Apollo Pharmacy Complaints & Reviews

I online ordered Accu check Active strips on Apollo pharmacy website (order id[protected] delivered on 18-Nov-2022). Product I received was opened and its batch no. was not matching with the batch no. mentioned in the bill. There is a code chip that comes with these strips and it was missing too. Without this chip, these strips are not usable at all.
I wrote to customer support and I was shocked to see the their reply. Below is the...

I am member of apollo’s pharmacy (My name Dipal Ravaiya ) I was visit apollo pharmacy Pancholi House Ghatlodiya Ahmedabad GUJARAT branch on dated 18.11.2022 at 8.12 p.m. there were two staff members sitting their chair. No work they doing, I was asked one of them about medicine. Useless Staff member forward me to another and same I was asked for that but he was not answer, I asked again the staff members reply me wait for 10 min. I asked...

I have never ever used Apollo Pharmacy. I just looked for a medicine there only once and they asked to put my contact no. to look for delivery. The item was out of stock that’s why I couldn’t order.
But since then, I have been receiving reckless promotional messages from Apollo at least 3 messages daily .
Do you even have any slight idea how spamming and distracting that is.
I even got Do Not Disturb turned on …on...

I have ordered some tablets through apollo on 7th November. Order number is #[protected]. Where i got 2 units of collaflex pro +. I ordered 5 boxes of collaflex pro +. I got only 3 units. Then i raised a complaint in the app and then have shown no response and no response even after calling to their customer care. No refund or no delivery of the shortage boxes.
I am attaching the photos of invoice, bill screenshot and items arrived for...

Early morning, I have go to the store to collect some stuff but I found the staff misbehave and using unappropriate words to me for a non-sensial reason. I was just astonished to see such behaviour at a reputed medicine store....

In product label it was showing the price was Rs.60 and while in cart it was showing Rs.75 is it the proper way.....

Dear apollo this is genital reminder to all of you,
Medicine I had already 2 days back and today’s we are standing on 5th till date I don’t have proper information about medicine is still in order or cancel bcz payment I had already done and for today some delivery person came my house with medicine which I had order but he is asking about the payment to be cash but why should I pay the double amount when payment already had been...

Dear Sir,

Recently we ordered a Huggies for my baby from your APP. We have been ordering since long time but this time your team delivered a duplicate product. My baby started getting problem on her private part after wearing pampers Can you please look into the issue.

We are located in Warisguda Secunderabad....

Apollo gives10% discount and it will reflect when the next transaction takes place. It means I can buy medicines for the balance in my account until the current urchase. Today I was told my discount total accumulation was rs. 126 but the staff did not allow me and insisted on my paying full price of 595 for my today's ourchase; they said net not working. All I need is they can call me and pay me the accumulated balance in cash because i paidin...

Steamer/vaporiser not working and refund issue...

I want to change my registered mobile number on apollo pharmacy purchasing card but i am not able to change the mobile number as during the procedure its asking for an otp which is an impossible task to do as the sim card number no longer belongs to me.

No alternate option is available to change registered mobile number.

Please help me for the same....

Site ID:17712
Site name :- Laxmi nagar Godhavarikhani
Am paying money via mobkwik app transaction was successful but am not getting service. So please that amount should be refund to my wallet....

Medicine Order no.[protected] dated 04 Oct 2022 not delivered but declared as delivered by Apollo pharmacy.
Inspite of repeated followups, no refund has been initiated till date....

Money transaction was successful at merchant end but they are saying money was not credited. They says that money would be added toy account with in 3 days but still not getting and 2 weeks are gone. So please add my refund as soon as possible.
Store ID:- 17710
Site Address:- Laxmi nagar, Godhavarikhani....

I placed an order on 15/10/2022 on Apollo 24x7, order Number[protected], but it hasn't delivered till now, Lodged complaint vide ticket no. 1312713 & 1314586,
But I am receiving system generated apologise email, while my issue is stand unattended and without any resolution.
Pls resolve my issue on priority.
Pls money also got stuck as I paid it online.
Regards
Vijay Sayani
Mobile: [protected]
E-mail:...

I have Unsubscribed from SMS marketing services three times till now but I still keep on getting multiple SMS throughout the day.

Also, not to mention the strategy that I have noted, once I dropped the message for revoking subscription, for 1-2 days, I do not get SMS and then the keep on increasing the frequency over the period. This is very frustrating and it has to be stopped immediately.

Also to note, I have...

ORDER #[protected] expected to deliver by 8th Oct'22 at 10:30 am actually received on 11th Oct'22 at 10:15 am. Apollo247 Customer Services was giving false promises about delivery and keep then that relevant backend team working on expediting the delivery but no proper answer. I keep requesting them to provide what all medicines available from nearby stores but no help provided. I am told since it's single order so we can't split it and you...

Apollo pharmacy staff are miss behaviour through customer
And they are discussing wrong medicine to customer
Please take strong action
Because patient are very serious n they are hospitalised and critical condition are occured beacuse of ashwini n vrunali staff...

Apollo pharmacy moshi branch staff vrunali walunj and ashwini bodake this staff are very rud behaviour through customer
My self Amit one time I came to Apollo pharmacy moshi branch this are newly open branch but staff are very rud behaviour
They are miss behaviour through customer
This staff are prescribe wrong medicine
And not inform to customer, customer are very serious condition and hospitalised
Please...

Do not download their app or register, they will make your life hell.
Even after contacting costumer service they havent removed my number from promotion list.
Register at your own risk....