sir/Madam,
1.0 I am writing to express my disappointment with the delivery of medicines from your company. Upon receiving the package, I noticed that all the medications were expiring soon in few days. As a customer who relies on these medicines for my health, I find this situation unacceptable.
It...
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njp27962
from Gandhinagar, Gujarat
Apr 11, 2023
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Non credit of refund

Address: chenai
Website: apollo24 7

Refund Not Processed
Complaint about the non-credit of a refund for medicines purchased which are expiring soon
Dear Sir/Madam,
1.0 I am writing to express my disappointment with the delivery of medicines from your company. Upon receiving the package, I noticed that all the medications were expiring soon in few days. As a customer who relies on these medicines for my health, I find this situation unacceptable.
It...
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V
vijaygls
Apr 11, 2023
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Behaviour

Address: PONNERI
Website: Irresponsible

Myself shobanbabu was a regular customer to apollo pharmacy ponneri opp to sri sankarapandian stores ponneri, 09/04/2023 by evening 7 p.m. for my elder sisters prescription went to counter requesting for medicines and their behaviours was very rude and they are lease bothered about the sensitivity of the medicines they are not even listening to our request and asking me to leave the counter and i requested the urgency of the medicines and...
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D
Devi Das4207
Apr 10, 2023
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No response to customer

Address: beside Vinayakula Bhavi, Nizamabad, Telangana,

In Store Ravindhar (Ravi) when you go he will watch mobile with friends, when customer enter he will get irritate and bill worng item with high price....
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