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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
Complaints 2017
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Apollo Pharmacy reviews & complaints page 64

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S
sathish sriju
Mar 20, 2019
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Address: Apollo pharmacy kumananchavadi near iob bank, Chennai, Tamil Nadu, 600056

Really he is behaving very rude with customers, it's very bad. I don't want to purchase any medicines in apollo henceforth. I will also spread with my friends on this. Request to take immediate actions and educate him how to behave with customer. If possible please give training to improve your business

Apollo pharmacy kumananchavadi mangadu road near iob bank
Apr 21, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0319-41 in your mail to enable us to address your concern on priority.
As I was waiting on consult a pharmacist to consult a medicine he is not properly responding to me and others
Apollo Pharmacy Customer Care's response, Mar 22, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0319-45 in your mail to enable us to address your concern on priority.
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    R
    Ros Bhandari
    Mar 20, 2019
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    misbehaviour by the staff and not return the medicine what I bought.

    Address: Venketesan street near karur vysya bank tambaram ,chennai, Chennai, Tamil Nadu, 600045

    Venketesan street near karur vysya bank apolo pharmacy located in tambaram chennai.I purchase medicine, 2 month back i asked before it will return if possible because i am not sure about of medicine .There staff they said don't worry we will return the medicine but we won't give u money back, I agree for that after 40 days i went to return the stuff her name is annita she said, she is arguing with us also she said it won't return because...
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    Viswadha
    Mar 20, 2019
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    complaint regarding my product delivery and no proper response

    This is viswadha. I have ordered a product from apollopharmacy.in on 14th march 2019 and i haven't received any information regarding an estimated or accurate delivery date. I have been contacting them and they ask me to send a mail but the mail id they provided me of the concerned department doesn't seem to respond. It's been 6days already and my product is still under processing. There isn't a proper response at all....
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    Shantanu Tanwar
    from Jaitaran, Rajasthan
    Mar 17, 2019
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    Address: Jaipur, Rajasthan

    Hi, i am stop using apollo pharmacy as the medical retail outlet, the staff at apollo pharmacy (Near reliance fresh, vidhyadhar nagar, jaipur) name of the staff - ram niwas is very rude in behaviour with the customer. My apollo id is [protected]. The sales person is behaving un professional manner. Less staff was available at the store and no proper maintain of line.
    Apr 24, 2019
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2019
    Apollo Pharmacy Customer Care's response
    We have made a note of the details. Our official will get in touch with you.
    Dear Team, I have ordered baby food item on 23rd Feb'19 but still now I have not received product after multiple times of follow up in mail. Order No#[protected]. Payment has been done already.
    Apollo Pharmacy Customer Care's response, Mar 22, 2019
    Verified Support
    We have made a note of the details. Our official will get in touch with you.
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      R
      Ravisangars
      from Bengaluru, Karnataka
      Mar 16, 2019
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      Address: Urapakkam, near railway station, Chennai, Kanchipuram, Tamil Nadu

      Sir, i have purchased novamix 50 at apollo pharmacy, urapakkam, chennai on 14.03.2019. When i inject the same, insulin comming out from the refile. When i informed now, the rep of the pharmacy did not agree (Mr. Arul) and informed the leakage is due to pen fault. Also informed to bring the same to pharmacy. I will bring it on. Monday, since. The will be available only on monday.. I f any thing goes wrong i will go for consumer court. This is for your information...

      S. Ravi sangar
      [protected]
      Apr 20, 2019
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2019
      Apollo Pharmacy Customer Care's response
      We have made a note of the details. Our official will get in touch with you.
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        R
        ramstar
        from Chennai, Tamil Nadu
        Mar 16, 2019
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        apollo pharmacy, opp. k s academy, arya gowda road, west mambalam

        Address: 600033

        I am a regular customer of this pharmacy and when i require a particular qty. Of medicines, the shop keeper is not ready to deliver and their demand is a complete strip only they can supply and they cannot give it 20 or 30 nos. Of tablets which i want. I have done a bypass surgery and every month used to purchase for rs. 3, 000/- to 4, 500/- medicines.

        When i checked with him why you cannot delivered the required qty what...
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        I
        iGauravGulati
        Mar 15, 2019
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        order not delivered - it's been 15 days

        Address: Ambala, Haryana, 133001

        I was in the impression that apollo pharmacy is one of india's finest pharmacy i was absolutely wrong.

        It's been over 2 weeks you have not delivered 3 medicines out of total 4... Nor you are refunding my inr 1500. I am failing to understand what's actually happening is this such a big issue that it has taken 15 days.

        Order no:[protected] #apollopharmacy

        You are wasting my time, it's really shameful...
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        R
        ruchika.m
        Mar 13, 2019
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        I have ordered pampers premium pants 68s n himalaya baby wipes from your website.. I paid total rs.839 for diapers and the bill i got is of rs 699
        And i have ordered 68s but i got 54s.
        Your costumer service inform me about the unavailability of himalaya wipes but still didn't got the return amount..
        This is the first time i've ordered from your website and i'm totally disappointed..
        Apr 17, 2019
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2019
        Apollo Pharmacy Customer Care's response
        Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0319-16 in your mail to enable us to address your concern on priority.
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          D
          D Subbu Reddy
          Mar 13, 2019
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          Address: stage, Vinayaka Layout, Vijayanagar. Landmark:More Super Market Bangalore 560040 Karnataka, 560040

          I went to apollo pharmacy behavior of staff was reckless and rude, and after payment they are not giving change to most of the customers, if we ask change they will tell no change and after asking they will give waste chocolate by force
          Please take action against pharmacy staff,
          I am uploading photo of the staff,
          Please find the attachment.
          I hope apollo continue to support customer service.
          Thank you.
          Apr 15, 2019
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Mar 13, 2019
          Updated by D Subbu Reddy
          I went to Apollo pharmacy behavior of staff was reckless and rude, and after payment they are not giving change to most of the customers, if we ask change they will tell no change and after asking they will give waste chocolate by force
          Please take action against pharmacy staff,
          I am uploading photo of the staff,
          Please find the attachment.
          I hope Apollo continue to support customer service.
          Thank you.

          Verified Support
          Mar 14, 2019
          Apollo Pharmacy Customer Care's response
          Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0319-17 in your mail to enable us to address your concern on priority.
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            A
            Ankit Bardia 02
            Mar 11, 2019
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            received fake/poor quality product from apollo pharmacy

            Address: A-2/11, hojiwala industrial estate, damdi road no.10, Sachin, surat, Surat, Gujarat, 394230

            I'm ankit bardia & for my hair treatment i regularly purchase minoxi mx-5% but this time i get fake/very poor quality... When i open the box the bottle was almost empty. Bottle is scratched, the barcode on bottle is scracthed.. What is that..
            I have clocked two pictures of that...
            I m really disappointed with quality of product.
            U can check that i regularly purchase this item through my mobile number [protected].
            Please...
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            L
            lalitha bhogaraju
            from Hyderabad, Telangana
            Mar 10, 2019
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            oil / money

            Address: Madhuranagar, Ramanthapur, uppal, Hyderabad, Telangana, 500013

            I stay in gokhale nagar ramanthapur i used to buy so many medicines from apollo long back but now we are not purchasing b'coz they will not respond to customer properly they will not give money everytime they say one word answer they have no change with them or else we have given already very worst canidates in that pharma no common sense how to talk with customer way of the behiavour very rediculus while answering to the customers and childrens...
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            V
            Veera Velu
            from Chennai, Tamil Nadu
            Mar 9, 2019
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            Address: Apollo Pharmacy, Venkatesan St, West Tambaram, Tambaram, Chennai,, 600045

            . I have ordered diabetic medicine for my dad on march 6th 2019. They promised to deliver it with in one day. We didnt receive any update for 2 days. So again we called them on march 8th and they respond that they dont have enough stock to delivery the mentioned medicine. They are ready to deliver substitute of medicine. How could they tell like. How can they delivery the medicine which is not prescribed by the doctor. On march 9th again i have got a same response from them. They are so rude. They dont even know how to respond to customer. This is my order id: 1705042. I really didnt expect from the apollo pharmacy. If they cant provide the medicine on time, they should have informed us earlier. They are simply extending the time.
            Apollo pharmacy, venkatesan st, west tambaram, tambaram, chennai, tamil nadu 600045
            Apr 13, 2019
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Mar 13, 2019
            Apollo Pharmacy Customer Care's response
            We have made a note of the details. Our official will get in touch with you.
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              P
              ppp012
              from Ahmedabad, Gujarat
              Mar 13, 2019
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              I placed order 865324 dated 24.02.19. Till pending. I can't get satisfy answer from you after many times to call your customer care or ahmedabad branch but they can not provide satisfy answer . 15 days alrady passed form the putting order in your site but no one is ready to answer to customer why order not shipped or deliver. If you are not able to timely deliver the order, request u to close the site. Dont make customer ful. you do not have stock, so why are you taking online order from customer. First Check your available stock u have and that much order u have to take. you are collecting money from customer and not deliver the order
              Mar 23, 2019
              Complaint marked as Resolved 
              I got only call from appoloy pharmancy. but till date my order not updated or not orded item despatch. the complaint is opened not resolved.
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2019
              Apollo Pharmacy Customer Care's response
              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0319-18 in your mail to enable us to address your concern on priority.
              Mar 23, 2019
              Updated by ppp012
              We get call from appolo pharmacy delhi. He told me to despatch the order items. But till not updated my order status in his site. So, how can he told is complain resolved. complaint is opened.
              Dear Team,

              This is to inform you that today i place order of Rs1903 but hi charge me Rs.1924.
              When i ask why you charge extra then he told me that no one check like you.
              Please do the needful
              Pharmacy address :- Vardhaman Mall, Dwarka sector - 7, Ramphal chok, New Delhi

              Thanks
              Kuldeep Verma
              [protected]
              Keddy@88's reply, Mar 5, 2019
              Over Charge
              Apollo Pharmacy Customer Care's response, Mar 18, 2019
              Verified Support
              Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                T
                Tathagat Rout
                from Bhubaneshwar, Odisha
                Mar 7, 2019
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                Address: Bhubaneswar, Khordha, Odisha, 751002

                Sir,
                While i was at the apolo pharmacy shop the sales boy of the store misbehaved me like anything for no reason. The location is plot no 343, lewis road, garage chhaka, samantarapur, old town, bhubaneswar, odisha. I was at your store between 05.00 pm to 05.30 pm on 07.03.2019. Kindly take actions against such employees and save the pharmacy from loosing customers and goodwill.
                Apr 9, 2019
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                Mar 09, 2019
                Apollo Pharmacy Customer Care's response
                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0319-02 in your mail to enable us to address your concern on priority.
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                  M
                  Maharince
                  from Anand, Gujarat
                  Mar 6, 2019
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                  Address: Elicon garden, Vidyanagar, Anand, Gujarat

                  Dear sir,
                  I have done a transection at apollo pharmacy located at elikon bag, vidyanagar, anand of 152₹ on 1st feb. Although transaction was successful, merchant did not provide products to me
                  I have raised query so many times but they do not take serious interest in my complaint and still i could not get neither my money back nor that products
                  I hope you will help me to solve this query...
                  Kindly contact me on [protected] or prince. [protected]@gmail.com
                  Apr 9, 2019
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 07, 2019
                  Apollo Pharmacy Customer Care's response
                  We have made a note of the details. Our official will get in touch with you.
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                    S
                    srinath ikkurthi
                    Mar 5, 2019
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                    Address: Guntur, Andhra Pradesh

                    Dear sir/madam,
                    I want to opollo medical store medical store which was located in arundalpet 4/1 guntur (Ap). I asked for headache tablet, he charged single tablet 5 rupees. I asked for the bill, he said he will not issue the bill and spoken wolgarly. I return the tablet and went off. What i want say this will spoil the store repetition and take necessary action as quick as possible.
                    Thank you,
                    Apr 6, 2019
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 06, 2019
                    Apollo Pharmacy Customer Care's response
                    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0219-87 in your mail to enable us to address your concern on priority.
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                      S
                      s_aleem22
                      from Rayachoti, Andhra Pradesh
                      Mar 3, 2019
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                      I am from kadapa, apollo pharmacy apsara circle not accepted phonepe purchase, saying that your company is not allowing discounts after 10.00 pm, i am your registered customer, regularly purchasing humlog, basalog medicines having apollo health policy, one membership so sir you please check again and allow discounts after 10.00 pm my no. Is [protected]
                      Apr 7, 2019
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 06, 2019
                      Apollo Pharmacy Customer Care's response
                      We have made a note of the details. Our official will get in touch with you.
                      My mother is suffering with pain .. & i went to YOUR pharmacy .. I said about my problem.. & YOUR staff is laughing... its not correct.. & i wanna call form you
                      Apollo Pharmacy Customer Care's response, Mar 6, 2019
                      Verified Support
                      Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0219-86 in your mail to enable us to address your concern on priority.
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                        D
                        Devendra Goras Prajapti
                        Mar 2, 2019
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                        Address: Sec .9 R K Puram New Delhi.110045, New Delhi, Delhi, 110022

                        मैं 6 फरवरी को अपोलो फार्मेसी सेक्टर 9 आर के पुरम नई दिल्ली पर गया. और मैंने मिस्टर अमित कुमार से उनका तेल एक डिस्प्रिन का पत्ता लिया. तो मिस्टर अमित कुमार ने बोला सर पेमेंट कैसे करेंगे. तो मैंने उनको बोला मेरे पास फोन पर है इसके माध्यम से पेमेंट करूंगा. एक लिंक भेजा अपने कंप्यूटर द्वारा. मैंने वह लिंक प्राप्त किया और उससे 176 ₹50 की अदायगी की. तभी मिस्टर अमित कुमार बोलते हैं सर पेमेंट नहीं करनी थी आपको आपकी पेमेंट फस गई है आप को सामान नहीं मिलेगा. और उन्होंने मेरे को एक प्लेन पर्ची पर स्टांप लगा दिया फूलों की और उस पर लिख दिए 176 पॉइंट 50 पैसे. आपको दो-तीन दिन में पेमेंट आ जाएगी. इसके बाद मैं रोज चक्कर काटने लग गया और मुझसे मिस बीएफ किया गया मिस्टर कृष्ण जी कुमार द्वारा और अमित कुमार जी के द्वारा. फार्मेसी के स्टोर की बदनामी हो रही है. कृपया करके मुझे मेरा पैसा वापस दिलवाए और अमित कुमार और कृष्ण जी के खिलाफ सख्त से सख्त एक्शन लिया जाए. धन्यवाद
                        Apr 7, 2019
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 06, 2019
                        Apollo Pharmacy Customer Care's response
                        We have made a note of the details. Our official will get in touch with you.
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                          Riteshpatil@1988
                          from Pune, Maharashtra
                          Mar 1, 2019
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                          Resolved

                          Address: 35 Krishna Park, near kapodra chowkadi, gidc ,Ankleshwar, Bharuch, Gujarat, 393002

                          Yesterday we tack medicine. Used 1 out of 10. Because of the medicine i get fever, so went to return that medicine but they denied to tack that medicine back because i used one of them.

                          His gave my mother different company tablet without our knowledge, we gave that tablet to patient and his faint on a floor.

                          Please gave us proper resolution and i am waiting for you call...
                          I need action against zober khan and nikesh whos gave that tablet to my mom.
                          Apr 6, 2019
                          Complaint marked as Resolved 
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 02, 2019
                          Apollo Pharmacy Customer Care's response
                          Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0219-76 in your mail to enable us to address your concern on priority.
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                            B
                            bmvijay
                            Mar 1, 2019
                            Feb 18, 2025
                            This thread was updated on Feb 18, 2025
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                            Resolved

                            online order not delivered it's been 40 days

                            I had placed an order on the apollo pharmacy online portal on 20th january 2019 which has not been delivered till date (01 mar 2019).

                            I have been sending follow up mails since 1 month which has been unsatisfactory. They gave tracking no[protected] for ecom express and when contacted courier they said they returned item to apollo and apollo not responding to any of the emails i have sent after that. Its been month
                            br...
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