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Asian Paints Complaints & Reviews

3.9
Updated: Dec 9, 2025
Complaints 893
Resolved
626
Unresolved
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Asian Paints reviews & complaints page 10

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H
Hiten Abhani
Aug 6, 2022
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Address: A 502, Shilp Corporate Park, Rajpath Rangoli Road, Ahmedabad 380054

I have booked painting service for my office with asian paints through online. No buddy is comming to monitor the work at site as committed at the time of booking neither painting service is up to the mark. Instead of addressing the issue dealer is blaickmailing me to stop the work.
When i book the service i expect i professional team to execute my project but the people who are executing the same are trully unprofessional and try to blaickmail by threatening to stop the project work.
Asian Paints customer support has been notified about the posted complaint.
Hi Hiten, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
Asian Paints Customer Care's response, Sep 6, 2022
Verified Support
Hi Hiten, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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    P
    Premnath sidh
    Aug 6, 2022
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    Address: Vishakhapatnam

    Asian paint fevicol [protected]
    Asian Paints customer support has been notified about the posted complaint.
    Asian Paints — Money Redeem

    Fevicol - Comment #4033074 - Image #0
    Fevicol - Comment #4033074 - Image #1
    Asian Paints Customer Care's response, Sep 6, 2022
    Verified Support
    Hi Premnath, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
    Hi Premnath, kindly share your phone number through a private message and our team will call you to address your concerns.
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      P
      Pals P
      from Igatpuri, Maharashtra
      Aug 4, 2022
      Resolved
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      Resolved

      Address: Online
      Website: www.asianpaints.com

      We have done painting through asian paints which got completed on 20 June 2022.
      We have already done full payment to the company asian paints but there is still pending work to be done by company like some patch of wall is pending to be painted, there is color on furniture and also on windows. Painter told he would come when we see any kind of issues. But neither Vendor nor painter is responding. We called vendor and painter multiple times but they are not responding and also we called asian paints customer care. We are not getting enough help on this.
      Sep 4, 2022
      Complaint marked as Resolved 
      I received a call from asian paint representative in few days after I lodged complaint on this portal. And we discussed the issue with the representative and representative promised us that he would look into the issue. Painter who was not picking up our calls arrived our home after representative called us. We got all our issues resolved and thanks to representative because of his help we got satisfied resolution.
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Aug 05, 2022
      Asian Paints Customer Care's response
      Hi, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
      Aug 08, 2022
      Updated by Pals P
      Not able to message you please enable message
      Verified Support
      Aug 08, 2022
      Asian Paints Customer Care's response
      HI, we have sent you a DM. Request you to reply to the same.
      Sep 04, 2022
      Updated by Pals P
      Thank you Consumer complaints and Asian paints to resolve query. The resolution is satisfied. Thank you once again.
      Verified Support
      Sep 13, 2022
      Asian Paints Customer Care's response
      Hi, thank you for your kind words. Feel free to reach out to us in case you face any issues. We are always here to help you.
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        S
        Shyam143@zx
        from Kharagpur, Bihar
        Jul 24, 2022
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        Address: Visakhapatnam, Andhra Pradesh, India

        Sir my money not redeeming...
        Show the error plz Slove the problem sir...
        Asian Paints customer support has been notified about the posted complaint.
        Hi Shyam, we are sorry to hear about your experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
        Shyam143@zx's [Complaint's author] reply, Jul 26, 2022
        9002763696 Sir plz Slove my problem...
        Hi,  we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
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          S
          Srinivas inapanuri
          Jul 23, 2022
          Resolved
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          Resolved

          Master stroke asian painting

          Address: Khammam (d) sathupally (md) rejarlam

          Master stroks application, in my kyc details is pending .i wan to complete my kyc details, this application not seeing kyc option...
          +2 photos
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          V
          Vivek vachhani
          from Surat, Gujarat
          Jul 21, 2022
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          Hello sir
          We are complaining about our toilet flush is not working properly it waste our too much water and shower handle is not stuck in stand. We are providing a video clip for better understanding.
          Asian Paints customer support has been notified about the posted complaint.
          Hi Vivek, we understand the concerns raised by you and would like to apologize for the experience you had with us. Could you please share your contact number via a direct message and our team will connect with you to understand and address your concerns.
          Hi Vivek, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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            M
            Moon Mooncnu
            Jul 18, 2022
            Resolved
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            Resolved

            Address: jiyyammavlasa

            Hi sir
            my name is srinuvasa rao
            i am suffering from sins 2 weaks not working master stroke app
            i need money but not add to my paytm wallet
            i had complaint meany more times but no solve my problem
            please solve my problem as soon as possible
            Aug 25, 2022
            Complaint marked as Resolved 
            Asian Paints customer support has been notified about the posted complaint.
            Verified Support
            Jul 20, 2022
            Asian Paints Customer Care's response
            Hi, could you please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
            Verified Support
            Jul 25, 2022
            Asian Paints Customer Care's response
            Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
            Hi, apologies for the inconvenience caused. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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              R
              Rahul_0123
              Jul 14, 2022
              Resolved
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              Resolved

              Address: Nasik

              Dear Sir,
              I have purchased putty, block binding mortar of asian paints company, under project scheme in nashik city, Maharashtra state.
              Total quantity purchased is as follows in the period 3/12/21 to 21/01/22 :
              1) Coarse putty -40 KG BAG:(50+50+50+25+25)=200 BAGS
              2) Fine Putty -40KG BAG:(50+50+25+25+25)=175 BAGS
              3) BLOCK BINDING MORTAR-40 KG BAG: (50 +50+50)= 150 BAGS.

              * I GOT 1 ST DELIVERY OF 50 BAGS OF BLOCK JOINING MORTAR @ 385 PER BAG INCLUDING GST. LATER OTHER 2 VEHICLES WAS DELIVERED TO ME @ Rs.480 per bag including GST .

              * FOR COARSE PUTTY I HAVE BEEN CHARGED 740 PER BAG FIRST, LATER 754, LATER 801.
              * FOR FINE PUTTY i have received materials @ 790 PER BAG FIRST, LATER 802, LATER 890 PER BAG.

              I was shocked to see so much fluctuation in the rates. i came to know that price of the above mentioned items of ASIAN PAINTS in retail market/local hardware was much less than what i was charged for under the project scheme, which i enquired with my friends in construction line & other suppliers of asian paints. I co-ordinated with Mr. WALMIK INGALE (MOBILE:[protected]) asian paints executive and i told him that you are charging me higher than regular retail market rates then what is the use of project scheme? he replied that it is not possile that any one can give materials in cheaper rates than us as we are under project scheme. i bursted on him, later he tried to pacify me & sent me Mr. Nandram Pagar's contact -ASIAN PAINTS PSO (NANDRAM AND VALMIK VISITED OUR SITE before diwali in october 2022, introduced themselves as ASIAN PAINTS EXECUTIVES, they also gave us sample of asian paints putty )
              I, tried calling Nandram 4 - 5 times on 15th FEB 2022, but he didn't answered my calls. Next day I got call from the supplier VARIETY HARDWARE, and i was demanded for the payment as payment was not released from my side. I told the supplier about the issue, he said that i shall take ASIAN PAINTS EXECUTIVE -NANDRAM ON CONFERENCE. I conveyed them ABOUT THE ISSUE & demanded to check the price, clear the issue as i required more 500 bags of putty & 200 chemicals bags too. NANDRAM said that the previous price won't change & for further delivery of materials we will look after price reduction & ponder if you are getting materials at lesser rates from other supplier . I was also said to clear the suppliers Bill .i replied that how can i make the payment if i am not getting clear rates. Is NANDRAM YOUR EXECUTIVE OR SUPPLIER himself, please let me know-ASIAN APINTS PVT. LTD.
              I HAD A MARRIAGE IN MY HOME IN THAT PERIOD, hence i purchaced materials of asian paints from other supplier in retail . Later i asked the supplier to send me materials at project rate. Few times later new supplier called me and said that company persons have said that there is payment issue from my side, not to proceede with delivery. New supplier sent me NANDRAMS NUMBER. I said to nandram clearly that this new supplier has given me material in retail at lesser price than what you have charged me earlier under the name of project scheme. nandram replied me clearly that " he don't have issue to supply material until i clear previous suppliers bill". i clearly said him that i won't pay till i don't get fair price-of project rates. he also tried to manipulate that you might be getting materials in different bags than that supplied earlier under project. i am not a fool as your company, s executives think.
              Now, i am indirectly forced to buy Asian paints materials at retail price from other supplier so that work don't stops. I could have changed the brand but due to Company's name and quality of product i am continuing with asian paints only, but at a huge loss. I belive in good relations and work ethics, also have small amount of share holdings in ASIAN PAINTS COMPANY hence not taken any major step . I can knock doors of consumer court as how price of a product in the same city, of same company vary so much & is the price of project rate higher than that of material in local market (then why do your company executives rome on site to site to give materials under project rates). Also I was not informed about any rate change nither from the company executives nor from the dealer.
              I have sent the above message to the company - Asian paints dated 1 March 2022 & I have not received any clearance from the company. Recently there was flood in the city and on the same day I had a car problem, i received 8 calls back to back from the dealer, I was not able to receive the calls as I was busy in arranging towing of car in trimbakeshwar. Next day I called the dealer and he was demanding for payment. I told him that I have already discussed the issue of rates, he took company executives on conference . I feel harassed...I am already at loss as I am taking material from retail market. even after taking project scheme...
              Aug 19, 2022
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              Verified Support
              Jul 15, 2022
              Asian Paints Customer Care's response
              Hi, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
              Jul 16, 2022
              Updated by Rahul_0123
              Thanks for the response.
              My contact details are [protected]
              Verified Support
              Jul 18, 2022
              Asian Paints Customer Care's response
              Hi, thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.
              Hi Rahul, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk and also share an alternate number via a private message. We will call you accordingly.
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                S
                Shyam143@zx
                from Kharagpur, Bihar
                Jul 14, 2022
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                Address: Kharagpur Railway Station Road

                THERE WAS AN ERROR IN REDEEMING THIS MONEY RIGHT NOW. PLEASE TRY AGAIN.

                Txn ID: [protected]

                Plz Slove this problem sir... 🙏
                Asian Paints customer support has been notified about the posted complaint.
                Hi Shyam, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                  S
                  Sangar n
                  Jul 13, 2022
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                  Address: Therilandure

                  I am purchased machine 4month but still not working. Bp no 4400159 cell number [protected]
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Sangar, we are sorry to hear about your experience. We have forwarded your concerns to the relevant team and you can rest assured that our team will address the same.
                  Asian Paints Customer Care's response, Jul 14, 2022
                  Verified Support
                  Hi Sangar, we are not able to reach you. Please share a suitable time and an alternate number for us to call.
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                    S
                    Sunilkumar Tekole
                    from Bidar, Karnataka
                    Jul 10, 2022
                    Resolved
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                    Resolved

                    Address: Ramkala nivas three floors building market yard opposite kamalnagar Tq Kamalnagar Dist Bidar

                    In my house I am doing exterior side damp proof double coat but rain is coming inside
                    +1 photos
                    Aug 26, 2022
                    Complaint marked as Resolved 
                    Asian Paints customer support has been notified about the posted complaint.
                    Jul 10, 2022
                    Updated by Sunilkumar Tekole
                    I am doing Asian paint damproof double coat to my house outside but rain is coming inside

                    Verified Support
                    Jul 11, 2022
                    Asian Paints Customer Care's response
                    Hi Sunilkumar, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                    Verified Support
                    Jul 25, 2022
                    Asian Paints Customer Care's response
                    Hi Sunilkumar, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                      Cewd
                      from FAIZABAD, Uttar Pradesh
                      Jul 10, 2022
                      Resolved
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                      Resolved

                      Address: FAIZABAD

                      I bought a 4 ltr pack of Asian Paints which upon opening found to be like Oil and Water have separated. It is no longer usable.
                      Date of purchase: 20 May 2022
                      Seller name & address:
                      Achin Kumar
                      Gaya Prasad Chuna Vikreta
                      Dealer of Asian Paints
                      Chowk, Machli Mandi, Faizabad - 224 001
                      Uttar Pradesh
                      M:[protected]
                      Batch No. AL444
                      Date of Packing: 07/2021
                      Name of the buyer: Kauhal Kishor Gupta, Bahadurganj, Faizabad ([protected], [protected]@gmail.com)
                      +2 photos
                      Aug 19, 2022
                      Complaint marked as Resolved 
                      Asian Paints customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2022
                      Asian Paints Customer Care's response
                      Hi, we have escalated your concerns to the relevant team who will work towards addressing the same.
                      Verified Support
                      Jul 14, 2022
                      Asian Paints Customer Care's response
                      Hi, we are not able to reach you. Please share a suitable time and an alternate number for us to call.
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                        R
                        RajeshSh001
                        Jul 10, 2022
                        Resolved
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                        Resolved

                        Team,

                        Would like to inform there is a asian paint fraud dealer with shop named - shri ji trader, owner - Chetan Agrawal, address - Shop No. 3 Shri Nath Ji Apartment, Ganeshra Road, Mathura HO, Mathura - 281001 (Opposite Radha Puram Estate Gate No 2). He is dealing in lot of duplicate paints of Asian & has a huge stock of it. We bought some paints for our house thinking of to furnished our house with India's most preferred & trusted paint company but this dealer has looted all our happiness by providing us duplicate paint on behalf of asain paints. When we come across to know the fact as the paint quality was not as expected he threatened us with local goons due to which we were not able to do any action.
                        We request to immediately visit this dealer with team to detained all the duplicate stock & cancel the licence so this kind of dealer shouldn't vanish a name of such big brands with their personal benefits.
                        Aug 25, 2022
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 11, 2022
                        Asian Paints Customer Care's response
                        Hi Rajesh, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                        Verified Support
                        Jul 25, 2022
                        Asian Paints Customer Care's response
                        Hi Rajesh, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                          S
                          Shubham Vijay Dafedar
                          Jul 6, 2022
                          Resolved
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                          Resolved

                          I have contacted with Asian Paints about getting dealership
                          And they were ready to give dealership
                          But when we asked them for dealership letter (proof that they are giving us dealership) or official email regarding proof, they rejected to give us
                          Aug 29, 2022
                          Complaint marked as Resolved 
                          Asian Paints customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2022
                          Asian Paints Customer Care's response
                          Hi Shubham, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                          Jul 11, 2022
                          Updated by Shubham Vijay Dafedar
                          [protected]
                          Verified Support
                          Jul 25, 2022
                          Asian Paints Customer Care's response
                          Hi Shubham, thank you for sharing your number.
                          Mobile number - [protected]
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                            Naveen danny
                            from New Delhi, Delhi
                            Jul 4, 2022
                            Resolved
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                            Resolved

                            Address: D/109 vijay vihar phase ii

                            I bought this 20 liter of bucket from budh vihar phase 1, new Delhi 110086, but this paints come out from the Wall & sealing, so I way to complain against such a thing do with customer, asain paints have expensive range but working like chuna, even distumper is better than this.
                            Aug 5, 2022
                            Complaint marked as Resolved 
                            Asian Paints customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 05, 2022
                            Asian Paints Customer Care's response
                            Hi Naveen, we are extremely sorry to read about the experience you have had with one of our products. Can you please share your contact number via a direct message? Our team will get in touch with you to understand and address your concerns.
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                              SharmilaJon
                              Jul 2, 2022
                              Resolved
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                              Resolved

                              Hi
                              My house painting work was taken care by Mr. Praveen Kumar from Madurantakam, chennai with mobile no: [protected] and [protected]
                              Paint work has completed and not even 1 week, the paint has come out and if i try to reach him, after more than 10 calls he attends 1 call but without proper response
                              Still now he has not given me bill from dealer. On forcing for bill, he gave a fake bill without billno/invoice number.
                              When he connected with me for this order, he said, he would give bill which we can use to raise complaints later if there is any issue. He said for royale 8 years warranty and for premium 5 yrs warranty, now i dont have th bill and he is not responding, the peeling off is there, can you please help on this
                              I feel cheated by asian paints person, i believed such a big brand and came but people like Praveen are spoiling the brand name for a meagre amount of money they would get from dealer.
                              I have paid full amount but am not given a bill, is this way Asian paints such a big brand works.
                              When anyone sees my house with this condition within 1 week, will they not ask is this way asian paints people do?
                              kindly take action on Praveen kumar and I need the bill as well as i need solution for my peel of places
                              Rgds
                              Sharmila
                              Sep 4, 2022
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 25, 2022
                              Asian Paints Customer Care's response
                              Hi Sharmila, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                              Hi Sharmila, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
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                                ViNkG03H03
                                from Belgaum, Karnataka
                                Jun 23, 2022
                                Resolved
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                                Resolved

                                Address: Rumewadi cross,tal- khanapur,dist -belgaum,Karnataka

                                M GENUINE CUSTOMER of Asian paints… since m using it for almost 10yrs to my 3 houses… But this time they cheated me with their moto “5yrs performance warranty”..
                                As I have seen lot of ads regarding Asian paint aspira which is top end paint in the segment of “Interior paint”.. Even Asian paint app shows it’s Super luxury paint so I decided to buy it… Before applying it I used Asian paint interior primer.. After applying the aspira paint soon I noticed it’s peeling continuously with minimal scratch… then I called my paint distributor person, he CONTACTed area manager who controls north Karnataka… The good part is he came, seen the problem & assured me that he ll give explanation, that why is happening so? But unfortunately since then he didn’t CONTACT me… So I decided to file complaint online then on website I found wats app no… ther also I filed my complaint… Aftr 2weeks today I got call from company… I said everything even though call got disconnected & still my problem is not solved…
                                So is this the way to betray your CUSTOMERs… Why the ### u r running so big company & not solving their problems…
                                So my humble request to you “please solve this problem as early as possible …
                                +1 photos
                                Jul 27, 2022
                                Complaint marked as Resolved 
                                Asian Paints customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 24, 2022
                                Asian Paints Customer Care's response
                                Hi, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
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                                  svannankandy
                                  Jun 21, 2022
                                  Resolved
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                                  Resolved

                                  Address: Sheejith v k, dhawani, illammoola, mattannur, kannur, kerala. Mob.9744093943

                                  I purchase kitchen rack on 14.08.2021. Now it found rusty signs on joint area.
                                  Please replace the rack as soon posible.
                                  Aug 4, 2022
                                  Complaint marked as Resolved 
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Jun 23, 2022
                                  Updated by svannankandy
                                  I am sending photo for rust area for your kind consideration.

                                  Verified Support
                                  Jun 23, 2022
                                  Asian Paints Customer Care's response
                                  We are looking into your issue and we will call you back at the earliest with an update.
                                  Jun 27, 2022
                                  Updated by svannankandy
                                  Still no update from your end. Please replace product as soon as posible.
                                  Jul 03, 2022
                                  Updated by svannankandy
                                  Still no update. Please refund amont collected me when i purchase as soon as posible.
                                  Attached purchase bill for your kind consideration.

                                  Verified Support
                                  Jul 04, 2022
                                  Asian Paints Customer Care's response
                                  Hi, we have once again escalated your concerns to the relevant team, we will reach out to you with an update shortly.
                                  Hi, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk. We will call you accordingly.
                                  svannankandy's [Complaint's author] reply, Jun 23, 2022
                                  Today upto evening i will be ready.
                                  Asian Paints Customer Care's response, Jun 23, 2022
                                  Verified Support
                                  Hi, we have registered the complaint and the CCN NO :- 123462.
                                  Hi Svannankandy, our team has already spoken to you and has informed that the issue will be closed in two days.
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                                    sumit.girdhar
                                    from Ahmedabad, Gujarat
                                    Jun 17, 2022
                                    Resolved
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                                    Resolved

                                    Address: Vsihno Circle, Ahmedabad

                                    Asian Paint Team
                                    This has reference to Paint Organized by Renjit Color World by Contractor -Santosh & Asian Paint Official -Maaz as per trail mail in the month of March 22, within 2.5 months paint has started peeling and chipping off. Various Cracks has been observed at multiple places at walls/ceiling post painting .
                                    Matter was escalated to Maaz/Contractor as well almost 10 days ago, however there is no positive response till now. It is surprising that within 2.5 months paint has started coming off from wall. Some of the photographs are enclosed for your reference.
                                    I need full refund of the amount paid towards painting as service offered by Asian Team is not worth getting it repaired or rectified.
                                    +6 photos
                                    Jul 23, 2022
                                    Complaint marked as Resolved 
                                    Asian Paints customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 20, 2022
                                    Asian Paints Customer Care's response
                                    Hi Sumit, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                      svannankandy
                                      Jun 16, 2022
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                                      Address: Sheejith v k, dhawani, illammoola, mattannur, kannur, kerala, mob.9744093943

                                      I buy wallpaper from PKK enterprices, mattannur, kannur, kerala. They came and installed on 10 september 2021.
                                      After 3months start show black spot on it. Now it increased more and looking very bad condition.
                                      It looks very bad product and poor quality.
                                      Any time you can cane and check.
                                      Please replaced product or refund amount which pay for purchase.
                                      Asian Paints customer support has been notified about the posted complaint.
                                      Jun 16, 2022
                                      Updated by svannankandy
                                      I buy wallpaper from PKK enterprices, mattannur, kannur, kerala. They came and installed on 10 september 2021.
                                      After 3months start show black spot on it. Now it increased more and looking very bad condition.
                                      It looks very bad product and poor quality.
                                      Any time you can cane and check.
                                      Please replaced product or refund amount which pay for purchase.
                                      Verified Support
                                      Jun 17, 2022
                                      Asian Paints Customer Care's response
                                      Hi, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                                      Jun 19, 2022
                                      Updated by svannankandy
                                      Photo for wallpaper also send

                                      Jun 20, 2022
                                      Updated by svannankandy
                                      Still no update from your end. Also attached purchase bill for your kind consideration.

                                      Verified Support
                                      Jun 21, 2022
                                      Asian Paints Customer Care's response
                                      Hi, we have once again escalated your concerns to the relevant team, we will reach out to you with an update shortly.
                                      Verified Support
                                      Jun 22, 2022
                                      Asian Paints Customer Care's response
                                      Hi, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk. We will call you accordingly.
                                      Jun 22, 2022
                                      Updated by svannankandy
                                      Yesterday i call back same no, but they told today call back.
                                      Jun 24, 2022
                                      Updated by svannankandy
                                      Still now no update from your end.
                                      Jun 27, 2022
                                      Updated by svannankandy
                                      Please refund charges collected from me as soon as posible. This because of your product not suitable for wall.
                                      Very poor responce from your customer care.
                                      Only you want sell product after problem no one came and attend.
                                      Jul 03, 2022
                                      Updated by svannankandy
                                      Still no update. Please refund amount which collected me for purchasing as soon as posible.
                                      Bill already submitted for your consideration.
                                      Verified Support
                                      Jul 04, 2022
                                      Asian Paints Customer Care's response
                                      Hi, we have once again escalated your concerns to the relevant team, we will reach out to you with an update shortly.
                                      Jul 12, 2022
                                      Updated by svannankandy
                                      Still no update. Please refund amount which collected me for purchasing as soon as posible.
                                      Bill already submitted for your consideration.
                                      Like this no action from your end i will go for further action.
                                      You are making customer in trouble after purchasing your product.
                                      I raise complent more than one months ago. Still no action from your end.
                                      Jul 12, 2022
                                      Updated by svannankandy
                                      Still no update

                                      Verified Support
                                      Jul 12, 2022
                                      Asian Paints Customer Care's response
                                      Hi, your concerns are duly noted and the respective teams have been notified about the same.
                                      Aug 06, 2022
                                      Updated by svannankandy
                                      Still no response from your end.
                                      Today you send feedback mail to me for what purpose.
                                      Verified Support
                                      Aug 06, 2022
                                      Asian Paints Customer Care's response
                                      Hi, we understand that you are not happy with the progress of the complaint. We have escalated this internally and they will respond to you.
                                      Verified Support
                                      Aug 06, 2022
                                      Asian Paints Customer Care's response
                                      Hi, our team tried calling you multiple times but they were not able to reach you. Please share a suitable time or you can mail to [protected]@asianpaints.com.
                                      Aug 06, 2022
                                      Updated by svannankandy
                                      Now i am out of station, any time you can came and visit site. Present contact no.[protected].
                                      Verified Support
                                      Aug 08, 2022
                                      Asian Paints Customer Care's response
                                      Hi, our team will get in touch with you accordingly.
                                      Aug 20, 2022
                                      Updated by svannankandy
                                      I compliant more than two months now still no action from your side. i call your customer care they also tell the same. but no more action to solve my compliant.
                                      what kind for customer care you are providing, and how many months i am waiting for your action. if you cannot possible you can tell.so we will not wait for your action, we will go for further legal procedure.
                                      i will post all our conversation screen shot on all social media, so all people must knew no one will suffer to buy your product.
                                      Refund amount collecting me when i purchase as soon.

                                      Sep 03, 2022
                                      Updated by svannankandy
                                      Still no response. More than 3months now.
                                      Oct 23, 2022
                                      Updated by svannankandy
                                      2days before one person form asian paints came, take photo of damage area and go. He donot have any idea for wall paper he is from paints. After that no more action from your end.
                                      Please refund amount collecting me when we purchase as soon.
                                      Hi, this is not the experience we would have liked you to have. We request you to share your contact number via a direct message and we will connect with you to address your concerns.
                                      svannankandy's [Complaint's author] reply, Jun 19, 2022
                                      My contact no.9744093943.
                                      Adress. Dhawani, illammoola, mattannur, kannur, kerala. Pin.670702
                                      Asian Paints Customer Care's response, Jun 20, 2022
                                      Verified Support
                                      Hi, we have escalated your concerns to the relevant team, they will reach out to you with an update.
                                      svannankandy's [Complaint's author] reply, Jul 15, 2022
                                      Still no update from your end.
                                      Already registar complent around one month now.
                                      If you have not posible just inform us. We go for further legal procedure.
                                      What is the meaning of customer care and what kind of customer service you are providing.
                                      Still no more update.

                                      Wallpaper shows black spot on less than one year use - Comment #4023742 - Image #0
                                      Still no response from your end.
                                      Today you send feedback mesage.
                                      Still my problem is remaining no one call or came to attend. I raise complaint more than one months ago.
                                      Very poor customer care from your end. If your product have no warrenty you can call and explain us.
                                      I will call more than 5times your customer care, they told respective team will contact you shortly.But still no response.
                                      Now i am going to put all of conversation to social media. So nobody will suffer to buy your product.
                                      Asian Paints Customer Care's response, Aug 8, 2022
                                      Verified Support
                                      Hi, our team will get in touch with you accordingly.
                                      Still no response from your end.
                                      Still my problem is remaining no one call or came to attend. I raise complaint more than one months ago.
                                      Very poor customer care from your end. If your product have no warrenty you can call and explain us.
                                      I will call more than 5times your customer care, they told respective team will contact you shortly.But still no response.
                                      Now i am going to put all of conversation to social media. So nobody will suffer to buy your product.your product is bad so you are not contact us.
                                      You can refund amount as soon
                                      Still no one contact or no update from your end. Now almost all wall paper came black spot and looks very bad condition.
                                      This kind of bad product from your end.
                                      If you want you can direct contact my mob no.[protected].
                                      Also attached new condition picture for your reference.

                                      Wallpaper shows black spot on less than one year use - Comment #4063925 - Image #0
                                      Wallpaper shows black spot on less than one year use - Comment #4063925 - Image #1
                                      svannankandy's [Complaint's author] reply, Oct 23, 2022
                                      2days before one person form asian paints came, take photo of damage area and go. He donot have any idea for wall paper he is from paints. After that no more action from your end.
                                      Please refund amount collecting me when we purchase as soon.
                                      Hi,
                                      I will pass the OTP to the dealer and your marketing excutive on same day when received the message.
                                      Until now i canot get refund.
                                      I already go more than 3 times of dealer shop, at that time he will try to call markaing people but not get in line, he told the will give paint but they want get confirmation.
                                      Now the wall looking very bad condition. Remove old wallpaper very hard, because your people use some kind of gum on sticking wallpaper. Cost of removing the wallpaper is more than the installation of this.
                                      Please refund amount including removel cost of wallpaper also.
                                      I have all the proof of conversation with the respective complient.
                                      Otherwise i will go for legel action against you.
                                      Thanks..

                                      Wallpaper shows black spot on less than one year use - Comment #4080462 - Image #0
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