Apple India Complaints & Reviews

Apple complaint

During the month of August, i was facing an issue with airpods 3rd gen that the right bud was not getting charged while it is places in charging case and even the same remains connected to bluetooth device i.e. iphone, even when its placed in case.

I approached service centre on 24th of august to get the same issue addressed, the service centre sent the product to apple repair Banglore where they...

I've been a frequent customer of Apple for the past 10 years. My perception of Apple has been set due to the longevity & quality of its products. But that is not my experience in the recent times.

On January 1st of 2021 I purchased an iPhone 11. Only after 6 months, the battery life started to deteriorate too fast without any particular reasons. After waiting for some more moths I approached Apple Service Center & submitted...

The product got defective in 37 days and the display is not working.

It costs me 1.84 lakhs and it got defective in just 37 days. They either gave me a defective product or the build quality of the product is not all good. If it ATLEAST six months old, it is okay to get some small respires. But it just 37 days, it got a defective display. That means the product is not all relatable or they have given a me a defective p[roduct.br...

UPMANYU SINGH KATIYAR
September 16, 2022

I bought anodized aluminum GPS series -7 watch on dated:-25-Nov-2021.I used to do indoor cycling wearing it but in the month of August 2022, i realized that my power button is slightly hard as compared to my brother’s series 7 watch.i visited Service Center F1 INFO SOLUTIONS & SERVICES PVT LTD
16 116 31, GROUND FLR, CIVIL LINES, , KANPUR, UTTAR PRADESH, India PIN-208001br...

I ordered an apple earphone for 2000 rs with guest login. I got an order confirmation as soon as I ordered. After tht I couldn't track my order with the invoice link they sent when I clicked and entered my email ID and order no .it showed no user like this exist. Moreover I got a message ur address in not able to be located. I expected a call from any representative regarding my order nothing came up.so I just tried contacting apple customer...

Don't buy Apple products from amazon

Service center has damaged my Macbook and is refusing to repair and the MacBook is having issues for 3 years

Have been facing issues with the phone since the day I purchased it and Apple Store re-installed the software in the 1st week. But today, after 2 months, at 1.30-2am, the phone got completely frozen and started flickering, with the touchscreen absolutely not working.

Apple wants to open my open and check but I don't want to open my phone, then it is no more a new phone.

I want a replacement!
Apple customer service is pathetic.

My request

I have purchased the Apple 85W MagSafe Power Adapter (for 15- and 17-inch MacBook Pro) on 8 september 2022
when it delivered it did not support to my MacBook Pro

I need Apple 85W MagSafe 2 Power Adapter ( for 15- and 17-inch MacBook Pro )
I want to return the product and purchased this one Apple 85W MagSafe 2

I am helpless now because I have called on your support and they said that we cannot accept return or exchange.
There is no use of this Adapter to me and My macbook has been offline for 4 days and there's important data in it and i need it ASAP Please
I am willing to pay extra charges for shipping or anything.
Please help me out from this
Thanks

We want Iphone charger with are iphone...

I have purchased mobile 4 month back but since this morning my charger is not working so I reached out customer care, due to no service centre at my location I need to travel 100 km far from my location.
What kind of service offered or am I stupid who spent approximately 70k for this product and now need to more invested money as well as time.
So please I would like to request stop selling products and first put more focus on service rather than selling & more selling.

I bought an iPhone 13 pro last year but it was having some issues with the touch, I didn’t think much of it but then in July this year I decided to visit the Apple authorised service center as my phone is still covered under warranty. Ever since, I’ve just been running around from one service center to the other and nobody is helping me with the solution other than reseting my phone which I’ve already done many times and the issue is...

Macbook air m1 bought in september 2021, started showing display error exactly one month after warranty. There was no accidental physical or liquid damage. It stopped working suddenly as I was working on it and then showed multiple lines on the display. The service centre also admitted that there is technical issue of apple and not beacuse of any damage by the user. But since it just got after warranty I'll be charged 34k for it. I had a...

I purchased the Apple iPhone-13 mini model 2months back directly from the Apple Online store at very expensive rates ( INR 69900 ) and gifted it to my father on his 61st Birthday, Within the 2months of the period the phone is completely dead now as per the report received from the Service center.
I visited and requested Service center for replacement or for a refund however Service center told me that they are not authorized to take...

I bought a brand new MacBook Air 2020 last year. On literally the penultimate day of my warranty-coverage, my display just stopped working. I immediately approached an authorized Apple service center within my warranty and claimed for the service/repair. Mind you, only the display was non-functional; all other functions were just fine.

The service center reverts back saying there is a burn on the motherboard due to a short,...

My iPhone 12 has 5months warranty in April-2022 and facing this issue since 5moths now it left with 1month warranty. and I contacted apple support and visited around 5 Apple Authorized Service Centers. they ran a diagnosis and they said everything fine in your mobile and returned it to me in the same condition and they blamed it as network provider issue. Then I tried both Airtel and Jio Esims, but in both the cases Network disappears suddenly...

Respected sir/madam,
I am an iphone user. I have med with a problem with my iphone as the display of my newly bought iphone 13 pro max's display has not been fully functioning . It has some faults. The display is becoming white (fully white) and the display is not visible.
I bought my iphone in january this year with such a high expectations that it is the best smartphone but as a negative side of it this incident happened....

The product was being purchased from Apple authorised store i Sense, Hanafi Telecom Private Limited, Kharghar, Navi Mumbai, by my daughter Dr. Akanksha on August 15, 2022

They told for booking of purple colour product which was our choice. It was done with a promise that delivery will be done within 7 days.

They have taken our old product i-pad and also insisted to take insurance for the new product to come in 7 days. Issuing the insurance without the product was an unfair business practice.

After 07 week on enquiry they told that purple colour not available and another colour was chosen for delivery.

The full payment of Rs. 65445/- was taken on 24.08.2022 but till date neither the Tax Invoice was given nor the product was handed over.

This is a serious issue and needs proper investigation and action including redressal of our grievance.

-Date of incident:26 July 2022
-Serial number:DX3J10480F0X

-Submitted my Apple iPhone 12 (newly replaced unit of phone) two time with apple authorized service center for repair, the respective service center is sending the product to apple service center in Bangalore. I have seen that they are sending the product with the minimum amount of protection in the courier. The Apple nor the service center is not taking accountability for the scratches on the phone which occurred both the times during the transit.

I would like to get the product the product repaired or replaced ASAP

I have registered complaints with Apple support but no resolution has been found.
Case ID:[protected]

Hi I had purchased a macbook pro end of 2019/early 2020, the Laptop Logic board has completely failed and too replace it I need to pay a huge price for which I can get a good windows laptop. In addition to that their Service Center also needs my Apple ID credentials just to replace with a new one. Isnt this data security issue?

Service Center details - Uni Goregaon East, Mumbai

The hardware is of poor quality, and will not sustain, what is the guarantee that the new board might also fail in next few month?

As per apple own policy the logic board should work a minimum of 5 years, and here is hardly 1 - 2 years of Life.