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Asianet Satellite Communications Complaints & Reviews

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Last updated Mar 9, 2024
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Asianet Satellite Communications reviews & complaints page 29

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A
Anoopkr05
from Aluva, Kerala
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Poor connection

The broadband speed of Asianet is very poor for the last 1 week. My mobile 2G has better speed than this crap connection now. I submitted more than 10 complaints through their Android app since there so called customer care number is just piece of **** that nobody can ever connect. I doubt if anyone ever had successfully make a call to their customer care executive. Even after submitting numerous complaints from the app there is no improvement...
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R
renjithmk
from Ernakulam, Kerala
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Not getting speed as per my plan

Address:Ernakulam, Kerala, 682309
Website:www.asianetbroadband.in

Hi, I am using Asianet broadband internet from last many years. for last 3 months I am not getting speed as per my Plan. Plan I am using is 1Mbps plan monthly bill of Rs 580 (including tax). But many times I am getting spees much lesser than 1mbps. I feel like asianet is cheating me by providing slow internet....
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Address:695032

With reference to the complaint number TV 91912220 This email is to inform on your bad customer support on an issue which was registered on 09th January 2016 about no internet connectivity in my house .I was chasing continuously with your customer support daily, but the reply from them is not justifiable. even there is no call from the technical department as the part of complaint and No technician attend the issue till now. Could you please...
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N
nediumkk
from Ernakulam, Kerala
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Poor picture and sound quality of asianet cable tv broadcast

Address:Ernakulam, Kerala, 682019
Website:Asianet Cable TV net work

For last 3-4 weeks we have been experiencing freezing of pictures and sound of Asianet cable TV programs. In addition, there is distortion of pictures, flaking of pictures, sound breakages, cracking sounds etc. Some time the picture and sound vanishes and "No signal" sign appear. This happens quite often I hv recently renewed my subscription. But I do not get the same channels I had been seeing recently. To name a few, HBO, Star world,...
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S
samodkumar
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Sabarimala

Address:131
Website:Asianet

Innu[protected]suprem cort oru asadarana kadannu kayatam nadathi..athine muthalaki ninjale polulla ottanavadi chanalukal akoshapoorvam kondadi...ee peya koothukal nadathunnathinu munbu ninjal oru mobilil koodi oru sms loode voting abhiprayam nadathamayirunnu...ingane poyal ..islam viswasa prekaram sunnathu kaliyanam eanna acharam nirthalakumo..?...athinu charcha veykumoo?christian achara prekaram maamodisa mukiyale christiani avu...ithinoke...
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TR, 15624_I had broadband connection from ThrissurAsianet paying an amount ofvRs6508/_for the period 29_12_14 to 28_03_16. At my request, the connection was terminated with effect from 30_05_15.In spite of several requests payment of balance due to me for the remaining period of the bill has not been paid so far.Worse still not even a reply is received yeyt.This intolerant attitude of Asianet, Thrissur office was brought to your attention....
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Address:682314

I am not getting TV after getting after payment for one year. Paid amount on 30-Dec-2015 and raised a ticket for connection issue on 4th Jan -16. Up to 6th -Jan-16 they are not solving the issue. I paid the amount to Asianet local office and provided receipt no and date. The issue is local office not updating payment receipt info as per customer care. More than 10 times I have called asianet....
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J
jiso
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Connection

Address:Kottayam, Kerala

Dear Sir, My name is jishu i temperorly registered for a broad band connection on 29/11/2015 the ref, no: is INDI 169235, we use to followup daily with the customer service agent, the only answer i got from the customer service side is, the executive will contact us, since 9 days the same answer, so may i know is it possible to get an internet conncetion in our area or whether i search for another option ; the executive must not be irresponsible...
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V
V.K.Nair
from Bengaluru, Karnataka
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Serials abysmal quality of

Address:Thiruvananthapuram, Kerala

Asianet as a pioneer in the Malayalam TV media, is quite popular, providing wholesome entertainment. But it is under serious threat, because of the abysmally low quality of the serials being aired, these days. For e.g.:- 1. Sthreedhanam, started Of quite well with a fairly good story line. But in the last few months it has deteriorated into absolute trash. The silly / stupid / idiotic / terrible / horrible / ludicrous antics of Mathisukku,...
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R
Remesh Ganapathi
from Kodungallur, Kerala
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Cable connection renewal

Address:Pathanamthitta, Kerala, 689623
Website:www.asianet.com

I never faced a ridiculous service from Asianet since 2002. I have registered and paid for the bill up to Sept2015. But one day somebody came from your office on November 2015 last and asked me for 2 months payment of Rs. 400/-(two months) and I asked him for collecting the amount for one year in the middle of December 2015. After several calls to customer care and available contacts numbers nobody responded to the same. Today is the last...
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L
Lcrn
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Serial pranayam

Address:11040
Website:Asianet serial

Just wanted to say that the serial, pranayam, is the worst serial ever! It's a complete ripoff of the serial, mounam samadham. The viewer's intelligence is insulted when such garbage is shown on TV!! Either get rid of this garbage or have the writers give us some original material. Thanks!!...
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E
Eks Ennackal
from Kottayam, Kerala
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Broadband connection

Address:Pathanamthitta, Kerala, 689101
Website:www.asianetbroadband.in

I am having Internet connection from the above mentioned service provider under code No. KT 33911. I am a prepaid member from 03/10/2015. Their performance is unsatisfactory. Their customer care telephone No. just continues announcement non stop which will entail huge expenses & waste of time. May today connection will be there then when are doing some important work the connection cut off and we lose money/time data. Sucy Samuel [protected] Ennackal...
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U
Ullas D Pallattu
from Thiruvananthapuram, Kerala
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Broadband

Address:Pathanamthitta, Kerala, 689103

I am a Asianet Broadband consumer with Sub Code KT23207. last month I migrated to higher plan as my sons were around . now I want to migrate to a lower plan . i informed them accordingly . now the company informs me that I am liable to be charged a fee of Rs 150 / for migrating from a higher plan to a lower plan . is there any justification for this charge . I feel it is unreasonable ....
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Hi, This is regarding the promos that Asianet airs for their serial Parasparam . Im not an audience of serials of this channel but when I browse through this channel and watch some other programs, I happen to come across these promo clips for their serial called Parasparam . Its so disturbing to watch the promo and I keep wondering how a channel can be so insensitive to compare the real life hardships that people went through in the...
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P
philipoommen
from Thiruvananthapuram, Kerala
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Online payment

Address:695013
Website:www.asianet.in

I paid the 1/12/15 bill for my broadband connection online on 3/12/15. The payment portal indicated that payment failed. But money was deducted from my credit card account. My bank statement gives the transaction id. Asianet did not respond to my e-mails from 3/12 on wards. Finally on 18/12, they have intimated me that the money will be re-credited to my account. Till now it has not happened...
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C
clock wise
from Ernakulam, Kerala
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Worst broadband service

Address:Ernakulam, Kerala, 682004
Website:asianetbroadband.in

Asianet broadband, boasting to be the best and the largest Internet service provider has got a worse broadband service system. I recently upgraded from 510 Kb/s (which is truly never achieved as promised) to DART980 plan (boasting to give 6 MB/s speed). But soon I realized the the speed is still too low. I keep swirling around from one to another complaint and the customer care doesn't even know that modem needs to be changed. So after 2...
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S
srekangpai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment failed, but no money refund

Address:Ernakulam, Kerala, 682006
Website:www.asianetbroadband.in

Hi, I made a payment of 250 each twice on[protected], as part of bill payment via SBT internet banking. The payment failed twice as per the asianet website, however money was deducted from the account both times. Till now, i din't receive any refund for this amount (Rs 500). Could you please look into this issue.. The two transaction ids are[protected]IG0BDMQZP4 and[protected]IG0BDMQUT8...
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Address:Thrissur, Kerala

TR, 15624 Bill amount Rs.6508/ paid for the period, 29_12_14 to 28_03_16 The facility was terminated w.e.f 30_05_15. You are to pay me the balance due for the remaining period of the bill.. I have not received the payment so far in spite of requests....
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S
sajincj
from Delhi, Delhi
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Asianet setup box complaint (Customer id : gh171825)

Address:Thrissur, Kerala

Hi Myself Krishnankutty from Poklayi, Thrissur district, Kerala. Asianet Setup box Customer ID : GH171825 My Asiant setup box is not working from 29th November 2015. I already raised complaint two times in ACV kodungallur office directly. One week back one technician came to my home then checked issue and informed he will come lately and fix issue. Still we are waiting for a technician to fix this issue. I send a mail...
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C
cutypink
from Shimoga, Karnataka
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Serial in asianet plus (Mounam sammadham)

We continuously watch the serial but one thing we cannot bear is songs being played in Malayalam (especially when the functions happen in the serial, converting Hindi to Malayalam). It is really really horrible and meaningless. Please play the songs in Hindi only.Request you to take into consideration....
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