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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Mar 13, 2026

Complaints 2018

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1207

Unresolved

811

Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Apollo Pharmacy reviews & complaints page 4

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Ordered a muscletech product on Apollo 24/7 website they have it in the warehouse but not delivering it, contacted support but they say they will courier in 24-48 hours and they have been doing this since 2nd April
Money was prepaid and now I don't have my product and money is gone
Order details :
Bill No. :15896DS0709105
Date/Time :Mar 27 2023 2:51PM
Terminal No. :024
Cont. No. :[protected]br...

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They offer and then they cancel once they recd fees
so please don't be a member in apollo pharmacy

I want refund

they cheat...

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Address: 14-A Shyam Nagar, Street No 1, Delhi 51; email: [email protected]

I ordered kids medicines in the intervening night of 5-6/4/23 and made payment of Rs. 1254.50 upon an assurance from APOLLO PHARMACY to deliver kids medicine by 10.30 AM on 6.4.23. But at 11.00 am getting message that it can be delivered only by 9.4.23. Very shameful. They claim delivery within 2 hrs. My shipment no is[protected]....

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Address: Action area 2C, Newtown, Kolkata

Apollo pharmacy Sunrise point has sold me a Glucon D which is in a bad condition, it is an old product of April 2022. Small insects are there in the product. Also they are not ready to replace. Salesman Raju from the store doesnt agree with this and misbehaved....

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Worst online medicine delivery.
Only 48 hours delay in all your orders.
Worst .eating money in hospitals. No care for online medicine by appollo md....

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48 hours delay always expects from great appollo.
Only hospital earns money.
Don't care about public on time medicine supply.
MD is only money minded person....

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Address: Chilakaluripet palnadu district

My baby suffering severe cold I'm purchased nebuliser payment also completed by first appolo Pharmacy app with in 2 hrs dilavary to your order like but after payment dilavary on 2-4-2023 like that please help me my baby health is not good I don't have money so didn't purchase other nebuliser please sir help me...

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Address: [email protected]

I have purchased glucometer 4m back from that time the glucometer is not showing the correct results there is no difference in the pattern also, even if i want to do some adjustments. Requesting you to help on the same. For checking it is correct i have incurred so much money upon verification

Regards

Ganesh V...

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Hi,
This is very unfortunate that we have still not received Mamypoko pants XXL, while 4 days already gone.
Request you to please check and update why partial order delivered and why remaining item not delivered yet.
Invoice is attached for your reference.

Invoice number:FL[protected]

Thanks and regards
Mohammad Arif...

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Address: chennai

I paid for an order online, but i was outside of my home during delivery.

Delivery guy asked for money showing the receipt and got money from my parents and ran away after delivering the medicnes.

I tried to call a few times but he did not pickup the call.
reported to apollo and its been 6 days and no response from apollo

looks like they dont even care if the medicines are delivered or not.br...

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Address: Amritsar

Sir,
I am regular customer of Apollo pharmacy having my card Apollo advantage [protected], I have taken medicine from apollo pharmacy but due to some circumstances I wanted to return that medicine, but they didn't take it back and misbehaved with me and said me to close my apollo advantage card, I feel ur service very bad. Kindly resolve my complaint as I am ur 15 years old customer.

Address of Apollo pharmacy :
br...

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Address: Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Website: apollopharmacy.in

Unfortunately I pay the bill amount 685 ₹ two times within 5 mins due to some transaction issues on February 10 2023 at Apollo pharmacy located at Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Apollo Pharmacy Maraimalai Nagar
[protected]
https://maps.app.goo.gl/p87zzkVpXNENCQ3m9?g_st=ic

Pros: No positive point. everything is worst here.
Cons: They said Audit...

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Margao branch
Yesterday I went to their pharmacy to buy medicine I was in hurry. And they charged extra medicine worth 16 rs. Somebody elses medicine.The amount is small but this is very ignorant attitude by the staff.
Very disappointed...

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I am a foreigner living in India who just happens to need medicine for my brain to function correctly. I have a licensed doctor who prescribes me medicine. For the past few months, I have been able to order from Apollo Pharmacy. That is, until today.

I was told that my purchase was denied because my prescription is invalid. When I would ask for what specific reason, the pharmacist on the phone wasn’t able to answer. br...

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Dear Apollo
As per your privacy policy,
Please unsubsubscribe my phone number [protected] for all type of sms from your end.

Regards
Mak.....

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I have purchased few medicine from apollo pharmacy 24×7 app on wednesday 22nd february 2023. After receiving the order could see invoice batch no, Expiry dates are not matching with medicine's batch no and Expiry date. I raised a ticket as well to apollo pharmacy on 22nd February with ticket no #1764532 but till now I have not received any solution. After calling multiple times to apollo pharmacy 24×7 helpline they are asking me to wait...

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Dear Apollo,

I am writing to express my extreme dissatisfaction with the unsolicited SMS messages that your company has been sending me. Despite never opting-in to receive such messages, I have been bombarded with numerous spam texts from your organization, which is not only inconvenient but also a clear violation of my privacy.

Not only are these messages annoying and disruptive to my daily routine, but they...

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Hshsh...

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Raised an order, got discount of 25% due to membership. Bill was Rs 690/-. Made online payment. Unfortunately it was not delivered to me for the 1st time because the delivery boy called me as he landed in some other address and immediately he cancelled it on not picking.. Reordered made online payment again, this time they failed to upload prescription and the customer care didn’t inform me to do it again, they arranged telephonic conversation...

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I have ordered medicine on apollo 24/7 android app on 20 Feb 2023 with with 2 shipment id[protected] and[protected]. These two shipment was part of same single order i placed.
They suddenly cancelled my order without any justificatory reason !
Even after i raised complaint for refund of money back. Till they refunded amount of shipment id[protected].
And emailed and complaint on top of my existing complaint and reminding...

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