Asianet Satellite Communications Complaints & Reviews

Dear sir / madam,

I am associated with asianet nearly 2 years till date vide cn86394 consumer no, from the day one i am having issue with the speed what asianet is promising and they have not kept the same, even if we complaint to them they are least bother to visit customers premises and send a message to customers that your compliant is resolved, where as other service providers visits premises of customer and ensures the...

I purchased asianet broadband connection on[protected], its in the name of vineet nair ie me with phone number as [protected]. The consumer number is av8156. I had purchased a plan of 1mbps unlimted net pack with first 15gb at 20mbps speeds. I had padi 3months advance as they had asked for. For the last two weeks, net works for only two hours every day. Scenario is such that i need to call them everyday, then they rectify for an hour and then...

My consumer number is AA90286920 & I am not receiving HD channels. Please rectify this at the earliest....

Very poor service asianet cable network . i approached on 14.10.2017asisanet vadakara calicut dist for repairing . but nobody came for repairing. very bad service . iam janil raj, vadakara, calicut dist. my no. KE92001110 . now i am thinking of disconnect asianet cable connection...

I, K.K. Chandrasekharan, sub Code: TV117364, would like to disconnect the asianet broadband data connection from today onwards as its charge seems to be very high when compared to other connections. Kindly do the needful at the earliest....

I have been using this broadband for the last 2 years, but from september 29 onward, my speed isn't getting stable. I am using the plan data plus 499, the speed of this plan is up to 2 mbps speed, & i used to get up to 1.98 mbps, but from sept. 29 onward, i am only getting 1.95. It doesn't stay like that too, sometimes i get the speed of 1.87 mbps, one day i received the speed of 0.32 download speed, i have been complaining regarding this...

My account is 5329, which is a new one. As i specifically asked for a wi-fi modem with at least 2 ethernet ports, they gave me xperio labs and it worked just for 1 hour on the first day itself. I raised a complaint to replace the modem with same configuration, after 8 long days of waiting, some1 came to my home and replaced the xperio with an old, another customer used cisco modem with only one ethernet port and also having problem in accessing...

Reliance pri line ([protected] and [protected]) installed at asianet satellite communications ltd., pallinada, thammanam, palarivattom is not working for the last two days. Request you to depute a technical person and rectify the complaint at the earliest.

Thanks & regards

Prasad b j
Asianet satgellite communicaations ltd.
Pallinada, palarivattom
[protected]...

I'm an asianet broadband user from kottayam, kerala. The service providers are not at all helping their consumer. The customer care no is not toll free. They hold the line for several minutes and we have to suffer large call expenses. They never try to repair the problem in person they just places a request and do their business. I have been getting network connectivity problems for about a month and no technicians or any sort of actions...

We have been subscribers of asianet cable since 1996 and we are paying subscription on yearly bsais. Our set top box not working since 16th sep '17.
When complaint was lodged with north parur franchisee, they demanded the cost of new set of set top box instead providing a free service/ replacement. Reuest you to kindly consider our problem positively and your immediate response is very mu h appreciated...

I have registered a complaint with you on 23.08.2017, regarding digital tv set top box that no picture is seen and only red lights with set top box and ticket number was given by you.. Da0337338. But no body attended my complaint. I brought my complaint to your customer care 3 more times. But all my efforts remained futile. And now for the 5 th time in a span of one month time i registered a complaint and a new ticket number allotted. Da...

Hi,
There has been constant throttling in the city of kochi on fixed time periods, which results in high ping and packet loss. This has been happening for over the course of 2 weeks, and it seems some of asianet's customer service representatives aren't even aware of what the term "ping" and "packet loss" is. I had an acceptable ping of 60-75 ms right now it tops up to more than 1200ms, ping is very important when it comes to pvp...

My complaint for no picture was registered on 3.9.2017 at 9.42am through your online system (Ticket no. Aa[protected]. Even now problem not cleared. So many time i tried to contact the office, i could get them. Technician contacted and informed that he will look into the problem and call me back. But, after that, no response or no reply to my phone call. (On 29.8.2017 morning the same problem was there and cleared it next day evening - ticket...

Hi,

I have made an online transaction for paying the broadband bill due on 16/8/17 of amount 692 is paid on 17/8/17. The payment has been failed due to some technical issue and amount has been debited from bank account. The transaction id is given from bank statement. Subscriber code - ca22989 of asianet broadband. The reason behind the transaction failure is due to verification failed.
Kindly reflect the amount back...

Asianet comedy sixers is my regular viewing programming.
But intervals between the skit... And comments... Spoils the flow of the skit... It's my view for improvement... If administration thinks it's a concern... Please... Gives breaks after at least after full skit... I have pointed out my view as it is and wanted to be up to the point... Don't want to drag to 350words for attraction......

I had registered my complaint due a faulty set up box more than a month back. This issue has still not been resolved. Asianet customer care agent promises to send someone to replace the box, but that has not happened even after followups and calls every week. This is pathetic customer service... Inspite of even giving the option of dropping off the set top box with the security of my apartment, there is no action from asianet side to resolve...

Iam saidu. K. M, sub. Id. Jc 90574962, a customer for 15 years at your ottapalam office.
Iam a subscriber, taken the max value plan to get the max hd channels and sports channels. But whenever the major sports events eg. Tennis grandslam tournaments begins there arises dispute with the channel provider eg. Star sports and i could not see the events. I had complainted it to your ottapalam office and they told they are helpless. br...

Today noon i was watching your serial "" in the afternoon.
Much disturbed to see the graphic details in which you have shown the little child to tear new books and command the driver to burn it in most disrespectful way. The child's mother was also doing horrible act of distroying new dress for anumon in a cruel way in front of the hapless boy. The way in which the boy is treated by the wicked people should defenitely attract objections...

Cb91005167. - bad service.
I had lodged three complaints with asianet for bad signal and signal breaking the last week.
Today the technician visited and informed that my set top box might be faulty and it should be replaced if the problem persists.
Later on i started getting the message you are not authorized to view this channel. I called up the customer care and they informed me that the set box is faulty and needs...

We have been trying to get our connection fixed for two months now.

Code: tv127259.

We called the customer service almost daily to no avail. They keep telling us there is a link issue and someone will assist us.
We tried the nodal authority, but he never pick up his phone.
We tried the appellate authority, but he never picks up or answers emails.

We pay a huge amount monthly and...