Apollo Pharmacy Complaints & Reviews

Yesterday i visited a apollo pharmacy and i said i want blood purifier and they gave me Ayurvedic liquid bottle and that time i didn’t see what is that, i take three times of that medicine and today morning i saw they give me women medicine when women having a period and my stomach is paining. i want to complain against that men and they said apollo didn’t give any complain register or feedback register

Sir,
My order no.[protected] was placed on 27th november, 2019. The order was confirmed and i even paid for the product *apollo pharmacy super fresh gel toothpaste actifresh peppermint 80g* total 6 for the above product through the online servicing portal. The amount was deducted from my debit card as well. And now it has been more than a week i am constantly calling the customer care for the delivery details but are unable to process my request. I am greatly disappointed with the services and without further ado i would like my money to be refunded as soon as possible. Please do the needful at the earliest.
*the transaction number has been enclosed for your reference*

Thanks & regards
Md. Tanwir ahmad piyada

My name is r santhoshkumar, iam your customer from 4years, i have a organization sim number is [protected], recently i resigned that company sim handovered to that company, in that number 262rs are there, so please add that money to my new appollo card number: [protected], linked with number:[protected], so please add previous money to [protected] to continue my shopping in appollo pharmacy thank you.

My name is v niranjan kumar, ihave placed on order on apollo pharmacy with order i'd[protected] on 19 november 2019, it's been 12 days since that day there is no update regarding tracking information for the above mentioned order, that order contains protien supplements for my parents, i request you please resolve this soon, my mobile no [protected],

I was purchased a medicine, the name of DEPLATT 75 mg but I need DEPLATT A 75 mg . That's why, When I was going to shop for exchange my medicine with proper INVOICE they totally refused my proposal. They told me that we are not given to you any medicine or refund a money.

Apollo pharmacy staff behaviour is soo bad.

Please look into this matter.

I had ordered my husband's medicine which they had send wrong medicine so they said we will give tomorrow usually it has happened many times that they have promised to send the medicine but forgot to send the morning and evening staff does not convey the message to each other after the shift change and keep asking when did you order please repeat the order this time the they had made one bill of card and one of cash i asked the rider to give me the change of 2000 he did not had so my husband asked him to bring the change as we did not had the change he brought the change and as some medicine were pending which they had said will send on monday which they didn't send i waited for the medicine then called them on thursday so they said we will not give medicine to to as you misbehaved with our rider you asked him to bring the change. This attitude is very unprofessional and no shopkeeper can refuse any customer to provide the services. My husband is a cancer patient and this behaviour is not exceptable.
Thanks

I abhimany gupta, working here in apollo pharmacy since 16 july 2018, and i got the increment letter and also mention that your service is confirmed... But still in their ax software it's not updated that i am comfirm employee... Itz just showing probationer instead of confirm... I did not got my esic (Employees state insurance corporation) number too... Then how they r deducting my esic money since 1 and half year... Plz support

Dear, sir/madam
My name is Indrajeet And I have ordered my some medicines since date 17 november 2019 after then passing 4 days I did not received my packet by any method.
I am awaiting, after pay amount by Phone pay.
My order No. is[protected].
Please help me and suggested.

Thanks & Regards
Indrajeet
Mob.[protected]

Dnt ever buy anything from this app, as i cancel my order later they doesnt cancelled still processing order afterwards i called then they cancel order but didnt refund my money after so many chat n mail they are repeating sorry for inconvience caused wait for a while but 1 week gone still no refund jst saying only one thing apologies for inconvience caused... Wht the held this service is

My order id[protected]

I had purchased a n99 mask of life on 15/10/19 for which i was not issued the bill. And was assured that the points will be credited to my card as there was excess need of the product in delhi so they didn't issued the bill. I haven't received the points yet and i will file a complaint directly to your md. Price-rs200, location - sec76 amrapali princely estate near exit gate no. 2, noida-201304, uttar pradesh. I had been asking for the same to them every 3-4 days and each time they assured me that the points will be credited. But now i want the points credited right away because it's getting really worst.

I reached the store of janta store, bapu nagar, jaipur at 10:40pm before it’s closing time.
They had been locked the main door of pharmacy.
They didn’t open it. I had a patient in emergency condition and i urgently need medicines for her.
They ignored and didn’t open the door.
It’s very disappointing for a pharmacy, this a question of a person’s life and death. If you understand please look into this matter.

Order id:[protected]
Good night roll on
Is not delivered to me. They said they had refunded me my amount in my account but actually i have not received my amount in my bank account number as i have checked my account statement. My order #[protected]
Placed on aug 24, 2019, 4:02:51 pm

Billing info
Amrinder singh
S/o davinder singh
Sarabha nagar, street no. 8, ward no. 2
House no. 2/839
Malout
Malout, india, 152107
India
T: [protected]

Shipping info
Amrinder singh
S/o davinder singh
Sarabha nagar, street no. 8, ward no. 2
House no. 2/839
Malout
Malout, india, 152107
India
T: [protected]

Payment method
Online payment paytm (Net banking, debit/credit card, wallet)
Shipping method
Home delivery - fixed

Items qty price
Good knight fabric roll on 8ml

Sku: goo0166

3 ₹202.50
Subtotal ₹202.50
Shipping & handling ₹0.00
Grand total ₹202.50

Apollo pharmacy online | hyderabad |
Toll no :[protected]
Website: www.apollopharmacy.in. their email i'd is - [protected]@apollopharmacy.org, please solve my problem and, help me how i get my refund amount.

I visited apollo pharmacy located at malik chambers hyderguda hyderabad, this phqrmacy staff donot have basic manners to talk to customers, highly regretting behavior of the staff. They treat us as if we are purchasing medicine free of cost. Also they are cheating in billing. My bill amt was 317/_ they asked me to pay 400/_. When asked to recalculate my total they agreed that by mistake they added other medicine also. This stop staff has to behave otherwise they must be retained from there jobs.

On 20th oct 2019, i entered the apollo pharmacy at curchorem to buy one tablet. But had to wait for one hour before getting the tablet. Irony of the case is that people who wntred the pharmacy after me got first preference as they were known to the representatives over there. When complained about this one of the staff namely sanjeela nail behaved rudely and in an arrogant manner replying that all are doing their work nobody is free, when someone is free you shall be attended.. Such type of behaviour on the part of the staff is highly unexpected especially the rude behaviour which led to an embarrassment to me in front of other customers. It is advised that the staff be trained in ethics and work culture and behaviour towards the customer. Hoping that i will get justice.

I had ordered for cognicare syrup 200 ml on 13/10/2019 @ the 1sthalf of the day.# apollo pharmacy, raita road rajkot. The pharmacist had replied me just now it is not available. I have requested to arrange for it. Sir l, with regret to write that more than 4 days lapsed he didn't replied. Again i had enquired to your pharmacy store, he repeated same answer again i had requested to arrange, but till now no response from him.

Please arrange to needful at the earliest

Regards
Kiritkumar s bagdai
[protected]
[protected]

Sir, on 29.09.2019 evening around 10 pm your said on-line delivery man /employee mr. Karan kumar having mobile no.[protected] and having hero motor bike no. Dl8sbz2673 came to deliver medicines on the second floor of property no. C-3/12, rana pratap bagh, delhi-110007. I reside on first floor of the said property. Since he parked his said motor bike in haphazard manner in front of the main gate of the said property, when i came and noticed it i correctly put it just one feet away to make a little way to enter from the gate of the said property. At the same time, this fellow came from and in rude manner objected to touching his motorcycle. He also falsely alleged that his motorcycle has been damaged and took a brick lying on road and threw it with full force at me. I was able to rescue myself but the brick hit my car and brook the front glass of my car. He then again tried to hit brick on my body. When i tried to catch hold of him, he twisted my hand and held my neck and caused injury in my hand thumb. I could not resist a strong muscle man as i am a senior citizen aged 63 years having undergone open heart surgery. After causing bodily injury, he threatened me that he will hurt me and damage my vehicle again and run away on his motorcycle, leaving in pain.

How the company has employed such arrogant person an employee. Take action against mr. Karan kumar your online delivery boy.

Sushil jain
R/o. C-3/12, rana prata bagh, delhi-7.

Copy to:-
A) commissioner of police, delhi.
B) minister of consumer affair, govt. Of india.
C) drug controller, delhi.

I purchase medicines from your store at kishan nagar, dehradun (Uttarakhand) on[protected] value rs. 3906.75 vide bill no.
11543cs0013558 the credit points are not still transferred to my card.
I requested the shop keeper he is telling that you have contact apollo
Head office we cannot do any this pl help.
I am regular customer of your organization.
Regards
D k garg

Hello sir
I am regularly visit apollo pharmacy in gurukul (Opp gurukul temple) memnagar ahmedabad. I went today in the evening at 7.15 pm in the store. The person without hair without seeing in the computer told me not to give medicine without the physical prescription, though it is in my phone with dr signature prescription. I have taken more times medicines by showing a prescription in phone.. He didn’t even time to see the computer whether the medicine is available or not. May be being a emplyee of apollo he insists patients to visit other store. Just look in this matter not for me but for you people.

Dear sir / madam,

Very good evening. Myself a customer (With registered mobile number - [protected]) of your brand at keonjhar, odisha. I sought to do a new registration for my nephew staying outside. Is it mandatory to purchase some medicines instantly to procure the card? I think no, because one of your shop at jagannathpur of keonjhar town only, agree to issue card without any billing. But unfortunately he has no cards left, ridiculous, at the very moment you move to mining road shop, the incharge over there denied and with rude, ill-mannered and nasty approach. How it could be dear all? Customer attention and satisfaction should be foremost priority. You should be thoroughly professional, and so your delegates. I expect your kind concern and to look this matter seriously and should take stringent action on your official sitting there as soon as possible. He should apologize and please, acknowledge me your criteria for new registration, transparently. Waiting for your explicit revert. Have a nice evening.

Warm regards

Suvendu kumar mohanty
Jagannathpur, kendujhargarh - 758001, odisha
Mobile - [protected]

Hi I m Jitesh. I Have purchased some grocery from Ahmedabad apollo pharmacy.
My total bill was 140 rs. I havd used half money payment by paytm 70 rs was in my a/c.

Bill was not not completed and had given the cAsh to shopekeeper. She told me you send me a snippets to send customer care., but she behaving very rudely now.

My amount 70 rs. Debited from my wallet but not refunded still now.

Kindly refund my 70 rs. 10 days happened.