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Apollo Pharmacy Complaints & Reviews

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3.1
Updated: Oct 31, 2025
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Apollo Pharmacy reviews & complaints page 5

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D
Devi Das4207
Apr 10, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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No response to customer

Address: beside Vinayakula Bhavi, Nizamabad, Telangana,

In Store Ravindhar (Ravi) when you go he will watch mobile with friends, when customer enter he will get irritate and bill worng item with high price....
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Nayansharma90
from Kanpur, Uttar Pradesh
Apr 10, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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Address: IIT Kanpur

I bought few things from Apollo pharmacy on[protected]. The bill was generated of 757 rupees. I paid the amount using Phonepe but it was not displaying in Apollo pharmacy's database at that time and the money was debited from my bank account. The Apollo pharmacy person told me to do the transaction once again. So, I did the transaction once again and the same amount of 757 rupees was debited from the bank account once again. On second attempt, the transaction was also confirmed by Apollo pharmacy person. Then the person of Apollo pharmacy told me that the extra transaction amount will be refunded to you within 5 days but now it has been more than 20 days and the amount has not been refunded to me yet.
Kindly look into the matter.
Nayan Sharma
Apollo Pharmacy customer support has been notified about the posted complaint.
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Dear Mr. Nayan,

Please share the payment screenshot and your registered mobile number to [protected]@apollopharmacy.org so that we will forward it to the concerned team for initiating a refund.

Thanks & Regards
Kiran
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    N
    Nagesh.s
    from Bidar, Karnataka
    Apr 6, 2023
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    Order not being delivered

    Ordered a muscletech product on Apollo 24/7 website they have it in the warehouse but not delivering it, contacted support but they say they will courier in 24-48 hours and they have been doing this since 2nd April
    Money was prepaid and now I don't have my product and money is gone
    Order details :
    Bill No. :15896DS0709105
    Date/Time :Mar 27 2023 2:51PM
    Terminal No. :024
    Cont. No. :[protected]br...
    +1 photos
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    P
    prudvikishore
    Apr 6, 2023
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    Hi,

    I had ordered Accu-Check Active Blood Glucose Monitoring System from Apollo Pharmacy on 3-Apr-2023 but 10 Free Strips missing in the order. They said they will provide 100 HC for that instead of giving me 10 free test strips.

    Please help me on this issue.
    +1 photos
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      G
      great1968
      Apr 6, 2023
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      Don't become member

      They offer and then they cancel once they recd fees
      so please don't be a member in apollo pharmacy

      I want refund

      they cheat...
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      G
      great1968
      Apr 6, 2023
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      That offer me 20% discount and cash back and I paid for that.
      within few months they cancel that offer without any notice
      now they don't want to give refund of my membership fees

      its pure cheating
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        G
        great1968
        Apr 6, 2023
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        Pure cheating
        they offer me 20% discount plus cash back and I become member.and I paid for that
        after few months they canceled that offered without any notice.
        now I ask for refund of my membership fees. but they denied and
        just said now can not help.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          N
          Narender Goel
          from Kolkata, West Bengal
          Apr 6, 2023
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          Inordinate delay in providing medicines

          Address: 14-A Shyam Nagar, Street No 1, Delhi 51; email: [email protected]

          I ordered kids medicines in the intervening night of 5-6/4/23 and made payment of Rs. 1254.50 upon an assurance from APOLLO PHARMACY to deliver kids medicine by 10.30 AM on 6.4.23. But at 11.00 am getting message that it can be delivered only by 9.4.23. Very shameful. They claim delivery within 2 hrs. My shipment no is[protected]....
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          B
          Babaisunu
          from Noida, Uttar Pradesh
          Apr 5, 2023
          Apr 6, 2023
          This thread was updated on Apr 6, 2023
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          Address: Apollo pharmacy Sunrise point, Action area 2C, Newtown, Kolkata, 700161

          I have purchased a glucon D Apollo pharmacy Sunrise point, Newtown, Kolkata. While opening the packet I found the material is stale and small insect inside it. I asked for exchange however, apollo pharmacy denied exchange and refund. Also, the sales person Raju misbehaved. Please look into the matter.
          +1 photos
          Apollo Pharmacy customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We are unable to view the invoice properly. Please capture the invoice close to the camera.

          Thanks & Regards
          Kiran
          Reply
          Dear Customer,

          We are unable to view the invoice properly. Please capture the invoice close to the camera.

          Thanks & Regards
          Kiran
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            B
            Babaisunu
            from Noida, Uttar Pradesh
            Apr 5, 2023
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            Glucon D

            Address: Action area 2C, Newtown, Kolkata

            Apollo pharmacy Sunrise point has sold me a Glucon D which is in a bad condition, it is an old product of April 2022. Small insects are there in the product. Also they are not ready to replace. Salesman Raju from the store doesnt agree with this and misbehaved....
            +1 photos
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            D
            davidsinghjr
            from Chennai, Tamil Nadu
            Apr 3, 2023
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            Worst delivery of online medicine

            Worst online medicine delivery.
            Only 48 hours delay in all your orders.
            Worst .eating money in hospitals. No care for online medicine by appollo md....
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            D
            davidsinghjr
            from Chennai, Tamil Nadu
            Apr 3, 2023
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            Worst delivery

            48 hours delay always expects from great appollo.
            Only hospital earns money.
            Don't care about public on time medicine supply.
            MD is only money minded person....
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            A
            Arnab786
            Apr 1, 2023
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            Hello Team,

            I have received medicine from Apollo pharmacy online in totally damaged condition. After that I have raised concern with team and also intimated them and also raised refund request with proper pictures but still I no one come for reverse pickup of medicine and again and again harassing me through email to send pictures of damage medicine. All the Facebook users i have ordered this medicine for my 6 years old child who is suffering from ASD problem and this medicine is very crucial & costly also. But the brand like Apollo is simply harassing me. Please help on this matter.
            My name is Arnab Sarkar
            Registered number is [protected]
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              K
              [email protected]
              Mar 29, 2023
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              My baby suffering severe cold I ordered nebuliser but not responding customer peoples

              Address: Chilakaluripet palnadu district

              My baby suffering severe cold I'm purchased nebuliser payment also completed by first appolo Pharmacy app with in 2 hrs dilavary to your order like but after payment dilavary on 2-4-2023 like that please help me my baby health is not good I don't have money so didn't purchase other nebuliser please sir help me...
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              S
              Satish ubbapally
              Mar 24, 2023
              Mar 30, 2023
              This thread was updated on Mar 30, 2023
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              Address: Miryalaguda

              Apollo pharmacy management informs them that
              I have been buying from Apollo pharmacy for the past 5 years. Never caused any trouble to the customer. But today I shopped at 8:05 PM at the newly established Apollo pharmacy near Reliance Trends in Miryalaguda. When they said that the item should be paid in cash only, the staff argued and finally made the payment by phone.
              Since then the staff misbehaved with us and troubled us about the carrybag. At near Reliance Trends, you can see the way your Apollo pharmacy staff approached our motor cycle and behaved on your security camera and take appropriate action. I request your management not to cause such trouble again.
              Thank you..
              Apollo Pharmacy customer support has been notified about the posted complaint.
              View replies
              Dear Mr. Satish,

              Please write back to us with your registered mobile number so that we will escalate the issue further.

              Thanks & Regards
              Kiran
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                C
                CA Gani
                from Bengaluru, Karnataka
                Mar 23, 2023
                Mar 30, 2023
                This thread was updated on Mar 30, 2023
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                Glucometer not working properly

                Address: [email protected]

                I have purchased glucometer 4m back from that time the glucometer is not showing the correct results there is no difference in the pattern also, even if i want to do some adjustments. Requesting you to help on the same. For checking it is correct i have incurred so much money upon verification

                Regards

                Ganesh V...
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                M
                Mohammad Arif 80
                from Ghaziabad, Uttar Pradesh
                Mar 22, 2023
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                Partial order delivered

                Hi,
                This is very unfortunate that we have still not received Mamypoko pants XXL, while 4 days already gone.
                Request you to please check and update why partial order delivered and why remaining item not delivered yet.
                Invoice is attached for your reference.

                Invoice number:FL[protected]

                Thanks and regards
                Mohammad Arif...
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                Y
                Y Rama Muni Reddy
                Mar 20, 2023
                Mar 21, 2023
                This thread was updated on Mar 21, 2023
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                Address: Near NIT Warangal, Warangal, Telangana, 506004

                Sir, I paid money through phone pay Rs660 to the apollo accoount to the medical people working in opollo. But they are saying money refun ded within 3 days, but it was not. I am very sad about this. Please return my money which got struct at your account.

                Details from my accpount:

                14-Mar-2023
                (14-Mar-2023) TO TRANSFER UPI/DR/[protected]/APOLLO P/HDFC/apollohosp/Payme TRANSFER TO[protected] 660.00
                Apollo Pharmacy customer support has been notified about the posted complaint.
                View replies
                Money is still not refunded even after raising complaint. I want to raise complaint in court to pay my money and extra money to lawyer charges.
                Reply
                Apollo Pharmacy Customer Care's response, Mar 21, 2023
                Verified Support
                Dear Mr. Reddy,

                Please email to [email protected] with the PhonePe payment screenshot, your registered mobile number and the complete store address so that we will forward it to the concerned team for initiating a refund.

                Thanks & Regards
                Kiran
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                  A
                  amirshukla91
                  from chennai, Tamil Nadu
                  Mar 16, 2023
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                  Delivery guy ran away with money and Apollo pharmacy doesn't care

                  Address: chennai

                  I paid for an order online, but i was outside of my home during delivery.

                  Delivery guy asked for money showing the receipt and got money from my parents and ran away after delivering the medicnes.

                  I tried to call a few times but he did not pickup the call.
                  reported to apollo and its been 6 days and no response from apollo

                  looks like they dont even care if the medicines are delivered or not.br...
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                  A
                  arjun6691
                  from Ramanagara, Karnataka
                  Mar 15, 2023
                  Mar 21, 2023
                  This thread was updated on Mar 21, 2023
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                  Address: Ramanagara

                  I purchased one sheet tablet for prolomet T 25 the from appolo pharmacy, pharmacy selling tablet is MRP rate is Rs 142 but pharmacy selling same price no discount will provide. But actually some other medical pharmacy will be same tablets selling 120 Rs after discount selling and sale lesser MRP but appolo pharmacy collected MRP Rate so why the selling MRP rate why not selling less then MRP we are attached 2medical rate slips
                  +2 photos
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  View replies
                  Dear Mr. Arjun,

                  Please email to [protected]@apollopharmacy.org as we are unable to view any contents on the invoice due to low pixelate.

                  Thanks & Regards
                  Kiran
                  Reply
                  Dear Mr. Arjun,

                  Please write back to us with your registered mobile number and email ID so that we will escalate the issue further.

                  Thanks & Regards
                  Kiran
                  Reply
                  [protected] email id is [protected]@gmail.com
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