AppsDaily Complaints & Reviews

Sir i have bought a samsung a5... Due to damage i have submitted it to ascent enterprise my clain id (Ad_d_040716_[protected]... I gave it on[protected] time 11:54:00... So they did not responce me... I went directly to the service and enquired they told still i did not get approval.. Kindly give approval my prrof... I kindly request you sir.. Since till know it 20 days over... Ii request you sir

Dear Sir,

I have already submitted all document regarding my claim id 2869971. & steel I have not received any massage.

Yogesh Pandya

[protected]

Complaint id[protected]

I had bought gionee s plus phone for my daughter with apps daily insurance cover in december 2015. the phone got damaged in may 2016. lodged the claim with appsdail on 21.05.2016 and submitted at the office which is at 29, 2nd floor, sawarkar block, shakarpur, main vikas marg, delhi of apps daily on 23.05.2016 with a fee of rs.500/- for lodging a claim. the executive present at the centre informed that within 30 working days my phone will be received back. today it is 14.7.2016, no response is received from apps daily till date. i tried to know the status from the website, to which it only shows, "the service centre has accepted your phone". the status is same for the last 20 days. i tried to contact the executive on the customer care, he simply informed me that you would be getting a call or email soon. no further information. today i. e. 14.7.2016 tried to contact delhi centre, the executive is very rude, did not try to listen, disconnected the phone. tried further, but she did not picked it up.
It is an expensive phone that is why i bought the insurance cover. i am really shocked about the conduct of the appsdaily. they do not want to listen to the problems of their customers.
I had problem in lodging the complaint with them as well, the website was not working at that time, long waiting period (minimum of 25 minutes) to speak to executive and to my surprise the phone line gets disconnected as soon as the customer care executive comes on line. today also i tried their customer care number at least 20 times to which i am getting a reply "the dialled number could not be contacted at this moment"
They have no specific replies to your queries and only standard answers.
Please help me in getting my phone back. this conduct of the company makes me think why i have bought the insurance cover. it cost me first and then i had buy another mobile because in today's time you cannot live without mobile and to face this kind of harrassment without any fault of the customer.
If i had known this, i would not have bought it not even thought about purchasing it.
Today i learnt a lesson not to buy insurance for any product because in india insurance means harrassment to you nothing else.
You lose your product as well as you face lots of harrassment, waste time in following up your matter and face rude behaviour of executives.

Regards
Meena
[protected]

You people are advertising to submit a standby handset to the customer and not providing it. Even taking plenty of time to recover the claim. Playing rumors to the public.

Dear concerned,

My name is maj. cherry singh currently working as an executive vice president - hr with yes bank.

My damaged s6 edge was accepted by your kalkaji center on 7th june 2016. the intimation id is ad_d_030616_[protected]. model no is sm - g9251.

Inspite of my various attempts to know the status of my phone, i am not able to get the same either from your call center or kalkaji center. i am really disappointed with the services been provided to the customer. i need resolution & immediate revert from the concerned department on my cell phone status. does it take 2 months to change a screen?

I would request you to call immediately or else the same will be escalated. i am losing y patience as cant do without my phone any longer. you call center put me on hold for 30 mins & i disconnected the call post getting frustrated. noone attends call or is there to update the status. does this company exists?

My no is [protected]. expect a revert imdt.

I am pankaj jain.
Contact no.[protected]

I have given summit my samsung a 5 mobile to apps daily service center on 18 may 2016. i was told you will get your phone with 20 days and maximum 45 days but till today i have not received my mobile and not getting proper answer for the service center of apps daily. i am tired of this now.
Dear customer,
We are pleased to inform you that your claim intimation number ad_d_160516_[protected] has been confirmed. we now request you to visit our following appsdaily connect center with the necessary documents at the earliest in order to process your claim. list of documents is sent on your registered email id.
Address: cc1191-mumbai-fort, 26, grnd flr, maharashtra bhavan, bora bazar strt, bhnd handloom house ph:[protected]
Appsdaily would reject the claim if the complete set of documents are not received within 7 days from the intimation date. as per policy you are requested to pay rs 500/- to the appsdaily connect center executive. please visit our website http://www.appsdailyclaims.com to know more about the claim process.
So i submitted all the necessary documents on time as u was told by them. i m attaching all the document for the reference pls check

Dear amit ji

I have done a payment of rs 24750/- and i have send all the documents on 21.05.2016 through trackon courier. and my documents are verified.

Intimation number - ad_d_040416_3021848
Imei number - [protected]

I have not received the refund amt rs 16744/-, request you to kindly look this matter and initiate the refund on priority, as its been long time.

Looking forward to hear from you.


—
Thanks & regards,
Mehar dua
91 - [protected]

I had purchased insurance from appsdaily for mobile protection.Insurance premium amount : inr 4000. My mobile screen got damaged & appsdaily is not covering my mobile damage and asking for money to repair the handset. Although they agree that my mobile damage is covered in insurance policy but are not resolving my screen damage.

I have submitted my samsung j7 handset for display change on 22 june 2016 to appsdaily centre: b-4 gf shop no. 04 kalkaji new delhi-110019. now 15 days passed and there is no update on my handset repairing. the person take care their kalkaji office even does not pick any phone available at his desk. i have seen it so many times.

The customer care of appsdaily is a blunder, no one is responsible for any comments given by their executives. i could not understand what to do with these daicotes.

Dear team, via claim intimation id: ad_d_070616_[protected], i had submitted the damage insurance claim for my mobile mi4i which was a nine months old device at the time of registering for claim.
Claim was registered using id: gupta. atulgupta and subscriber id: 4816923
Contact email id: gupta. [protected]@gamil.com


Claim was registered om 07/06/2016 and device was submitted on around 12th june. its been over a month now, that no update on device is received, where as site claims for the repaired or replaced handset in maximum 10 days.

We have already waited over the update for almost a month now, and till now we don't know whether phone will be repaired or replaced. atleast some clarity over that should be communicated. also, we need a end date by when we would receive our device back.

I have given my Samsung phone as touch broken in calicut office of Apps daily
on 11/06/2016 but up to now i didn't receive my handset back after repair
attached the claim details
at the time of purchase it is offered by the company that they will give a solution with in one week but now it has taken more than one month
still under service, please help

Dear Sir,
I purchased a micromax A114 canvas 2.2 mobile hand set along with Daily ultimate protection lite 1599 at 21July of 2014 but after long time I forgot the password, I am can not able to operate that software now therefore you r requested to kindly provide me the new password for smooth operations.

Anjali
Kharagpur
[protected]
[protected]@rediffmail.com

I have applied for insurance for my asus mobile, my papers was manually approved, on 14th may 2016, it was told to me that i will get my insured amount within 21 days, it is almost 60 days, no reply from apps daily & website always shows "settlement of your claim is being finalized. You may check for next update after... So and so date"
My intimation id is ad_d_180416_3034863 (Provided by appsdaily)
Please help me... See the image

I have submitted my fon on 18 may 2016 till now no status is being given i m fed up of calling customer care no one response keep holding for more then half an hour i m upset with the lady who manages ur laxmi nagar offic she got no manners to talk nd about help she only show she is busiest one on earth i donot care about it but do return my phone please i m already suffering a lot ur management is very very poor my intimation i'd is ad_d_110516_[protected] look into matter at least send my phone back i m sick o[censored]r services

It's been almost a month since my htc desire 626 phone has been deposited in your service centre for repair.. my intimation no. adn_120616_[protected] has gone through the initial checking process and no updates regarding the repair has been provided to me.. i wish to know whether my phone is ready for use or i am going to get a refund of my phone purchase amount. an immediate reply will be appreciated.
Regards,
Ankita ganguly

Dear sir,
Iam mr. naini srinivas goud i purchased new mobil model no sm-a800f at bajaj electronics, hyderabad
Invoice no jh|15|14135 date : 22-aug-2015 this mobile is insured by apps daily
At the time of mobile purchased
Unfortunately this mobile is 24th feb 2016
Claim id ad_d_260261_2982607
This is approved on 11th mar 2016 settled amount 16198/- that time but amount will not credit in my account still now. so many times i will call to call centare they are saying wait sir it will be created to your account. but created still now
Please slave my problem as possible as early.
Yours
Faith fully
Naini srinivas goud
[protected]
[protected]
([protected]@gamil.com)

Dear sir,

With a great assurance about your services we insured our hand set iphone 4s. at the time of damage report we did all the formalities as required by your local office but after 3 weeks we received your call that the hand set is damaged due to our ignorance and it is not covered under insurance. i just wanted to know how a person can intentionally damage his handset its all due to ignorance mobile phone get damage.

Thanks
Rajesh jain

Dear sirs,

Still there is no respond from your ends after 20 days, even though fir copy along with all documents has been submitted in your sahid nagar, bhubaneswar. Your peoples are not taking any action till today.

When we met an accident & fell down on ground that time some one theft my mobile and same thing you can check with your mobile voice record but your persons said that mobile has loss?

Once again i request your peoples for re consider the matter and return my mobile or cost, which will as per your roles.

I will wait another 07 days, if no action will be taken from your ends then i will lodge a complain in nayapali police station for inquiry

If required also i can also produce cc tv pottage during accident.

Hope you will revert quickly.

Regards,
Jagannath biswal

I wanted to know my iphone 4s claim status. lost my intimation id, my registered mobile number is [protected] or [protected]. no one attends the phone call customer care. please respond. my adress in 10 srinagar, vadamadurai po, coimbatore-641017, tamilnadu

Sir i m very dissapointed from yours company. Kindly give me a resolution for this. My intimation id is ad_d_200616_[protected] and it was given by apps daily insurance. But after lodging complaint they don't create any action. According to their rules. I had already registered with offline and online medium of the company. I had visited their relationship office in my city yamunagar many time but they doesn't respond till now.In my all life it is very bad experience from a insurance company.