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Asianet Satellite Communications Complaints & Reviews

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Last updated Mar 9, 2024
Complaints 866
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Asianet Satellite Communications Phone Numbers

Phone
+91 80 8606 0665
155
87
+91 80 8601 1023
64
74

Asianet Satellite Communications Head Office Address

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India
695006

Asianet Satellite Communications reviews & complaints page 33

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A
AlHabeeb
from Mumbai, Maharashtra
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HD channels not available

Address:Thiruvananthapuram, Kerala

Hi, we have been contacting the Asianet customer care since months about the unavailability of HD channels. Almost all the channels(DTH cable) are showing the error "Signal not found" and the rest of the channels can hardly be viewed continuously as the video keeps breaking off. Sorry to say that the customer service of Asianet has been really pathetic. Each time I complain, I'm informed that they will check what is the problem. After 2 days,...
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S
Santha maliyil
from Pathanamthitta, Kerala
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Poor connections/ poor customer care

Address:Pathanamthitta, Kerala

We are visiting from US for 3 weeks. We took the Internet connections for few days and paid a high price but the connections are very poor. It says call customer care but they always says line busy. Poor asianet service and will not recommend to our friends....
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Address:Thiruvananthapuram, Kerala

Hi, We have been trying to contact the Asianet customer care since days and none of the numbers seem reachable. Almost all the channels(DTH cable) are showing the error "Service not found" and the rest of the channels can hardly be viewed continuously as the video keeps breaking off. Sorry to say that the customer service of Asianet has been really poor that the internet broadband connection had to be discontinued due the frequently occurring...
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S
Simsonkulangara
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connection problem not attending

I am a consumer of asianet cable since last year. since last four days there is no connection. I had registered complaint to the asianet franchisee B and B vision kakkanad who is our service provider. however no one is attending our problem and today found that all the phone numbers are inactive. fyi the cable phone Asianet Cable Mobile [protected] Home [protected] Work [protected] Mobile [protected]...
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K
Krishnakumar V P
from Calicut, Kerala
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Pathetic Customer Service in spite of heavy charges

Address:Kozhikode, Kerala

Getting connection was not so much of a problem, paid lump sum. Extra Internet usage charged heavily. Frequent disconnections. Pathetic customer support. Customer support has no idea of payments done. They keep sending bills and TV channels disconnected. TV channel department and internet department talks like they are from different planets and they don't now each other. Online payments only for internet not for channels it seems, so...
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B
BALAKRISHNAN3927
from ernakulam, Kerala
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Asianet cable connection disconnected

Address:Ernakulam, Kerala

I am holding an asianet cable connection and my subscriber code as per their bill is GA00000266. my cable connection is disconnected from 12 may 2015 and when contacted asianet customer care they informed me that I am due to pay cable charge of Rs 603. I have paid one year subscription on 16th july 2014 vide receipt no.2014/5027348 up to July 2015.From last two months I am getting SMS( showing another subscriber code GA[protected] to pay monthly...
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F
fix
from Neyyattinkara, Kerala
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frequent disconnection only for me

Address:Thiruvananthapuram, Kerala

I keep on getting disconnected while my neighbours have connection online..I request Asianet to check my line individually and find the issue what is really going on..and also 2 days before I got a team to check my issue which really doesn't makes me satisfy..so I recommended Asianet to provide me with a new cable..hope this might fix the problem....
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C
ceeyem02
from Thiruvananthapuram, Kerala
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complaint No TV 91756365

Address:Thiruvananthapuram, Kerala

our customer ID TV23041 I have repeatedly informed your customer care department to resolve the complaint registered. The main complaint is the connection goes on and off repeatedly and I am unable tp access net smoothly.This problem is not yet solved. I have informed your customer care department to send somebody to our site. No action has been taken till now. Your customer care phone no 2575222 is always busy and I am unable to contact...
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K
kill the director of blood sucker serial
from Mangalore, Karnataka
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stupid serial ever

Address:Thiruvananthapuram, Kerala

What the hell is this look stop those stupid serial called amma the horror and sthreedanam the terror . Sedhu, chinnu iver ellarikkum vat ano e Serialill nadikyan aiyooooooo Ithra Waste bloody sucking serial kandu enike pani vannu Typhoid Adiyaite vanne e serial kandittane ormavecho Nyaan warning therunadha naalathenne ee stupid blood sucker Seriale nirthitillengil baaki nyaan kanichera patigale matenaala harthal undagum nigalude...
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S
saffron solution
from Changanacheri, Kerala
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breaking of net

Address:Alappuzha, Kerala

Respected sir /madam we are the consumer of yours our sub code is[protected] . We are running a call center with voip licence Taken net from mavelikara with a link operator darshana communication. They are so irresponsible and never give the value of the users. On 08/05/2015 our net got disconnected and we informed customer care. They told us to contact link operator. And we do so but the guy who deals is not even ready to here the complains...
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A
ANil Anjima
from Mumbai, Maharashtra
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Delay in Shifting Connection

Address:Kollam, Kerala

Dear Team, I am one of your cable tv connection holder, and due to my house shifting i put one request to shift my connection to my new home. But even after 72 hrs.still nobody had taken the initiative to do this and when I called your kollam office, only wrong commitments are getting instead of complete my request. Name-Sreeja ANil Consumer ID-BA92004627 Location-Kollam Contact Details-[protected]...
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k krishnannair
from Neyyattinkara, Kerala
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NO PICTURE

MY CONSUMER ID IS AA92004451 setup box is not working I complaint your customer care on[protected] at 07:30 AM they told me rectifying complaint it will take 24 housrs time today is[protected] nobody attened the call and rectified the complaint I called your customer care several time they telling we are helpless what type of service you are giving to your customer iam staying in karamana, trivandrum your office in pappanamcode, trivandrum...
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S
sreenivasanmanal
from Thiruvananthapuram, Kerala
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internet connection -bad service provider

Address:Kozhikode, Kerala

i'm an ASIANET inter net subscriber(CA11558). I have put one complaint regarding my internet connection on 24/04/2015 and my ticket number is 10087905, and on 25/04/2015 i got the massage regarding the complaint has been resolved as per the request.But actually that complaint still exist.and again contacted to the customer care and again complained about the connection FAILURE on that day itself. but again i got the" solved problem message"on...
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R
ranjit mathews
from Calicut, Kerala
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not working

sir, I am residing in changancherry towm MY problem is that I am not getting net connection, MY ID is KT16847 I have registered my complaint with the Asianet changancherry office I am told that thaere are lot of complaints pending .My problem would be taken up.I am a branch manager I need net connection to communicate with my clients I am totally disappointed ..Initially the service was good, but now may be they might have monopolise...
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R
ranjit mathews
from Calicut, Kerala
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No signal for my tv and also unable to log in to asianet net connection

sir, I am not getting any channels in my TV, the message I am getting is NO SIGNAL I am a resident of changanacherry town My mobile number is [protected] I was informed that my complaint would be resolved .The problem started last thursday last saturday somebody enquired whether the problem is still continuing .Since I was not at home for the week end I was not sure if the problem is fixed, This morning I again reminder about my complaint...
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S
Saneesh Ks
from Thiruvananthapuram, Kerala
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not solving problem

Address:Ernakulam, Kerala

i have put one complaint regarding my internet connection on 29/4/2015 and the complaint number is CN594167, Today i got the massage regarding the complaint has been resolved as per the request.But actually that complaint still exist.The same problem has happened in 1 week back and the same thing happend.My subscriber code is CN68608.I want to get a quick and proper solving the problem other wise i will cut this connection.very very bad service...
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S
Sathyanarayanan.T
from Guruvayur, Kerala
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INTERNET CUT WHEN ELECTRICITY FAILURE

My TR No 26329. Broad band connection provided by Asianet broadband. Isn't working during the electricity failure. I have complaints about this disfunction a number of times. After getting my complaint the workmen of Asianet broadband comes to my residence and see the internet working . Actually the reason is when they come here, there will be electricity. I think the problem behind the issue is the lack o[censored]PS battery back up. So I request...
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A
Anil...
from Thiruvananthapuram, Kerala
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complaint regarding HD channels..

Address:Thiruvananthapuram, Kerala

i had recently changed from normal asianet set top box to HD on 24 april 2015, upon which servicemen offered me to pay certain amount to get complete hd channels which i did..but am not getting those channels in spite of repeated complaints its not rectified...customer care executives keeps my call on hold on several occasions and its charged..am horrified with their negligence...i cant figure out wat the real problem is...please help..my...
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B
balagopal panicker
from Korba, Chhattisgarh
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issue of digital box

Address:Pathanamthitta, Kerala

The digital box which we received didn't works properly, according to our complaint the agent took back the digital box and tell us that he will replace within 4 days. Now it's more than 25 days. Still he didn't replace it, while we are contacting he used to tell excuses and now his phone is switched off.. We choose asianet sattellite connection just because of the trust that we have upon it. But now we feel really bad about it. Hope you...
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bijoykumar777
from Ernakulam, Kerala
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information about the channel, availability of channels

Address:Ernakulam, Kerala

1 I got Asianet cable TV (Emerald+HD:FM15:12) installed on 16 Apr. That time channel information was not being shown. I was told that it will appear aft6er 24 hours. This information is still not appearing and some channel suddenly disappear asking me to call customer care no. I complained to the customer care at 1300hrs on 19Apr and ticket no. GA01124451 was sent to me with an assurance that a technician will come within 24hrs and will rectify...
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