Asianet Satellite Communications Complaints & Reviews

Hi, I'm a customer from cochin. My Internet connection has not been working since Saturday morning. I had registered complaint then -complaint Ticket No :CN627943. I'm still receiving a standardised " We have forwarded your complaint" for the past 3 days. This is frustrating and plainly humiliating, since I'm taken for a ride, paying bill when Internet is not working. I will never recommend this company to any one else. I never believed...

Before 3 months I have requested for asianet broadband connection at asianet's Pala agency. they have been postponing it for all these days. I'm an asianet costumer for several year, consumer number DE91000029. while on requesting, we mentioned that its an emergency. But their response wasn't adequate enough. Now they are responding as they will 1st come check and give connection. As usual not happening As a customer I really felt disappointed...

Subsriber ID No AA92011320 Gopoalakrishnan Nair I am an existing custmer Paid Rs.4000/- for getting all HD channels as advised by the technicia. Now it is more than 10 days I am getting only 6 HD Channels. Four times I registered complaint with your customer care No.[protected] but of no use. Please give the connections urgently.Further non Cooperation I will be forced to take up the matter with Ministry of Broadcasting Central govt New...

To Asia net Satellite communication From, P.K.Bharathan Sub;Code GA 91033757 Sir, I am a customer of aslant cable TV under Code GA 910 33757. Payment made as a customer are given below: 1)Rs.3525/-dated on 13/10/12 to Pradeep.at the time of connection. 2)Rs.5190/-dated on 21/09/13 as two years subscription charge to Pradeepkumar P. 3)Rs.3500/- dated on 11/09/15 towards change to HD to Shan George. Thus I have already...

We are regular viewers of parasparam and chandanamazha aired between 9.00 pm to 10.00 pm on asianet tv channel.however recently trailers of an upcoming horror show 7 rathrikal is being shown during commercial breaks. The trailer is quite disturbing and scarea my 7 year old kid. It is my humble request that duch promotional trailers are not aired from 9.00 to 10.00...

Yearly subsription is valid until November 2015. Pictures are coming in all the channels but no sound. Asianet was contacted many times, Complaint registered on the 11th of June 2015. Until today, they are saying that they tried to call our mobile and could not get through. Mob No: [protected], landline: [protected], Subscriber ID: AA91036188 complaint ID: AA[protected]. If the company cannot do any thing, they have to return the yearly...

KT16344 NOW A DAYS IM FACING POOR CONNECTIVITY FROM MY BROADBAND CONNECTION FEW WEEK BACK I HAVE REGISTERED MY COMPLIANT REGARDING THE POOR SPEED OF THE INTERNET TO THE CUSTOMER CARE SO MANY TIMES AND THEY SAID THEY HAVE ARRANGED A FIELD VISIT BUT NOBODY CAME HERE YET, THIS IS MY LAST QUERY REGARDING THE CONNECTIVITY PROBLEMS, IF NOT RECTIFIED THE PROBLEM IN 2-3 DAYS I WILL SWITCH MY CONNECTION TO SOME OTHER... ANISH MOHAN GOKULAM...

Requested asianet broadband online help about the non-receipt of the broadband invoice(TV95326) which the services was expired on 15-Jun-15, this morning a guy called Prathapachandran Nair P emailed and asked to pay Rs. 6977/- for renew without any invoice or proforma or any document, don't know this guys' designation whether he is authorized nor any telephone number of this person provided in the email. on Reply requested the details and...

TV 85107 Sam thomas G I called customer care for the speed issue only.they arranged a field visit. A Asianet executive came to home and changed the modem by telling that the issue will be solved. Charge me for the modem and installation. Actually my connection was through and modem was not having any complaint.speed was the only problem. Kindly help me to waiver the modem and installation charges. I was getting the same speed with...

Hello Sir, I have logged complaint against billing issue but not resolved till date and 2 days back connection got disconnected. I am requesting kindly resolve the billing complaint issue and restore the connection. From past 3 months been sending many mails but unfortunately not getting any response. Conumer id: Tv102128 Complaint id: TV91753330 Requesting you please resolve the above issue as early as possible. Thanks Manohar [protected]...

respected sir I have called customer care last month regarding speed issue continuously.customer care people arrange a field visit.one Asianet executive came and change the modem directly for speed issue and charged for me unnecesairly I am saying it is unnecesairly because modem was not having any complaint.with the new modem also I am facing the same problem. I went to Asianet office one of the officer viji behaved so arrogantly towards...

FROM VIJAYAKUMAR .S.K AT 4952 Vijaya Kumar To [protected]@asianetindia.com Jun 4 at 10:04 PM Your invoice no: AT06S1501987 Shows that a previous balance due Rs.1506.93 but it is incorrect I have already paid through E payment on 14 May 2015 Rs.1600/- To Transfer -INB Asia net TECH_ ASIANET Payment Bank Ref No [protected]G0AAIGYM0 TRANSFER TO 6715 Rs.1600/- DT 14/05/2015 on my SBT Account This amount was not debit on my account...

Recently i have booked Asianet digital connection at my home in Irumpanam, Triponithura, Ernakulam. I have booked through there customer care no. [protected], when i checked the price they told me price is Rs 1250/- for set up box and Rs125/- monthly rent. which is a total of Rs 1, 375/-. after that within 2 days there staffs has called me from there local office in triponithura. Address as given below ASIANET SATELLITE COMMUNICATIONS LTD BEHIND...

In short, for all the connections which I took from Asianet is having Issues. I got 2 cable connection on is HD and the other is normal one. HD channels are of very poor quality when you compare with some one like videocone and all, I am still wondering why I need to pay RS.400 for this connestion.Since I dont have any second choice I was forced to take this connection. The second cable connection is not at all functioning, this cost me...

Even after contacting the local asianet office at pala, and the centralised customer care several times, the picture flickering complaint is not yet resolved. This is persistent for the past three months. For the past one month, i stopped contacting their customer care because its way awful and a waste of time contacting them. The saddest part is that i never got a call from them asking about my registered complaint. I paid 3750 for a full...

I have change unlimited plan to limited plan. I exceed the limit in using, we don't get any notice how much we used. I thought like other private network, they stop the service once exceed the usage. Some misunderstanding i got bulk amount in bill. After next month i requested to change to unlimited plan..They are not taking my request. They are waiting for chance to make me more bill payment. This is worst service in consumer maintenance....

I have put in a request this last Sunday, 31st of May, for shifting of my existing cable TV connection, annual payment done for this (otherwise I would have disconnected their service now), but the new address is just within 50 meters of the old connection, yet they didn't bother to attend the request despite raising 2 tickets (then what is the use of a customer care and local offices). My ticket numbers are AG[protected]Sunday) and AG00055553...

Had raised a ticket (AF[protected] with Asianet Satellite communications for shifting of net connection but hadnt got any response from them so far . Helpdesk people have a callous attitude even after following up and personally meeting them nobody has ever cared to come and check or call up and enquire . When contacted the helpdesk support i was asked to give a call in the morning for escalations . Not sure why the helpdesk available if they...

Dear Sir, I am submitting this compliant to your good office regarding the non- accepting the disconnection of cable connection and subsequent call from your office for making payment of cable charges and also sending repeated message for payment.I was holding cable connection with ID No.AA92033681 since 2007 and due transfer of my residence from Trivandrum on March 2014 I requested your office to disconnect my connection and refund my...

I am not getting uninterrupted net except for few minutes daily since january 2015 .. my no tv90571.. i call the helpline on a regular basis .. next day without checks.. i receive sms " complaint Resolved".. i lose time and money on phone calls thats all.. so some times i dont call waiting to see what happens.. same as after calling happen interupted service for few minutes.. the problem is with the modem and or the cable.. told them often...