Asianet Satellite Communications Complaints & Reviews

I am a customer with Asianet Satellite Communications Limited since February 2011. My subscription number with Asianet is TV59530 and current billing address : Nandanam, Ayodhya Nagar, Sreekariyam PO, Thiruvananthapuram 695017. I am being billed Rs. 790 plus taxes that totals to Rs. 888/- per month. I had contacted Asianet customer care on 3rd January 2015 regarding the lack of clarity on my broadband plan as I did not see my plan tariff...

The coordination between the call centre and field is poor. Inspite of calling and informing about a mac ID mismatch from 12 noon, no complaint was registered and informed. I had called the operators at 12 noon, 1:39 pm, 1:43pm, 1:53 pm, 2:09 pm, 05:22pm, 06:10pm, 06:50 pm, 07:07 pm and still no complaint was registered. None of the technical assistance team contacted me or had come to site for technical assistance. Height of poor service,...

too poor service- due to delay in finding the defect in the junction box internet service failure 20 days in January 2015, delay in finding the modem complaint net service failure from 13th February 2015 to 19th Feb. 2015. More over we are incurring heavy losses and phone charges when we called to the customer care -Ernakulam and Kottayam office as when we calling them after saying to hold they are taking too much time to connect the executive...

Ref: Subscriber code AA90105213 Dear Sir/Madam, I Hridhayalal.R with the subscriber code under reference, do here by request to block all the channels except the ones given below till 31st March 2015. · Asianet News · Manorama News · Mathurbhumi News · BBC · CNN Expecting an urgent action. Thanks & Regards Hridhayalal Rajan [protected]...

I think, asianet is playing a dirty trick to extract extra money from the subscibers. For the last few months i have been receiving their bill only two days before due date. I received their bill dated 1/02/2015 on 14th february(Second saturday) after-noon . Due date of the bill is 15th february, sunday. In any case, you cannot make cash payment through post office on these days and you are forced to pay late payment charges.
I fail...

I HAVE ALREADY REGISTERED A COMPLIENT RELATED TO (CABLE TV SETUP BOX DAMAGE )IN YOUR CUSTOMER CARE DEPT. ON 09/02/2015 AND RECEIVED THE ABOVE MENTIONED SUB.CODE AND REG. NUMBER BY SMS ONLY.THERE IS NO FURTHER ACTION FROM YOUR END.10TH AND 11TH AGAIN AND AGAIN CONTECTED YOUR OFFICE THEY ARE INFORMED THE COMPLIENT PASS TO EMERGENCY DIVISON, NEAR LOCAL OFFICE PALARIVATTOM ETC---STILL NOBODY CONTECTED ME FOR A SINGLE ENQUIRY THIS IS VERY BAD...

Sir, Consumer No : KA 90208578 STB Box NO : 18550F46FCE3 Sahadevan P Ushass 34/621 Civil Statio PO kozhikode 673020 Kindly cancel my additional STB box connection and refund the amount at the earliest. Regards Sahadevan P [protected] [protected]...

I am the user of kt19086. My inter net being under complaint since 07/01/2015. I complained several times in Kottayam Office and also to Customer care Centre, Ernakulam. Even though, I have been calling them since 07/01/2015 the problem not yet solved. When calling them, they are saying that the complaint will be solved the next day itself and they are giving some instructions to reset the system through telephone. This is repeating every...

I am an Asianet subscriber. My account no. is TR3987. The connection is very slow. The office of Asianet has given me two telephone numbers. But, they are not taking the phone when I call them to lodge this complaint. If this continues, I will be compelled to change my service provider. I am not changing this provider only because I have to choose another provider from Kerala only and I do not expect any better service in Kerala....

I have selected Asianet as my broadband connection before 2 months. I have a connection of 790 rs plan. That is the amount I have been billed last month. And it takes almost a minute to load google.com. Is that the speed you are giving customers. I am totally disappointed with the service I am getting from Asianet. I have given a complaint (ticket no AG13681) and the next day i got reply message like my problem has been resolved. No technicians...

Hi Team, After a long research i have made the decision to owe the Asianet broadband connection at home after using the Reliance Netconnect modem since its being very slow. In the mean time i asked for the plans which ever they have, they told me the lesser plans have complaints and we are giving only the Quicker 700 plan in home use and from the Unlimited Heavy Surfer 619, just wanted to know is this true ?? Finally on 14/01/2015...

As per the asianet dtv payment subscription 29/04/2010, the validity of the connection was from 2010 April to 2015 March. The dtv service was disconnected on 19/12/2014 claiming that arrears are pending. The allegations made are false as the payment bill attached below proves the payment made is valid till march 2015, following which I raised a ticket with asianet dtv customer care. Later the people from asianet customer care called me...

My cable connection was disconnected yesterday (18.12.2014) due to delay in payment. I had immediately made the payment vide receipt No. 2014/5145738 and the same was informed to your office by the Agent. However my connection has not yet reactivated. Although I am trying to contact you over phone Nos.[protected] and 3015501, either nobody is picking or computer reply all lines are busy. My coection is at Thrissur. Pl look into the matter...

Consumer no: KA90208575 Ticket No: KA 03081564 Sir, Purchased additional STB box and remitted Rs 1910/- against the box .Whereas paid Rs. 3300/ on5/11/14 vide receipt no: 2014/5123951 dt 5/11/14 up to Sept 2015 . New STB box not functioning until further Rs.275/ to be paid. Kindly help us to solve the situation . Sahadevan P Civil station PO Kozhikode 20 [protected]...

I am Praveen S Kurup, a user of Asianet Broadband customer ID KT23747. Today the 5th day still my problem is not resolved. Everyday I call the customer centre they told it is an IP problem, and they will assure me that it will be done in 5minutes.Still not resolve the problem. Asianet customer centre has no Toll Free number. To call the customer centre, not get the Customer executive directly, 10 or 15 minutes holding then connect to Customer...

I am your customer from the beginning of asianet and i am very much proud to be its member and happy in its immense growth all through the past years . But it is very much pathetic to note that it coming to below standard, I am customer of asianet net in the unlimited package scheme for the last so many years . but now the net is having complaint every week . When I call the customer care I get the caller tone you are very important...

I had complained several times to customer care regarding not getting the internet connection several times but its been three days the issue has not solved. very very bad customer support and service from Asianet. if the complaint doesn't resolve today itself ( 17/11/2014 ) i will not pay a penny as rent for this month. This is the second time that this situation is happening with me i will never suggest Asianet Dataline to any of my friends...

I had taken one year digital TV subscription (Code GA[protected] on 24/04/2013, but as I had to travel abroad I had requested the office of Asianet to freeze the account. I returned to India only in September 2014 and reactivated my account from September 2014 onwards. On 15th November 2014, I got a message in my mobile that I have to clear a due to reactivate my services. On connecting with customer care they informed that I have a due...

Value less programmes one after another increasing. Damaging social setup and minds of people. It is well known that every day pain and pain showing means the viewers get more and pain. It submerges in the mind of people. Slowly slowly people become such characters in their real life. Good prg such as Kailasnathan time is shifting away from proper time. Kailasanathn best time is 8.00 pm. add such value based prgs. Instead of karuthamuthu...

Sub: Complaint on Cable Connection Ref: 1.Sub code : GB: 91002017 2. Ticket no.- WC1544 & GB 00029408 3. sms Dated on 22nd October 2014 Sir, I am a customer of Asianet Satellite Communication Ltd, for the past three years . The service was found impeccable, but recently I am getting trouble with the poor customer service. On 11th oct 2014, a complaint was given to the customer care department Through telephone & online...