Asian Paints Complaints & Reviews

Did Water proofing of my roof month ago It has totally failed leakage has started Don't understand what to do

1)The painter were not used any protective gear even face mask during the sanding process.
2) Machinery other than sanders were not used, ex vaccum cleaning, electrical cutters.
3) No motoring devices such as moisture, temp devices were used other than distometer.

Work not complet my house work start my house six months

I have availed painting services from Asian paints and was very disappointed as the contractor did not provide the basic requirements...masking all the furniture, electrical fittings, mattress, etc., I had to buy these from my own cost and mask it...there were no safety gears used as promised prominently in your company website. I doubt if the services that I am availing is from Asian Paints. The work is not up to the mark...

Paint is getting faded with spots as well as peeling off from the wall.

The paint is getting faded just in 2 months and also coming out from few walls. Highly dissatisfied.

This is in regards to the painting of Scan Infotech pvt LTD. Customer BP no. 16873175 .
After several reminders to Mr Ram Yadav there were no follow-ups after the so called completion of work. There was no sign off procedure done by Mr yadav . The work is still not satisfying and there are patches to be seen in several places. I have also shared photos to Mr Ram Yadav before lock down . I have pointed out peeling off of the paint on some places too.
Kindly look into this matter at the earliest.
Regards
Kauser Ayaz

Low standard and thin packing material used which didn't serve the total painting period damaging my furniture, Wrong color shade applied in common bedroom, external paint only single coat applied which is clear cheating, No supervision as agreed during contract. Dealer- Bhavna trading vartak nagar, Avinash Asian supervisor

I got my house painted in december 19. On two walls paint has started peeling off at some places and a fungus like patches are appearing on the same walls. I have contacted Mr Deepak on mobile [protected] the person who represented lnspected and oversaw the painting process. He promissed to come and inspect the damage but is not answering calls now.
D K Chhibber (darpan kumar)
[protected]
[protected]@yahoo.com

I submitted my details at the official website of Asian paints a couple of weeks ago. The experience started out pretty good. I was contacted immediately by one of the representative who confirmed my requirements and an on-site advisor was deployed to carry out the work.
He visited my house within one day, understood what exactly I was looking for and provided the proper guidance and also explained the payment procedure.
Now he provided a particular date when he will provide us the quotation and we were told to make 30% of the payment in advance which is totally fine and we made the payment within the provided timeline. But once they got the first installation everything started to go downhill.
They promised beforehand that within five days the work will commence but nothing happened.. I had to chase them to know the updates and there were no straight communication. I was told that the worker will come on the following Saturday but he couldn't because apparently there were some issues with the thermo checking due to the corono virus which I was totally fine with considering the current situation but we woke up in the morning arranged everything to make sure that they can do the work properly without any hindrence and they didn't even call us to inform that the worker won't come and again I had to call them to know the updates. Then they promised that a new worker will be sent on Sunday but the nobody arrived and they gave a lame excuse that the previous worker was not feeling well. I don't understand why would you promise that a new worker will be sent and then nobody arrived and we aren't even informed about the same... every time we had to call and ask why nobody came.
Now, after all this I called the local head department complaining about the delay and I was shocked by the attitude of the employee who again said the same thing that the previous worker wasn't feeling well...is this a joke...they tell one thing and do one thing...
After all this they promised that the worker will definitely arrive on monday between 08:30 am to 9:00 am. But again the failed to meet their timelines. They called and informed that they won't arrive before 01:30pm..it clearly states that they don't care about customer service at all..here we are waking up early, arranging everything beforehand so that they don't face any issues and this is how we are being treated, I am extremely upset and angry about the service and in future will definitely Never choose Asian paints again.
They don't meet the promised timelines and it's extremely inconvenient for us.

I am an esteem customer of asian paints and in the year 2019 i got my building exterior painted with asian paints Apex Ultima SuPrema with Ext Primer for 16500 sq.ft area, & the warranty number is 10000948 that holds warranty for 10 years, which includes both material and labour cost. After a few months the colour on the walls is peeling off for which i made a complaint with the supervisor & the manager who never bothered to attend my calls...

I had whitewash my house and I used ACE for exterior wall. But around after 20 days it started degraded.
I had also approached to concerned regional officers. but there behaviour is not good. They even not experienced enough to make estimate about the materials. Even the concern dealers are not satisfied with the behaviour of Asian employees.
I have used 4 bracket (20ltr each) and around 30 ltr of wall primer that started degraded all around four wall.
I require compensation of my loss otherwise I will move to consumers court.

I have paid for kitchen & two rooms on July to Asian paint beautiful home services.Work suppose to be complete in September.As of now nothing has done, work is stop .No one is coming for work.Everyday Mr Satish khori give falls commitment & harassing me.I m in India alone with my small son.I m suffering big problem because of asian paint after investing huge money.
Pls do the needful ASAP & do the all pending work

We got our house painted only a ago but the paint is all patchy and stained all over with wayer marks.the dealer told us its the bad quality of the paint base.now what to do?

Dear M/s Asian Paints,

While taking the order, Mr. Sathish (Chennai Contact Person) has told that there will be 3 years warranty for the product.
Now your customer care is telling, there is only a one-year warranty.

Please whitewash my house and refund my amount of 38, 500 INR paid to Asian paints since I can find a lot of fraud wrt finish, commitments from your team.
Please revert ASAP or I will ensure that this topic of mine is escalated to the person sitting on a most honorable post in Asian paints.
After completion of the painting, the team told that the black stripes will not come. The black stripes were the only reason for me to select the design which I felt attractive.
While taking the order and initiating the painting service this fact was not communicated to me. But when I told I need the line, the team told the catalogue showed for attraction purpose and reality, it can not be applied. And even if they try to match my expectation the lines will not be straight.

I really feel, showing one product in the catalogue and finally giving something telling catalogue shows different pattern always which cannot be achieved is called cheating in broad sunlight.

Request clarification from M/s Asian paints regarding the information given in the website.
Is this design shown for only getting more customers? Do the lines never exist in reality?

I use asian dampproffing solution on my terrace before 15 days as per directions as on asian paint website but today on 16/11/20 while raining it leaks as before. As company counters 6 months warranty on same product as I bear 3 days labour cost and 8 litres of this solution with 1 litre of crack seal.So please compensate for the same as earliest With regards DR DEEPAK DIXIT 10 LALPURA TIRAHA ETAWAH UP 206001 MOB [protected]

I'm applying Asian paint APCO Adv paint..Exfoliating paints while the paint starts dry..before applying the Asian paint i used asain distumber paint..now my walls are looking too bad..because of Apco adv paint..it exfoliate the old paint also... How to i resolve this problem...I encloused the pictures for your kind reference...please make it soon to resolve my problem as much as possible give a solution to me...

Hi,
I have met many of your Asian Paints Employee in Ahmedabad but not single person entertaining me, we have worked as a transporter with Asian Paints since 1984 and we again wanted to start in professional way but your employees not even answer us and doing political things with exiting transpoter. Existing transporter is not allowing us again to work with Asian Paints and your employees taking his side.
Request you to contact me for all case, I will tell you whole truth.

Regards
Babusingh
[protected]

I have a Complaint towards a dealer about a Change In shade in my Ace advance paint. I had purchased 10 ltr of Rustic Turquoise 7438 and the shade was same as shown on catalogue, but after 2 days I purchased more 2 litres of Rustic Turquoise 7438 for same house as 1 side of my house was left to paint, but after painting the shade was different from previous 10 litre bucket. so I had to stop my painting, I went to the dealer to complain and exchange the 2 ltr paint, 1 ltr bucket was full packed but dealer didn't exchanged.. and dealer told it's not their fault it's company's fault and a person from company will come to check my paint at home.. so please take some action on this issue, it's a loss for me.. Asian paints is a trusted brand, don't give such service for Customers.

Hi
Im Lohes kumar from ayanavaram, chennai. Recently i just had a contract work with your asian paints for house for exterior and interior painting. I came to meet mr. Sasi from asian paints amjikarai branch, chennai. He guided us about asian paints and its quality of goodness. Hence we agreed to have tge contract with asian paints with him. The over all cost of material and labours was around Rs. 85, 000. This was happened just before the lockdown on february 2020. He assured that the quality of asian paints will be warranteed with assurance that it will last long of work and customer service. But within a span of 3 months, that is during lockdown itself tge paint coatings were came out. It literally looks ugly to look the exterior of our building. But that time was a lockdown we couldn't contact anyone.after the lockdown overed we called mr.sasi to give him a knowledge about the paintings which came off within 3 to 4 months. He said that we will take some steps to clear the mistake done by them and also asked us to send the pictues in whatspp of the house. But after many days he nevers picks up the call.he sees the message and doesnt reply it. We have nearly called him more than 3weeks but he didnt give us any response. So we directly went to the branch of asians paints amjikarai. We gave a note about the workings of your labours and the quality of painting and also about the worst customer service. The next day mr. Sasi came home and seen all those imperfect paintings. He said we will do come next week and rectify everything. Again after one week he repeated the same thing of not responding our calls or message. This is literally very bad on your customer service. This shows your poor way of customer service to us. I lost my patients and i came to give you a complain about your company customer service and also the way you appoint a representative person to your service like him. I demand asian paints to come to my house and take some actions as soon as possible.

Thanks and regards
Lohes kumar