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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Mar 13, 2026

Complaints 2018

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1207

Unresolved

811

Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Apollo Pharmacy reviews & complaints page 9

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Address: Apollo Pharmacy

Website: www.apollopharmacy.in

My mob no [protected]. I am a circle member no 7661. I purchased medicines from apollo pharmacy SHOP NO -1 SECTOR -C BLOCK 1 VASANT KUNJ NEW DELHI mob no [protected] on 15 June 2022. I told the billing person to be careful about writing the details as the bill would be submitted for reimbursement and gave him prescription containing name and other details .Inspite of all this he typed the name wrong and the bill had to be cancelled and a fresh...

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Ordered Zomelis 50 mg (10 Strips) on Jun 17, 2022. But received Zomelis Met 50 mg (10 Strips) instead. I contacted customer care the same day and a ticket was opened 821675. Two days later, I was told by the helpdesk, the store would replace the items by June 22, 2022 and the ticket was closed as resolved. But the replacement did not happen. I contacted the helpdesk again. They reopened the ticket. This time I was told the store would replace...

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I am totally satisfied with the product, no complain about it.
My order number is #[protected] delivered on 3rd July.
His Name is Vinod, mobile [protected].
The complain is about the rude behavior of delivery man.
He didn't deliver it in my residence. The calls are also rude. He doesn't know how to talk with the customer. After all product is good. But disappointed with the delivery man who don't deliver till my...

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Dear sir, i akash Tanjay, i order medicine for my mother, Eva Q Fiber 375g Powder of 2 quantity and pay Rs. 1005.00 against the order on dated 18.06.2022, having order number #[protected] and got deliver on 25.06.2022 after that I unboxing and got only one quantity of Eva Q Fiber 375g powder inside the box, in this regard I already raised complaint in your mobile application but till date I don't received any response, form your side. It is...

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Address: Mamra Bazar, Durgapur, West Bengal

The incident happened on 23rd June at around 6:15 pm. I went to the store to buy a product for my 2 year old niece. She was there with me and as soon as I entered the store, she started crying (as there were a few people and she got scared. She is just a kid after all, who do you blame?).

Instead of asking politely, he started shouting at the kid as if she had committed a crime. This type of behavior should not be tolerated....

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Address: A 30 nand ram park Uttam Nagar 110059

Order no[protected] containing 2 tubes and 2 capsules packet was not delivered yet. Ordered on 16 June . I was complaining and raining issues to them since then on their website and application, no response from them. No calls received. Delivery boy called me for address and have instructed him he was simply not interested in delivery my medicines and not paying any attention to whatever i was saying to him. Hence end up delivering g to probably...

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Address: Adajan circle,surat

I simply told that if wifi isn’t working then don’t take online payments but to this the pharmacist, jigna pandey, there behaved so badly with us..she even used [censored] words during conversation....

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Myself Vishwanath, residing in Avalahalli - 560064, Doddaballapur road, Bangalore.

I am huge unlucky person in terms of Delivery of the medicine ordered. I am a cardiac patient and depending on medicine often.

Hi Vishwanath! Your Order[protected] in Out for Delivery and should reach you soon! The delivery person may call you before reaching your place.

The above message is common to me but product...

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I had ordered rematin IBD vanilla powder 400gm on 2 June. But the order was not delivered till now and today I have got the message from apollo that the delivery date is extended till 6 June. The shipment number is[protected] . The rematin IBD vanilla powder 400mg is urgently needed . It's my maternal mother medicine . She need to have it daily prescribed by the doctor ....

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Today i purchase citrizine 4 tablets, but cost is₹10, but some other medical shops 4 tablets ₹4 what's that huge difference, not particularly this throughout medicines will be high cost, take care regarding this complaint, if poor people any emergency how can they purchase medicines...

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Hi,

I haven't received my refund yet.

I have been raising queries and no proper response is being given.

ORDER #[protected]
Cancelled

I have raised enquiry in Apollo 24|7 portal three times and also mailed Apollo for 6-7 times.

Each time a auto generated mail comes and aftr two days, a mail comes that my refund will reach my account in 10 days.

Then...

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So I have ordered some medicines through apollo online medicines,
Order no:[protected]
It was a prepaid order
I have ordered it on April 17th and it was supposed to be delivered to me by April 26th. No agreement has been made to deliver the product and when I complained about this through email to them, they said they’ll look into the matter, but I haven’t received the products til today...

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Address: Confidential

PLZ DO NOT BUY MEDICINES FROM APOLLO 24x7
I would like to share my personal experience with this app.3 days before I ordered my wife medicines costing rs of 4500+as thought of Big brand but they cheated me.You can see the attachment my prescribed medicine COQ-300(MRP-1815 each strip)2 strips and accordingly I paid the amount but they dispatched simple COQ(MRP-394.34)which was absolutely wrong…hope you can understand taking wrong...

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I ordered medicines for my father through apollo 24/7 app on 2nd may 2022, before placing the order it show the delivery time is one day but after placing order it show medicine will deliver on 8 may still now I haven’t received medicine, even I called to customer care there is no response and tried in all the ways i wrote emails as I need medicine urgently for my father, he CKD and heart disease patient but no use.
below I’m attaching...

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I ordered the medicines on May 4th but still didn't receive my medicine.It has been worsening my health...

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Unsubscribe from sms services and delete my account having mobile number [protected]...

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Apollo is sending me promotional messages which I never subscribed for. !!! And I tried to opt-out of those by sending APOLLO UNSUB sms to their given no. but the sms are still being sent to me by them.
My no. : [protected]...

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Address: Jaipur, Rajasthan

I did order two medicines, i did online payment through upi and when that order came to me, delivery agent told me to do cod and also he showed it was written cod there on website of delhivery but in transactions of apolllo app its showing that bill of online payment then i asked them for refund and so many days passed but no reply nothing at all they are just doing mess. Money was 1549, and i need it in my account of same number through...

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Hello
I have ordered the medicines on 28 April 2022 whose order number is[protected] and[protected] respectively . In the app it is showing that on 29 April both the order no. Had been shipped . Kindly please deliver the medicines as soon as possible. It's urgently needed . If possible then make sure deliver today only ....

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Address: H-2302 23RD FLOOR ACE CITY, GREATER NOIDA WEST

Website: www.apollopharmacy.in

I ordered on their portal i.e. https://www.apollopharmacy.in on date 24th April 2022.The expected date of delivery was 27th April 2022 but the order is still not received I have raised multiple enquiries on their system but they are not giving any information. my order I'd is[protected]...

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