Asian Paints Complaints & Reviews

Hi,

I got my house painted with Royale Shyne emulsion since its consider to be the best in class and just after 15 days of painting the walls, the paint is cracking up at places and coming out as thin layers of plastic.Where as the dealer who sold the paint told us that the paint can even be wiped with water.The current situation questions the quality and durability of the product.Please repair or refund the amount we spent on the product and labor cost that will be incurred to get it repainted.

Hi

We have built a new house and got quotes from various vendors for painting.

Asian quoted some price whereas local vendor about 10 Rs lower than Asian with all the same materials what Asian use.

I was OKEY to pay more for Asian paints though its 10 RS extra, just for the quality.

But Asian outsourced their work to some local vendor and they did the same job., First of all the work quality is not upto the mark.

The work was not done properly. The worst part is the quality. We asked for some color ( though I gave color codes from asian color consultatn) they did not follow that.

They refused to change the product/color. And they did not provide any discounts . Though the discount/offer details are provided in asian website the vendor did not provide us. They quoted very high as well.

Totally unsatisfied even after paying more to Asian. Please do not opt for this service ever. They give some fancy discounts / options but its waste and totally of no use

Thanks
jagadeesh
[protected]

We engaged Asian Paints to paint our house The painting work is completed with poor quality(no trained painters) and service. The Royale texture paint started peeling off within 1 week of painting.I have launched a complaint in customer care (Complaint No:[protected].A person from asian paint visited.I am not getting a satisfactory response from your side . Inspite of reminding the customer care no one is bothered .Please provide a proper solution for this issue. there was no finishing in the work and has dark spots and irregular lines all over the texture. its total disappointment and i would never recommend asian paints pathetic work full payment. first train your painters than make promises.

Dear sir, Asian paints is well known brand, its new product ultima is gaining popularity because of companies promises that it has 7 years guarantee, fungus proof & it covers 100 feet wall in 1 ltr.because of its said performance I used 60 ltr. o[censored]ltima on 2000 feet area but till colour is very poor.as per company 40 ltr. should cover 2000 feet area with full finish.But paint coverage on my wall is very poor even after using double paint as promised by dealer.I think performence o[censored]ltima Asian paints is very poor & its price is very high double than other.I had complained about its performance to local dealer but action is not taken or not settled my claim i will go to social networking sites Facebook, twitter, & what's up & will advice people not to use Asian paints ultima as it has very poor performance & high price. SATISH VIRWANI [protected]

Hi, i have used your exterior product asian paint ultima for house walls the shade name is "swiss coffe" 20l and applied to my front side portion/wall and then i purchased the same color shade again 20 l in apex brand for the back side walls and compound then i found that the color shade is different, i brought this matter to the dealer and local representative and complained to the help line on 8th of august 2015 my complaint number is : [protected] and customer id: 12375872. One of you gulbarga/kalburgi representative visited my site and noted down my complaint and also regarding this i got 4 times call from customer regarding the feed back 20-08-15 ... And last on 07-09-15 but my complaint is not yet solved when i call to local representative or customer care they are saying the same thing again and again will get back you on this shortly in 24 hours. But as of now my concern is pending so i request you to resolve at as soon as possible or else i would take this matter to consumer court and would like to ask you for losses happened to me.

Hi I am Tamalika Ganguly from Kolkata. I have done an agreement with Asian Paints EzyColour Home solution team to paint my room interiors. Total Contract amount was Rs.51000/-. They have told to do a colour consultancy by Asian Paints which will be free of Charge. Generally they will charge Rs.2000/- for colour consultancy. Now as per the the colour consultant's suggestion they are unwilling to do the paint of my Grills area. Now I have told them to either do the colour as per their consultant's suggestion or settle this contract. Now they are charging me Rs.2000/- for colour consultancy charges & want to settle the contract. If they are unable to do the colour as per their colour consultant suggestion then what is the use of colour consultancy. I have made a complaint to their customer care but nobody have contacted me. My complain no. [protected]. Kindly solve my issue

Sir, I had lodged a complaint to Asian Paints vide Complaint No.[protected] dated 22 Nov 2014. In spite of repeated reminders on 03 Aug 15 the two Fellows from Ezzy Color Concepts attended at around 1100 hrs saying that due to dam wall was damaged but before applying paints did not mention that now putting blame to customer. Your personal intervention will be requested and solicited to resolve this issue. Thanking you sir, Place: Kolkata Date: 04 Sep 15 Yours faithfully, (Anup Kumar Mukherjee)

I am your dealer my customer code is 275969 i am situated in yavatmal district in akola depo .At that time my account is blocked so i call to mr, chandan singh terroterry sales officer three to four times but he ignour and not give a proper and satiesfied answer to me.kindly do something and solve my problem.

I send a sms To get free paint booklet also cut 3Rs as charge its ok.got a sms thank you.Then got a call from a customer care they promisse me to send free booklet between 24hour But im still waiting for that.Its been 36hour's.kindly do something.

Dear Sir, I am ex-employee of Asian Paints, Patancheru Plant.My Employee Code is: P110998. I worked with asian paints Patancheru from[protected]. Normal annual bonus for all level -I employees is INR 35000(Approx) It will be paid in the month of May'2015. I resigned in Dec'2014.I didn't get the bonus till now. I approched asian paints patancheru, They said that it may settled in Nov'15 month.Not on the INR 35, 000/- why the difference amount paid to Ex-employees. Ex-employee also worked for the company, but Ex employee bonus is calculated on other bonus amount on approx.INR-8000-10, 000/- only.why this much difference between Ex-employee and current employee. How can it is happen/Can give your advice, I have right to approach Labour Court for this issue. It is for all ex-employees.Please suggest me and support us. asian paints Ex-employee bonus paying less than current employees are getting INR 35, 000/-annul but ex-employee are getting prorate on approcx mate[protected]/-annual only Employer Details, Yashvardhan Tripati, Sr.Manager-HR, Asian paints Ltd. IDA, Patancheru, phno:[protected] Mailid: Yashvardhan.[protected]@asianpaints.com

I have used asian paints in my house .I used different colour of this paint in different walls but after two weeks the walls having pink & red colour absorbed the water vopours & found white spots on walls like water TDS which seems look like bad


Rajnisk Kumar Bhatia
[protected]

I mathlesh bhushan applied asian paints apex ultima out side and royal paints inside of my house. paints material was purchased from your local dealer m/s jasuja building material. painting work is still going on. but with rain showers or otherwise, patches of water comes on wall. when i tried to clean the patches with cloth, paints colour was faded out. i am surprised and shoked because i have already spent about Rs.125000/- on paints and labour charges and work is still going on. should i go to consumer court. mathlesh bhushan 423 vinoba basti sri ganganagar rajasthan pin 335001 ph [protected] mail mithlesh.[protected]@gmail.com

I praveen dahiya r/o rz 7a / 23 puran nagar palam coloney new delhi 45 street no 4. applied asian paints apex ultima about 22 ltrs at my house but there patches of water comes on wall i make a complaint and no satisfied response from ur side so now i am going to consumer court.My mobile no. O[protected].

I had complained 2 months ago about your product. A representative had come and checked the site and said we would be compensated as this was a product issue immediately. Its been over 45 days and have not heard a word from you guys. We are extremely disappointed with your service. I am attaching a copy of my previous complaint. http://www.consumercomplaints.in/asian-paints-concern-over-product-quality-c1052...⇄

asian paints is waste they do not give shade cards to the dealers and the dealers say that asian paints have not given us they do not give even label to write the shade code waste service no labels and no tin opener to open tin like tractor emulsion 1l and 4l very disappointed with asian paints

Dear sir, We are not satisfy with your services regarding ezycolour [protected]@home. 1. After finalizing the colors dated[protected] still not recd. the final quatation . 2. Work Start from[protected] not satisfactory . 3. On[protected] Still not get the approved color. kindly look into the matter & inform us accordingly . thanks Ashish Gupta [protected], [protected],[protected] 344 / 1, Than Singh Nagar, Anand Parbat, New Delhi -110005

Initial paint, ULTIMA in the year 2006 was perfect but same paint procured from Agarwall Paints, Dhenkanal, Odisha in the month of October 2011 is of poor quality due to the fact that it was faded to white within 2 to 3 years of application.It is said that this happens due to mixing f fake, substandard dye/strainer in to Asian paint base.Please look in to the matter seriously & compesate me as the paint is guaranted by your company for seven years.My Address is-DR BALABHADRA RAM, SRINIKETAN, LIC OFFICE ROAD, NEAR DEBAKANYA HOTEL, DHENKANAL-759001, ODISHA, MOBILE-[protected], [protected]@gmail.com.This may be treated as urgent.

I am suresh from Tamilnadu, India. Only three month compleated that painted in my home with the amount of around 30, 000 INR. Right now lot of big dots occured whole of house, I am not expected your product would be like that within a short period. I kindly send the service person and measure the affected area and arrange the repainting as soon as possible. Address 6/35, Adaikalapuram Vannikonendal Sankarankoil Taluk, Tirunelveli Dist Tamil Nadu, India - 627 951 Ph: +91 [protected] Home:[protected]

I had recently painted my house using your product Asian Paint Royale Travertine Trail (8459). I regret to inform you that the quality of the product has been extremely disappointed. We happen to see spots that resemble oil stains or fungus stains almost on each and every wall that was painted. This was a pretty costly affair for me and the end results are disheartening. We tried calling your agent( Pallath Paints, Kandiyoor, Thatarambalam P O, Mavelikara, Kerala - 690103) who sold us the product and he has so far turned a deaf ear towards us and hardly bothered to listen to my concern. Could you please have a look into this. My number is [protected]. Hope you hear a positive response atleast from you or else we would left with no other option other than escalating it to the next level.

I am writing this, concerning to the proposal of giving order to paint my new home. My name is Mr. Pallab Chatterjee bearing the BP Number is 12145220. The new home where I have given the responsibility to Asian Paints to paint my new home bears the address -Neer Apartment, Flat No-3E, Halderpara, Howrah, Pin-711103, West Bengal. I have done the communication with Mr. Abhijeet Kumar (Mob-[protected])(Sales Executive-Asian Paints). During the final conversation, he has stated that 1 coat of paint will be done to my house within 20th of this month and have also added that failing to do the same within the stipulated time, he will also pay the penalty. Today is 24th of this month but till now, a single coat of paint hasn't been done yet to the house. Secondly, he was told to level each of the areas where the AC(s) have been installed and to specially take care of the areas where the AC(s) have to be installed. But, astonishingly, the areas told to be taken special care has neither been leveled nor been painted properly. In this scenario, my AC(s) will start to be installed from tomorrow onwards.I have personally visited the site today and to dismay, it is found that the condition of the areas where they need to be installed is not taken any care of. Finding no other option, I have approached Mr. Abhijeet Kumar (Mob-[protected])(Sales Executive-Asian Paints), when he told that this falls into the responsibility of the site supervisor, sk.md.shahraz ([protected]) and not him. When I approached sk.md.shahraz ([protected]), he said in turn that no such instruction or anything has been given to him from the side of the company. Hence, in this regard, I want to know if this falls into the responsibility of myself to judge all these things and inform the people who are in the project for the smooth co-ordination. Added, who will take the responsibility/ bear the penalty for delaying my work which was once promised to have been done on time. Thirdly, at the time of my booking for online paining by Asian Paints, they have offered me that in case the booking amount is greater than Rs. 50, 000/-, then the colour consulting charge(Rs-1500/-) will be deducted from the total amount. But in the final bill, it was found that the same has not been deducted in any way. Hence, it needs to be understood, why the company keeps such employees in the organization who fails to maintain the company reputation along with the customer satisfaction.Who will bear the penalty of my situation?I want strict responses from the organization end. Else, I shall be forced to report the event to the Consumer Forum. If the problem is not solved within 12 hours time and finding no other stoned unturned, I shall have to take legal actions against the same. With warm regards, Pallab Chatterjee Mobile-91-[protected] e-mail:chatterjee.[protected]@gmail.com