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Asianet Satellite Communications Complaints & Reviews

1.3
Last updated Mar 9, 2024
Complaints 866
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213
Unresolved
653
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Asianet Satellite Communications Phone Numbers

Phone
+91 80 8606 0665
155
87
+91 80 8601 1023
64
74

Asianet Satellite Communications Head Office Address

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India
695006

Asianet Satellite Communications reviews & complaints page 22

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N
Nandini Rejitha
from Taliparamba, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response after registering complaint

I have a dth connection feom asianet... It is not working and i registered a complaint to this effect... There has been absolutely no response from the company... Each time i call them they give me the same lines... Will attend to it asap... Butnothing has been done... They have few listed telephone numbers but nothing is working... They just make d consimer look like a total idiot...
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D Varghese
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequent disruption of net connection

Address:Thiruvananthapuram, Kerala, 695005

I am facing frequent disconnection of your net service and despite repeated complaints made by me (Refer your complaint register) the response is not satisfactory. The stereo type answers provided from your customer service department is either ' technical error, we have lodged your complaint' or 'there is a local issue for which we have placed complaint'.
Further, on calling the customer service number to lodge a complaint one looses...
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A
Abhi Nash
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

less speed than offered, severe throttling, downtimes and inconsistent speed across services

Address:Thiruvananthapuram, Kerala, 695032
Website:asianetbroadband.com

Subscriber id: tv118940
Region: trivandrum / kerala /

I have tried contacting the customer service frequently regarding the abysmal service asianet broadband is providing. A month ago, i switched from 1mbps at 650 to 10mbps with no fup at 799 (+18 percent gst), which should give me 10mbps on every website i visit.

However though asianet has been providing me with abysmal speeds, downtimes and throttling,...
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M
Mathew Stephen
from Angamali, Kerala
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cable service

Address:Ernakulam, Kerala, 683572

My tv was not working for 5 days last month due to set top box problem. I registered complaint on all days and the complaint was not attended till i visit their office at angamaly. Today they disconnected the channel with out any information and i was not able to view the tv today. I can tolerate the natural problems like thunder, lightinning, heavy raining etc. Which may happen occasionaly. The service of the asia net was good in the beginning...
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A
Anoop Vasudevan
from Bengaluru, Karnataka
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broadband connection tv151536 not resolved and request to adjust the bill amount

Address:Thiruvananthapuram, Kerala, 695121

Dear sir,

My broadband connection tv151536 is the asianet sub code is been used in my shop, where as for the past 2 weeks the internet modem which was provided by asianet is dead. I have lodged a complaint based on this but noone has turned back. I am lodging this complaint in the forum because i had a business loss in my shop and lodging this complaint based on it. As internet was not there i was not able to monitor my cctv....
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J
Jaislee
from Thiruvananthapuram, Kerala
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parasparam, bharya and karuthamuthu

It is proven scientifically and informed in retreats that a baby's 75% brain development occurs in a mother's womb and by the age of 5 years 95% would be developed. If such kinds of serials are being watched by the members of your home, we will not be able to bring our children up successfully. We cannot force our family members to totally shutdown the serials as they are addicted to the same or because of their cadre in the family. But such...
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R
Reya Jacob
from Mumbai, Maharashtra
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customer care service is pathetic

I had recently complained regarding the speed of t asianet broadband.. Basically there is nil speed i’m unable to use net n this issue is ongoing fr last 5 days
1st time i called t service they send a technician he said it’s down every where in thiruvalla n left jus like dat however our neighbor uses t same connection and he has no issues with speed...
Again i called t coustomer service n tey said tey r unaware of any speed...
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S
Shsjdjf
from Kizhake Chalakudi, Kerala
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serials

Most of serials telecasting in asianet is giving bunch bad information to the viewers and the repeated telecasting is also annoying. Every time when i turn on tv it seems to be retelcasting the same serial day and night. It is very irritating to many people. Every serials are the same by its content. It really annoys. I think serials must be banned...
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R
reshuishu
from Thiruvananthapuram, Kerala
Sep 19, 2023
This thread was updated on Sep 19, 2023
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cancellation of asianet broadband connection

Address:Thiruvananthapuram, Kerala

Sir,
I am sudarsanan. G, tc 2/1249, pra-157, preetha bhavan pottakuzhi, pattom (P. O) trivandrum. I can't afford the bill amount of asianet dataline broadband internet connection. So i humbly request you to cancel the asianet dataline broadband internet connection. My internet subcode is (Tv134650).

I hope you will take the necessary steps on the above mentioned complaint....
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S
SEBASTIAN K.K
from Changanacheri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no signal of cnbc channel even after repeated reporting

Address:Kollam, Kerala, 683516

Sir,
My tv cable channel signal for cnbc is very poor or no signal
I reported the matter at north paravur office. Eventhough they tried to rectify, the problem persists. As i have to do some share market business, this channel is an essential part for my work.

Pls look into this urgently. Thanking you,

Sebastian k k
Karthedath house,
Thuruthipuram-moothakunnam-683516,
Phone:...
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T
T R SUBRAMANIAN
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

set-top box - malfunction

Address:0487 2382214

My name is t. R. S. Mani and my cable tv subscriber id is: ha90170510.
On or about 10th of this month, i lodged a telephonic complaint regarding mal function of the stb, and in response, your staff came the next day, checked the stb and informed that the stb is not functioning and since the warranty for same is over, it has to be extended, for which a sum of rs.275/- has to be paid. I was a bit upset about the payment and said i cannot...
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J
Jacob Michael
from Mavelikara, Kerala
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poor reception

Address:Ernakulam, Kerala, 682005
Website:asianetindia.co.in

The complaint was registered on 17th. Jan.2018 no. Ge0073759. The problem is breaking of the picture and speech. There is a customer care no.[protected] where you make your complaints. I made an email complaint, because this number was not available for my five attempts. The next day when i checked, they told that the message is passed to the mattancherry area where i belong to, but they have no idea what is the status of the compliant and...
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T
Tomson Paul
from Irinjalakuda, Kerala
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isl

Address:Thiruvananthapuram, Kerala

ISL മാച്ചിന്റെ ഇടക്ക് രണ്ട് സ്ക്രീനാക്കി ഒന്നിൽ കളിയും മറ്റേതിൽ High Light ഉം കാണിക്കുന്നത് നിർത്തണം. പലപ്പോഴും ഗോൾ അടിക്കുമ്പോൾപോവും ഇതാണ് അവസ്ഥ. ഇത് വളരെ ഇറിട്ടേഷൻ ഉണ്ടാക്കുന്നു...
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J
jibin.jacob
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broad

Address:682312

Initial complaint that you have marked resolved. It is not resolved. I still have the same issue

Subscriber code: cn107242
Phone number: [protected]

I have been having multiple calls with asianet broadband services for their incompetent services over the past 6 months. One issue after the other keeps coming back after apparently they 'fixing' it.

The first issue was that i was not getting...
+4 photos
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J
jayaprakash panthaloor
from Angamali, Kerala
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tv no picture

I am a subscriber for asianet communication and my sub. No. Ga9201182 and compaint no. Ga01209356 complaint on 20/11/2017. No response from them after reminds and after mail to regional manager kochi. Please take stern action as i am an advance subscriber and paid up to 31/03/2018. My mental strain and physical strain is very high. My family is very much annoyed. Please make us pleasantable atmosphere in my home...
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T
thomasjrk
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection

Address:Ernakulam, Kerala, 682023
Website:www.asianetdigital.co.in

I sent this mail to asianet before 10 days i didn't get any reply yet

From: thomas johnson
Date: fri, nov 10, 2017 at 1:28 pm
Subject: connection issue
To: [protected]@asianetindia.com, [protected]@asianet.co.in

Dear, sir/ ma'am

Subscription id: ga91021435

By the end of april 2017, as per the instructions from a customer care
Agent i have informed your local branch...
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D
Deepthy Shaji
from Sholinghur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cable connection

Address:683106

On october 9th i requested for an asianet direct digital connection at aluva office. I choose asianet direct connection, also for taking asianet internet broadband connection. On the next day, a technician came for testing the signal and the connection was given, and a bill was issued in name of asianet. On this month, when the technician came for checking signal for internet connection only, we came to know that we were cheated. As the cable...
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J
jibin.jacob
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issues - high ping and latency, low bandwidth

Address:Ernakulam, Kerala
Website:asianetbroadband.in

I have been having multiple calls with asianet broadband services for their incompetent services over the past 6 months. One issue after the other keeps coming back after apparently they 'fixing' it.

The first issue was that i was not getting internet during the prime time of the day. Sometimes between evening 4pm - 10 pm and during the night time.

I have called their customer service more than 20 times and have...
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A
Abhi9497
from Neyyattinkara, Kerala
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to cancel my asianet broadband connection

Address:Thiruvananthapuram, Kerala, 695507

Dear asianet broadband company my subcode is tv126925. I request you to remove my asianet broadband connection. It is very slow so we humbly request you to cancel our broadband connection. I am forced to cancel my broadband connection due to your low speed. I have contacted your people so many times, but i was only dissapointed. So i firmly believe that you will take the needed procedures and cancel my broadband conection as fast as possible....
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S
SarinActor
from Palwal, Haryana
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idiotic service & frequent network unavailability

Address:Thiruvananthapuram, Kerala, 695583

One of the dirtiest service and connection ever seen, that is asianet broadband for me now.

My subscriber code is : tv128748, and i stay nearby technopark, trivandrum.

We never get the speed as they mention in their plans. I had upgraded my plan, just to see slow network connections.

Now the main cause of the writeup here is frequent network unavailability & non-responsiveness for many days...
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