Claimed

Aramex Couriers Complaints & Reviews

1
Last updated Apr 9, 2024
Complaints 963
Resolved
127
Unresolved
836
Quick Links
Statistics
Share
Contacts

File a complaint to Aramex Couriers

Having problems with Aramex Couriers?

File a complaint and get it resolved by Aramex Couriers customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Aramex Couriers reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pokemonmachu
from Bengaluru, Karnataka
Report
Copy

customer service desk

I have received an international shipment and i am following up endlessely with the customer service to deliver it to my address. Everyday i follow-up & call around 5-6 times & they would say sorry we will deliver it today but no body comes. They will simply update the status as receiver not at home. Most of the time the service desk will say the servers are down & we cant help you. Please call later. This is the second time i am facing issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Darshidaley
from Bengaluru, Karnataka
Report
Copy

product delivery concern

Address:560017
Website:www.aramex.com

Hi team,

I had purchased a product from a seller kemioon and the product is shipped through aramex and i haven't received the product yet.

When i had a discussion with the representative from aramex, i understand that the payment mode is cash on delivery.

My tracking no. For your reference is [protected].

I had already paid the amount when i purchased the product online and yu guys...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thane, Maharashtra, 401602

([protected] tracking id)

What sort of service are you providing, my package has been out for deliver=
Y since 23rd of august and every damn # day it's out of delivery... W=
Orst service by you guys and the aramax company... I am going to sue you g=
Uys and file a suite for fooling the customer... Kindly deliver it asap or w
Ait and watch

Regards alex...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
Ephebeia Sol
from Lucknow, Uttar Pradesh
Report
Copy

misbehave and wrong commitment by the courier boy

Address:226010

My tracking no. Is [protected].
Since lat three days your courier boy rahul ([protected]) is making me fool and my courier was supposed to be delivered by day before yesterday but didn't. Today when i called him he is misbehaving and saying that i am on leave and will not deliver do whatever you want. Need action immediately and my courier by today at any cost.
Is this the kind of services you are providing. Very pathetic experience.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Delideep
from Nagamangala, Karnataka
Report
Copy

courier on hold

My courier has been on hold since 17 august 2017 and each time they say it will be delivered on priority basis and someone will contact me. I haven't received it nor any calls! I have called everyday to no avail. I'm leaving the country soon and if they can't deliver they need to say that! My shipment no is [protected]. Someone in that office needs to take some responsibility...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
annu_sinha7
from Mumbai, Maharashtra
Report
Copy

illegal extortion of money in the name of customs.. without bills or proof

Address:Mumbai City, Maharashtra, 400072

Consignment no-[protected], [protected]

I have had many telephonic conversation with aramex regarding this matter but no action has been taken or satisfactory replies to my queries has been made by aramex.
I would like to once again mention my questions :
1. For consignment no-[protected]. The original value mentioned in print was 955.74 for which customs duty chargeable was shown in print as 393.61inr. The assailable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjali Dedha
from Noida, Uttar Pradesh
Report
Copy

worst kurtis

Address:New Delhi, Delhi, 110020
Website:Fabfunia.com

1 want to return my dress because the dress which i get from fabfunia is worst. And i can't take this. I m very disappointed from your response as well. Refund my money.. Material that i got is not cotton and it is unstitched. I received it from aramex courier service... Now finally i want to return this dress and get my money back from fab funia......
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
aranab
from Bengaluru, Karnataka
Report
Copy

false status update for delivery and delivery overdue

Address:Bangalore, Karnataka, 560103
Website:www.aramex.com

I was expecting urgent delivery of my medicines through aramax couriers in bangalore on 17th aug. Airway bill no. [protected]. However no attempt was made by courier services to deliver my parcel and simply updated false status as "customer not available at home". On complaining and follow up with customer care multiple times (Through email and phone) delivery was assured on 18th aug. But the same thing was repeated and false status was updated...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Lucknow, Uttar Pradesh, 226018
Website:aramex.me

My name komal gupta
My mobile no. [protected]
And my address old ganesh ganj lucknow
My problem-
This kurti fabric is not good and i had booked kurti not a fabric so i want to return this product please help me and return the kurti
If the cololity prefet so i dont want to return this product
Please sir as my hardly concern please return this product and and return
My money please sir... As soon...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sreejith Jayakrishnan
from Mumbai, Maharashtra
Report
Copy

order not delivered

Address:Ernakulam, Kerala, 682026
Website:www.aramex.com

My order [protected] which was to be received on 8th august has not been received yet now, and in the tracking it is showing that the order has reached the operational facility cochin on 2nd august.
And on 121th august when i went to the parcel office to ask about my package they are telling they didn't received this package and it is unable to track now.
Why this irregularity always followed by you....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
dhanaprakash
from Mudkhed, Maharashtra
Report
Copy

re: 31143920323 duty problem

Address:416436

Dear sir,

our shipment ([protected]) is blocked more than 2-3 weeks. After receipt of duty payment email, we immediately paid custom duty, brokerage charges, and GST to aramex account. But yet consignement is not received us.

Please inform us, what is the problem to releasing our consignment?

Now, aramex is asking us regarding storage charges, please inform us which charges is this? If it is custom...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gajanan hodavdekar
from Pune, Maharashtra
Report
Copy

size problem

I had ordered a red colour t-shirt online, i have to return it as the size is small. But when i tried calling on the given number they are not receiving the call. When i called after sometime they started talking in some other language. When we tried to send a request through email they didn't even accept the email. Kindly look into this matter and sort out it as quick as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
The Woman Mrs India
from Vinukonda, Andhra Pradesh
Report
Copy

worst courier services

Hello aramex
I am apsara, i am fond of collecting custom made jewellery and i most of the time but online from alibaba and aliexpress websites which are china based online shopping portals.
This is regarding my one of the shipments number [protected]. My shipper sent to me on 28th of july and today 5th of august it has not reached me.
Whenever i call up aramex i was told to ask my shipper. I asked her she called aramex...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NidhiThaker
from Pune, Maharashtra
Report
Copy

worst customer care

Address:411057
Website:www.aramex.com

My courier was destined to pune, sent on 27th july. I don't know how it reached phalatan.
It was in phalatan for more than five days (Look at the irony that pune didn't check that this is to be delivered in pune and phalatan didn't return immediately saying this parcel belongs to pune consignee). I called them on 1st august that i am yet to receive my parcel. They said mam it will reach you within 48 hrs. I am yet waiting. Nad they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Omi Tare
from Kolhapur, Maharashtra
Report
Copy

consignment not delivered

Address:Kolhapur, Maharashtra, 416012

I have ordered one back cover from ebay.in to my redmi 4 phone and the seller ship the item via armax courier. I lived in kolhapur maharashtra the consignment is reached to my city at 27th jully. The courier executive called me and said that i cant deliverd your parcel because your area is too long i cant bear it for one parcel. What the hell i mean it is your responsibility to deliverd the courier any how and if you cant deliver it why did...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anuradha Gambhir
Report
Copy

customs charges without receipt

I ordered few stuffs from club factory. At the time of delivery they asked me to pay kd 4.400 as customs charges. When i adked for the receipt they replied the sms. How can i claim the amount just by showing sms with no details of the sender.
I need receipt for the parcel which i received which should state that i have paid kd4.4 as customs charges.

Regards
Anuradha...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
krishnamdhoot
from Kolkata, West Bengal
Report
Copy

exceptionally high custom charges

Address:Kolkata, West Bengal, 700006
Website:aramex and mumzworld

Hi,

I purchased a karaoke music system from mumzworld dubai through online system. Mumzworld charged us shipping & handling charges along with the item cost which was paid in advance.

Now when the courier guy came to deliver the item to me he is asking for almost 90% of the item cost (Including shipping & handling charges) as custom charges.

I am really surprised to see this. How can be the custom...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
annu_sinha7
from Mumbai, Maharashtra
Report
Copy

aramex illegally extorting money in the name of customs

Address:400072

Aramex is a fraud company that illegally extort money from thier customers in the name of customs. This has been going on forever and i have overpaid them for each n every parcel i havegot through them
Here is what they do.
They overestimate the amount of my parcels according to thier imagination and wish and circle out the real amount of the parcel on the bill of entry and increase it to 3 to 4 times and then charge 40 to 50...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurudas Bose
from Gurgaon, Haryana
Report
Copy

Non receipt of courier

Address:South West Delhi, Delhi, 011
Website:www.consumercomplaint

Received a massage that my order from
Maa laxmi enterprise attempted via aramex # [protected] is pending due to office closed/no one home.. This is incorrect. Contacted one mr rahul on no.33003300 who promised me to deliver the order today. Again a massage received
Stating address not correct. This is totally confusing.
Submitted for necessary action please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:411057
Website:Aramex.Com

Hi,
My shipment no: [protected] was supposed to be delivered on saturday through aramex couriers. I got a message stating that delivery attempted and failed due to restricted access. But that wrong, i am talking to the watchmen from last three days. I am also calling aramex people from last 3 days twice a day and they give me some reason or the other. I am waiting for my shipment.

Name: sneh ghildiyal
Contact:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy