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Aramex Couriers Complaints & Reviews

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Last updated Apr 9, 2024
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Aramex Couriers reviews & complaints page 18

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P
Preksha1998
from Bengaluru, Karnataka
Dec 12, 2021
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KYC Document submission

I received a link for KYC documents registration, but the link is expired. If you can please provide an active link for the same, then I will be doing It as soon as possible,...
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V
vivanshah
from Vadodara, Gujarat
Dec 12, 2021
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KYC issue

Website:nike.com

The delivery address and the address in KYC documents does not match. The parcel is stuck at Bangalore, and I am not able to change the address. The order are nike shoes with an order number: G[protected]
Please help me and deliver the shoes as soon as possible....
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S
satish@123123
Dec 10, 2021
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No updates after kyc submission since one week

Shipment number : - [protected]

No status update since 3rd december, hen the kyc was accepted.
Please give me an update, i can pay custom duty.
Please communicate and give status update....
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M
manjusn 1723
Dec 10, 2021
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My aadhar card address and shipping address different

Address:Sagar hospital Jayanagar banneagtta road bangalore 560041

My adahar card address and shipping address defferent plz send my company address
Namber -tracking 1911202...
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A
Aryan N Khurana
Dec 8, 2021
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KYC documentation fault

Address:Gujarat

The issue is that when i upload my individual documents, then i cannot attach my company documents...
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P
Petina
Dec 7, 2021
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Stucked parcel

I would to file a complaint regarding my parcel that is stucked with Aramex, I was supposed to have received it on the 1st but still nothing and there is no communication or update none whatsoever and there is a weeding that I nerd to attend on the 15th of this December. I don't know what I am am goj g to wear since they are quiet with my parcel. I am so hurt and disappointed in them.
The tracking number is:[protected]...
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L
Less94
Dec 6, 2021
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KYC document address proof

I have ordered some clothes from the US from fashion nova and they sent it through Aramex, the address written on my package doesn’t match the address of my rent agreement because it is written as per government names but it’s the same address! Your agent are asking me to tell my shipper to change the address but the shipper cannot change and has terrible customer service. Please clear my package, it’s the same adress just written differently....
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T
Tasneem Aliyan Aqqad
Dec 5, 2021
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Bad service

They lost my package...
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A
Anwesha Sengupta1234
Dec 4, 2021
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Kyc getting rejected for customs clearance

HAWB bill no. [protected]
My permanent address and delivery address is different. I have uploaded pan card, aadhar card and also bank account statement for local address proof. But my kyc for customs clearance is getting rejected and I am unable to contact Aramex. Please help....
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M
Moataz Ashry
Dec 1, 2021
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Mailman behaviour

Address:Alexandria

Mailman info as follow:
Name: Reda
Mobile number: [protected]

I have been faced a very bad behaviour from aramex mailman, as he didn't want to deliver
Package to floor number 6 because there's no elevator and forced to go down to receive Package from him or he will leave without giving me Package....
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C
Chetas Mahto
Dec 1, 2021
Jan 9, 2022
This thread was updated on Jan 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KYC address

My shipping address is different from the ones on the kyc documents so please consider this...
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A
Am44@
from Darjeeling, West Bengal
Nov 30, 2021
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Address issued

I responded to their mail and uploaded my Adhaar Card Front and back, also my Pan card. and my front page of SBI Passbook. but still the Tracking Number was updated as "Invalid Identity proof document". I don't know what to do, i submitted a request to at their webpage "there was a difference in my Shipping address and the address in my ID... Because im serving in INDIAN ARMY so im currently posted in NE the difference was that i mentioned...
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C
Chetas Mahto
Nov 27, 2021
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Delivery customs

I have been submitting all the kyc documents needed for the past week but it keeps getting rejected. I currently have my temporary address as the shipping address but am also uploading an electricity bill with the same address as the shipping but it still keeps on rejecting please look into this...
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H
hegou
from imphal, Manipur
Nov 23, 2021
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Kyc rejection due to mismatch name

Address:Zomi villa North AOC Imphal east

Sir my order no [protected] is rejected in custom due to mismatch name as i have given my name in short NICKNAME which does not match my ID name as i am not aware that this will be causing a problem, what will i do to recieved the the product or get refunded...
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5
5lnp 5Lnp
Nov 22, 2021
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Kyc not match

Address:Aramex kyc india

I had order Nike shoes almost half month go. Unfortunately my address is not match because I given it wrong. But I try to contact aramex there is no good response. And my shipment is not clear till now. I try contact Nike they told when shoes come back to shipping center we will refund you. But now I am confused what to do if my kyc is rejected how aramex deliver it back....
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Drkgd9909
from Bhimavaram, Andhra Pradesh
Nov 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KYC address issue

My delivery adress is different from my adress tgat is present on my KYC documents so please consider this sir please...
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Drkgd9909
from Bhimavaram, Andhra Pradesh
Nov 20, 2021
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kyc issue at customs

Address:302,Seven Hills Apartment, Sanjana Estate

Dear sir/madam
Hi Your shipment [protected] from dbrand is on its way to India but cannot be cleared from customs due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address they are sending me like this sir but i submitted my documents clearly but its getting rejected because the address provided by me is different from the address in my documents sir because i am a student i...
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R
Rijul Saini
Nov 18, 2021
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kyc documents getting rejected

I have an order stuck at customs for the past 2 weeks, I have tried to upload my KYC documents multiple times but it keeps getting rejected. I moved to a new state recently and haven't had a chance to update the address on my IDs yet, but my father has this address mentioned on his Aadhaar card. I have uploaded multiple documents like passport, signed letter on company letterhead, etc stating my relationship with my father and that I am currently...
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Pranav kudale
from Vadodara, Gujarat
Nov 18, 2021
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Package Pending in identity proof

My tracking number is :

I tried to contact the customer service earlier but havent heard from them at all. My shipment has been stuck in Identity proof of customer.I received a text msg with a link to fill out " KYC document for address proof", but the link was expired so i could not fill it out and i went on your website to find it but could not. what am i suppose to get a kyc document for address proof link and my package...
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I've ordered an order worth 10k from nike.in and was requested to submit kyc verification from Aramex couriers... it keeps saying that my consignee name doesn't match...the name on my aadhar is just a little longer than my consignee name, everything else has been accepted, please look into this issue...
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