Apollo Pharmacy Complaints &amp; Reviews

Address: Near NIT Warangal, Warangal, Telangana, 506004

Sir, I paid money through phone pay Rs660 to the apollo accoount to the medical people working in opollo. But they are saying money refun ded within 3 days, but it was not. I am very sad about this. Please return my money which got struct at your account.

Details from my accpount:

14-Mar-2023
(14-Mar-2023) TO TRANSFER UPI/DR/[protected]/APOLLO P/HDFC/apollohosp/Payme TRANSFER TO[protected] 660.00

Apollo Pharmacy customer support has been notified about the posted complaint.

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Y

Y Rama Muni Reddy

Mar 21, 2023

Money is still not refunded even after raising complaint. I want to raise complaint in court to pay my money and extra money to lawyer charges.

Apollo Pharmacy Customer Care's response, Mar 21, 2023

Verified Support

Dear Mr. Reddy,

Please email to [email protected] with the PhonePe payment screenshot, your registered mobile number and the complete store address so that we will forward it to the concerned team for initiating a refund.

Thanks & Regards
Kiran

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Address: chennai

I paid for an order online, but i was outside of my home during delivery.

Delivery guy asked for money showing the receipt and got money from my parents and ran away after delivering the medicnes.

I tried to call a few times but he did not pickup the call.
reported to apollo and its been 6 days and no response from apollo

looks like they dont even care if the medicines are delivered or not.br...

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Address: Ramanagara

I purchased one sheet tablet for prolomet T 25 the from appolo pharmacy, pharmacy selling tablet is MRP rate is Rs 142 but pharmacy selling same price no discount will provide. But actually some other medical pharmacy will be same tablets selling 120 Rs after discount selling and sale lesser MRP but appolo pharmacy collected MRP Rate so why the selling MRP rate why not selling less then MRP we are attached 2medical rate slips

+2 photos

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Mr. Arjun,

Please email to [protected]@apollopharmacy.org as we are unable to view any contents on the invoice due to low pixelate.

Thanks & Regards
Kiran

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Mr. Arjun,

Please write back to us with your registered mobile number and email ID so that we will escalate the issue further.

Thanks & Regards
Kiran

A

arjun6691

from Ramanagara, Karnataka

Mar 21, 2023

[protected] email id is [protected]@gmail.com

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Address: Appolo pharmacy. Rajiv Nagar branch. Hospet. Karnataka

I am regular customer of your pharmacy.
1. Today I asked for 5 tablets of mucinac-600mg as per the doctor's prescription. But your lady representative denied to issue the same and offer to take whole sheet.
2. Some times they didn't tell the offers.
3. Many time they didn't deduct the money which is saved in my account because of OTP generation issue. And network issue. My question is that, for e payment network works fine. But deducting the amount in my account doesn't work why.

Apollo Pharmacy customer support has been notified about the posted complaint.

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Mr. Ravi,

Please write back to us with your registered mobile number and email ID so that we will escalate the issue further.

Thanks & Regards
Kiran

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Address: Amritsar

Sir,
I am regular customer of Apollo pharmacy having my card Apollo advantage [protected], I have taken medicine from apollo pharmacy but due to some circumstances I wanted to return that medicine, but they didn't take it back and misbehaved with me and said me to close my apollo advantage card, I feel ur service very bad. Kindly resolve my complaint as I am ur 15 years old customer.

Address of Apollo pharmacy :
br...

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Iam buying LH kit but it's invalid plz consider my compliant and return money r another product

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Customer,

Please write an email to [protected]@apollopharmacy.org with the product images and your registered mobile number so that we will escalate the issue further.

Thanks & Regards
Kiran

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Customer,

Please write an email to [protected]@apollopharmacy.org with the product images and your registered mobile number so that we will escalate the issue further.

Thanks & Regards
Kiran

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Address: Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Hi, it’s a shame that a big corporate is delaying their process for 685 ₹ inr. I done double payment for a single bill and requested for a refund it’s been delayed to the core and people there give fake promises. They simple underrated the customer. Rude talk and hate.

Good Advice: Shut down the shop as soon as possible.

Apollo Pharmacy Maraimalai Nagar அப்பல்லோ மருந்தகம்

apollopharmacy.in

Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Apollo Pharmacy Maraimalai Nagar
[protected]
https://maps.app.goo.gl/vNn37gfER36c4Fd96?g_st=ic

Person who is not responding:
[protected]

[protected]

Take Action and please give me back my money as soon as possible.

+5 photos

May 2, 2023

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2023

Apollo Pharmacy Customer Care's response Dear Customer,

Please write back to us with your registered mobile number and email ID so that we will escalate to the concerned team further for initiating a refund.

Thanks & Regards
Kiran

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Address: Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Website: apollopharmacy.in

Unfortunately I pay the bill amount 685 ₹ two times within 5 mins due to some transaction issues on February 10 2023 at Apollo pharmacy located at Block No 1, 33/4, Seklar Street, NH-1, Maraimalai Nagar, Tamil Nadu 603209

Apollo Pharmacy Maraimalai Nagar
[protected]
https://maps.app.goo.gl/p87zzkVpXNENCQ3m9?g_st=ic

Pros: No positive point. everything is worst here.
Cons: They said Audit...

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Address: Kukatpully Hyderabad

Ordered a facial toner MRP 950 Prepaid delivery.
On delivery, the wrong product was delivered - a cream In the same brand MRP 805.
On the same day I notified for a return request. It’s been more than 2weeks. No exchange or refund has happened to rectify the situation caused by Apollo Pharmacy. I have emailed proof. They have given Just emails saying we will refund once exchange is completed. No one has even come to
Pick up. Cheating customers until they are fed up. Apollo Terrible company.

Apollo Pharmacy customer support has been notified about the posted complaint.

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Customer,

Please share the invoice copy and your email ID so that we will escalate the issue further.

Thanks & Regards
Kiran

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Mar 21, 2023

Verified Support

Dear Customer,

Please share the invoice copy and your email ID so that we will escalate the issue further.

Thanks & Regards
Kiran

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1) OneApollo Registered Mobile Number - [protected]
2) Bill Number - 11379DS0005796
3) Bill Date - 17/01/2023
4) Bill Value - Rs.1725.25 Less: SUPER30 Rs.346.45 Net Rs.1378.80
Order ID[protected] Complaint ID 1719452

One more transaction for which also Cashback not received.

1) OneApollo Registered Mobile Number - [protected]
2) Bill Number - 11490DS0001359
3) Bill Date - 16/02/2023
4) Bill Value - Rs.1264.10 Less: SUPER30 Rs.253.54 Net Rs.1010.56
Order ID[protected] Complaint ID 1743961

Apollo Pharmacy customer support has been notified about the posted complaint.

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Wrong Items were delivered and Apollo pharmacy is not working on replacement of product.
Ordered Apollo Pharmacy Diabetic Vanilla Flavor Protein Powder, 400 gm.
Delivered - Chocolate flavor.

Complaint is raised last Saturday - 04/03/2023 still getting automated messages saying your issue will be addressed within 2 working days.

Pathetic customer service from Apollo Pharmacy. They asked to send the photos of product delivered and alternate phone numbers and they sent. They Acknowledged and not doing anything.

They are saying investigation is being done. What is the investigation they are doing here ...? Why do they need again these many days of time for this small replacement... So sluggish.. can't they resolve small issues within a day.. they deliver within a day.. and make mistakes and rectify them for weeks / months ... Do they think customers will come back on their app to buy again..

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Margao branch
Yesterday I went to their pharmacy to buy medicine I was in hurry. And they charged extra medicine worth 16 rs. Somebody elses medicine.The amount is small but this is very ignorant attitude by the staff.
Very disappointed...

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Address: Kazipet, warangal

I have ordered a medicine which was prescribed by the doctor. Inspite o[censored]ploading the prescription the order got rejected citing the prescription was an edited one. I need to know how can anyone would edit a prescription to use to their baby. I need to know the person who has rejected the order.

+2 photos

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I am a foreigner living in India who just happens to need medicine for my brain to function correctly. I have a licensed doctor who prescribes me medicine. For the past few months, I have been able to order from Apollo Pharmacy. That is, until today.

I was told that my purchase was denied because my prescription is invalid. When I would ask for what specific reason, the pharmacist on the phone wasn’t able to answer. br...

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Dear Apollo
As per your privacy policy,
Please unsubsubscribe my phone number [protected] for all type of sms from your end.

Regards
Mak.....

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I have purchased few medicine from apollo pharmacy 24×7 app on wednesday 22nd february 2023. After receiving the order could see invoice batch no, Expiry dates are not matching with medicine's batch no and Expiry date. I raised a ticket as well to apollo pharmacy on 22nd February with ticket no #1764532 but till now I have not received any solution. After calling multiple times to apollo pharmacy 24×7 helpline they are asking me to wait...

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Dear Apollo,

I am writing to express my extreme dissatisfaction with the unsolicited SMS messages that your company has been sending me. Despite never opting-in to receive such messages, I have been bombarded with numerous spam texts from your organization, which is not only inconvenient but also a clear violation of my privacy.

Not only are these messages annoying and disruptive to my daily routine, but they...

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Hshsh...

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Raised an order, got discount of 25% due to membership. Bill was Rs 690/-. Made online payment. Unfortunately it was not delivered to me for the 1st time because the delivery boy called me as he landed in some other address and immediately he cancelled it on not picking.. Reordered made online payment again, this time they failed to upload prescription and the customer care didn’t inform me to do it again, they arranged telephonic conversation...

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