[Resolved] Asian Paints — poor workmanship poor inspection and supervision | |||
We had engaged asian paints for our house and work started on 14 april after making full payment. The painting work was divided in to repaint and fresh paint which was not explained properly and charged according to their own will inspite of our explaining our past experience with asian paints The workmanship is not only very poor but workers not sticking to punctuality, not knowing their job, and bluffing by making wrong statements in r/o applying material like putty and applying paint coats. Cleaning part after work was disgraceful All in all we are not satisfied with the work and grossly dissatified and determined not to recommend asian paints to any of my freinds, relations, neighbours Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support May 08, 2018 Asian Paints Customer Care's response Dear Arun, extremely sorry to hear about your experience with us. Kindly share your contact number. Our team will call you to understand and address your concern.
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 3 Comments | |||
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my contact no is [protected]
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Asian Paints Customer Care's response, May 15, 2018
Verified Support
Thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.
No body has contacted me till today. Asian paints is only interested in collecting money and not providing services
WE are really sorry in engaging your organisation
WE are really sorry in engaging your organisation
Before u focus on where the hear is, please focus on good customer service. Over three weeks chasing ur color consultant and home solutions adviser, vacations almost finished yet they r unable to come and start work. Three appointments cancelled with no information. Sad !
Vaishali Das's reply, May 28, 2018
Before u focus on where the hear is, please focus on good customer service. Over three weeks chasing ur color consultant and home solutions adviser, vacations almost finished yet they r unable to come and start work. Three appointments cancelled with no information. Sad !
Vaishali Das's reply, May 28, 2018
Home solutions adviser Hitesh mostly inaccessible. home colour consultant thrice has given time and has not turned up. Please note we already paid for colour consultant and they lost all our documents hence now resending a fresh colour consultant. This new colour consultant Lisha Soni last three weeks has only been fixing time but never turns up nor bothers to cancel the meeting through prior information. We have wsted our working weekdays waiting for her and last again she didn't turn up on a Sunday, so we wasted our Sunday too waiting for her. When called back she doesn't pick phone thereafter.
We want to get our house paojteed and we're are Asian paints customers for last 15 years. Is this the way you treat old Customers ???
We wasted whole of May just to start work and now even our holidays are ending. Very sad state of affairs in Asian paints I must mention.
Who do we get the work done now after having waited for so long ? Hitesh and Lisha both are not interested it seems.
We want to get our house paojteed and we're are Asian paints customers for last 15 years. Is this the way you treat old Customers ???
We wasted whole of May just to start work and now even our holidays are ending. Very sad state of affairs in Asian paints I must mention.
Who do we get the work done now after having waited for so long ? Hitesh and Lisha both are not interested it seems.
Asian Paints Customer Care's response, Jun 7, 2018
Verified Support
Dear Vaishali, we regret the inconvenience caused to you. Kindly share your contact number. We will get your complaint registered and ensure that all your concerns addressed satisfactorily.
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Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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