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Apple India Complaints & Reviews

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Last updated Feb 8, 2024
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560001

Apple India reviews & complaints page 54

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S
Shravani Kandadai
from Noida, Uttar Pradesh
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I am complaining about the worst service i have ever experienced

Address:Hyderabad, Andhra Pradesh, 500038
Website:aptronixindia.com

Hi, my name is Shravani. My fiance was gifted with an iphone 6 which was purchased in australia recently. During his stay in India the phone unfortunately fell down and the screen was broken a little bit. Except for the crack on the screen the entire phone was in a perfect condition. He wanted to get it repaired so we submitted it in the nearest Aptronix service center and paid an amount of 12150/- . After a week or so I got a call from aptronix...
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V
vinay.b Gowda
from Bengaluru, Karnataka
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Please help me sir in getting my original iphone back

Address:560041
Website:[email protected] ,[email protected]

Respected sir,

this is vinay.B working as assistant professor in the department of computer science and engineering btlitm college, sir i had purchased iphone6 64gb from usa on april 19, 2015 .On april 10th 2016 my iphone was replaced due speaker problem from an authorized iphone center located in this address pasadena gd flr 18/1, old n0 125/a, ashoka pillar rd jayanagar 1st block, bangalore 560011 india

sir...
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V
vjiya
from Noida, Uttar Pradesh
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Worst service center izenica noida

Address:New Delhi, Delhi, 110096
Website:www.apple.com

Izenica is not a apple authorized service center.izenica provides services to apple like contract type that why all iphone user face issue.I bought iphone 5s on april 2016 and i used only 3 month and its show some spot on screen.when i went to service center then after diagnosis they said they found liquid on my mobile.please trust me it never fall on water or any liquid things.i admit that on summer season may be while talking some perspiration...
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A
Anuj30
from Bhubaneshwar, Odisha
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Unsatisfactory service

Address:New Delhi, Delhi, 110089

My complaint is regarding my Iphone 5s which is still under warranty and the customer support is not willing to accept it. The phone is getting heated up in a very short use and on charging which might result into an accident. I tried to bring this to the kind notice of the service executives but they were very rude to me. I will also attach some photographs which will show the condition of the phone. If apple will also provide this kind...
+5 photos
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P
PATHIK BHASIN
from Delhi, Delhi
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Charging cable replacement issue

Address:Ambala, Haryana, 133001
Website:APPLE SERVICE CENTER

Apple service center support(ambala city)(haryana) is so unsatisfactory, inadequate and negligent towards customers that they made apple reputation down,
person assisting their name-pankaj (ambala)
i bought this apple phone iphone 7
serial no - c6kt2cx6hg7k
on 23rd feb 2017,
my charging cable is not working properly with this phone now

buying it for rs 70, 000, apple people are not giving...
+4 photos
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P
Pawan Thadani
from Delhi, Delhi
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Urgent Apple Case ID : 100128277375

Address:New Delhi, Delhi, 110008

My name is pawan kumar thadani from delhi . I am using your apple products from so many years . I have a lot of faith and trust in the quality of your products . I had used your Iphone5 16gb . After that I again purchased a new phone Iphone6 64 gb on dated 24 october 2016 through online shopping from Amazon . I was proudly using your iPhones for last 8-9 years . But this new Iphone6 starting problems within the purchase of 90 days ....
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Y
Yash Dang
from Agra, Uttar Pradesh
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Bad service

Address:Bareilly, Uttar Pradesh, 243001
Website:Apple india

Hi i submitted my i phone on 22-feb and it was told that my phone will get ok as front camera not working but i didnt get any information about my phone i called more than twice on consecutive days and today when i visit centre only one girl was avaialble who was busy in assisiting customer and was talking worth talks with them and more than 4 customers were waiting for their turn for an assistance
If you guys dont have a staff for...
+1 photos
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P
prachi baid
from Mumbai, Maharashtra
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New iphone defect piece

Address:Mumbai City, Maharashtra, 400066

I bought new iphone 7 2 weeks back, however i felt the entire display of phone was very dull, yellow nad pale. Later the camera quality became poor nd yellow, slow motion camera became pink while recording.
I have already given the phone to service centre and asked for a replacement. However after 3 days they said that the banglore team has told it can not be replaced however the defective camera will be repaired.
I am not satisfied...
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R
Raj Suryavanshi
from Noida, Uttar Pradesh
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Iphone not repaired

Address:110094
Website:apple.com

This is to bring your attention to an ongoing issue of apple i phone 6s (64gb), which had some battery draining issues and was submitted to i care for twice in 15 days.

The problem started 3-4 months back when we identified that the battery is hardly lasting for 5-6 hours, moreover i sometimes gave us false alarms. Suddenly the power used to get down to 90% to 50%, or the phone used to re-start by its own.

The...
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V
Vaibhav Jhawar
from Pune, Maharashtra
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Charging for repair under warranty

Address:Mumbai City, Maharashtra, 400055

I kept my iphone (5s 16 gb) on charging in the night and went to sleep. When I woke up in the morning, I saw white stripes on the display and touch screen was not working. I submitted the phone to Apple Mumbai local service centre (PCSS Solutions Pvt Ltd) where the team said that this is a pressure damage case but could not provide me any evidence to prove that this is actually pressure damage. Mumbai local service centre team then forwarded...
+1 photos
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V
virenvindu
from Delhi, Delhi
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Iphone 6s Plus

I bought the i phone in the month of June and even it is in warranty but they are not taking care. The device is got bent and it has heating problem as well.

They are telling me that you have to pay 29000/- rs we will exchange the device with new one. but my question is why i will pay even it has problem with i phone and bending issue is with the i phone only. it is manufacturing defect.

Even i bought it rs 70000/-...
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U
urvashi sareen
from Hyderabad, Telangana
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Audio interconnect issue in iPhone 6S

Address:Hyderabad, Andhra Pradesh, 500084
Website:aptronixindia.com

This 30th Jan 2017 i brought iphone6S, As soon as I connected Ear pods with the device, i started getting audio issues, like i was unable to hear sound by any means be it ear pods or normal phone output until i switch to Speaker mode. Within 4 hours of purchase i went back to the aptronix (Jubliee hilss, hyderabad) from where I had brought the device. They reset the phone to factory settings, did an OS installation and issue got resolved...
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N
nithindavid001
from Thrissur, Kerala
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Poor Customer Service @ icare Ernakulam

Address:Ernakulam, Kerala, 682024
Website:icareservice.co.in

I recently done a service for my phone (RAF No.SCK1195146 Product : iPhone 5s) from Ample Technologies. Your technician's finding was "Checked internal physical condition, found corrosion and fungus inside screws". My issue was with the phone hanging problem and they have never addressed that issue. And they are trying to relate it with hardware issue. I talked with that technician and she even don't know what she did. I am wondering how...
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S
from Delhi, Delhi
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Apple iphone caught fire

Address:New Delhi, Delhi, 110085
Website:Apple

Apple i phone is a threat to human life.
While i had been using this phone from last 2 year, one day its own caught fire. An iphone which is one of the best and costliest phone is not worth. It could have lead to damange of life, but the same was proactively managed.
I am attaching the pics of the same.
Video of the same is also available.
Kindly look into the issue....
+2 photos
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A
Aarshdeep Jassal
from Bengaluru, Karnataka
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Iphone 6 - gross misconduct and negligence by apple

Address:Mumbai City, Maharashtra, 400093

I visited B2X Care Solutions for replacement of my Apple Iphone 6 display screen. B2X tested it and verified that the display can be changed as all other parts are in working condition on payment of 13.7K. I paid the amount and they sent the device to Bangalore for display screen replacement. Today, the B2X Care Solutions representative has come back to me mentioning that the device had other problems (as checked in Bangalore) and they will...
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L
lovemittal90
from Lucknow, Uttar Pradesh
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Service center head person behavior is very bad.

Address:Bikaner, Rajasthan, 334001

Dear sir
we purchase your apple i phone 5s device after purchasing we facing some problems.
1.speaker not working.
2.screen come out his frame
3.battery backup is too low
4.mobile hanging problem
5.mobile show full memory
6.heating problem
all ready we repair this device three times for same problems. but your service center not follow repair posses.
service center had behavior...
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Address:Pune, Maharashtra, 411014

I recently purchased a Macbook Air from the Istore located in Phoenix Mall, Pune and I received the worst customer service ever, after purchase. Being a customer of Apple since 2009 I was under the impression that they provide the best customer support but it seems like these people do not care about their customers once they have sold their products and met their targets.

The product was sold to me stating it was a 2016 model,...
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A
Aditya Guddeti
from Hyderabad, Telangana
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Terribly cheated by Apple Inc

Address:600100

Saved every penny and bought my first iPhone6 in May-2015. When i unboxed and tried to switch on, i only got the Blue Screen/Red Screen error. Approached the Apple customer care - Ample Technologies, Nelson Manickam Road, Chennai. The RAF No - IMA681488. I was told that it was a hardware issue and was given a new Phone on 25-May-2015.

After using that phone for few weeks, i experienced terrible pain in my ear when taking calls....
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Aditya Guddeti
from Hyderabad, Telangana
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Worse product with even worse customer service

Address:600100

Saved every penny and bought my first iPhone in May-2015. When i unboxed it and tried to switch on, in only got the Blue Screen/Red Screen error. Approached the Apple customer care - Ample Technologies, Nelson Manickam Road, Chennai. The RAF No - IMA681488. I was told that it was a hardware issue and was given a new Phone on 25-May-2015.

After using that phone for a couple of weeks, i experienced terrible pain in my ears when...
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V
Viral Bafna
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cosmetic issue on Iphone 7 within a month of use

Address:Vadodara, Gujarat, 390019
Website:www.apple.com

With normal use of the phone Iphone 7 has its color chirping off from and around the speakers as shown in the picture I'm uploading.
The customer care rejects my complaint saying cosmetic issues are not covered under the warranty.
But all i want to say is you pay (INR) Rs 60, 000 and color starts chirping off within a month o[censored]se?
Irrespective the same is not covered under the warranty, i want to complaint the quality...
+1 photos
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