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Apollo Pharmacy Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 2018
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Apollo Pharmacy reviews & complaints page 2

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G
goturu ani kumar
Feb 20, 2024
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Not giving bill with signature and proper cotton container respect to product

Address: Address Opp Model House, Plot No. 6-3-666,Gokul Tower, Punjagutta Contact +91 086050 00101 Open Time Open Now Every Day - 7:00 AM - 11:00 PM Payme

Not giving bill with signature and proper cotton container respect to product and 08:40 PM IST (UTC+5:30)
New Delhi, DelhiPin code of Panjagutta is 500082. Panjagutta Indian post office is located in Panjagutta, Nampally, Hyderabad City, Hyderabad. Hyderabad is one of the famous district in ANDHRA PRADESH state. We have marked the location of Panjagutta on Google map., India • Tuesday, February 20, 2024...
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S
Sammy71@
Feb 16, 2024
Feb 16, 2024
This thread was updated on Feb 16, 2024
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Delivery Partner

Address: Branch :CANNAUGHT PLACE Address :SHOP NO. : G-8, MARINA ARCADE, CON Tel No.:8826992200 DL. No.:NDE-138603,04,05,06 GSTIN:07AAPCA5954P1ZT IGSTIN: CGSTI

Dear Appolo Pharmacy,

I have booked a Shipment order No[protected] for few products Apollo Pharmacy but it was not delivered to me rather it was delivered in Delhi

My amount is paid online

My Address is in Kolkata -

12/ C Bhagirathi Lane Serampore Hooghly
West Bengal 712202

It was delivered by Shadow Fax Agent
[protected]

Riya Garolia...
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Parkash89
Feb 5, 2024
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Voucher payment mode not available

I have purchased 2500 Rs online voucher of Apollo Pharmacy from gyftr. However, apollo has disabled this option from payment page. Upon enquiry, it was informed that if there is any discount on MRP of item in cart, voucher payment option will not be available. This is truly unfair trade practices. Most of the items on this platform are discounted to MRP. In this way they are causing financial loss to voucher purchaser....
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It's a pathetic service by Apollo lo pharmacy, it was not expecting from Apollo pharmacy.. i had ordered medicine on 1st feb 24, the apollo proudly say that get medicines in hours.. they had promised to deliver my parcel on 3rd of feb.. even 4 feb is over. i didn't received any call.. it is far better to book medicine from 1mg i was using 1mg before it's great... from future i will not use Apollo pharmacy & will suggest...
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I purchased Apollo pharmacy voucher from PAYTM for 2500/- (2 weeks back and been calling the customer care since) as usual for purchase of medicines from Apollopharmacy.in I have been doing this for every monthly purchase until they have deactivated the voucher payment method. I feel cheated because if they are to deactivate, they should be informing PAYTM or other third-party apps not to sell them first, other than getting the end consumer...
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T
terimaki
from Delhi, Delhi
Jan 5, 2024
Mar 25, 2024
This thread was updated on Mar 25, 2024
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Non accepting Coupon Code for redemption

Address: Royal Residency, IMFC, Garacharama. Port Blair 755105

I am a regular customer from your Pharmacy online and physically throughout India.
Thousands of rupees medicines r purchased by me monthly . But surprisingly they r not accepting Redeemed Coupon for discount from SBI CREDIT CARD.
Why ?

Shop name M G Road, Junglighat Port Blair 744105. Andaman & Nicobar

Islands. Phone number [protected]. Please see my coupon which they refused to accept.
br...
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V
vikas6146
from New Delhi, Delhi
Nov 15, 2023
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Medicine was never delivered yet, order placed on 10th NOV

Address: New Delhi

I placed as order with Appllo pharmacy app order no[protected]. On app it is showing me delivered but haven`t received it yet, left a message but no one called me yet.

Amount paid in full. Rs 2427.57

My details Shyam Narain prasad

Phone no [protected]...
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M
mohammad jamshed
from Milak, Uttar Pradesh
Nov 11, 2023
Nov 18, 2023
This thread was updated on Nov 18, 2023
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Not given medicines

Address: Malviya Nagar, Delhi

I asked for Tablet Ultracet at apollo Pharmacy. The staff/worker there asked for prescription. I told him politely that I don't have a prescription. I am a doctor and need it for my family member. I has asked for my ID. I showed both my ID as well as DMC registration but still medicine not given to me....
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Pandi.Vamsi Krishna
Nov 3, 2023
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GST

I have a GST tax of 16rs nealy for the purchase of 4rs...
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Subirsens
from Lucknow, Uttar Pradesh
Nov 2, 2023
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Non Delivery of Ordered Items and Pathetic Customer support

Against our Prepaid Online order No[protected] Dt. 26th Oct, Apollo did not deliver the items till date i.e. 2nd Nov'23 despite being priority circle membership.

On complaining several times on their Helpdesk, (Complain No.-2559481] each time a new mail/person from Apollo responds that they are looking into the complain and resolve within 24 Hrs. But it has been almost 7 days (168 Hrs.) but no resolution nor refund.
br...
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Sai Krishna Mantha
from Visakhapatnam, Andhra Pradesh
Nov 2, 2023
Nov 3, 2023
This thread was updated on Nov 3, 2023
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Unethical Behaviour with my wife

Address: Railway New Colony, Visakhapatnam

Me and my wife went to Apollo Pharmacy ( Railway New Colony ) to purchase medicine for my 10 months baby and for my wife.
But unfortunately, we forgot the medicine name and tried to explain the medicine type to the Pharmacy staff. But she replied rashly as - " As a mother how can you forget your children's medicine name." I didn't expect this type of response.
Your guys are not giving any free medicine right and we purchased...
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sushma panduri
Oct 12, 2023
Oct 16, 2023
This thread was updated on Oct 16, 2023
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Unsatisfactory Customer Service and Delayed Medication Dispensing

Address: gopalapatnam
Website: www.apollopharmacy.in

Dear Sir/Madam,

I am writing to express my disappointment and frustration with the service I received at Apolo Medical Shop on [Date]. I had visited your establishment to purchase essential medication for my grandfather, specifically, the 'Tazlock Tablets' which he requires for his blood pressure.

Upon arriving at your store, I noticed that there were two people in line ahead of me. I patiently waited for my...
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Ashu rohila
Oct 9, 2023
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Complaint about Employee self respect and respect

Address: Apollo pharmacy Laxmi Nagar Mangal bazaar

Hlo
My name is Ashu and I am a employee of Apollo pharmacy
I want to file a complaint for maintaining my self respect and respect.
Today date 08/10/2023 company organize a camp on Apollo pharmacy Laxmi Nagar Mangal bazaar and I m a supervisor of this pharmacy .
My area executive Mr.Manoj Kumar call for help to other area executive of Apollo pharmacy and he came and me and other staff eating something and he says...
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Poornima batchu
from Vijayawada, Andhra Pradesh
Sep 11, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
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Different tablets giving with high dosage

Address: Apollo pharmacy, opposite y v Rao hospital, labbipet, Vijayawada

I went to buy an mega health ointment for my wounds she gave me a used ointment. I went to replace it but she is blaming that I used it and asked me to open my wounds and show which ointment you applied. Such a worst pharmacist works here. There is one more incident also my mother went to buy BP tablets the person works there gave her high power BP tablets and she doesn’t know how to read once she returned to home my sister found these...
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Raja Rahamathullah
Aug 25, 2023
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About medicine buy more than 1000 they put the poster free umbrella

They have mentioned in the free umbrella in bill and didn't mentioned there was no stock and i was moved...while I check the bill and went back to ask they said there was no stock o[censored]mbrella.

While I raise why you didn't said before not clear answer with them....
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Raja Rahamathullah
Aug 25, 2023
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About medicine buy more than 1000 they put the poster free umbrella but didn't gave

Address: Tambaram

As I reach the pharmacy there is one poster valued buy medicine above 1000 will get free umbrella but they didn't gave and respond not clearly....
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Arun Kumar Billa
from Hyderabad, Telangana
Aug 17, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Wrong products delivery

My name is Arun Kumar Billa, I have been ordering medicines from Apollo 24/7 as I'm circle member. Every time I place an order there will be an issue with delivered medicines. On August 6th I placed an order which has Prilox Cream of 30gms cost Rs.642.95 but Apollo delivered 5gms cream to me which is not even Rs.100. I have raised many many tickets ... many many queries and emails to customer support but every time I receive same old replies...
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rmsr
from Delhi, Delhi
Aug 8, 2023
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No update on my order

I placed an order at 3 pm on Sunday 6 August 2023 for some critical BP and Sugar medicines and I still have not received it after two days. It is my daily BP medicine and I am feeling uneasy because I did not have it today. I am going to a chemist to purchase it but they won't refund my money. These guys are most fraudulent and unreliable. They love to take people's money and even force Circle membership down your throat and there's no way...
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R
Jul 22, 2023
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Promise not adhere

Fake promotions
12th July I ordered medicine through Apollo 24/7. At the time of order I was assured that I will get 300 HC credits in my wallet. The medicine was delivered on 15th July. Regarding this called customer care & sent e-mails even though till date the 300 HC not credited. Apollo 24/7 pharmacy cheating customers....
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Address: Telecomnagar, gachibowli, hyderabad

Visited apollo pharmacy in telecomnagar, gachibowli, hyderabad on 10:32 pm. Asked for cold and throat pain tablets. The person on the same and he had given 3 medicines without explaining or showing I even asked what is for what he rudely told it's for the same u had asked.
I came back and just googled the medicines and found pregmebalamin and it was not at all related to the things called to same pharmacy they didn't picked up and...
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