AppsDaily Complaints & Reviews

Respected sir,
I am harender singh, i insured my phone with the apps daily insurance company. i get my phone damaged by liquid on 1 of july, 2016, so i submitted it to ur customer connect center on 2 of july, 2016. after the time interval of 17 days ur company declared my phone as a total loss (non repair) and offered me a claim of rupees 9125. i accept your claim n send my accesories to the head office. the company tells to give the clain within 21 days. but it is being more than 1 month and still i did not get my claim yet. so help me up to get my claim.
I hope you will take effective steps toward it
Thank you

Hi,
Have submitted my damaged mobile handset almost 2 months ago there is no trace of it being returned and there is communication from the appsdaily, have to make several calls for them to respond with fake promises that the device will be returned by 2-3 days and the same story continues if you go to office to enquire about the product and the the status as well very disappointed with this unprofessional behaviour of the staff and the insurance company

AD_D_050716_[protected]
Around 50 days over but I didn't hat mine samsung galaxy note 5 back.
While calling to customer care they not picking call more then 30 times at a time
Still not know where is mine phone and in what conditions.
If warranty period going to expired of mine phone keeping with them only then no use to get warranty from company for 1year.

Very very bad experience fed up now

Next option consumer Cort only looking to help me.

I lost my phone iphone 6 16gb which was insured by appsdaily. I approached appsdaily consultant he provided me application forms regarding my phone theft case and i sent to main office. Ad_t_100616_[protected] is my intimation number. I was told insurence will cover 75% cash back within in 15 to 20 days. After 20 days i received a message regarding the amount will reflect your bank account within 5 working days. Since then, its been two months i havent received any amount. Please help me

Iam an apps daily insurance holder. I have insurance against theft(platinum).
I lost my phone VIVO Y51L on 21st aug, 2016 while i was at Baga beach, Goa.I filed a complaint regarding the same in Calangute police station, Goa. on 22nd august 2016. As mentioned in site i contacted the customer care executive of apps daily. She registered he claim and atlast told me that pickpocketing is not covered under companys policy. They says pickpocketing is not theft. Then what actually is theft?
Iam hereby providing my details and am ready to go for further legal steps if they dont accpet my claim as this is a genuine case.
date of incident : 21st aug 2016
place of incident: Baga beach, Goa
phone model: VIVO Y51L
Imei no1. [protected]
Imei no2. [protected]
platinum 15k serial no. 6782285

Hi I had taken APPS Daily mobile insurance of my I phone6 mobile during purchase. The phone screen broke . I contacted APPS Daily and they asked for the repair estimate, which i submitted (It was replacement cost . Totally appx 24000/- out of which I was to pay 12000/- and insurance company 12000/-apx.) After their confirmation I got the mobile repaired /replaced and paid the repair cost. I submitted all the documents online, as they do not have any office and do not meet in real. They kept on raising issues in documents which I kept on clearing and I have submitted all the documents and after repeated cals I am not able to contact any one at APPs daily.

whenever i call their toll free no. I have kept on hold for 1.2 hour - 1 hour but no one come on the phone from APPS Daily side.

Almost one year has passed and My claim is not released till today .

check and release claim at the earliest.

My self-sandeep dubey from Indore contact no -[protected], [protected] and complaining about apps daily insurance.
My phone has been damaged in an accident, and i have intimated to Appsdaily call center through its contact no[protected].
They replied through sms and asked to submit the document, Mobile and Rs 715 in connect center Indore.
I have submitted My mobile and Rs 715 to appsdaily executive on 17th August-16. When i called to call center on its contact no[protected] then executive told me your claim is on hold because of signature mismatch on claim form. Again i went to appsdaily connect center on 22-August at 3:00pm but connect centre was closed and a information sticked on shutter mentioned that store is closed because of technical error. Again i called to call centre but whole line was busy. Again i went to connect centre indore on today (27-August-16) to update regarding my claim. apps daily executive has taken my signature on terms and condition form and uploaded in apps daily system and asked me to wait for 1 hours. When i reached there after 1 hour they saying your claim has been rejected because u have submitted the document after 7 days. after that i called to call centre but they also saying your claim has been rejected and disconnected the call.
Then again i called to call centre and discussed the matter with Rupali Khandare (apps daily executive) they also saying that your claim has been rejected. When i asked to talk his senior, she clearly denied that call cant be transferred.

Dear Sirs/Madams
Reference your mail from customer care (AppsDaily) dated 12 June 2016 and Intimation Number is AD_D_120616_[protected]. I had submitted all documents, Rs. 500/= and mobile phone in Kolkata office of Apps Daily (Address:CC1031-Kolkata-GariahatRoad, 46/31/1, Gariahat Road, Room No- 214, Second Floor) dated 17 June 2016.
Sorely remind-VI to you no settlement my mobile issue till day. Already seventy days over, I have request to all of you please resolve the settlement issue early.

Thank & regards

Dear Sirs/Madams
Reference your mail from customer care (APPSDAILY SOLUTIONS PRIVATE LIMITED) dated 12 June 2016 and Intimation Number is AD_D_120616_[protected]. I had submitted all documents, Rs. 500/= and mobile phone in APPSDAILY office (Address:CC1031-Kolkata-GariahatRoad, 46/31/1, Gariahat Road, Room No- 214, Second Floor) dated 17 June 2016.
Sorely inform to you no settlement my mobile issue till day. Already seventy days over, I have request to you please resolve the settlement issue early.

Thank & regards
Sibu Bose
NOB: +91 [protected]

Hi i am ajay jain from delhi. my intimation id last seven digits is 7746917.i gave my mobile phone on 5th august 2016 for repairing under claim. i feel very angry to say that this company looks like fraud as i have not got my phone on time.
whenever i call they say that :pata nahi kab milega:. now i am waiting for more 2 days then i will place a FIR on this company no matter what the outcome will.

I have a claim vide intimation no ati_130316_2999875. My documents have been verified and have been processed for finalization. It is initiated me on 20th june, 2016 and it also initiated that the finalization will be made within 21 working days but till now although the said time is over there is no further information in this regard. Please look into the matter and take necessary action on it.
Thanking you.

My mobile get damaged by liquid.
I approach dis company and submit my docs to them on 19th of may 2016.
They assure me the claim of rs 5000.
I have already submitted all my docs. Thrice.
Till the company is not giving me my claim.
I have tried it a lot to contact them bt unable to reach.
My intimation id is: ad_d_110516_[protected] given by the company.

I had made a claim on 19 july 2016
Intimation no ad_t_190716_[protected]
As on 21 aug there is no response. I am calling customer care but no one received. I have been put on hold for more than 50 minutes everytime.
On website there is no response. Website
On connect center there is no response.

What can i do now?

Should i file a case against apps daily...

Sir

I have a sony xperia z1 mobile phone and it is under full insurance cover of your appsdaily insurance company.. Because of fell down of mobile phone the display of my mobile phone was crashed.. And as per the insurance policy of apps daily claim policy the display of my mobile phone was under full insurance cover.. So i longed a request to apps daily insurance centre at moga, pin code 142001 on 03 july 2016 and handover my phone to them and they charged me a advance money of rs 500 and gives me a 30 days time period.. But it is now more than 50 days but they are not returning my mobile phone.. Every time they makes some excuses and delay the time period.. Its very difficult for me to stay without my mobile phone..

My registered mobile number is[protected]..
So i requested u to please make some quick action and get my mobile phone repaired..
Thanks

Regards
Rakesh kumar
22-july-2016

Dear Sir/Madam,

Please see the my AD_D_220616_[protected] i have submitted my mobile in your Borivali West Branch on 29th June now almost 2 month over but till date i have not received my headset please help me to get the headset back.

However, the claim has been rejected by New India Insurance company due to i didn't inform early to company but its okay i don't need insurance claim; I only want back my headset that's it.


Thanks & Regards,
Mahendra Dhangar
+[protected]

Dear sir,
My name is Ashwani Kakkar and I have deposit my phone and my documents on feb2016 at your Ghaziabad office.
But till the time no response from apps daily.
Your customer care also not given any posotive response, they always says me that no pendency in your documents plz wait.
Sir this is already pending from last six months.
Plz help
The details are:[protected]

AD_D_210316_3008304

Ashwani Kakkar

Regards
Ashwani Kakkar
[protected]

First time when my phone was damage that time i contact immediately to call center. Within 6 hour then tomorrow 22 jun 2016 receive document by email. And i contact to aurangabad maharashtra customer care office. Apps daily employ said me (Our company internet bill not paid you have to wait 4/5 days and then after that i reach again employ said me sir our company server is down) as per company policy my document reached within under 7 days but its company problem and company employ said me ur delay document receive ur not not able to take the damage claim and company customer care not receive phone take too much time 25 minute till not receive
09aug 2016 i receive a phone call to apps daily my new intimation id is generate and second time intimation id is not working and 20/8/2016 saturday i went ur office at 4:00 pm ur office is close i have proof of call recording apps daily customer care office aurangabad and video shooting

My phone sony experia was damaged due to water. Since it was insured therefore it was submitted to appsdaily for repair. After one month they informed that its a total loss there fore i will get payment. For this i was asked to courier remaining mobile spare parts to
Ub insurance associates
C/o apps daily solution pvt. Ltd
6th floor, c - wing, oberoi garden estates
Chandivali farm road, andheri (E)
Mumbai-400072, india.
I courier the same on 29/07/16, avb no. [protected]. But didnt received anything till date. Kindly do the needful at the earliest.
My clain information no. Is ad_d_170616_[protected]

I m jitin arora
and i met with an accident and my mobile phone was damaged on that accident and in apps daily outlet i make the complain on june 14. And on july 5 my mobile phone is received on apps daily care and they told that your cell will be go on repair basis...
And from that 5 july to till now i don't receive any information about my cell that it will be repaired or not..
It takes around 50 min to hold when we talk to the care to apps daily..
I have see the worst insurance company which don't complete its commitments which they give to their customers...
Intimation ad_d_140616_[protected]
jitin arora [protected]

I was submit my phone vivo x5pro 29/06/2016 at your authorized service center which is stabilize in jaina towar-ii district centre, janakpuri and according to company policy company given the handset after 45 days but after 45 days i was talk to appsdaily person but last 10 days any body not pickup the phone i m very disappointed to apps daily service in future i will not connected with appsdaily because appsdaily not able to solve the problem for consumer on time...