[Resolved] Asian Paints — Poor / defective service | |||||
On seeing the advertisement, I called the company for repairing of damp wall and roof. One Sri Raju Biswas from Color Concept came to be and introduced himself as representative of Asian Paints. He brought another person named Subhankar Dhar for doing the repairing work first and then painting of the room. Advance payment was made to both Subhankar Dhar for reapiring work and Raju Biswas for painting of the room. Three months have been over and till today the repairing job has not been completed. Shbhankar Dhar has taken rupees 30000 for rapairing work and he has not given any receipt for the money. Was this information helpful? | |||||
Oct 2, 2016 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Asian Paints Customer Care's response Dear Uttam, we apologize for the inconvenience caused to you. Request you to please share your contact number with more details. We will contact you to take complete details of your concern and address the same.
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3 Comments | |||||
Comments
I got a phone call from someone who introduced himself to from Asian Paints. I have told him that there is no need to make discussions, rather he should concentrate on completion of work.
The work has not been done though some persons contacted me over phone introducing himself to be from Asian Paints. There is a peculiar thing in this organisation. All the contractors and its employees introduce themselves as from Asian Paints and Asian Paints do not have any control over them. I have written mail to Mr Ashwin Dani & Mr K B S Anand and they not not even acknowledged receipt of the mail. I do not know whether I have lost my money.
Asian Paints Customer Care's response, Sep 6, 2016
Verified Support
Dear Uttam, we are sharing this with our team and we assure you that our team will address the same.
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Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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I am cheated in the name of Asian Paints. I will send mail to Mr Ashwin Dani and Mr K B S Anand today and will seek their intervention to get proper relief.
Even if I do not get relief from the suffering and losses, this correspondence will enable me to lodge complaints to Consumer Courts as a last resort. But I am not interested in legal proceeding and for that reason, I have posted here the complaints.