Asianet Satellite Communications Complaints & Reviews

The broadband speed of Asianet is very poor for the last 1 week. My mobile 2G has better speed than this crap connection now. I submitted more than 10 complaints through their Android app since there so called customer care number is just piece of **** that nobody can ever connect. I doubt if anyone ever had successfully make a call to their customer care executive. Even after submitting numerous complaints from the app there is no improvement or fix to the issue. I need a fix to this issue since I need a consistent network for my work and other uses. Also I need a refund equals to the amount for one week usage of Asianet BB since its been down for a week.

ID: CN79882

Hi, I am using Asianet broadband internet from last many years. for last 3 months I am not getting speed as per my Plan. Plan I am using is 1Mbps plan monthly bill of Rs 580 (including tax). But many times I am getting spees much lesser than 1mbps. I feel like asianet is cheating me by providing slow internet.

With reference to the complaint number TV 91912220 This email is to inform on your bad customer support on an issue which was registered on 09th January 2016 about no internet connectivity in my house .I was chasing continuously with your customer support daily, but the reply from them is not justifiable. even there is no call from the technical department as the part of complaint and No technician attend the issue till now. Could you please take an action on this and get resolve my issues ASAP. This is affecting my daily works made me losing confidence with Asianet service. I expect your kind attention on it ASAP. Subscriber Name : Praveena PJ, Subscriber code : TV87670

For last 3-4 weeks we have been experiencing freezing of pictures and sound of Asianet cable TV programs. In addition, there is distortion of pictures, flaking of pictures, sound breakages, cracking sounds etc. Some time the picture and sound vanishes and "No signal" sign appear. This happens quite often I hv recently renewed my subscription. But I do not get the same channels I had been seeing recently. To name a few, HBO, Star world, Sony etc When I ask, Asianet says these are not included in the package, but I had been seeing these in my earlier package where I have not made any change Today morning Asianet said the picture problem has been set right but I still get the problem in viewing

Innu[protected]suprem cort oru asadarana kadannu kayatam nadathi..athine muthalaki ninjale polulla ottanavadi chanalukal akoshapoorvam kondadi...ee peya koothukal nadathunnathinu munbu ninjal oru mobilil koodi oru sms loode voting abhiprayam nadathamayirunnu...ingane poyal ..islam viswasa prekaram sunnathu kaliyanam eanna acharam nirthalakumo..?...athinu charcha veykumoo?christian achara prekaram maamodisa mukiyale christiani avu...ithinoke kodathi idapedumo...?arkum kayari kottan patiya oru chenda alla hindu samudayavum acharavum..athinal chindhikuka..allathe kaala pettu eannu keattu kayar eadukathe...kachavadam mathram nokathe ..kurachu mooliyam ulla prevarthikalum chindhakalum...charchakal avaam, , athu vendathinum, veandathathinum, ...koodi avisiam illa...media eanna nilayil veandathu cheyyum eannu vijarikunnu...

TR, 15624_I had broadband connection from ThrissurAsianet paying an amount ofvRs6508/_for the period 29_12_14 to 28_03_16. At my request, the connection was terminated with effect from 30_05_15.In spite of several requests payment of balance due to me for the remaining period of the bill has not been paid so far.Worse still not even a reply is received yeyt.This intolerant attitude of Asianet, Thrissur office was brought to your attention. Via this media earlier too. You are requested again to look into the matter immediately and initiate steps to resolve this seven month old issue once for all.

I am not getting TV after getting after payment for one year. Paid amount on 30-Dec-2015 and raised a ticket for connection issue on 4th Jan -16. Up to 6th -Jan-16 they are not solving the issue. I paid the amount to Asianet local office and provided receipt no and date. The issue is local office not updating payment receipt info as per customer care. More than 10 times I have called asianet.

Dear Sir, My name is jishu i temperorly registered for a broad band connection on 29/11/2015 the ref, no: is INDI 169235, we use to followup daily with the customer service agent, the only answer i got from the customer service side is, the executive will contact us, since 9 days the same answer, so may i know is it possible to get an internet conncetion in our area or whether i search for another option ; the executive must not be irresponsible like this., Expecting a positive answer from your side. email id: [protected]@gmail.com

Asianet as a pioneer in the Malayalam TV media, is quite popular, providing wholesome entertainment. But it is under serious threat, because of the abysmally low quality of the serials being aired, these days. For e.g.:- 1. Sthreedhanam, started Of quite well with a fairly good story line. But in the last few months it has deteriorated into absolute trash. The silly / stupid / idiotic / terrible / horrible / ludicrous antics of Mathisukku, his mother, wife and daughter, Thangu and Sethulakshmi, is sought to be passed off as COMEDY. This is an insult to the viewers. To add insult to injury, periodically it was being aired, with great fanfare that, it is the longest running serial, with more than a thousand episodes. Perhaps the best title it deserves is for the ' Worst Serial'. For Heaven's sake give it a quick burial, and save your viewers, further agony. 2. Pranayam: too flattered to deceive. It has two business tycoons! Sharan and Prakash, have nothing better to do than, indulge in petty machinations to outwit each other. Artificial situations are created just to prolong the serial. 3. Chandanamazha: too had an ok story to start with. But now has morphed into a fashion show. It's characters appear as models of some jewellery brand, and appear In their gaudy, garish attire, as just out of a beauty parlour, and headed to a fashion parade. It is an insult to malayalee viewers, who are more grounded, and used to naturality. The interminable silly machinations of the mother, daughter duo of Mayawathi and Varsha, is also an insult to your viewers. 4. Last but not least - Karuthamuthu: started with a lot of hype and fanfare, and to be fair with a fairly good storyline. But in the last few months, it has become an eyesore to say the least. There is no end to the manipulations of the psychotic Dr.Mareena. And we have a famous ! Cardiologist, , Dr.Balachandran, who is more innocent than a newborn, for ever carrying his woes to Dr.Mareena ( his dear, sincere friend), with no other place than the corridor of their hospital to discuss them. We have his father, the retired Krishi officer, having no earthly reason, not to tell his family members, what he is trying hard to conceal . All this just to prolong the serial. All this is plain awful and an insult to the discerning viewers. While the channels concern for its commercial interest is understandable, it should not be at the risk of its credibility, popularity and the viewers sensitivity. Please don't take your viewers for granted, and try to dish out better fare. Else they need only to switch channels

I never faced a ridiculous service from Asianet since 2002. I have registered and paid for the bill up to Sept2015. But one day somebody came from your office on November 2015 last and asked me for 2 months payment of Rs. 400/-(two months) and I asked him for collecting the amount for one year in the middle of December 2015. After several calls to customer care and available contacts numbers nobody responded to the same. Today is the last date for the renewal. What shall I do?

Just wanted to say that the serial, pranayam, is the worst serial ever! It's a complete ripoff of the serial, mounam samadham. The viewer's intelligence is insulted when such garbage is shown on TV!! Either get rid of this garbage or have the writers give us some original material. Thanks!!

I am having Internet connection from the above mentioned service provider under code No. KT 33911. I am a prepaid member from 03/10/2015. Their performance is unsatisfactory. Their customer care telephone No. just continues announcement non stop which will entail huge expenses & waste of time. May today connection will be there then when are doing some important work the connection cut off and we lose money/time data. Sucy Samuel [protected] Ennackal House Thiruvalla-689101

I am a Asianet Broadband consumer with Sub Code KT23207. last month I migrated to higher plan as my sons were around . now I want to migrate to a lower plan . i informed them accordingly . now the company informs me that I am liable to be charged a fee of Rs 150 / for migrating from a higher plan to a lower plan . is there any justification for this charge . I feel it is unreasonable .

Hi, This is regarding the promos that Asianet airs for their serial Parasparam . Im not an audience of serials of this channel but when I browse through this channel and watch some other programs, I happen to come across these promo clips for their serial called Parasparam . Its so disturbing to watch the promo and I keep wondering how a channel can be so insensitive to compare the real life hardships that people went through in the Mumbai blasts and the recent Chennai floods to what their characters in a stupid serial is under going. These idiotic media which makes everything into a TRP show can just stoop so low to promote one of their serials. As a human being, its so disturbing for me to watch these and I was actually thinking of filing a complaint against them in the court if that may deter them from airing this. Then I came across this forum .Im writing here hoping some strict action be taken against them .

I paid the 1/12/15 bill for my broadband connection online on 3/12/15. The payment portal indicated that payment failed. But money was deducted from my credit card account. My bank statement gives the transaction id. Asianet did not respond to my e-mails from 3/12 on wards. Finally on 18/12, they have intimated me that the money will be re-credited to my account. Till now it has not happened

Asianet broadband, boasting to be the best and the largest Internet service provider has got a worse broadband service system. I recently upgraded from 510 Kb/s (which is truly never achieved as promised) to DART980 plan (boasting to give 6 MB/s speed). But soon I realized the the speed is still too low. I keep swirling around from one to another complaint and the customer care doesn't even know that modem needs to be changed. So after 2 weeks somebody comes for upgrading the modem and he doesn't have the modem I needed. So I end up buying costlier modem. Problems don't stop here. My bill is not adjusted and again I've to run around to get it adjusted. Still pending. Now almost after one month my speed drastically gets reduced. Mind you, I registered for an important online course needing high bandwidth. But I don't get it. The download speed is stuck at 40 KB/s today compared to 750 KB/s (5 MB/s). I've been calling them for a week sending mails to them, got 4 promised field visits pending from their side for a technician to visit and resolve it, nobody turns up for days. Technical support asks to forward screen shot to help-desk mail-id and no response. Bloody everybody keeps fooling around making me lose at my end costing my course at 1000 Rs per day. Please take some action against this company for ignoring customers' complaints. I got a subscriber number CN75591. Registered e-mail ID- [protected]@yahoo.com Name- Naveen Krishali

Hi, I made a payment of 250 each twice on[protected], as part of bill payment via SBT internet banking. The payment failed twice as per the asianet website, however money was deducted from the account both times. Till now, i din't receive any refund for this amount (Rs 500). Could you please look into this issue.. The two transaction ids are[protected]IG0BDMQZP4 and[protected]IG0BDMQUT8...

TR, 15624 Bill amount Rs.6508/ paid for the period, 29_12_14 to 28_03_16 The facility was terminated w.e.f 30_05_15. You are to pay me the balance due for the remaining period of the bill.. I have not received the payment so far in spite of requests.

Hi Myself Krishnankutty from Poklayi, Thrissur district, Kerala. Asianet Setup box Customer ID : GH171825 My Asiant setup box is not working from 29th November 2015. I already raised complaint two times in ACV kodungallur office directly. One week back one technician came to my home then checked issue and informed he will come lately and fix issue. Still we are waiting for a technician to fix this issue. I send a mail to ACV regarding this issue in 14th december 2015. I didnt get any response for this mail. So please consider this as a personal complaint and do immediate action. Thanks

We continuously watch the serial but one thing we cannot bear is songs being played in Malayalam (especially when the functions happen in the serial, converting Hindi to Malayalam). It is really really horrible and meaningless. Please play the songs in Hindi only.Request you to take into consideration.