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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Mar 13, 2026
Complaints 2018
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1207
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Apollo Pharmacy reviews & complaints page 65

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N
Nageswararao B
Apr 30, 2020
Resolved
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Address: MAMATHA HOSPITAL ROAD KHAMMAM

Dear sir/madam, good evening, iam regularly visits the apollo pharmacy store at mamatha hospital road oppo new era school, khammam. At the time of purchasing of medicines the staff are not behaves properly and responded in a reckless manner mainly kiran. Shows much more impatience. Your brand name having very precious. But these fellows are degrading the esteem and firm worth. I, sincerely appeal to you, my intention not taking the action, but plz shift those persons to different stores. Thanking you, bnr, khammam
Aug 8, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 06, 2020
Apollo Pharmacy Customer Care's response
Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.
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    M
    Manjunathan Selvaraj
    Apr 30, 2020
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    Address: Karwar

    Its so painful and shameful to submit that the stores are Karwar does not have or sale Covid-19 mask till date. Even I went to the store in Karwar for mask. They just saying no stock.
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      A
      Armaani
      Apr 27, 2020
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      Resolved

      Address: Opposite,kabir Mandir Manjalpur Gam vadodara Gujarat

      26/04/2020 ko Apollo pharmacy shop se 3 products liye the uska bill 392rs tha jiska mene Google Play se payment kiya per unko payment nayi mila aur mere account se cut hogaya Bad me unko mene case diya aur uno ne bola 24 hours me return aaye ga jo nayi aaya. M.[protected] . Pharmacy address. Manjalpur vadodara near bank of India. Mobile no. [protected]
      May 31, 2020
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      Apr 29, 2020
      Apollo Pharmacy Customer Care's response
      Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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        Y
        yobu yobu
        Apr 24, 2020
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        Address: Hema Yobu. No. 4 rajaji street N V mettur avadi Chennai -71
        Website: [email protected]

        Sir. Yobu from avadi (Advocate) today i purchased some tablets in the above branch i was claiming the bill no response to the pharmacy worker and misbehaving me. Two days before having medicine rupees 1892/- bill no.[protected]Hema ref no. [protected]) not to discount the bill. Today i am purchace rs 1608/- the worker not given the bill i question about them no response and misbehaving the pharmacy worker pls take action immediately and enquired about the matter. I am using my wife card (Hema no. [protected])
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          L
          Lavu S
          Apr 23, 2020
          Resolved
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          Address: Apollo pharmacy jalvayu vihar kukatpally Hyderabad

          Have taken nebulizer 2 months back the machine is not working so i went to exchange the product this branch located at jalvayu vihar a person name with sampath. Spoke rudely with me and also not giving a proper proper information about the product in spite of that he is talking rudely.. Fishing going complaint to anybody i am not bothered for anything. He stated this and i complaint to police.. Anytime police can take action on this
          May 25, 2020
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Apr 24, 2020
          Apollo Pharmacy Customer Care's response
          Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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            R
            Ravishankar G V
            Apr 23, 2020
            Resolved
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            Resolved

            Address: Apollo Pharmacy Kovaipudur branch Coimbatore

            Visited your kovaipudur br. Mask was worn by staff after our visit and she was sneezing, without covering mouth. So we paid 278₹ at 9.56 am &bill no 2020-apr-23 and came home with a sthalon. All shops here give 8 to 15 % discount. When we asked over phone [protected] at 10.57 am, cashier told above ₹200, discount is available. When we asked, why we were not given discount, she talked very rudely and insulted us. We have recorded the call and we plan to file suit in consumer court for deficiency in service and lack of hygiene in medical shop. Also she asked my mobile & name but printed a doctor's name, in bill who is not available at kovaipudur
            Ravisankar g v coimbatore [protected]
            May 27, 2020
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Apr 24, 2020
            Apollo Pharmacy Customer Care's response
            Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
            No response from Apollo pharmacy till date. All customers are eligible for 10% discount . By not giving discount the company swindled 28₹ illegally. How much crores they will make every hour ?
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              R
              Ravi kumar Vigraham
              Apr 23, 2020
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              Address: Flat 402 Dwaraka Trendz, vinayak nagar, Gachibowli Hyderabad 500032

              I am Ravi kumar Vigraham. I have ordered medicines on[protected], vide order no.[protected], by making on line payment of Rs.976.90.
              But as on date,[protected] medicines not delivered. My UHID:APJ.[protected].
              Apr 23, 2020
              Updated by Ravi kumar Vigraham
              Apollo pharmacy medicines ordered vide order no.[protected], dt.[protected] not delivered.
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                Muthukrishnan Gokarnesan
                Apr 21, 2020
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                Resolved

                Address: H BLOCK G2 GST ROAD URAPAKKAM, VANDALUR PARK APARTMENTS OPP TO SRI SANKARA VIDYALAYA
                Website: apollo pharmacy

                Sir
                I have received only few items against total item worth rs.225.80 and they have to refund of rs.121 vide their bill no 15870ds[protected] e shop
                For rs.104.28 worth items only i have received. They assure refund of
                Rs.121 (Difference amount). But till today i have not received the difference
                Amount of rs.121. Kindly arrange to solve my problem as early as possible.

                I have received bill number15870ds[protected] e shop for rs.104.28 against total order of rs.225.80 difference of rs.121 to be refunded
                To my pnb credit card. Kindly do the needful.
                With regards
                Muthukrishnan gokarnesan
                Cell [protected]
                May 23, 2020
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                Apr 22, 2020
                Apollo Pharmacy Customer Care's response
                Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                  W
                  wilson samuel
                  Apr 21, 2020
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                  Resolved

                  Address: Wilson Samuel... H. No. 3..kaliappa avenue..., N. G. G. O. colony. P. O.

                  Please note that we are about 5000 families in and around nggo colony, near thudiyalur, coimbatore but last 15days we are not getting medicines due to unavailability of stock, kindly do the needful urgently. We are suffering.

                  Nggo colony. Medical shop, near thudiyalur, coimbatore
                  Wilson samuel..[protected]

                  No stock at nggo colony branch coimbatore last 15 days
                  May 31, 2020
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 22, 2020
                  Apollo Pharmacy Customer Care's response
                  Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.
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                    vadivelantce
                    from Dharmapuri, Tamil Nadu
                    Apr 21, 2020
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                    Address: Plot No 82, Ground Floor, Indrapriyadharshini Nagar, Perumbakkam, Chennai, Tamil Nadu 600100

                    Sir/madam,

                    I had ordered medicines in apollo pharmacy app online. I had already paid rs. 548.23 in online through order i\'d[protected] in 6 april 2020.11.04.2020 i had received my order in the name of cash on delivery for rs.648. So i paid extra 548.23 in online. Therefore kindly refund my rs.548.23 amount as soon as possible. Also computer generated bill is different from original cash on delivery bill.

                    With regards,

                    P. Vadivelan.
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      S
                      Solai Konda Peru Murugan
                      Apr 19, 2020
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                      Address: Sri Raghavendra Chemicals, 129B, Bharathiyar Road, Jaihindpuram, Madurai -625011

                      Dear sir
                      Regularly I purchased all medicine at Madurai -625011 Glucomet GP 1mg. But the Apollo pharmacy salesman supplied Glucomet 1gram. This shows your service is very serious to the patient health. Immediately need your attention regarding this matter. I complained customer care. They give one mail address. But the mail is invalid iD.
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                        A
                        Ankur Gupta5786
                        from Delhi, Delhi
                        Apr 19, 2020
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                        Resolved

                        Address: Florida ,Sector 82 , Faridabad , Haryana

                        Actually, this pharmacy owner kept its billing counter very far from the door and didn't allow anyone to come inside the store. If someone buy any medicine, it has to inform from the door only. But if you want to pay through credit card, this people ask your card and pin, to swipe it at the counter. But as ler rbi guidelines, you are not supposed to disclose your pin to any one. If i submit my credit card and pin to them, they can easily make a clone of it or click a picture of credit card. By using this details, they can easily misuse and make any payment afterall. We denied to disclose pin to them, then they started misbehaving with us. My father in law (Which is senior citizen) are disrespected by them.
                        I would ask apollo pharmacy to take strong action against them, otherwise i will sue them in a court or also file a complaint against them. As per rbi, no one can ask your credit card pin and if someone does so, then it is a criminal offence. We are allowed to insert pin itself in the machine. If you don't have portable machine then either you shift your counter near to door or deny credit card payment.
                        You are not supposed to disrespect any senior citizen.
                        Thanks
                        May 31, 2020
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 22, 2020
                        Apollo Pharmacy Customer Care's response
                        Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                          P
                          Prateek171288
                          Apr 18, 2020
                          Resolved
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                          Resolved

                          Address: d 1 256 ss 2, lda colony parag road, lucknow
                          Website: Apollo Pharmacy

                          I have ordered baby diapers order no.[protected] on date 28.03.2020 from ask apollo app of apollo pharmacy, but my order is cancelled by apollo pharmacy without any information/message/mail. Now almost 20 days are over i have not received refund in my account of cancelled order, inspite of repeated call and reminders. Every time i call they have only excuses and ask me to wait for 2-3 days.
                          Apr 20, 2020
                          Complaint marked as Resolved 
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 22, 2020
                          Apollo Pharmacy Customer Care's response
                          Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                            Kushal449
                            Apr 17, 2020
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                            Address: Hyderabad

                            I have visited Apollo pharmacy tarnaka branch, where seller dint provide me discount for 100 rupees and instead asked me to make bill 200 to get discount..please take action.
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                              S
                              Syed Dhasthageer Hussain
                              Apr 17, 2020
                              Resolved
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                              Resolved

                              Am syed m. A. B. L from tiruvannamalai...
                              I just told metro 1 strip and neurobain 1 strip...
                              But your representative egambaram in appollo pharmacy near kamaraj statue new pharmacy given me met-neurobain...
                              I didnt check after i came home i check and again i went to pharmacy to change but he is speaking very rude and he didnt change the tablet...
                              Am having tablet and strip...

                              Kindly take a action

                              Very worst pharmacy staff
                              May 28, 2020
                              Complaint marked as Resolved 
                              Apollo Pharmacy customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 22, 2020
                              Apollo Pharmacy Customer Care's response
                              Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                                N
                                Navensel
                                Apr 14, 2020
                                Resolved
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                                Resolved

                                Address: 23/11,DIWANBAZAAR STREET, Kalavai road, Arcot.

                                I am very frustrated to write this. My mother is getting treatment in cmc at vellore as she is having auto immune disease (Sle). As prescribed by doctors in cmc, my mother is taking hcqs 200 mg tablets on daily basis. We usually get this tablet (Hcqs) in apollo pharmacy in out home town arcot. As we all know that hcqs is currently considering as a medicine against corona, this tablet is not out of stock here. We had requested apollo pharmacy at arcot last week to buy this tablet. They are very harsh to the us and no respect while replying. They bare saying that none of the apollo pharmacy have this tablet at the moment. I need my mom to stay healthy. We know that hcqs is very sensitive medicine. Doctors told she should not stop this medicine.

                                At this moment i need my mom to stay longer. I dont want to complaint about pharmacists in arcot apollo. All i need is this tablet hcqs.

                                Please do the needful. Please save the life of my mom.
                                May 20, 2020
                                Complaint marked as Resolved 
                                Apollo Pharmacy customer support has been notified about the posted complaint.
                                Apr 14, 2020
                                Updated by Navensel
                                Address of Apollo pharmacy -

                                Apollo Pharmacy near Shandi Bazaar Street, Anna Salai, Arcot
                                Verified Support
                                Apr 17, 2020
                                Apollo Pharmacy Customer Care's response
                                Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                                  M
                                  Muthukrishnan Gokarnesan
                                  Apr 14, 2020
                                  Resolved
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                                  Resolved

                                  Address: Urappakkam

                                  Sugar free gold 100 pellets price ₹61.80 qty: 1 subtotal ₹61.80
                                  Neurobion forte tablet price ₹10.50 qty: 3 subtotal ₹31.50
                                  Horlicks biscuits 100g price ₹9.50 qty: 1 subtotal ₹9.50
                                  Britannia nutrichoice 75g price ₹19.00 qty: 1 subtotal ₹19.00
                                  Britannia 50-50 maska chaska biscuits price ₹9.50 qty: 2 subtotal ₹19.00
                                  Britania goodday pista badam 100g price ₹19.00 qty: 1 subtotal ₹19.00
                                  Britannia milk bikis 75g price ₹9.50 qty: 1 subtotal ₹9.50
                                  Apollo pharmacy eclairs chocolates 1's price ₹0.90 qty: 10 subtotal ₹9.00
                                  Horlicks biscuits 150g price ₹19.00 qty: 1 subtotal ₹19.00
                                  Diasafe biscuits price ₹28.50 qty: 1 subtotal ₹28.50

                                  Not received till toady seeking refund amount immediatly
                                  May 23, 2020
                                  Complaint marked as Resolved 
                                  Apollo Pharmacy customer support has been notified about the posted complaint.
                                  Apr 14, 2020
                                  Updated by Muthukrishnan Gokarnesan
                                  not received order item seeking refund
                                  Verified Support
                                  Apr 17, 2020
                                  Apollo Pharmacy Customer Care's response
                                  Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                                    N
                                    Nemalidinne Rajasekhara Reddy
                                    Apr 12, 2020
                                    Resolved
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                                    Resolved

                                    I purchased medicines on april 12, 2020 at apollo pharmacy, sector 3, niladrivihar, plot no 646.

                                    I asked for the bill.. One person told me to collect later, then i demanded at that point of time only..

                                    Then another persong gave me the bill and that is duplicate invoice which different from previous bill formate..

                                    Is that bill is valid to claim in office? They are giving duplicate bills.
                                    May 18, 2020
                                    Complaint marked as Resolved 
                                    Apollo Pharmacy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 16, 2020
                                    Apollo Pharmacy Customer Care's response
                                    Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                                      S
                                      from Noida, Uttar Pradesh
                                      Apr 8, 2020
                                      Resolved
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                                      Resolved

                                      Address: Espacia Sector 100

                                      Today apollo pharmacy staff, came from sector 100 by the name of pradeep kumar singh to deliver the medicines at my residence and as requested earlier on the phone he didn't carry the machine with him.
                                      When i asked for the credit card machine, he told me that he forgot to carry one and that he wouldn't give me the medicines.
                                      Already the medicines were delivered late on top of it he spoke rudely. When i said that he can collect the money later as i am a resident and been ordering the medicines for last two years, he started hurling abuses.
                                      When i called the pharmacy, their attitude was extremely casual as if they were doing me a favour.
                                      Its a shame that a brand such as yours is least affected by basic human values and behavior. I definitely plan to take this up with local authorities.
                                      May 13, 2020
                                      Complaint marked as Resolved 
                                      Apollo Pharmacy customer support has been notified about the posted complaint.
                                      Apr 08, 2020
                                      Updated by [email protected]
                                      Please note this is sector 100 Noida, Lotus Boulevard - Apollo Pharmacy
                                      Apr 08, 2020
                                      Updated by [email protected]
                                      I need to talk to someone senior before I lodged a formal Police complaint or any other legal action.
                                      Apr 08, 2020
                                      Updated by [email protected]
                                      I can be reached at [protected].
                                      Verified Support
                                      Apr 09, 2020
                                      Apollo Pharmacy Customer Care's response
                                      Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                                        Prakash@6666
                                        Apr 8, 2020
                                        Resolved
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                                        Resolved

                                        Address: Door No 6/94/1, Gandhi Centre, Main Bazar, Chagalamarri, kurnool,Andhra Pradesh 518553 079950 86384

                                        I had so pleasure for taking medicines from apolo as it is a reputed in reputed pharmacy...
                                        I have been ordering medicines for my father for the last 2years

                                        Yesterday i noticed that instead of giving 4 stips, they have given 3 only, but made bill for the whole medicine..

                                        Actually i have to pay 280 rupees only but have paid 422.10 rupees.

                                        This is thing happening second time.

                                        As i have more trust on your pharmacy, i didn't verify for the last 2 years, but now i noticed your medical agent's fraud.

                                        So i am lodging complaint on your respective pharmacy so i request you to take action and be cautious about fraudster..

                                        Yours sincerely
                                        Name : kottamasi prakash
                                        S/o k sekhar, maddur village,
                                        Chagalamarri mandal,
                                        Kurnool-518553
                                        Register in apolo pharmacy no:[protected]

                                        Apolo pharmacy details
                                        Door no 6/94/1, gandhi centre, main bazar, chagalamarri, kurnool, andhra pradesh 518553
                                        [protected]
                                        May 14, 2020
                                        Complaint marked as Resolved 
                                        Apollo Pharmacy customer support has been notified about the posted complaint.
                                        Apr 08, 2020
                                        Updated by Prakash@6666
                                               Cheating customer with fake Bills
                                        I had  so pleasure for taking medicines from Apolo as it is a reputed in Reputed Pharmacy...

                                                  I have been ordering medicines for my father for the last 2years

                                         

                                                         Yesterday I noticed that instead of  giving 4 stips, they have given 3 only, but made Bill for the whole medicine..

                                         

                                            Actually I Have to pay 280 rupees only but have paid 422.10 rupees.

                                             

                                             This is thing happening second time.

                                                              

                                                           As I have more trust on your pharmacy, I didn't verify for the last 2 years, but now I noticed  your medical agent's fraud.

                                                         

                                                    so I am lodging complaint on your respective pharmacy so I request you to take action and be cautious about fraudster..

                                                  

                                           Yours sincerely

                                        Name : KOTTAMASI PRAKASH

                                        S/O K SEKHAR, Maddur village,

                                        Chagalamarri Mandal,

                                        Kurnool-518553

                                        Register in Apolo pharmacy no:[protected]

                                        Apolo Pharmacy details

                                        Door No 6/94/1, Gandhi Centre, Main Bazar, Chagalamarri, kurnool, Andhra Pradesh 518553
                                        [protected]
                                        Verified Support
                                        Apr 09, 2020
                                        Apollo Pharmacy Customer Care's response
                                        Sincerely apologize for the inconvenience caused. Please share the same via DM with your contact details, So that we can evaluate your issue sorted faster.
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