Claimed

Asianet Satellite Communications Complaints & Reviews

1.3
Last updated Mar 9, 2024
Complaints 866
Resolved
213
Unresolved
653
Quick Links
Statistics
Share
Contacts

File a complaint to Asianet Satellite Communications

Having problems with Asianet Satellite Communications?

File a complaint and get it resolved by Asianet Satellite Communications customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Asianet Satellite Communications
Customer Service Contacts

Asianet Satellite Communications Phone Numbers

Phone
+91 80 8606 0665
155
87
+91 80 8601 1023
64
74

Asianet Satellite Communications Head Office Address

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India
695006

Asianet Satellite Communications reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Appuvinte
from Bengaluru, Karnataka
Report
Copy

Serials

Asianet, which has a reputation for providing wholesome entertainment, is fast losing that tag, because of the silly, inane, stupid, illogical, ridiculous and absurd turns many of the serials are taking. For e.g.
1. Pranayam: The serial had a fairly good story line to start with. But these days just to keep the serial going ( perhaps for want of anything better), the rivalry between Sharan and Prakash is going to ridiculous lengths....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
guttaswamy.p
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

House shifting

Address:tv.117935
Website:helpdesk@asianet broadband.in

We already used modem and we are shifted a new house so need a new connection in new house in pujapura near chandha and zipcode (117935) phone number [protected] we need as possible fast connection connection used near pappanamcode need near pujapura chandha house name (anandh bhavan) near langa road house number pj 9336 please need fast connection 2mbps speed connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kithudileep
from Delhi, Delhi
Report
Copy

Non reception/poor reception of signal

Address:690521
Website:indian consumer complaints forum

Sir/madam
For the last two weeks we are unable to watch the tv due to the poor /non reception of cable tv signal.The connection we were purchased from asianet digital through our local cable operator sai's cable vision, karali junction, sasthamcottah, kollam-690521( sub division of Venad Cable).we were constantly complaining about the problem but they are not responding positievly or answering the phone till date.please consider the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajasekharannair67
Report
Copy

Chindavishtayaya seetha serial

Address:690526
Website:Asianet communications ltd

Me and my family is a regular viewer of the new serial broadcasting in asianet 'chindavishtayaya seetha'. It is very sad to report that it is such a non sense stating in a serial in such a reputed channel. That father character named'chempakaseeril narayanan' as seetha's father is speaking just stupids against her own daughters. Kerala's culture is been spoiled by showing such rubbish in reputed channel. Pls take neccessary steps against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adarshvava
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very low speed provided on high speed internet connection

Address:Thiruvananthapuram, Kerala, 695020
Website:www.asianetbroadband.in

I am customer of Asianet broadband service (Cust id - TV58397). My connection speed is 10mbps and I am paying a bill of Rs. 1600 per month. From past 6 months I am getting a very low speed of less than .5mbps during night time and through out the day on holidays and weekends. I made complaints to customer care atleast 100 times and also contacted higher authorities so many times, but I dont receive any resolution for this issue. I am very...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pradeepknair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscription no:tv108528

I had taken one year internet subscription (code tv108528) on 19/04/2016 and valid up to 30/04/2017, but the service disconnected on 07/10/2016. why this was happened? my contact number while taking the connection on 2015 was [protected] and that was not in service. my present available contact number is [protected]. this connection i was taken because of your good customer service and expected a quick action to get the connection back immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Kumar Ko
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change data plan

Address:Thiruvananthapuram, Kerala, 695121
Website:consumer complaints.in

Sir,
I sunil kumar, (Sub code : tv117464, mob no : [protected]) asianet broadband user. I several time tried in your customer care no [protected], but it replied that busy / reps call u back... Like responses...

Sir, i am using 510 plan... Past four month you change that plan and charged more with out taking our suggestions... When ever you msg me and call that time i call customer care several time for change my plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KG Nair
from Thiruvananthapuram, Kerala
Report
Copy

Broadband and Digital TV

Address:Ernakulam, Kerala, 682004
Website:www.asianetdigital.co.in and www.asianetbroadband.in

Sir,

i had applied for Asianet Digital TV connection (INDI no 182904) on 26 Sep 16 and shifting of the existing Broadband connection (CN 74966) to new residential address on the same day. the service engineers from the company came on 28th after repeated calls and facilitated the cabling work of both connections. however post cabling they were reluctant to provide Set top box for Tv connection stating absurd reasons and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Althaf A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not internet connection most of the time

Address:686537

We have taken broadband connection from asianet that also a unlimited connection our asianet register no is kt29423. We are paying high amount of bill, but there is no connection. Customer service is not bothered about this. They are not giving any proper response. Its been long, but time to time bill will come. But we are not getting proper connection and promised speed. Please look into this and rectify the error...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
logk
from Bhubaneshwar, Odisha
Report
Copy

Chandanamaza

Address:Kasaragod, Kerala, 671 324

I like some characters in this serial. Especially Amrutha - a stupid foolish who doesnt have self respect. Does not understand d meaning of being a woman...this character is a -ve impression of woman.
2nd best characters - Both MIL's - first one who knows only to give orders : without any brains n arrogance and the other who is d tail of first one : no brains to use and follows only orders.
These are surely d major drawbacks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vnair35
from Sivagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network speed-

Address:Ernakulam, Kerala, 683104
Website:asianetbroadband.in

I have a connection of asianet having sub code: cn105617. I took a plan of 1mbps - unlimited. But it has been more than 15 days, the speed is damn slow.. The speed test shows 110kbps. Repeated complaints has yielded no effect. Customer care says that the problem will be resolved soon but its been more than 15 days, still no action on the broadband speed. The connection is in the name of jishnu raj - ph: [protected]:

Please take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nima kanangot
Report
Copy

Shifting cable not done

Address:Kozhikode, Kerala, 673611
Website:www.asianetdigital.com

We have registered for shifting asianetdigital cable connection from kalammashery to Kozhikode on last july27 . we didn't get our connection yet. There were 760 rupees due amount at the time registering, we pay that amountand cleared all dues. But now without giving connection there is a due amount 380rupees. Kindly give our connection as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gsrajqn7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing without customer's confirmation of new data connectivity

Address:Thiruvananthapuram, Kerala, 695015

In the first week of June 16, the modem gave in. Customer care was contacted and a replacement was done when I was on duty on condition that it is going to incur around Rs. 2500/- to which I agreed. Just after a week again the the Modem stopped working. On closer examination I realized that the replaced Modem was an old discarded gadget piled in your warehouse. I personally brought this to the notice at the Asianet office at East fort where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vmathewp
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never give the service for the money and compel to pay more money

Address:682312
Website:www.asianetdigital.co.in

Dear sir/madam
This is a complaint against a cable tv operator called asianet satlite communications ltd. A lot of customers have been facing problems and no one can do anything except suffering from their monopoly and threats. My case is i have paid 5600 rs initially and took their annual subscription for cable tv. After six months they are stopping my tv connection and asking money for re-connection. If we complained they took register...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreekumarik
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection speed

Address:Thrissur, Kerala, 680020

Our consumer number tr55031 in the name of n r krishnakumar.
Ours is broadband unlimted connection. We paid 1year subscription in advance. We received most of the time 60kbs speed. We compliant several times. When we complaint they provide us 300kbs speed for 1 or 2 hr. After that very low speed. Attached is the speed test result. Please help us....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kdboss
from Kottayam, Kerala
Jul 16, 2021
This thread was updated on Jul 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow speed

Address:Kottayam, Kerala, 686001

Consumer no — kt37312

Providing worst service... Plan is of 1 mbps unlimited but hardly getting speed of 0.50 mbps.. Whenever called to customer care they used to do two practices — 1) reset the modem 2) arrange home visit by technician... Surprisingly when ever guy come to home speed is ok (May be they correct before coming) but hardly 1-2 hr speed gain reached to very slow... I fed up this type of service... I have to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajith murali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I rarely get internet connection. The network is very much overloaded. Poor speeds, poor customer care.

Address:Ernakulam, Kerala, 682025
Website:www.asianet.co.in

I have been using Asianet broadband from January 2016 onwards, My subscription id is CN92702,
My monthly subscription charge is 574 Rs (Including all tax) with Speed 1Mbps.I rarely get internet connection. The network is very much overloaded. Poor speeds, poor customer care.
I am fed up with the service. Monthly I have to call atleast 3-4 times to customer care for complaint registration and when I call to them
the customer...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Js
from Neyyattinkara, Kerala
Report
Copy

Paid for channels but not available to us

Address:Thiruvananthapuram, Kerala, 695010
Website:www.asianetdigital.co.in/index.html

Really disappointed with your Customer Service. I have subscribed Star Sports HD 3 & Star Sports HD 4 (811 & 812) 3 weeks ago and still it's showing error message and telling to contact Customer Care.. Have complained 10 times and even went to my nearest office and the response was that the problem will be resolved within a day. Similar incident happened last month as i paid for ten channels but they didn't give the service. Such a irresponsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Peterben
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asianet broadband - exorbitant bill

Address:682025
Website:Asianet broadband

I got an exorbitant bill of 2999 for the month. Only myself and my wife at home and she hardly use any net except for Wapp. Pl check my old use. Before I complained for connectivity and met an officer at Renai hotel meet. He never replied after that. Made some impressive offers to change modem and never responded.
I have already paid Rs 1000/- and request you to write of balance. I may now change to unlimited to avoid this confusion...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
melchioommen
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unreliable customer care response

Address:Alappuzha, Kerala, 690509
Website:www.asianetbroadband.in/ServiceArea/CustomerCare

I had switched from bsnl broadband to asianet broadband two month ago for cctv purposes. It seems i have made a mistake after listening to the responses from the asianet broadband customer care. Ports 80, 8000, 554 are the default ports to be opened up for the dvr to stream videos through the internet. E dns port is not open which blocks the camera application from accessing the dvr. After repeatedly contacting the customer care and personally...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy