Asianet Satellite Communications Complaints & Reviews

Big looters i have ever seen in my life. Are making money simply fooling its customer. Tv channel is down and followed all process which are laid down but still not resolved and the call executives are saying the same #ed up words and bloody beggars responsible are sitting idle as usual. This is the same experience for past 15 years and are forced to subscribe because of their bloody monopoly.

Better to # me rather doing like fooling

I am not able to get the tv channels clearly. The picture is disrupted continuously and the signals are coming like freezed frames. I had complained at 7.50 pm on[protected] vide complaint no. Ha02126833. I could not watch the world cup football matches.

The complaint is not yet rectified

What use is your channel if we cannot see our favourite channels
This problem is there with your channel regularly since long evey time a complaint will be lodged and it will be settled in your comfort after a long time.
Even to lodge a complaint is very tiresome. When we call over phone, to connect to your customer service agent we will receive only some music for minutes. Your idea is that when we are tired we will disconnect and not lodge the complain.
I have decided to change my cable operator after my subscription ends.

A broadband connection in the name of my daughter p. V. Vishnumaya has been provided the following address: ms vishnumaya p v, saras 101, sreevaraha vihar, sree varaham, manacaud p. O., trivandrum 695 009.

Due to completion of her study at the city, we shifted to another place in trivadrum. As such it is requested to disconnect the present broadband connection at the earliest.

I have lodged a complaint on 05/06/2018 regarding " NO SIGNAL" due to blank out of TV network . Actually the problem started from 02/06/2018. The complaint ticket No is JC0049048. Since we never get the local asianet peaple on phone ( either it is encaged or temporarily out of order) contacted the customer No [protected] and they assured that it will be attended immediately. after that I have called the same customer Number many time but the same reply was given to me . Till date nobody has called me for this matter and Iam disappointed with the way I have been treated for the past 2 Weeks. As Iam missing the World Cup totally I feel I should go the cunsumer Foram . I also would like to get back my payment for the whole year as I have allready paid the yearly subscription in advance. Please take an immediate action in this regard to pay me the subsricption as I am totally dejected with the service . My customer id JC90424460

I am a resident of aymanam panchayat in kottayam district and very old relation with your service. Due to some reason we lost our connection last one week. Repeatedly we made complaints to kottayam circle no one came and resolved our problem. When someone ask regarding our connection we proudly say asianet cable but when a real problem occurred its very pathetic situation. Kindly consider our request and resolve the issue as early as possible. We made complaints through telephone did not received any complaint id.
My sub code-da92002143
Name-r sivasankaran nair

Complaint registered on 12th of may 2018, not yet cleared.
We only get to here one sentence from the customer care no that is "your complaint has been forwarded to local office engineer will visit you soon"
No other information they are providing.
Its sad that they are not able to give us compensation related details for everything are asking to contact local office then why do we have a customer care number if they cannot provide details.

I think now your channel is the most worst channel in malayalam,,, its only because of the telecasting of serials... How many times are you telecasting these serials. Even sunday also you are repeating the telecasting of serials again and again. Can't you show something which is useful for the people. There was a time when asianet is having good review,, but now your rating is really down..... It is okay if you are telecasting the serials only from monday to friday,, but please stop repeatation. Its a request.

We had paid for a complete year in january 2018 end. And now payment is done till february 2019. Amount 3950. After a week of this payment we have never seen any tv prgm without stucking. I had complained thrice. Still no response. Or no solution for the same has been made from the company. Very pathetic experience inspite of telling multiple times.

I need complete refund asap. No more compromise as already i have complained thrice. And no one has even tried to call back to enquire if it's working fine or not.

Subscription id ga91035352

We have not had cable tv services of acv since last wednesday. A complaint was made under ticket number hb00102416 but to no result. It’s vacation for the kids and no tv at this crucial time means a lot of trouble for us. We are at irinjalakuda. We have already paid advance payment for the cable rentals. Kindly help us resolve the issue and get us a compensation for the loss.

I subscribed my asianet digital tv connection through a local agent. The agent is used to collect the payment monthly payments randomly in lumpsum. Also, there is no receipts for the payment even after repeated request. Suddenly the connection disconnected one day. I haven't used the connection for a while now. L like to reactivate the connection or else planning to subscribe some other dish tv connection. While contacting customer care, they informed me to contact the local agent. I am not interested in dealing with local agent due to their poor service. If there is direct payment options than why dealing with the local agents. Therefore, please let know how to reactivate my connection. Or what is the option to return the setup box.

Why the hell are asianet plus even showing movies!??? The most important scenes are cut off. Adding more advertisement and showing less of the movie. Why even show the film then??? I am watching the movie niram as i'm typing this and was waiting for a song. Asianet plus cut of the entire song. I've noticed this before and now i'm really irritated by this channel. If given the power i would have immediately destroyed this channel. If asianet is reading this let me tell u this - don't even bother airing such a nonsense of a channel.

I have a dth connection feom asianet... It is not working and i registered a complaint to this effect... There has been absolutely no response from the company... Each time i call them they give me the same lines... Will attend to it asap... Butnothing has been done... They have few listed telephone numbers but nothing is working... They just make d consimer look like a total idiot

I am facing frequent disconnection of your net service and despite repeated complaints made by me (Refer your complaint register) the response is not satisfactory. The stereo type answers provided from your customer service department is either ' technical error, we have lodged your complaint' or 'there is a local issue for which we have placed complaint'.
Further, on calling the customer service number to lodge a complaint one looses patience, as one has to hold the telephone receiver for more than 15 to 20 minutes or at times it could be about half an hour. "the stereo message hitting the ears -" all our executives are busy-your phone is important to us - we will attend to you shortly". At times on account of no response often we disconnect the call.
Now that you have provided a call back system, ([protected]), we expected better service, but to our surprise the response call from your center often happens to be after much delay, may be when we are busy attending some other work. I sincerely feel these lacunae are due to the poor supervision at your call center.
I am a customer of asianet for many years, but i sincerely feel and advise
That in future, if this happens to be the state of affair, i may have seek services of other agencies in the area.

Subscriber id: tv118940
Region: trivandrum / kerala /

I have tried contacting the customer service frequently regarding the abysmal service asianet broadband is providing. A month ago, i switched from 1mbps at 650 to 10mbps with no fup at 799 (+18 percent gst), which should give me 10mbps on every website i visit.

However though asianet has been providing me with abysmal speeds, downtimes and throttling, every day, and has been lying blatantly about the speeds and has been throttling services like netflix and twitch. Tv

The more peculiar thing is the lie that they pull about their speeds, naturally anyone who chooses to check their speeds will use speedtest.net, but asianet has rigged the website to provide false speeds, incase for me, i always get 10mbps speeds on speedtest.net, but below acceptable speeds on other speedtesting services like fast.com (Netflix) and speedof. Me, i have attached screenshots for proof.

This is unacceptable for the price they are charging for speeds and services which local providers are giving at much lesser costs and has better uptime and has a better customer support.

I did try contacting asianet customer support, whose lines are always busy and now does a missed call feature where the customer should, miss call them, and then at their favorable time will call you back and ask about the issue and will offer you the "router restart" method and will send a technician right away, infact i haven't had anyone check my connection, infact my connection is fine, but it's asianet throttling or doing some kind of speed reduction system.

This happens way too often, the connection drops and the routing is bad, the speed is inconsistent, on a good day i get 5mbps tops.

If this is the way this god forsaken company is choosing to treat their customers, i wish the forums would intervene and help me out here.

Thanks.

Screenshots attached.

First picture is speedtest.net showing 10 mbps
Second picture is speedof. Me showing 1.76mbps
Third picture is fast.com showing: 220kbps
Forth picture is their customer service not responding and also billing me.

My tv was not working for 5 days last month due to set top box problem. I registered complaint on all days and the complaint was not attended till i visit their office at angamaly. Today they disconnected the channel with out any information and i was not able to view the tv today. I can tolerate the natural problems like thunder, lightinning, heavy raining etc. Which may happen occasionaly. The service of the asia net was good in the beginning but the service is very bad now. When i informed the office they advised me to call them tomorrow. They are wasting my time and money. The concerned staff are quite irresponsible. Hence, i request you to refund the charges for not giving standard services and strict actions may be taken to resolve created problems. Your urgent attention is invited in this case.

Dear sir,

My broadband connection tv151536 is the asianet sub code is been used in my shop, where as for the past 2 weeks the internet modem which was provided by asianet is dead. I have lodged a complaint based on this but noone has turned back. I am lodging this complaint in the forum because i had a business loss in my shop and lodging this complaint based on it. As internet was not there i was not able to monitor my cctv. Apart from that this is a fixed payment which i am making and i request to deduct the amount based on the non usage from the next bill.
Kindly accept this complaint and please take action accordingly.
Thanking you
Regards
Anoop vasudevan
[protected]

It is proven scientifically and informed in retreats that a baby's 75% brain development occurs in a mother's womb and by the age of 5 years 95% would be developed. If such kinds of serials are being watched by the members of your home, we will not be able to bring our children up successfully. We cannot force our family members to totally shutdown the serials as they are addicted to the same or because of their cadre in the family. But such totally ridiculous and waste and sometimes totally vulgar serials cannot be tolerated by working and pregnant mothers like me who have no option but to plainly watch their children exposed to such vulgarity and losing their innocence. If serial script writers have no story at all and if that is the reason for making such nonsense stories, then you may please borrow korean serials most of which are really cute and adorable and decent. Kindly view this request and complaint seriously as what we require most from our children when they grow up is to be genuinely good humans more than being scientists, engineers and doctors.

I had recently complained regarding the speed of t asianet broadband.. Basically there is nil speed i’m unable to use net n this issue is ongoing fr last 5 days
1st time i called t service they send a technician he said it’s down every where in thiruvalla n left jus like dat however our neighbor uses t same connection and he has no issues with speed...
Again i called t coustomer service n tey said tey r unaware of any speed issues in thiruvalla they ll send a technician immediately it’s been two days n we r still waiting
Such pathetic coustomer service tey ave... Very disappointed

Most of serials telecasting in asianet is giving bunch bad information to the viewers and the repeated telecasting is also annoying. Every time when i turn on tv it seems to be retelcasting the same serial day and night. It is very irritating to many people. Every serials are the same by its content. It really annoys. I think serials must be banned

Sir,
My tv cable channel signal for cnbc is very poor or no signal
I reported the matter at north paravur office. Eventhough they tried to rectify, the problem persists. As i have to do some share market business, this channel is an essential part for my work.

Pls look into this urgently. Thanking you,

Sebastian k k
Karthedath house,
Thuruthipuram-moothakunnam-683516,
Phone: [protected], [protected]
Cas no. Sn n [protected]
Set top box no. Snaz [protected]