Apple India Complaints & Reviews

Date of Incident: 01/08/2023
Case Number:[protected]
Full Description of Incident:
I bought a brand new iPhone14 from Amazon and within around 87 days of purchase the iPhone died. iPlanet care Service center has repaired my device, but they have put a scratch on the screen of my iPhone post service. I have refused to accept the device from service center as there was no scratch on the screen when I handed over the phone...

We need your kind attention and actions on the below concerns -
product invoice number - SOA[protected]
Product name : iphone 14 pro max 256gb
1.Purchase_dt[protected]
2.The issue raised and visited the store at :[protected]
3.Mobile handover in croma store at :[protected]

Issue : mobile heating/battery draining/face id not working.

1. We reached out to the croma store and we explained...

July 12 : Ordered a MacBook M1 Air. Mistakenly put wrong phone number.

July 14: Was the delivery date. The delivery boy failed to contact me despite I had contacted Apple on July 13 and upon their request contacted Bluedart and changed my number

July 14: I was informed by a friend that the model I had ordered is an older model from 2020 and would become out of support in a year or so. I contacted Apple support...

Hi,
I am writing to inform you about the faulty mobile phone that I have purchased in your store.
I am a regular customer of IPHONE since last 10 years but this time I came across very worst product Iphone model. I bought a new IPHONE 14Pro on JAN_23 however, with little rain drizzling phone got damage with liquid inside. I was clicking photos in low drizzling for 2-3mins only and surprisingly after few minutes I notice back...

My phone just hanged and all my information is lost. Not to mention no Iphone. Had to go for an android to save on the lost fraud cost of Iphone. very bad experience. and please note i have followed up multiple times and also messaged Tim on his social handles but shameless that Apple is i have till date not got even one response. BAD BAD BAD EXPERIENCE...

It has been more than a year now and till date i have not got any response with a solution from any representative of Apple. infact i have also written multiple number of times to the CEO Tim, but in vain and lots of pain. below is my mail sent to Tim over the last 20 months. Hi Tim,
I unfortunately was left with no choice but to write a mail and escalate the issue on the apple product I have. I have been an apple customer since the...

This is a known issue in Apple Mac book pro, the keys don’t work. I have been trying to find a solution for this for almost 5 years now. Apple earlier used to tell me that my keyboard works fine and I have tried visiting their service station 3 times right after I bought it. Recently i found out that there is a known issue in Apple keyboard but Apple only provides solution for this known issue for 2 years. So Apple admits that it was there...

I am writing to report a serious issue with my iPhone 14, which is currently under warranty. A couple of days ago, I noticed that the phone was getting excessively hot and the battery was draining very quickly. Despite my efforts to troubleshoot the issue, the problem persisted and worsened over time.

ON 27 JUN'23 morning, to my horror, I found that my iPhone had swollen up and was about to burst. I was shocked and concerned...

I have purchased Apple I phone 13 pro 25th October 2022 and started using the phone on November 7th 2022.After 7, 8 months o[censored]sage the charging port got some issue and the i phone was not getting charged. I have given my phone to the authorized service centre and they have sent the phone to Bangalore Service centre. Now the service people are saying some internal damage has happened and they cannot cover the repair under warranty even though...

I am Vikram Shah from Bangalore, i am working at Markelytics Solutions India Pvt Ltd. I wanted to renew apple developer program account using company bank card, but due to changes in payment system which was done by RBI i could not make the payment.

I called apple tech team regarding the renewal of the account and they said payment need to be made through net banking or UPI. As per apple tech team executive suggestion i have...

I tried enrolling for the apple developer program, but was unable to get through it, and ultimately contact apple developer support and this guys keet trying multiple times and got my account restriced. Now i am stuck with Rs.9000 stuck in my appple ID and there is not way to even get the refund, This is such a big fraud. For all the fault committed by your team why will the customer suffer with account restricited and funds on hold....

I am writing to raise a consumer complaint against Apple India regarding my iPhone13, which suffered water damage despite its IP68 water and dust resistance rating. I am deeply dissatisfied with Apple's product durability, particularly considering the higher price point compared to other brands, and seek a resolution to this issue as per my consumer rights.

On May 25, my iPhone13 accidentally fell into water. However, I promptly...

Apple sells the iPhone 13 and shows in the add how “Water-resistant” their phone is, which can handle being underwater for up to 30 minutes at a depth of 6 meters.

My iPhone 13 was working completely fine until the iOS 16.5 beta 4 installation happened on my phone. And the phone started acting up. It’s stuck in the boot loop from May 12th, 2023.

When I went to Apple Authorized Service Provider - NGRT...

Once i signed in my apple id, I can't see the picture of DP.. whereas on my other phone its showing and works well... please resolve my isue as soon as possible...

please get some experienced team members in the service store as they don't know what is the real issue and if its software issue den also its a issue of software only on my iPhone, they can't say its normal issue if they can't resolve my problem on my iPhone, we...

I bought an iPhone 14 plus from iplanet Jayanagar on Valentine’s Day. I asked for a GST invoice and received the same. The GST invoice has not been uploaded on GST portal for me to claim ITC. I sent an email to iplanet store, sent a WhatsApp as stated in the invoice. The email comes back stating trying to deliver for 4 days, the store states write to customer care. WhatsApp has no response. How do you contact them? Does iplanet pay gst...

Dear Sir,

I have make payment to purchase chips in application. But payment is deducted from my account since last 2 days and chips is not credited to my account and Apple is not refunding my hard earned money and Saying that money is not received by them. I have attached screenshots for the same. Please resolve my issue....

Hello,
I am not happy with the response and the claim maid by Apple service.
I have the "Restart issue" on the Iphone 14 from the 1st week of the purchase. As per the suggestion of the service center "Planetcare" I have visited the shop two times 1; for the software re-installation done by planetcare. Within two weeks the same problem "Auto Re-start" persisted
2; Again I visited the shop on 15th Feb 2023 and handed over...

I have purchased Mac book air M2 model WQ53QJ99L6 along with apple care plus on 10/09/2022.While using the device, I have noticed display flickering issue in the device.Even though running behind service centers for repair of the same issue multiple times from october 2022, the issue remain unresolved until now.I have demanded replacement of the device which was not fulfilled.Now the device is still in the service center for the same issue.In...

W[protected] order was made online and the money got deducted from my account, the order has not been placed yet and i recieved a email confirming the order has been cancelled and still my money got deducted from my card.
Kindly reverse my money and deposit the money back into my account asap.

Email mridu.[protected]@gmail.Com...

It is a humble request to unlock iphone 8. which i gave to a friend of mine
Sushmita Singh(+[protected]
when i visited india last year:
its sim gets locked again and again .
it was worth donating than returning it to apple.
Prabhat Tiwari
+[protected]
you can call me anytime...