Claimed

Asian Paints Complaints & Reviews

3.9
Last updated Mar 31, 2024
Complaints 873
Resolved
620
Unresolved
253
Quick Links
Statistics
Share
Contacts

File a complaint to Asian Paints

Having problems with Asian Paints?

File a complaint and get it resolved by Asian Paints customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Asian Paints
Customer Service Contacts

Asian Paints Phone Numbers

Phone
+91 22 3981 8000
313
165
Fax
+91 22 3981 8888

Asian Paints Website

Asian Paints Head Office Address

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India
400 055

Asian Paints reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sayantika Bhakta
from Kolkata, West Bengal
Report
Copy

money refunded

Address:Dehradun, Uttarakhand, 248001

Hi i got a call some time ago from a lady claiming to call from monster dot com and offered me job of 50k at asian paint for medical represented. They said the initial registration amount id 2000 rs. They say this amount will be refunded today itself on same day within 3pm. I pay that amount over phone and then they direct me to another man who verify my education and then charge me 5000 rs. This amount is also refundable they say. Then they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moushumi Sheikh
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:500003

Exteremely pathetic service by your asian paints agent. He was supposed to start my work on saturday 5th.. He neither turned up not bothered to call me stating that he has cancelled the appointment.. I had cancelled all my work for saturday and sunday.. Today when i called him on [protected].. He says he is busy in a meeting. Is this the kind of pathetic service such a reputated organisation gives ur customer... I wasted my time and ur executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
contact2dhiraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor texture painting

Address:Bangalore, Karnataka, 560066
Website:www.asianpaints.com

I have selected asian paints to do only texture painting in my Living area and bedroom wall. They have done excellent work on living area as the person was doing design master on that design. but the same painter couldn't deliver the same satisfaction level of painting on bedroom wall. He spoiled whole wall. The painting design done by him was very poor, The instrument used during design was pathetic, which ruined whole painting. The designer...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arti Advani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

work not done properly

Address:421301
Website:asianpaints.com

I won't suggest asian paints to anyone. The work had not been done properly it's been 2 months i have been following up. Every time ur company says the concerned person will come and re do the work but no one turns up. It's not expected for co. Such as asian paints this response. If the quality of work from you and a local painter is same why should we pay more to company where we can get the work done in less. Satisfaction level is zero....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalu Francis
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

could not meet target dates promised.

Address:Ernakulam, Kerala, 682021

After 3 months of painting, white powder appeared. The technical team survey and opted for repainting. They promised to complete 3 bhk flat in 6 days.

Despite constant follow up and assurances from company, they contractor is still struggling to complete. And still keep telling he will finsih by today. (Last day promised).

Despite calling the toll free complaint register no. The response was cold and does not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Supriya Thottipully
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regional manager service

Address:Thane, Maharashtra, 401208

This is regards to the quotaion post i have finalied asked the regional manager indraneel gujar who agreed to visit my place on 17th dec to finalise the deal as i asked to measure the area and show the colour catalogue he is continously pinging me on whatsapp which is unprofessional and mentioned he cant visit my place as he has different appointment to my beief he has scheduled the appointment with me on saturday so he shouldnt be cancelling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalu Francis
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

royal excel emulsion

Address:Ernakulam, Kerala, 682021

My house was painted 3 months ago and later all walls had white powder coming out from walls. Upon complaint the executive came and informed us that they had used exterior primer indoors and calcium deposit occured. He may be right but i am not convinced as company like asian paint should have refered to the dictionary before making paints to know the difference between exterior and interior.
3 days since complaint registered the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyesh Kelawala
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

more than double the committed time painting

Address:Anand, Gujarat, 388001

Worst customer service ever. It's been double the committed time still the work is only 70% done. Least bothered for customer satisfaction even the work/finishing is not upto the mark. If you value for money and time never get the work done by them. They don't value time, employee of the dealer says, "nothing happens on time in india, why do you expect us to do it on time"

Rude behavior! They consider customers as fools. Without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vibhavarinadella
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

painting and polishing contact

Address:Hyderabad, Telangana, 503032
Website:www.asianpaints.com

The painting and polishing contract agreed upon date has exceeded.
The painting guys sent are doing a subpart job and are now claiming that they won't do any polishing work as their manager told them not too.
They have taken all the money as advance, because they wouldn't start without it.
The only we agreed to that because we thought that a company like asian paints would be professional.

We had informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashad Musthafa
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apex ultima and emulsion

Address:Kannur, Kerala, 670621

I used asian paints for my hom, but now i really disappointed after using asian paints, the products are very bad and also iam unsatisfied with the customer service, no serious response for the customer complaints. The company or the related people in charge are so careless on the complaints or issues, its kind of insulting or cheating the customers, at least they should foll9w the standards of tje company as they told in the advertisement,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Boobalan008
from Chennai, Tamil Nadu
Oct 17, 2021
This thread was updated on Oct 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received expired paint

Address:600056
Website:www.consumercomplaints.in/new_complaint

I have received an expired paint from the dealer Shanthi Hardwares, kattupakkam on 25th of November 2018.

When enquired the dealer, he said he cannot change and advised to raise a complaint to Asian Paints.

warranty for paint states 12 months. and the manufactured date was 10/2017.

Kindly do the needful to replace the product bought....
+3 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
W
Wpalms
from Mattanur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty issues

Hi
I have waited for over one month for asian paints to attend to the complaint i had made in mid october.
Apart from two phone calls from your customer care personnel, when the details were taken down each time, there has been no further action to address the issue.
This is gross neglect and indifference to the warranty that was provided to us when the contract was signed in 2016.
I am writing on behalf of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shrikantk60
from Ratnagiri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied your service and shade

Address:Ratnagiri, Maharashtra, 415639

I am from ratnagiri maharashtra. I am painting my home with your apex adani paint. My colour no is 7746. I brought this colors from sawant enterprise ratnagiri, ahes are different from your catalog. Colour became very dark. I took 20 liters first. I wanted again 40 liters but still stain in that shade was not getting this dealer. He made phone calls to kolhapur your dealer but he is not responding properly. So i am ver upset with your service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shrikantk60
from Ratnagiri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfy your service and shades

Address:Ratnagiri, Maharashtra, 415639

I am from ratnagiri maharashtra. I am painting my home with your apex adani paint. My colour no is 7746. I brought this colors from sawant enterprise ratnagiri, ahes are different from your catalog. Colour became very dark. I took 20 liters first. I wanted again 40 liters but stain in that shade was not getting this dealer. He made phone calls to kolhapur your dealer but he is not responding properly. So i am ver upset with your service....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PC@2003
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

procuring of ultima protek color 8255

Address:560062

No proper communication regarding the supply of materials to us by sales executive electronic city mr. Lokesh. Who has not communicated properly to us regarding the availability of materials which is badly needed at our clients place. That to very big key client for them we have promised delivery of finished area with above product on saturday 17.11.2018 and 18.11.2018. Another surprise is materials available in retail but not in project....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruti Pednekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unresponsive to customers and very poor service

I had got my house painted in nov-2017, within a months time the paint had come off (Assuming because of the moisture in the paint) and was immediately brought to the contractor's notice. They asked to send pictures of the wall after doing so we were told that this is because the external staircase of the building is being washed which is a very bad excuse in the first place because the earlier paint lasted and was perfect for 5 years, maybe...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vamangini
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

house paint

Address:Jaipur, Rajasthan, 302029

Asian paint is not delivering the service to be provided for the house paint
They are just asking for money without delivering the product
Base of the wall are not prepared the way they have to be done
The paint is cracking on the wall
They have appointed a local contractor for the work he is just not interested in working hard its all chalu attitude
We have tried our best to convey the problem of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor & pending work

Address:Gandhinagar, Gujarat, 382421

Hi... I am hardik patel i have painting my house by asian paint company before 25-30 days and full payment is also done by me also same bill received by company but till date no any solution regarding pending work after so many times follow up with customer care and also registered complain and mail but till date no positive feedback pls need your help please for more reference attached snaps.....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarah Alexander
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

texture paint

Address:Bangalore, Karnataka, 560043

Hi i got somebody who claims to have completed the asian paints texture painting test to paint a wall in my house with dapple design. My problem is he used a newspaper to do the design which left black ink marks on the wall & also the design doesn’t look like dapple design as seen in your catalogue. The painter has been arguing with me that this is the design & there’s no harm in using the newspaper & if i want to change this design i...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PARTHA KARAN
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused to return unused seal packed roller

Address:700144

I had purchased few color iteams with two roller from my nearest asian paint dealer "bharat color mart" under pincode 700144. Yesterday i went to return one unsed seal packed roller but front desk lady sells person refused to take return and refund me money. She told me that the item price would be refund after deducting gst although i was not provided any gst bill during the time of purchase. When i asked her to give me gst bill she told...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy