[Resolved]  Aramex Couriers — Charging more custom duty

Address:

560066

Hi,

This is Tapesh Syawariya. I am a regular customer of bodybuilding.com.

I was receiving my package through DHL service from last two times. Let me tell you clearly that In India if you are ordering from bodybuilding.com and shipment is coming through DHL then the things will be cheaper than the local Indian market and yes we have complete trust that goods are genuine.

I have mentioned above that if shipment is coming through DHL means (based on my experience)-
Only first time you need to give custom charges on goods and it is only 15%.
I have given custom only first time and there were no charges when i received my next shipment.

For this DHL method you (customer) needs to go to Indian Post Office and has to pay 15% duty after that they will deliver it to the shipping address.

But in case of other carriers they (carriers) will pay amount of custom when the shipment arrives, Customer doesn't need to go to pay the custom. Custom will be the same 15% how can they pay more when government is asking for 15% but when these carrier people (for example FedEx Aramex etc) delivers the goods they ask the customer to pay 50% custom charges. Same thing happened with me when it came through FedEx (my first order) and same thing happened with my current shipment (carrier is Aramex).

So my question is Why these carriers are charging more?
Definitely bodybuilding.com will have tie up with these carriers and they will be paying some amount to carriers to deliver the goods.
They should ask customer for the custom charges that is 15% according to the government rule (which i paid when carrier was DHL) but why they are earning from customer by asking 50% custom duty?

Please provide the solution?


Thanks,
Tapesh Syawariya