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Apple India Complaints & Reviews

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Last updated Feb 8, 2024
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Apple India reviews & complaints page 53

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S
Suhel Chakraborty
from Kolkata, West Bengal
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Macbook Air 13 inch early 2015 model

Address:Kolkata, West Bengal, 700104

I have bought the Macbook in 2015. I depended on it a lot for my work on softwares.

It was running fine until 3 days back, while going to bed I put the lid down (like every night I do). The following morning, when I opened it to work, it was dead. The power buttons didn't respond. The charger showed amber light yet still it remained ice cold.

I took it to Macintel Solutions, an Apple authorised service center....
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R
Rohitraj Royals
from Vadodara, Gujarat
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Unresponsive touch screen (Degrading value of apple in India)

Address:Vadodara, Gujarat, 390008
Website:getsupport.apple.com/?caller=cupsorc&PRKEYS=

I purchased the iphone 6 (32gb) variant on 1st april and the touchscreen went unresponsive on 8th of the same month.
Is this correct??
As this was my first iphone i was so much happy and wished to buy a macbook air but i would have to think once again.
Today on 10th i went to the authorised service centre and they said it would take around a week to know if my phone would be replaced or be repaired.
If iphone...
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Website:www.apple.com

The iphone 6 that was working perfectly fine till 4th April 2017 night has shut down on its own and not able to switch on from 5th April 2017. This has happened without any symptoms of any issue and just after 58 days of completing 1 year warranty period. The troubleshoot was commenced by contacting Apple support center, who tried to repair it from remote using steps involved in software issue repairs. Following the failed attempt, I was...
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Dineshkumar Munivarkarasan
from Tirupati, Andhra Pradesh
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Iphone 5s display scrambled problem

I purchased this iphone (5s spacegray 16 GB) in July 2016 through online (infibeam). One fine day My iphone gone blank and become scramble display like in the photo attached.That was a terrible day since I was sitting in a business meeting and my iphone left me in distress. Reported this issue immediately to an apple store in Madurai (planet mini)& Chennai (icare). Both of them told this problem is not covered in warranty. Further they denied...
+2 photos
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Address:600015
Website:quickbiznow.in/infocarecenter

My iphone 5s got suddenly charge problem and i thought it was change cable problem. With other charge cable also i got the issue. I was not so sure about the problem.
I went to the below mentioned service center in chennai and asked for service. They fisrt checked the device and told me it costs around 2k inr and i agreed.
3 days later i called them and asked for delivery but they said they are still analyzing. After a week...
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A
ashok gajraj
from Raebareli, Uttar Pradesh
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Complaining about my iPhone 6s plus

Address:Jhunjhunu, Rajasthan, 333026
Website:[email protected]

‪Complaining about my iPhone 6s Plus, which I buy approx last September 2016 and his body is damage or whole body is band right now, when I ask to service centre in jaipur, they told me body band is not cover in warranty. I want to know this is manufacturing defect than why it is not replaced. I request you to help for the same with satisfaction solution. Otherwise I have no choice for getting help consumer court.

Regardsbr...
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S
shaikh abdul moin
from Deulgaon Raja, Maharashtra
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Fake reservation from past 1 year

Address:Thane, Maharashtra, 400601
Website:B2x service center iphone thane

Dear sir,
From day i bought my i phone 6 s 13 feb 2016 i was faacing problem in my phone screen waz getting freez camera quilty 3class i was not able to slide my slider to receive my call i submitted myphone 3 time but they only update the software and say every thg is fine on 11 feb 2107 i extented my warrnt and gave my phone again for repair to the same service center b2x they kept my phone for 1 week and they said disply is replce...
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Address:East Khasi Hills, Meghalaya, 793001

On 23rd march my sister purchased an iphone 5s from a dealer in shillong called bhajanlal electronics, police bazar. She asked the staff to gift wrap it. It was intended as a birthday present to me.

I am currently living in munich and was in shillong only for the week. The night before i left shillong i opened the packet only to discover in shock that they had sold her a "demo or a dummy phone". Needless to say we were horrified...
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R
ravinitabrithi
from Beldanga, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple authorised service centre declined to repair my under warranty & insured liquid damaged iPhone 7.

Address:Kolkata, West Bengal, 700107
Website:Apple service

Sir,
I had purchased a black, 128 GB iPhone 7 (IMEI-[protected])from E-Zone, shop no.B10, South City Mall, Kolkata 700068 vide Receipt no.0024510 dated 06.11.2016 for the amount of Rs. 70, 000.00 (thru SBI Credit card). Furthermore, instantly I insured the phone with AmTrust Mobile Solutions India Pvt. Ltd. vide Master Policy No.[protected].
On March, 2017, after accidentally spilled with water, the phone stopped functioning....
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K
kichu1997
from Chirala, Andhra Pradesh
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Iphone 6 Collapse after 18 months!

Address:Ernakulam, Kerala, 682026

I purchased an IP-6 in Aug 2015, paying a fortune. Now barely 18 months after the phone has gone pfut! The icare shop is offering a replacement of the phone under exchange scheme for Rs.27000/-! This is something unheard of and I am sure the device had manufacturing defect which was not detected during your quality checks.Absolutely customer unfriendly and the Company has the cheek to offer replacement of a phone quoting a price much above...
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prashanth jakkam
from Chennai, Tamil Nadu
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Apple india cheats customers

Address:Chennai, Tamil Nadu, 600101
Website:www.apple.com/in

Apple india cheats their customers, i had problem in my iphone speaker and given in authorized servicing center, phone was still under warranty and surprisingly, they charged 25000 to resolve minor speaker issue.

They said, there was scratch in camera lens so they could not repair speaker issue.
I never complained about camera and it was working fine.

Spent several hours in talking to different customer...
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divyanshivijayparnami
from Jaipur, Rajasthan
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I am complaining about the camera of my phone

Address:Jaipur, Rajasthan, 302004
Website:apple

The back camera of my phone is not working . I have visited the apple customer service in Jaipur at WTP but no action has been taken. They are saying that they will place the order for the parts of the camera only when they will get an advance payment of Rs 4000. After 1 hour of hot discussion they are asking for a sum of Rs 15000.
This kind of inconvience was not at all expected from such a renowned BRAND "APPLE"....
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Address:600088

We bought an Apple iPhone 5s 8 months ago. 5 months after purchase it started giving software issues and we endured sleepless nights. We visited iCare multiple no of times. Finally now my phone is RIP. Apple is asking us to pay 24k to replace the phone while i had bought the phone for 21k 8 months back. Current market rate of the phone is ~15k. iCare was unable to repair the phone - they are pointing to a small dent on the top of the phone...
+3 photos
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Address:Ghaziabad, Uttar Pradesh, 201014

I bought an I phone 5s 16 GB on 9 march 2017 ( just 15 days back) from IZenica Indirapuram, U.P.

I am facing an issue with this handset of "Unexpected Shutdown". I already visited the nearby service center & they suggested me to submit the phone.

I don't understand, how it is possible with a brand new phone.

I don't need a defective or repaired piece. I need a replacement of this handset. Request...
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PKDalal
from Haldia, West Bengal
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Iphone 5S, 16GB

Address:Jagatsinghpur, Odisha, 754142

I am using one iphone 5S handset. The phone is getting hanged frequently & battery is getting drained out very fast.
I have purchased this phone thru Amazon in the month July 2016.
IMEI: [protected]
Since i am staying in very remote place & the nearest service center is at Bhubaneswar in Orissa state in India at 150 Km away from my place, i am unable to take my handset to the service center. The service center is...
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T
Tuttagunta
from Bhimavaram, Andhra Pradesh
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SE

Address:Krishna, Andhra Pradesh, 520004

I B.Venkatareddy purchased SE during the month of june 1916 i was in USA july to NOVEMBER 2016 there it is working very well when i returned to India in the month of December 6th 2016, then the problem started, during my phone conversation other person not able to here my voice clearly ( low voice or no voice) i given to my local apple authorised dealer M\S Conquer Electronics in
Vijayawada with job no BZA [protected] . After fifteen...
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S
Sidhu Sidhuism
from Shimla, Himachal Pradesh
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No help from apple store and customer care

Address:Chandigarh, Punjab, 160022
Website:www.apple.com

Hi Am Jagpreet Singh, I bought I phone 7, 128 GB JET-BLACK from Flipkart.com on 10 Dec 2016. I lost it on 23 Dec and IMEI No was [protected].. I had FIR on same day.The copy is attached below. I went to Apple service centre in Chandigarh @ sector 34 D. And I surprised to hear that my I phone was replaced by the person who stole it and they said new IMEI num is [protected] and the order was 4956827. However they are not telling me...
+3 photos
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H
HardikChawla
from Delhi, Delhi
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Battery problem

Address:132103
Website:www.apple.com/in

Hi, i have iphone 6 64 GB in golden color, my iphone suffering from battery issue from last 6 months and it's not working proper, even i had also submitted 3 times to the service centre but they returned me the same with same wordings that your iphone battery is ok. Kindly sort the matter as soon as possible and take it serious & also note down my case[protected]...
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Sayoni Mukherjee
from Kolkata, West Bengal
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Brand new iphone se not functioning properly

Address:Kolkata, West Bengal, 700068

The microphone of the Mobile Device is not working. Even after having getting the device diagnosed at the authorized Service Centers multiple times, the problem is still persisting. I have even contacted the Apple India's Customer Care several times. That did not help either. This is really harassing. This kind of a performance is not expected from a brand like Apple. I require a fix immediately....
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N
nckotwal
from Pune, Maharashtra
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Cheating in repairs under warranty

Address:Nagpur, Maharashtra, 440001

Purchased i phone se in oct 16.touchscreen stopped working. official workshop inspire at nagpur demanding rs 21000/- eventhough product under warrenty, while your site mentions charges rs 2400/-for sunscreen damage under warrenty .this is cheating.they are claming water damage which is noway possible.what is the meani g of warrenty then.Their official website claims the meagar charges under warrenty for even water damage as claimed by the...
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