Aramex Couriers Complaints & Reviews

I ordered a 4products in a scheme of rs.948 from salebargaindeals few days ago.but when my order shipped in tht order one product which is samsung powerbank of 25000mah is not received and shipper told us to contact online for solution but email is not going to salebargaindeals so i m complaining here for solution as early as possible i get my powerbank delivered to my address..!!

Tracking number: [protected].
On 25th may it was in gurgaon, and package on 30th its not delivered yet.
And false status updations are there, like need more address info, attempted delivery - no one home / unable to contact.

Service is really pathetic.
No updation after 27th.
I called, dropped mail but no result.

Now after 5 days

Tracid: [protected]: got call on 2nd june at 5:40pm approx from [protected], [protected], said package is delivered, but

Its not delivered.
They updated on site that item delivered at 6:53pm to me at my company address (Delivery address). But i left company for

Home around 5:30 pm: totally fraud it is.
After 27th they udpated site on 2nd june (No updation inbetween) that courier is delivered. No other updation in between.

No out for delivery, they dint give a single call from 25th to 2st june.

Now i called on those numbers they said yesterday our supervisor called you from our numbers. I asked supervisors number,

They said he don't have mobile, we dont know his number bla bla. Even they talked rudely. What is this #
Please take action:
Gurgaon branch - gurgaon
Khasra no-208, village-islampur near bank of india opp ghoga baba mandir, gurgaon, haryana -122001
Gurgaon
+[protected]

I dont think so its trustworthy courier service.

Aramex is charging so much. Last time they dilever my order in about 1.5 month.
They keep me waiting without any answer.
Last time they charge 1300 custom and this time my order value is same but they charge 7000 as custom duty. What the hell is this??? Why Aramex is cheating customers? Their service executives don't take any interest in customer's problem

I ordered a 25000 mah powerbank a jbl earphone and a 128 gb memory card @599. The amount amount came to be around 850. First of all they sent the wrong product. Inspite of 25000 mah powerbank they sent me a 10400 mah powerbank which was used and old and didnt work. They arent returning my mails so please do something about this or tell me what should i do.

I hv odered shirt from whaaky.com 13th april 2017 they sent with aramex at 17th april 2017 and your people said its delivered. But i stilt didn' t rcvd the parcel. Many times i hv visit your tirupu branch. Your executive is behave very rude. His name arun mob no : [protected]. Pls chk and clear this issue.

My tracking no : [protected]
Date :[protected]

IPhone fish eye lens, I don't know why these people take aadhaar card, DL or I'd card, this is very disgusting the courier boy has taken my aadhaar card Xerox copy, im really worried if they misuse my proof...
But till now I have purchased many things online, till now no other courier company demanded any proof but aramex couriers is asking proof.

Courier: ARAMEX, Tracking #: [protected],

Wednesday, 22 Mar 2017.

it's was very urgent parcel, its came from USA, yesterday I got a massage that parcel is out for delivery around 11:55 AM, still I was waiting for the parcel still 10:00PM, I haven't received, I got massage (Attempted Delivery - No One Home / Unable to Contact ) at 07:30 PM ... this is very unprofessional I never aspect this kind o[censored]nprofessional from the company like Aramex.

Again next day I got a massage that parcel is out for delivery around 11:33 AM whole day i was waiting for the parcel and received massage from Aramex (Attempted Delivery - Address not found )

Many time i called to customer care on this number but[protected] regarding that,

Have mailed several.times to customer support. NO RESPONSE
CALLED CUSTOMER CARE- NO RESPONSE

Now what do i do...?

Hello Team,

My AWB number is : [protected]

I booked my courier as overnight parcel on 14th March'2017 at Ashram Road, Ahmedabad location. this was very urgent parcel, & i asked them did you deliver this in 2 days to Jhansi, They said yes, We will deliver in 2-3 days. Now after 4 days, Parcel is moving in Agra and when i visit Aramex location where i given the parcel for delivery. I meet with Manager & The Manager said, We don't deliver parcel to Jhansi, I don't know why our employee take your parcel.

I said, Are you making fool to customers?,
He said: You can picked up your parcel from delhi or agra location,
I said: Are you mad, I booked parcel for Jhansi & you are saying, take pickup from Delhi or Agra
He said: then your parcel will be return to your location.
I said: Is this make any sense, The parcel delivery is very urgent, why you take pick up if you are not delivering to such locations.
He said: Sorry its our mistake, But we can't do anything.
I said: I will fire a case in consumer court for such services
He said: Ok you can do whatever you want to do.

This is how Aramex behave with their customer. I want to take very serious action against aramex. The parcel was very urgent & now no status of delivery. I don't know anything, This is really ashamed, If you have no office in Jhansi & you are not delivering to such locations, Then why you picking up for Jhansi.

I request to Consumer forum to take serious action & i want to claim on that company for such services

Hello,
This is regarding oder number LTS4078.
I never had received it from aramex courrier service I tried calling them and they never picked the phone in their dehradun centre. When I got to know my product is still in transit from like more than 25 days now I called aramex courrier services delhi.
They never bring that product for delievery to my home for which I prepaid and wanted as soon as possible.
They without even inimating me send back to seller.
This is not the first time aramex has disappointed me .
My courier number is [protected].
I want my products.
Kindly help.

Sumedha Attri
[protected]

Aramex has the most pathetic delivery service. waiting for the delivery since last 2 days n still no luck even after endless calls to there customer care, complaints on there website & the worst thing, even after sending an email to there manager! Reason-Incorrect add? they dont have any money to provide mobiles to there delivery staff? or they don't know how to call n confirm the address? Or the parcel was not at all out for delivery?

[protected] Aramex. There is no update about this package after 25th feb. And today it 1st march. Cant find whereabouts of the package.
Customer Care fo not respond.
It takes max 2 days to come from Hong Kong To India. But its been 6 days there is no response and no update either.
Have mailed several.times to customer support. NO RESPONSE
CALLED CUSTOMER CARE- NO RESPONSE
WHAT A ####ty COMPANY IS THIS. UNPROFESSIONAL PEOPLE AROUND.

Dear sir

This is hemar.i had ordered marvelous blue semi stitched chudi in shopclues.my order no is[protected].i had received that product.but i am not satisfied about that product.colour and design has not good.this is not fare sir.i am very angry about shopclues.i would like to return that product right now.so please refund my money.

Contact no - [protected]

Hey i had ordered a pair of sandal from mango india website but my order is stuck in siliguri as it says shipment on hold for the past two weeks =(. Also siliguri is only a few hours away from Darjeeling and i would be willing to go to your office and collect the order myself if you guys cannot, but the problem is that i have no idea where you guys are located in siliguri . I cannot even contact the customer care service.I have paid quite a lot of money for the shoes and have also paid 800 rupees extra for the delivery service . My courier details are as follows .
order number - [protected]. I have attached below the details of my courier. Also the last activity shown on my order was on 9th February 2017 but my shipment was on hold since 4th Feb 2017 and today is the 14th of Feb 2017 already. Please look into this matter and i request you to atleast give me your customer service number which might be of help .

Totally defective shoes delivered it was the worst quality of the shoes dat I hav ever brought or purchased. It was my fist experience of online shopping n uh damn ****ing people hav delivered to me. So kindly refund my amount in my bank account. The quality of the shoes was worst as der were holes in the sole of the shoes how can uh send such kind of product man!! Srsly uh guyz wre really mindblowing how man how?? N do refund my amount jn my bank account ie Rs. 1150/- n my bank acnt

It's my first and last use Aramex service ever. I am super disappointed with service what they provide... already one week that they don't know where is my shipment and no-one cannot give me right information... Disaster service, non professional employees...

I hope that someone assist me to find what to do with this..
Sincerely,
Elmira
+[protected]

Hi,
I have bought an electronic product from Amazon US and mentioned the address where i am working currently in Pune India.
I have all the government ID on permanent address not current address as i have recently started working in this city.
Will this cause any problem during custom clearance from Aramex. I tried reaching to aramex customer support but it seems that they dont Care.

Please resolve this.

Thanks
Agya

Sir,
Our track number [protected], from hong kong/china, this package deliver to aramex hong kong office on 3rd january 2017, this item for event, event on 13th, proof i attached with mail, until now the goods not reached doha, i call your office and shipper contact to your china office both are not getting any proper response, we are the trading company, we are not end user, we need to make compensation if we cannot deliver goods on time, 5-6 days your china office promised to deliver, now 10 days no information,
Please look the attachment
Please refer this related or responsible department

My shipment tracking no =[protected] Hi I have ordered mobile from Dubai and it came through aramex courier service and when I tried to track my item on aramex website it shows there awaiting customs documentation..its been 8 days now I can see same status on tracking page. May I know when I can get my item delivered as it was a birthday gift for my brother and it's no use now because his birthday is gone. And I also tried to email supervisor of customs clearance at aramex in bangalore and that person is so unprofessional that in spite of sending him emails 3 times he don't even try to reply my mail. So I'm really unhappy with aramex service.
So pls let me know if you guys can deliver my item by 12 Jan 2017 if not then I need to complain to seller and pls return my item back to seller so I can get a refund.
Awaiting your response at the earliest.

My order 3834253pm8518c316 from firstcry.com which was shipped via aramex awb: [protected].
Since 17.12.16 to 23.12.16 no tracking details. After several time call at first cry.com, on 23.12.16 from aramex tracking shows product delivered.
But today 24.12.16 no any product has been delivered to me. So that type of fake statement will stop online shopping.
Our pm trying to digital india, but that type of perter should create a fear on online shopping

Aramex singapore received parcel on 7/12/16. So i expecting will be deliver to me in 3 working days. Unfortunately i have been waiting for 8days, still not yet arrived. 3 days ago call to follow up, promised will call back but until now never get back to me. I think my parcel must be misplaced. This is international company, how could they provide this service! Is really bad courier company i ever seen!