Apple India Complaints & Reviews

I was straight away fooled by apple store when i went to buy imac they showed me a display product and then i purchased it for 1lac 20thousand and now it says it's the old one late 2015. I bought it last month i have all the bills. I am totally dissapointed also because i can't even upgrade my ram. The salesman while buying he said that i can upgrade it later. Today i am finding difficult to do my work that is video editing. While the time of purchase they said its the fastest imac machine for video editing but turned out to be a wrong.

These are new list of scammers in India offering fake apple services, from rs.750 -7000 or more claiming they can unlock apple phones including network and icloud services. These all are 100% scammers, please keep away from these frauds in all aspects. Many says they are apple staff, or else, show u fake ID card copies, Fake aadhar or PAN cards, they will never show live photo/video on whatsApp. All shows you fake proofs and attracting claims ...

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I purchased an Apple Iphone 6 Space grey 16 GB on 27th Jan 2017. My earphones stopped working and when i visited the apple store on 7th July 2017 they denied me the replacement of my earphones on false accusation of physical damage on my earphones showing me the minor cut on the rubber which has literally no connection to the technical error.
I am never gonna purchase or use any apple product ever nor i am ever gonna suggest anyone to use apple products because these people are making fool of customers. Their customer service is the worst. They fool people on the name of warranty services but never provide any claim when there is any defect in your product. They deny the claim under warranty by fake allegations of physical damage. Absolutely disgusting customer service and i am gonna report this on all social media.

This is regarding my complaint against Apple-Iphone, Pine Labs & Retailer. On 7th March 2017, i had gone to M/s Karan Telecom (Top-10) in Santacruz West, opp. Railway Station to purchase a mobile phone within a budget of 15000/- There they started promoting Apple Iphone 5s for Rs.19700.00 with a cash back of Rs.5000.00 back into my bank account. I was reluctant as i was not sure whether they do really give the money back. But this dealer insisted that Apple is a good brand and you don't worry. All have received the promised money back. I asked them to give me in writing but they said they are always there to help me and will ensure that i get my money back. On that day they had problem with the swipe machine and the transaction didn't happen. On 8th March, 2017 they again called me by 12 pm and said that machine is working fine and i can go and buy. They were so customer oriented and sweet till they sold that phone to me. I purchased the phone on 8th March 2017 with Kotak Bank Debit Card. Today its more then 120 days and i have not yet received my money back in my account. When i visited the shop on 7th June, 2017 to inform them about money not received, i was shooed away by them with angry remarks i.e. they are not here for money back, write to apple directly. I was really shocked to see such a different and opposite attitude by the same staff, who once were the sweetest seller. They are cheaters and should be booked for fooling customers. Expecting no help from them, i contacted pine labs as well as Apple customer support. Pine labs reverted with different dates and several excuses i.e. Brand reply awaited, etc. Apple customer support was also of no help to me. They never bothered to revert or contact me. I never thought that such a big company like Apple is minting money by fooling customers with different schemes. They advertise money back offers against their product and then never refund the amount. They all are crook. Retailer, Pine Labs as well as Apple-Iphone. I have decided to highlight their scam in each and every newspaper. Innocent customers like me shouldn't be cheated anymore. They cannot take us for a ride anymore.
-Alex

I basavaraj, bought the above said phone on 15/05/2017, through flip cart, i have already booked a complaint and the number is case:[protected]

I have used the phone for one month, suddenly the phone says the pass word is wrong, i ahve been trying to rectify the same from the past couple of days but in vain,

Request you kindly rectify my problem at the earliest.
Thanks n regards
Basavaraj
[protected]

Many times when network signal weak almost no signal then in my i phone no signal will come during whole day .i am facing this issue many times .
when network do not come whole day again we have to switch off the iphone and again restart till signal do not come.

I have already communicated with the apple team and all activity i have done as suggest by me like update the latest version etc but right now i am facing same issue .

So request you to please look into the matter.

Dear team,

I have purchased iphone 6s imei no:[protected] sl. No. F17rr6z6gryd. On october 2016. Couple of days back ear pods stopped working left ear pod is not working. And i submitted the same to the service center (Conquer techonologies, ameer pet, hyderbad) and they are telling due to minor rubber cut near headset jack it will not cover under warranty. And its not a physical damage. Please look into the issue and do need ful

My iphone 6 (128gb) got hung with itunes errorwhen i was updating software. Approached aptronix service centre opposite to harley davidson show room in hyderabad, got an advice from them it's no longer work with this error the only way is to replace it with a new one by paying rao.23500 with 90 days warranty.. As i knew it's a software issue i went to a small oppo mobile shop near by and explained the same. He got it ready withers.1050.. With this i lost opinion on iphone service centres.. Sudhakar reddygv, [protected]

My apple 5 S I Phone gone defective. A small black developed on screen and it further increased. Also various colors are emerging on screen. I purchased the product on 7-July-2017 hence it is still under warranty. But when i approached to Sahibabad service center (Ghaziabad) and Preet Vihar Service Center (Delhi) they did not considered the warranty issue and they claimed unrighteous full amount for repairing although the cost of repair must be borne by Apple company itself as per policy. kindly do need full to get my phone repaired.
thank you!
Regrds!
Aditya Pratap Singh

After 4 month my apple earphone won't work then i go to service centre but they argue with me such bad language and told we can't change ur earphone rather... They inform me such a fault that ur earphones upper ruber is torn so we can't accept.. The problem is internal fault of wires but they significant the ruber this is rediculous service from apple iphone

I had tried today many times to contact no - [protected] on apple care provider, the support time is 9 am to 9 pm. But no response from apple customer care today is the last day to extend my cellphone warranty please look into this issue issue regarding please resolve this issue and extend the warranty of my iphone 5s s/n dx3rp0vcfrc5.

Regard.

Md. Kasim
91- [protected]
[protected]@gmail.com

Its been 8 months since i purchased apple iphone 5s and since past three months a black spot has appeared on the side of the screen and the display has become unclear. The touch screen doesnt respond many times. When taken to service centre (F1 info solutions and services pvt ltd, hubli, karnataka), they claim for an internal breakage or damage of the screen and say it wont be covered under warranty and seek a charge of inr 11, 000 for the replacement of the screen. Kindly help me out at the earliest

Iphone 6

Imei no. [protected]
Serial no. Ffmsl02gg5mn
Phone under warranty
[protected]

I complaint about some charging issues with my iphone at the b2x service centre delhi (110034-pitampura).
They detected a fault in my'lightning cable' which was to be replaced.
Since it was out of stock, they promised it within a day or two it's been a week and they are just littering around with the same phrase every time i call them 'sir, we helpless the delivery problem is from the supplier's side we ensure you'll get it tomorrow '.
It is the only mobile phone i have and it's costing me my work.
Do look after this asap.

My apple earphone which is in warranty is not working when i reach to unicorn apple care people said that the outer cover is cur so it will not cover under warranty. The outet cover is an external part of earphone and if it will not cover under warranty then why it is not written on user manual, it's not a manufacturing defect still apple not replacing it. The service o[censored]nicorn apple care worst i have ever seen it's not expected company like apple.

Respected authorities, my name is sandeep i am from a middle class family sir some days back i purchase i apple mobile (Iphone 5s) on 16, apr-2017 for my son its price was 18, 500 rs sir now this mobile is not working properly its home button not working in a good way and its now locked and not taking the password. And main problem is that its heating too much and no battery backup.
And sir today went to that apple store from where i purchase this mobile they said "we can not help you for button" and they ask money to unlock mobile password.
Sir i am not a lawyer so i don't know too much low but sir i told my problem in simple and straight language. So please help me i can afford this loss.

I baught iphone 5s last year15-06-16. Tomorrow 18-06-17 suddenly my phone was switched off. Today 19-06-17 i am visit nearest service center. He checked the phone and says that there is a phone hardware problem and phone is out off warranty (3days ago) and also says your phone is need to replaced not in warranty it's chargeable basis. Please do needful.

Amarpal singh
[protected]
[protected]@yahoo.com

My phone is not supporting whatsapp, gmail... It's been only 6 months by purchasing this but this is not working properly from the very first day.. Everyday i need to reset my network settings as your executive suggests this to do. But who does that and what is the point in getting 45000 phone for doing this only. Everytime i'm unable to receive my call then by touching speaker button on and off then i'll able to get any call.

My iphone 6s mic is not working so i am going to maple store vashi. They told me your phone is replaced in under warranty. And give you loaner mobile but mistakenly loaner mobile was damage. And he said me paid for this mobile 25166/- amt other wise maple store not replaced my mobile. And he not damage mobile claim in insurance. And maple store executive daily call me and toucher to pay amt other wise he cant give me my mobile.

I got two iphones 1) iphone 6s 64 gb rose gold
2) iphone 6 64 gb space grey
Both the phones got dead in consecutive months with 1.5 years from the purchase date (Motherboard issue they say)
Now the apple authorised service centres is asking to replace the phones
Costing 25 thousand rupees each
What is the customer benefit if he is paying this much money, double the amount. This is not done
We look at apple with trust and belief
But this is completely fraud

Dear sir,

The above subject modal phone purchased on june/2016 through m/s. Poorviga mobiles, tuticorin branch, tamilnadu. The warranty period for the said mobile is up to 25/06/2017.

And presently the said mobile is under repair (Earth shocking - while charging)
We are not expecting much type of repair in world no.1 apple phone.
Now the mobile is at madurai service center for repair and need your assistance
To rectify the issue please.

Modal: i phone 6s+
Serial no: f2lqhd59grwf
Imei/meid : [protected]

Note:
Enclosed complaint letter attached for your reference
Thanking you
S. Ragu

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A. S. N logistics
A s n plaza
No.14/4a, 2nd floor, bryant nagar,
Amman kovil street, chidambara nagar main road,
Tuticorin - 628 008
Phone :[protected] / 2377725
E. Mail id: [protected]@gmail.com