Apollo Pharmacy Complaints & Reviews

I purchased Apollo pharmacy voucher from PAYTM for 2500/- (2 weeks back and been calling the customer care since) as usual for purchase of medicines from Apollopharmacy.in I have been doing this for every monthly purchase until they have deactivated the voucher payment method. I feel cheated because if they are to deactivate, they should be informing PAYTM or other third-party apps not to sell them first, other than getting the end consumer...

I am a regular customer from your Pharmacy online and physically throughout India.
Thousands of rupees medicines r purchased by me monthly . But surprisingly they r not accepting Redeemed Coupon for discount from SBI CREDIT CARD.
Why ?

Shop name M G Road, Junglighat Port Blair 744105. Andaman & Nicobar

Islands. Phone number [protected]. Please see my coupon which they refused to accept.
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I am extremely disappointed with the level of service provided by your pharmacy, especially in terms of delivery. I placed an order for essential medicine for my child, with a promised delivery time of 12 pm. To my dismay, the delivery time was then extended to 2 pm, and now it's pushed further to 4 pm.

This kind of inconsistency and lack of commitment is unacceptable, particularly when it involves the health and well-being of a child. The urgency of medical situations should be understood and respected by your delivery department. It's disheartening to see such a disregard for the importance of timely medication delivery, especially when the initial commitment was at noon.

I urge you to take immediate action to rectify this situation and ensure that such delays do not occur in the future. Patients and their families rely on the timely delivery of medications, and any deviation from the promised schedule can have serious consequences.

I hope you will treat this matter with the urgency it deserves and take steps to improve your delivery department's efficiency. Your customers should not have to suffer due to the negligence and inconsistency of your service.

Sir good Evening iam Thiruvannamalai tamilnadu iam went my near appollo pharmacy vengikkal branch ( I say need dental pain tablet) he is say give a 20 rupper change but I have a 500 rupee only he told no change sir please give a 20 rupee only then I speak any other chance I am using g pay but he no sir now time is closed so you get out and come tomorrow !
My complaint iam very pain and come for pharmacy bue he told just come to tomorrow what sir

About Bill number I have purchase today 189 medicine but your swiping mission is not accepting credit card repeated error I have daily customer of your medical shop but still problem not resolved is a inbuilt EDC machine error

Kindly rectifier as soon as possible

Every time, they will execues ...

No ontime delivery
2hrs also too short for them
Fake / false advertising in the media / forums
No direct no of customer care.
Not resolving issues
I think they are delivering vegies/grocerties /// they dont have any seriousness in the medicin order... Who ordered

I placed as order with Appllo pharmacy app order no[protected]. On app it is showing me delivered but haven`t received it yet, left a message but no one called me yet.

Amount paid in full. Rs 2427.57

My details Shyam Narain prasad

Phone no [protected]...

I asked for Tablet Ultracet at apollo Pharmacy. The staff/worker there asked for prescription. I told him politely that I don't have a prescription. I am a doctor and need it for my family member. I has asked for my ID. I showed both my ID as well as DMC registration but still medicine not given to me....

I have a GST tax of 16rs nealy for the purchase of 4rs...

Against our Prepaid Online order No[protected] Dt. 26th Oct, Apollo did not deliver the items till date i.e. 2nd Nov'23 despite being priority circle membership.

On complaining several times on their Helpdesk, (Complain No.-2559481] each time a new mail/person from Apollo responds that they are looking into the complain and resolve within 24 Hrs. But it has been almost 7 days (168 Hrs.) but no resolution nor refund.
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Me and my wife went to Apollo Pharmacy ( Railway New Colony ) to purchase medicine for my 10 months baby and for my wife.
But unfortunately, we forgot the medicine name and tried to explain the medicine type to the Pharmacy staff. But she replied rashly as - " As a mother how can you forget your children's medicine name." I didn't expect this type of response.
Your guys are not giving any free medicine right and we purchased...

Dear Sir/Madam,

I am writing to express my disappointment and frustration with the service I received at Apolo Medical Shop on [Date]. I had visited your establishment to purchase essential medication for my grandfather, specifically, the 'Tazlock Tablets' which he requires for his blood pressure.

Upon arriving at your store, I noticed that there were two people in line ahead of me. I patiently waited for my...

Hlo
My name is Ashu and I am a employee of Apollo pharmacy
I want to file a complaint for maintaining my self respect and respect.
Today date 08/10/2023 company organize a camp on Apollo pharmacy Laxmi Nagar Mangal bazaar and I m a supervisor of this pharmacy .
My area executive Mr.Manoj Kumar call for help to other area executive of Apollo pharmacy and he came and me and other staff eating something and he says...

Hello,

I'm Jyotsna Samadhan Said I was working in Apollo pharmacy Mahatma nagar NASHIK from May 2019 to October 2021. I have resigned on October 2021. My settlement everything has been done but they are not issuing me my bonus cheque even I'm taking follow up from last 2 years. HR and other team member just avoiding and not taking Immediate action. I want my money as soon as possible. Otherwise I'll take legal action against you.
Employee ID - APL16321

Thank you.

I went to buy an mega health ointment for my wounds she gave me a used ointment. I went to replace it but she is blaming that I used it and asked me to open my wounds and show which ointment you applied. Such a worst pharmacist works here. There is one more incident also my mother went to buy BP tablets the person works there gave her high power BP tablets and she doesn’t know how to read once she returned to home my sister found these...

I'm from Karnataka. I went Apollo pharmacy near me in Karwar district. Here all the staffs are responding very humble and very kind. But whenever I went to Apollo pharmacy to buy some medicines by using my cashback amount they are asking for OTP . In other days and at that time also I'm getting all the messages from Apollo pharmacy except OTP. I enquired the staffs but they replied there is a network issue. But I'm facing this problem every time.
So my request is to find another way to get cashback amount to purchase medicines with that amount. I mean to say kindly find the one more way other then sending OTP.

Ordered online medicine on 02/09/23 under order no #[protected] and the committed delivery was before 11:00 pm of 02/09/23. Now they changed the delivery to 04/09/23 and the window for cancelling order is not in place. Payment is made in advance and refund policy is not transparent.

They have mentioned in the free umbrella in bill and didn't mentioned there was no stock and i was moved...while I check the bill and went back to ask they said there was no stock o[censored]mbrella.

While I raise why you didn't said before not clear answer with them....

As I reach the pharmacy there is one poster valued buy medicine above 1000 will get free umbrella but they didn't gave and respond not clearly....

My name is Arun Kumar Billa, I have been ordering medicines from Apollo 24/7 as I'm circle member. Every time I place an order there will be an issue with delivered medicines. On August 6th I placed an order which has Prilox Cream of 30gms cost Rs.642.95 but Apollo delivered 5gms cream to me which is not even Rs.100. I have raised many many tickets ... many many queries and emails to customer support but every time I receive same old replies...