Asian Paints Complaints & Reviews

I am a resident of Flat-5A, Block-B in Starlight Twins, 245 Bombai Bagan Road, Kolkata-700061.
It is 2 blocks of G+5 complex.
Our entire building complex was recently painted by Asian paints.
I noticed water seapage in my flat and brought to the notice of the contractor just before the completion. They informed me that they have rectified the same after 2-3 days.
Recently I have again found the same problem at the same position.
I sent an email to Mr. Vaibhav Gupta of Asian paints informing the problem attaching the photo and also spoke to him with our Secretary.
Again after 2-3 days I again sent him the reminder email.
I regret to inform you that till date neither any action has been taken nor any information has been received from him.
I am attaching the work order, warrenty and the previous emails for your reference.

Request you to take appropriate action to resolve the issue.

Hi, my Complaint No - [protected] /[protected]. From the last 3 months I have done smart care water proofing solution, but 6 yeras warranty not yet issued and also leakage happened. Already informed to Asian paint, people came and talk but no action taken or not able to solve my problem.

Please anybody looking into it and help or else I will got to consumer forum and raised the issue as fraud.

We applied damp proof paint to put terrace, and it’s not even been years and the paint started getting washed off.

White dust like spots on the walls within 2 months of painting and colour is faded.

I have complained to the service centre and after explaining them everything requested them to provide me the phone no. of head of jaipur so that I can talk to him regarding what is going (gross issues)on under his nose but the service provider from Mumbai was not even providing me his no. This itself imply that so unprofessional they are that they fear to give me the no. of jaipur head. Lots of wrong things are going on from their contractors and dealers inspite of the fact that I have booked Asian paints through online search and not through local venders

Please resolve my leakage problem i have applied dampproof advance on roof one month ago and so much water coming out from roof

I spent so much of money on my roof treatment with asian paint but zero result and so much of water come from upside of roof plz resolve this problem

My Town Sangod (325601) kota (Raj.)
Asian paints dealer having expansive product of royal paint remove mrp to thiner and the have extraaaa MRP of product
Plz cancelled dealership Name- Nemichand Jain

Hlo sir
Main painter hu aur main humesha aisan paints ka hi maal lgata hu har jgha, lekin jo dealer hai humare yha wo mera master stroke ki kyc I'd nahi bna rahe hai, ki jisse main bhi apne points ikatthe kr sku .aur paisa kma sku ..
Aapse anurodh hai ki aap meri kyc krwa dijiye jisse main points scan kr sku ..thanks sir ji

Santosh painter [protected]
[protected]@gmail.com

Name - subodh singh
address - Q337 pallavpuram phase 2 modipuram meerut
250110
Mobile no. - [protected]
we are using asian paints form long time but at this time i am facing a problem with asianpaints . the dealer near me [ ASHU ASIANPAINTS PALLAVPURAM PHASE 2 MEEERUT 250110 ] sujjested me to take APEX ADVANCED DUSTPROOF .I get painted my house few days before but now the paint get faded day by day . please resolve my problem as soon as possible .
thankyou

Hi, I recently painted my house with Royale shyne as per the painting process and though the walls look good with it but still that paint can't even withstand a gentle scratch from 18 months baby, seriously! even with such a delicate scratch it can peel of quite easily and I am seriously disappointed and feel cheated for buying such a costly paint, didn't expect it to be so practically useless & is not worth the money. It is very worrisome especially since I have a baby in my house. How can Asian paints help me in regards to it.

Iam an Architect and I have never seen such a thing in my 10 years of experience!!!

Have anybody seen paint coming off while cleaning the wall with wet cloth just after a week of painting the wall...

Paints applied-
Asian paints apcolite premium on interior walls(got different shades on the wall after applying 3 coats of paints and the asian paints executive said it’s because of less usage of paint!)

Asian paints ultima on exterior walls.(paint got washed off while cleaning the dirt with a wet cloth. Asian paints executive does not know about this, I wonder what he will say for this)

And the executive is the biggest comedian(Mr.Arun from calicut kerala) after visiting the site, he offered 8 litres of paint and 5 labor charges for free!!! (Remember the compensation is to paint highlighter colours on each walls of 4 bedrooms, A double height wall at living, another wall and ceiling on living area and a 7m height exterior wall)And when I asked about job risk(to pack other walls, ceiling, floor, moving furnitures etc and other miscellaneous expenses, he said they cannot bare more)
He gave me two options- first one is to accept the offer and the second is to leave the case and do what I want. And I accepted the second offer.

I thought of sharing the photos and videos everywhere it’s possible...

Adress. JUPITER ABC CHS lodha Paradise Majiwade Thane 400605.

After painting our socy bulding from outside The Bedroom walls are damp and internal paint surface is damaged

Hi Team,
This is regarding complaint against asian paints which we used to paint our house in year 2020.
But its not even 1 year completed and the paint is peeling off from the walls
which is looking very bad.
Number of the bucket from which paint was used is : [protected]
and price was Rs. 4890 for 20 litres.

We want to get it repaired by the company as soon as possible.

Phone Number: [protected]

I have used the Royale Shyne for all my walls and ceilings, followed every instruction provided by Asian paints, but the paint is getting scratched very easily, even just with a finger

I don’t know know what I am supposed to do with this, I have already painted whole house with it, it have no durability at all

Please Help Resolve this issue

I have done painting with 60, 000 for my 2bhk flat from Asian paints two months back. But unfortunately the paint quality is so poor that till now 28 big cracks have been developed out of which more than 70% are as big as 4 feet long. I am afraid the number of cracks may increase as days passes. I am completely unsatisfied with such worst quality provided by brand like Asian paints.
Hoping positive response from Asian paints to resolve my issue. Else recommend people to avoid Asian paints.

I have hired asian paint service.They have charged me 60000 for a small 2 BHK room .But the surface finish is very poor...Better to hire local Painter than their painting service. They are looting our hard earned money.

Hi,
Reg painting activity in apartment complex.
We started the painting of our apartment around April 2021, and due to lockdown we had put it on hold and get it restarted from June 2021. Being an apartment, there are lot of prerequisite s before starting an activity. We see that the safety of existing building structure is being compromised at a number of places in the apartment as well the safety of the workers. The workers don't strictly follow the Covid protocols (wearing the mask), safety belts etc. There has been a number of instances of breakage, no good plan on the scaffolding, spitting by the workers on the premises and Asian paints contact person (Mr. Kaushik Shetty) doesn't seem to have any control on the overall plan. We are almost dealing with the contractor directly for the plan, and it has become a difficult situation almost everyday on handling the painting activity in the complex.

While we chose Asian paints for the brand name, and the thought of best assistance, it has not been a nice experience so far.

Request to share the escalation matrix and would like to get in touch with the right contacts to get things sorted out.

I used asian paint Damp proof, exterior paint Apex Altima, interior paint with Royal paint by asian paint authorised painter in june 2020.After 3 months all paint start Pilling.I raised complaint. Company representative came to visit my house and without any compensation. He closed the complaint and his behaviour was very bad.He sent me wrong report.which is not expected by this big paint company.

Regards
Niraj Kumar

We have purchased color as per chart. But result is not as per chart.