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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
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Apollo Pharmacy reviews & complaints page 5

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H
https://www.linkedin.com/in/suvendu-mish
Apr 13, 2023
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Address: Apollo Online

Hi,

I have already uploaded the prescription which is yesterday date (12/4) and already paid for the amount I have ordered. However, I have got call and they told that there is no date has been mentioned and the order has been cancelled immediately. I have paid through my credit card and they will return the amount after 5 days.

I need refund immediately or if after 5 days, I need the interest for that.

THIS I NEED TO RESOLVE ASAP.
Apollo Pharmacy customer support has been notified about the posted complaint.
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    N
    njp27962
    from Gandhinagar, Gujarat
    Apr 11, 2023
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    Non credit of refund too delayed

    Refund Not Processed
    Complaint about the non-credit of a refund for medicines purchased which are expiring soon
    Dear Sir/Madam,
    1.0 I am writing to express my disappointment with the delivery of medicines from your company. Upon receiving the package, I noticed that all the medications were expiring soon in few days. As a customer who relies on these medicines for my health, I find this situation unacceptable.
    It...
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    N
    njp27962
    from Gandhinagar, Gujarat
    Apr 11, 2023
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    Non credit of refund

    Address: chenai
    Website: apollo24 7

    Refund Not Processed
    Complaint about the non-credit of a refund for medicines purchased which are expiring soon
    Dear Sir/Madam,
    1.0 I am writing to express my disappointment with the delivery of medicines from your company. Upon receiving the package, I noticed that all the medications were expiring soon in few days. As a customer who relies on these medicines for my health, I find this situation unacceptable.
    It...
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    V
    vijaygls
    Apr 11, 2023
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    Behaviour

    Address: PONNERI
    Website: Irresponsible

    Myself shobanbabu was a regular customer to apollo pharmacy ponneri opp to sri sankarapandian stores ponneri, 09/04/2023 by evening 7 p.m. for my elder sisters prescription went to counter requesting for medicines and their behaviours was very rude and they are lease bothered about the sensitivity of the medicines they are not even listening to our request and asking me to leave the counter and i requested the urgency of the medicines and...
    +1 photos
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    D
    Devi Das4207
    Apr 10, 2023
    Apr 19, 2023
    This thread was updated on Apr 19, 2023
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    No response to customer

    Address: beside Vinayakula Bhavi, Nizamabad, Telangana,

    In Store Ravindhar (Ravi) when you go he will watch mobile with friends, when customer enter he will get irritate and bill worng item with high price....
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    N
    Nayansharma90
    from Kanpur, Uttar Pradesh
    Apr 10, 2023
    Apr 19, 2023
    This thread was updated on Apr 19, 2023
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    Address: IIT Kanpur

    I bought few things from Apollo pharmacy on[protected]. The bill was generated of 757 rupees. I paid the amount using Phonepe but it was not displaying in Apollo pharmacy's database at that time and the money was debited from my bank account. The Apollo pharmacy person told me to do the transaction once again. So, I did the transaction once again and the same amount of 757 rupees was debited from the bank account once again. On second attempt, the transaction was also confirmed by Apollo pharmacy person. Then the person of Apollo pharmacy told me that the extra transaction amount will be refunded to you within 5 days but now it has been more than 20 days and the amount has not been refunded to me yet.
    Kindly look into the matter.
    Nayan Sharma
    Apollo Pharmacy customer support has been notified about the posted complaint.
    View replies
    Dear Mr. Nayan,

    Please share the payment screenshot and your registered mobile number to [protected]@apollopharmacy.org so that we will forward it to the concerned team for initiating a refund.

    Thanks & Regards
    Kiran
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      N
      Nagesh.s
      from Bidar, Karnataka
      Apr 6, 2023
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      Order not being delivered

      Ordered a muscletech product on Apollo 24/7 website they have it in the warehouse but not delivering it, contacted support but they say they will courier in 24-48 hours and they have been doing this since 2nd April
      Money was prepaid and now I don't have my product and money is gone
      Order details :
      Bill No. :15896DS0709105
      Date/Time :Mar 27 2023 2:51PM
      Terminal No. :024
      Cont. No. :[protected]br...
      +1 photos
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      P
      prudvikishore
      Apr 6, 2023
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      Hi,

      I had ordered Accu-Check Active Blood Glucose Monitoring System from Apollo Pharmacy on 3-Apr-2023 but 10 Free Strips missing in the order. They said they will provide 100 HC for that instead of giving me 10 free test strips.

      Please help me on this issue.
      +1 photos
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        G
        great1968
        Apr 6, 2023
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        Don't become member

        They offer and then they cancel once they recd fees
        so please don't be a member in apollo pharmacy

        I want refund

        they cheat...
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        G
        great1968
        Apr 6, 2023
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        That offer me 20% discount and cash back and I paid for that.
        within few months they cancel that offer without any notice
        now they don't want to give refund of my membership fees

        its pure cheating
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          G
          great1968
          Apr 6, 2023
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          Pure cheating
          they offer me 20% discount plus cash back and I become member.and I paid for that
          after few months they canceled that offered without any notice.
          now I ask for refund of my membership fees. but they denied and
          just said now can not help.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            N
            Narender Goel
            from Kolkata, West Bengal
            Apr 6, 2023
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            Inordinate delay in providing medicines

            Address: 14-A Shyam Nagar, Street No 1, Delhi 51; email: [email protected]

            I ordered kids medicines in the intervening night of 5-6/4/23 and made payment of Rs. 1254.50 upon an assurance from APOLLO PHARMACY to deliver kids medicine by 10.30 AM on 6.4.23. But at 11.00 am getting message that it can be delivered only by 9.4.23. Very shameful. They claim delivery within 2 hrs. My shipment no is[protected]....
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            B
            Babaisunu
            from Noida, Uttar Pradesh
            Apr 5, 2023
            Apr 6, 2023
            This thread was updated on Apr 6, 2023
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            Address: Apollo pharmacy Sunrise point, Action area 2C, Newtown, Kolkata, 700161

            I have purchased a glucon D Apollo pharmacy Sunrise point, Newtown, Kolkata. While opening the packet I found the material is stale and small insect inside it. I asked for exchange however, apollo pharmacy denied exchange and refund. Also, the sales person Raju misbehaved. Please look into the matter.
            +1 photos
            Apollo Pharmacy customer support has been notified about the posted complaint.
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            Dear Customer,

            We are unable to view the invoice properly. Please capture the invoice close to the camera.

            Thanks & Regards
            Kiran
            Reply
            Dear Customer,

            We are unable to view the invoice properly. Please capture the invoice close to the camera.

            Thanks & Regards
            Kiran
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              B
              Babaisunu
              from Noida, Uttar Pradesh
              Apr 5, 2023
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              Glucon D

              Address: Action area 2C, Newtown, Kolkata

              Apollo pharmacy Sunrise point has sold me a Glucon D which is in a bad condition, it is an old product of April 2022. Small insects are there in the product. Also they are not ready to replace. Salesman Raju from the store doesnt agree with this and misbehaved....
              +1 photos
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              D
              davidsinghjr
              from Chennai, Tamil Nadu
              Apr 3, 2023
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              Worst delivery of online medicine

              Worst online medicine delivery.
              Only 48 hours delay in all your orders.
              Worst .eating money in hospitals. No care for online medicine by appollo md....
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              D
              davidsinghjr
              from Chennai, Tamil Nadu
              Apr 3, 2023
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              Worst delivery

              48 hours delay always expects from great appollo.
              Only hospital earns money.
              Don't care about public on time medicine supply.
              MD is only money minded person....
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              A
              Arnab786
              Apr 1, 2023
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              Hello Team,

              I have received medicine from Apollo pharmacy online in totally damaged condition. After that I have raised concern with team and also intimated them and also raised refund request with proper pictures but still I no one come for reverse pickup of medicine and again and again harassing me through email to send pictures of damage medicine. All the Facebook users i have ordered this medicine for my 6 years old child who is suffering from ASD problem and this medicine is very crucial & costly also. But the brand like Apollo is simply harassing me. Please help on this matter.
              My name is Arnab Sarkar
              Registered number is [protected]
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                K
                [email protected]
                Mar 29, 2023
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                My baby suffering severe cold I ordered nebuliser but not responding customer peoples

                Address: Chilakaluripet palnadu district

                My baby suffering severe cold I'm purchased nebuliser payment also completed by first appolo Pharmacy app with in 2 hrs dilavary to your order like but after payment dilavary on 2-4-2023 like that please help me my baby health is not good I don't have money so didn't purchase other nebuliser please sir help me...
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                S
                Satish ubbapally
                Mar 24, 2023
                Mar 30, 2023
                This thread was updated on Mar 30, 2023
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                Address: Miryalaguda

                Apollo pharmacy management informs them that
                I have been buying from Apollo pharmacy for the past 5 years. Never caused any trouble to the customer. But today I shopped at 8:05 PM at the newly established Apollo pharmacy near Reliance Trends in Miryalaguda. When they said that the item should be paid in cash only, the staff argued and finally made the payment by phone.
                Since then the staff misbehaved with us and troubled us about the carrybag. At near Reliance Trends, you can see the way your Apollo pharmacy staff approached our motor cycle and behaved on your security camera and take appropriate action. I request your management not to cause such trouble again.
                Thank you..
                Apollo Pharmacy customer support has been notified about the posted complaint.
                View replies
                Dear Mr. Satish,

                Please write back to us with your registered mobile number so that we will escalate the issue further.

                Thanks & Regards
                Kiran
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                  C
                  CA Gani
                  from Bengaluru, Karnataka
                  Mar 23, 2023
                  Mar 30, 2023
                  This thread was updated on Mar 30, 2023
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                  Glucometer not working properly

                  Address: [email protected]

                  I have purchased glucometer 4m back from that time the glucometer is not showing the correct results there is no difference in the pattern also, even if i want to do some adjustments. Requesting you to help on the same. For checking it is correct i have incurred so much money upon verification

                  Regards

                  Ganesh V...
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