Claimed

Apple India Complaints & Reviews

1
Last updated Feb 8, 2024
Complaints 1422
Resolved
102
Unresolved
1320
Quick Links
Statistics
Share
Contacts

File a complaint to Apple India

Having problems with Apple India?

File a complaint and get it resolved by Apple India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Apple India
Customer Service Contacts

Apple India Phone Numbers

Phone
+91 80 4045 5150
264
149
Fax
+91 80 4045 5197

Apple India Website

Apple India Head Office Address

19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road
Bangalore
Bangalore District
Karnataka
India
560001

Apple India reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kamna Rohit Jindal
from Hisar, Haryana
Report
Copy

iphone 6 - apple service centre

Address:Bathinda, Punjab, 151001

I am kamna jindal from bathinda. My email id is mittal. [protected]@gmail.com. I have iphone 6 from last 1 and half year. My phone gave me problem that not charging and not respond anything and i went to apple care bathinda centre. They gave me very poor service. I said to him that my phone is not working please check it.in very few second they checked and said your phone is dead and we are not able to on it. Same day i went to local store and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dheeraj Chachan
from Kolkata, West Bengal
Report
Copy

iphone 7 earphones

Address:Darjeeling, West Bengal, 734101

The right ear earphone had been received damaged by me but it was working when i bought but the tip of the right ear was lose and not intact, so do not want to risk using it and have complained several times to the place from where i have bought and also on customer care. Even registered complaints online. Have gone to many apple care centres. Not getting help. It's in warranty and just been two months i have bought phone and i have been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShristiShah
from Gurgaon, Haryana
Report
Copy

bad product service and false repair charges

Address:700055

I have submitted my iphone 6 on 27th JUly 2017 in one of the apple authorized service centres at address:
Systematix Media (Store no: A 210, City Centre, Salt Lake, Kolkata-700064)as I was getting some sudden display issues.I have paid repair charges of Rs.12900 in advance.After one month I got a response from provider that the device is damaged and cannot be repaired.
It has to be replaced with new phone.I had refused replacement...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjun Mariner
from Gurgaon, Haryana
Report
Copy

iphone 7 charging cable issue

Address:Meerut, Uttar Pradesh, 250001

I got an apple iphone 7 jet black having the charging cable issue, it shows connected to iphone but charging percentage is not increased. So, i contacted to the authorised service centre of the apple f1 solution & services in meerut but these guys are not very sure about the product the company will replace it or not and said call to the costumer care and registered your case and give us the case id but costumer care said it comes under the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
msarraju
from Hyderabad, Telangana
Report
Copy

mac - support and warranty

Address:Hyderabad, Andhra Pradesh, 500084
Website:www.apple.com/In

I bought a macbook pro on july 28, 2016 (Around this date) for domestic use and it was not performing well. My cousin took it to apptronix apple support center in july 2017, while its in support, to get it checked for intermittent issues. Support engineer checked and orally said that there is no major issue, looks like fan may need replacement. But mac got into serious issues when i started to power on in august 2nd week (Till then product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
@
@vikash
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apple service center cheat me

Address:New Delhi, Delhi, 110008

Within few days ago i will purchase a iphone 7 plus 128 gb due to some issue water enter in phone and phone stop working.. When i visit a service center service center apple member told me to submit 27500 rupees.. When i will submit that amount they will give me a new phone but when i submit that amount they will give me a defective product and cheated me......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@vikash
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apple start cheating

Address:New Delhi, Delhi, 110008

Within few months ago i will purchase a brand new iphone 7 plus and within 10 days there were water enter in phone and phone will be liquid damage and then i will visit in apple service center and pay rupees 27500 and my phone will replace but the phone will not replace service center give me a same phone and phone start hanging within few day and also clicking sound come on display... There are also much more problem which i can't describe...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parthipan Anandhan
from Mysore, Karnataka
Report
Copy

poor service of apple in india

Address:Hyderabad, Andhra Pradesh, 500084

I approach aptronix service center at hyderabad, banjara hils to replace my broken screen of iphone 6.

They said it can not be repaired and suggested me to buy a new mobile which is unacceptable. This response came from reception level itself with out even inspection of mobile by technical people.

The cost of screen is around rs. 13, 500 + tax. I was ready to pay but it is not feasible by apple authorized (I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manisha Santosh Kumar Singh
from Bengaluru, Karnataka
Report
Copy

screen cracked

Dear apple team

I have purchased iphone 6s from flipkart in the month of may 2017, by mistake it was fallen down and the screen cracked and it was fallen down from very less distance, when i visited to nearer service centre they asked half price of phone to pay for screen replacement, i have used many phone like nokia, lg, samsung, vivo my phone has fallen down many time but screen never broken and i was happy while using those...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhay shingade
from Mumbai, Maharashtra
Report
Copy

replacement request for iphone 5s in warranty

Address:Mumbai City, Maharashtra, 400092
Website:www.apple.com/in

Hi appleteam,

I made a purchase of iphone 5s from croma mahavir nagar outlet on 12/03/2017. (Invoice # is - slf02a[protected].)

For the first, 2-month phone was working fine, after that phone automatically use to get dead and never use to start even if you press the power button. It automatically starts after 5 to 10 hours. This was happening repeatedly. I went to croma store they suggested to go to apple...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600097
Website:www.apple.com/in

I had blur screen problem with my iphone 6. As my iphone was under warranty, i replaced my screen at iphone service centre (Icare – apple authorised service centre, adyar, chennai). I have the receipt for screen replacement from iphone care, chennai.
Now only after 1 month o[censored]se again the same issue started. Again i can see the blur effect on the same place on the screen as before.
Now my question is whether they have replaced...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AdPat
from Mumbai, Maharashtra
Report
Copy

faulty brand new macbook not being replaced

Hello,

In 1st day o[censored]se, my new 2017 macbook pro 13", with 3.5ghz i7, 16 gb ram and 512 gb ssd with latest mac os 10.12.6 showed the problem of screen flickering and trackpad not working properly.

Had a call with apple care (Case id:[protected] and tried all the solutions like resetting smc/ nvram etc. Later i was made to reinstall entire os with recovery utility. Even did that. Issue of intermittent screen...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411052

Hii sir my name is anis halal. I am from india i have purchased the iphone 7 plus 128 gb black from us. I had issues with the phone i went to the service center and submitted the phone the problem with the phone was the display of the phone was popped out from both corner sides. I got the phone replaced from the service center but the condition of the phone was not good it was having dents on the top right corner and other dent was on the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nikhil108
from Meerut, Uttar Pradesh
Report
Copy

iphone charger

1. I had bought iphone 7 (Rose gold, 32 gb) from amazon sold by cloudtail india pvt ltd which was delivered on 05 jul 2017 (Invoice attatched as photo).

2. On 23 aug 2017 the charger of the mobile stopped functioning. The connecting cord is however functioning.

3. It is requested that the issue be resolved by replacing the charger as it is causing inconvenience....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manav_26
from Mumbai, Maharashtra
Report
Copy

camera auto focus problem

Address:Rajkot, Gujarat, 360005

When I click any pic with focus it become blur. I'm using iPhone 5s. it has auto focus function. So whenever it auto focus or I focus it manually photo get blurred. Like my phone's eyes are week. I visit apple store on 26th July, and they returned me my phone on 3rd aug. But problem was still not solved. I visit again on 5th aug and they returned me on 21st aug. But still problem is not solved. In that period they said that they send it to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunda1029
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iphone 7 earpods replacement

Address:560037

My iphone 7 earpods had an issue first in the month of june and i got them exchanged at the apple service center, at the forum mall, koramangla, bangalore.
Once again i faced issues with the earphone and went back to the same service centre, after a week when i went back to collect the earphones back the person there told me that the earphone's serial number does not match with the one in their database so they cannot do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayushpaharia
from Mumbai, Maharashtra
Report
Copy

fraud in apple iphone service

Address:Surat, Gujarat, 395010
Website:ivenus.in

There was some problem in receiver speaker in my apple iphone 6 plus as volume was coming too low, so i visited venus data products (Apple service center) on ghod dod surat (Gujarat) on 19th august 2017 in surat.
After initial checking they told me that there is some hardware problem in receiver speaker & will have to be replaced, which will cost about rs 3200.
As there was no alternative option i agreed to replace it and handover...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Darshit_Patel
from Jamnagar, Gujarat
Report
Copy

color is chipping off

Address:Jamnagar, Gujarat

The color of my watch has started chipping off by itself. So ive contacted apple care for this issue and they told me this is not covered under warranty. This fault is manufacturer fault as much as i know many peoples are facing this issue not in apple watch but also in apple iphone 7 matte black color and still its not covered under warranty i saw someones post on reddit about this issue and he clearly wrote it that its covered under warranty...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
san29
from Pune, Maharashtra
Report
Copy

iphone 6s wifi not working. service centre unable to help

The wifi on my iphone 6s stopped working a month back. There is only 1 service centre in pune with long queues and incompetent staff.

Since i can no longer connect to wifi, it's pointless using this phone anymore.

Their customer care contact nos are always busy and service extremely poor. Apple us is so much more professional and customer friendly than apple india.

The cost of the product is very...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prakhu92
from Aligarh, Uttar Pradesh
Report
Copy

iphone 7 speakers not working

Website:www.apple.com

This is the second time when my iphone 7 came dysfunction in a single year. This is the company which is famous for its reliable products but my experience is quite poor with this product. I bought this mobile for a hassle free working so that i can save my time but it turns out to be a complete waste of time and money for me.
Apple should understand, replacing the phone is just not the solution you also have to compensate for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy