[Resolved]  Asian Paints — Complain on paints and paint service

I have appionted Asian Paints painting service to do complete painting of my flat at 19 Manujendra Dutta Road, Kolkata-28, they took the job, and did this service through their dealer National Paint House, Manicktola ( Debanshu Baidya was the contractor for paint service on behalf of Asian Paints). Now it is completed 45 days only, and we have noticed the following…..
1) Crack on the walls, but they used Asian Paints wall putty and painnts.
2) In some Area of false celling paints is fedding and coming out.
3) Contractor took extra money to use silicone to cover up the gaps of doors and aluminium pannel windows, but few parts it was not done completely.

Also the wall papers supplied and pested on the wall is having permanent folds.

Disgusting quality and overall experience is very bad. Never expected a company like Asian Paints.

Regards
Sitopal Neogy
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
Ajay_Shedge's reply, Jun 24, 2021
My number: 9821195903
Asian Paints Customer Care's response, Jun 26, 2021
Verified Support
Thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.
Hi, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.

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