Apple India Complaints & Reviews

Having a terrible experience with Apple customer support. My 4-month-old MacBook Pro 14 Inch (M1 chip) broke down 2 times in the past 2 months because of logic board failures. The first time, I took it to the service center and they replaced the logic board in 10 days. I had to call multiple times to follow up with them. It was a terrible experience.

This time, I called customer support and asked for a replacement device. The...

Actually my mac book pro back lights are not working so i went to one of apple service center they denied to do service due to small damage in pannel bcoz they have to do this service in free of cost.and problem is with Strips only i said change the strips i will pay and they are saying we wont change the strips we will change whole display and panel it will cost 50k.

All there are saying for money.. my mac book bro is in certain...

Dear Sir or Madam,

Store location: F1 info solutions and services lajpat nagar pvt ltd L-108 109 second floor lajpat nagar phase II
Pincode: 110024
I want to submitt my problem that i got some speaker issue in my phone so i went the above service centre and told them my problem they told me submitt your phone here we will call you after 3-4days they register my case id and make job sheet and give it to me and...

Purchased a new charging cable in i store after 4 long years o[censored]sing without any complaints or purchasing any other accessories. i have apple 7 which i am using from September 2017. exactly after 4 years of completion first time in 4 years i purchased charging cable from i care for Rs 1800/- hoping it will last for next couple of year as i was using previous charger for 4 years without any damage still i have that. however this purchase...

I want to share my experience with Apple Service Centre in India. On 3rd October 2021 i bought a new Iphone12Mini at Flipkart. On 24th February 2022 just after 4 months while using it suddenly turned off and prodcued heat so i kept iphone aside for 2hrs and even after that when it didnt turned on i go to Service Centre in Rohtak, Haryana where they said that the phone has passed external vmi and will be sent to Bangalore and will take 10...

I bought a iphone 13 pro max in dubai 2 weeks before. Now iam using in india. I have faced an issuse of network so i visited apple store near me last week. They said the phone having a cellular issue otherwise everything is okay. and they said it takes 5 to 7 working days to service this. i said okay. and now they contacted me yesterday and they were saying the phone having a internal damage. but i bought the phone 2 - 3 weeks before how...

Sir मुझे व मेरे एक साथी को अपनी अपनी बेटी के लिये apple 13 (128एमबी) का white colour का मोबाइल खरीदना था इसलिये मेरे बेटे ने फोन पर sri ganganagar apple store (annod) पर बात की उनसे मोडेल की उपलब्तता के बारे मे पुछने...

My macbook air was not booting on battery and was working only on charger. I took the laptop to apple authorized service center F1 Info Solutions Jaipur, They said that it looks like a battery replacement case but they told me they first need to perform a diagnosis (900 Rs) to check by updating software, formatting the laptop. I didn't have a backup so I took my laptop created backup and then submitted it. The next day they tell me that it's...

Respectfully apple centre
I would like to inform you that i have purchased my iPhone 12 pro max in july 2021
Being an iPhone user i was very happy but your customer service is pathetic in India. I was having issues with my speaker i went to service centre in Delhi (Address F1 INFO SERVICES AND SOLUTIONS PVT LTD L-108-109, 2nd FLOOR LAJPAT NAGAR PH-2. ) Phone number 41005854. They changed display of my phone without informing...

IPhone XR bent from top itself day by day

I just want to know how someone bent their phone without damaging the glass.
The representative of apple are making fools of Indian peoples by saying everything is a physical damage, they just always runs a small test on their laptop and said your phone is ok and we can’t fix your iPhone but you have to pay Rs.39000 to replace your phone. I don’t know why you people giving...

IPhone XR bent from top itself day by day

I just want to know how someone bent their phone without damage the glass.
The representative of apple are making fools of Indian peoples by saying everything is a physical damage, they just always runs a small test on their laptop and said your phone is ok and we can’t fix your iPhone but you have to pay Rs.39000 to replace your phone. I don’t know why you people giving...

I just want to know how someone bent their phone without damage the glass.
The representative of apple are making fools of Indian peoples by saying everything is a physical damage, they just always runs a small test on their laptop and said your phone is ok and we can’t fix your iPhone but you have to pay Rs.39000 to replace your phone. I don’t know why you people giving warranty of 1 year just say we are apple we don’t provide...

I brought iphone 11 64gb varient black on[protected].
On dec 04 i recognised camera focus issue and submitted to icare service to look into it.After 5 days i was given the phone back which camera was replaced. Again after 10 days issue is repeated(total of 4 times i have submitted for repair)even my phone is out of warranty sitting in service service which its not acceptable and again on 18th feb 2022 i got deliver of phone which i...

Hi,

My name is Srikanth N and I had purchased a Macbook Air 2019 from Flipkart on 2nd July 2020. Correctly after one year of purhcase and one month after the warranty expired, the Macbook started showing Battery problems. One day, it refused to power on. Due to the second wave of Covid and also family problems( Getting affected with Covid), I was unable to contact Apple support for repair. After a month or so I contacted Apple...

I am using iphone 12pro max which is in warranty till 22nd april 2022 the problem is phone networks turns to ‘no service’ while using my device in charging and phone gets ‘heat’ and using all applications and mainly call gets disconnected while using phone in charging i went to apple authorised service centre they simply just reset my phone and gave me back and issue didn’t get solved still my phone not working properly with this...

Hello Team,

Recently my brother bought iPhone 12 it's cost of around 55k to 60k. But they didn't give charger along with mobile.

In the market even for 10000 cost phone also providing along with charger and headphone.

Apple company says that why they are not providing charger and headphone in box means their answer is to save environment using less paper or cover or plastic. This point is ok....

Sometimes sensor is not working and, you guys say its a fast charging phone it not working properly i have done a complaint and you guys not at all careing my problems worst phone i have used in my life...

Please note the purchase order has been irresponsibly cancelled giving the wrong reason putting on the customer by updating fake comments.

Even after raising issue to customer care was failed to provide the accurate information and order was cancelled with client consent and claiming to refund after 7 days is costing the customer bank charges to bear which is due to negligence and integrity issue by Apple employees and shipment...

Ipad touch id is not working and it is under warranty, the ipad is 3 months old.

Service centre guy just looked at it and said it will be out of warranty because there is a dent at the left corner bottom,

Its a bruce, like scratch not dent, but i was denied service....

MATTER MOST URGENT

Dear Sir / Madam
Order no W[protected] i had placed an iPhone order on iphone website today i had received the consignment in Bluedart Courier.

1. Without seeing the product in physically i purchased iphone pro max but unfortunately its looks very big in my hand, so asked for a replacement for iphone pro from Ms. Manasi (customer care service advisor) she says no replacement, my question...