Aramex Couriers Complaints & Reviews

Dear Sir/Madam,

the subject mentioned AWB [protected] dispatched from Hong Kong on 14/04/2021 but till date ARAMEX courier fail to deliver the same, they are not confirming on mails that when it will deliver, this parcel container samples and we need to prepare full container of Export shipment according to sample,

please help us to deliver the parcel at earliest...

I have ordered a supplement from iHerb and it is being handled by aramex, shipment no: [protected]. The shipment is under the name Agnivesh Ayachi and address Plot 403, Ward 6C, Rambaug Road, Adipur, Gujarat. The kyc documents are being rejected by aramex as shipment address is of my workplace and it’s not the same as my identity proofs which have my old home address. I have attached electricity bill and employee id card as additional documents...

My tracking id is [protected]
due to kyc issue my parcel is pending for delivery and it is hold at customs so requesting you please release my parcel and deliver the parcel at provided address.
Attaching my kyc id...

To the Aramax sir/mem
I tell you so many time we write company name by mistake I want to send individual name and I already submitted individual documents so why you don't cleared and don't accept my individual documents I was send application my own hand writing.whan we write IEC code by mistake so again you reject so please accept my individual documents and send me parcel my individual adress if any discussion so please call me...

Very very very big cheating company Aramex. They increase the customs duty for the shipment and demand money from without any reason, they won't reply to you at certain times then they if you are decided to pay what they demand money for customs clearance, after making payment then they demand money for some other reasons and they asking you to pay or cancel the order. Once we cancel they dispute the shipment and sell out in the local market,...

I have ordered a product from Nike.com with tracking number [protected] (aramex tracking number) and it was being shipped through aramex. I was asked to submit a kyc and I did so but got rejected multiple times saying my address does not match I provided them with the correct address but yet I get rejected again. I just want my product delivered to the address provided. Thank you....

Hi,

I'm reaching out to request assistance with the Aramex KYC process. My package - [protected] is stuck in customs. I'm living in a rented apartment in Mumbai and have attached the picture of the first page of my rental agreement as a document for address proof. The KYC documents are getting rejected repeatedly as the delivery address is not the same as the permanent address on my Aadhar card and Passport. I'm unsure what...

Aramex India has been one of the worst companies to deal with. The staff are incompetent and does not know how to communicate in a timely manner. My father and I have been in a lot of stress because of Aramex. I have recently got my watch repaired and decided to ship it to my father living in Ghaziabad from Auckland, New Zealand. The watch was bought in 2017 and its product value of the watch is $200 (around rs 10, 000). Aramex India has...

It has been more than 15 days but my package is not yet delivered. There is no response frm customer care or any other executive...

Good evening to All.
Consignee name is not matched with KYC documents because what are Reason? Kuwait Aramex write in a address spelling mistakes but with my aadhar and original proof not matched
But stopped my shipment in Apo-Banglore airport terminal India
TRACKING NUMBER [protected]...

After submitting KYC documents several times it is getting rejected very annoying.

Address is not the same as I have given for shipping but attached the supporting document which proves I am the resident of given address for shipp...

There is no kyc link, the given link is expired. I request plz forward link and clear my product.[protected] number...

I am sending a parcel from Tiptrans to my home address India, my AHWB Bill number is [protected]. I got a mail from Aramex to tell me to pay the Customs duty charge using the mode of payment vide RTGS / NEFT / EFT / IMPS. I just ask your customer service guy that can I pay the amount by other easy methods like Deposit cash to that given bank account. And today when tacking my shipment on 4 Fab 2021, 4 pm in Aramex site it says Shipment refused...

Hi, for the order num:[protected] they asked for KYC docs, so I submitted adhar and lpg gas connection docs, still they keep sending messages that the address do not match for KYC doc, but I have already submitted lpg gas connection papers where the billing adress matches with delivery address....

[protected] this is my shipment number .. in tracking it is showing it is delivered ...but i did not get anything & no one contacted me yet .. its very important shipment ...please do the needful my tlipon [protected] [protected]...

I have an order to be cleared in customs however the KYC documents I updated was rejected but I don't understand besides passport and adhaar card what else is the biggest proof for KYC.
Also the address has no issues on my KYC.
they have rejected it again...

I was expecting my shipment from hongkong...recently I got shifted to a new house..so address was changed...I tried to contact aramex people..they were not helping me out ..mailed them all my documents...for address amendment procedure..they were nt checking them properly..they were saying..this is missing n this is improper..they work as in they are in some government setup
.specially this jyoti Dhingra..when I spoke at delhi customs...

Hi,
I have ordered one product from Alibaba. Tracking id is [protected]. Which is already delivered by Delhivery. There was a charge of 1107 Rs. as cod. And I paid it also. Now I want to know why I am being charged 1107 as cod. I already paid 1107 Rs. online at Aramex on 23rd of January. I don’t understand why am charged two times? Earlier I reported the same issue but your cs Seema Kumari answered only once. Told me item delivered...

I asked shipper related to this. She said shipped 9 days before. If the item not received from Aramex means why asking customer id. And my customer id also validated. One of my friend ordered like that his tracking number updated within 24 hours after updating customer id. Please give me a proper solution. Or request for cancel the shipment. Tracking number [protected]...

Aramex keeps asking me to send my KYc documents and even after sending the correct documents it keeps saying the address doesn't match. It does. I've tried a billion times and my parcel is stuck at customs for about a month. I can't even reach Aramex customer care. Please help....