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Asianet Satellite Communications Complaints & Reviews

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Last updated Mar 9, 2024
Complaints 866
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Asianet Satellite Communications
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Asianet Satellite Communications Phone Numbers

Phone
+91 80 8606 0665
155
87
+91 80 8601 1023
64
74

Asianet Satellite Communications Head Office Address

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India
695006

Asianet Satellite Communications reviews & complaints page 37

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R
Ranjana Ajayakumar
from Chennai, Tamil Nadu
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Extremely poor service

Address:Thiruvananthapuram, Kerala

We shifted our residence from Nalanchira to sreekaryam and we asked the corresponding officers to please do the shifting procedures . we called them 5 or 6 times.still they say that we will look upon it ..


Inspite of all these complaints still these asianet officers are not taking any action it seems that they are used to these complaints.

I would suggest other friends to think twice or thrice before...
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jobinpunathil
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Many channels not working

Address:Kozhikode, Kerala

Hello,

My home cable tv connection with Asianet STB HD services is giving me nightmare for the past one week. We have subscribed for 3 years long term premium package paying 10000 Rupees last year. We are currently not able to use few channels which were working previously including Sony Six channel where World Cup matches are aired. "No Signal (ID 120) is shown up on the screen and a contact number [protected] is provided...
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bismi s prakash
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection complaint

sir i am a regular costumer of yours but i feel very bad from the service center NTA, we are staying in RC Street NTA on 13/6/2014 NTA service center made a shifting connection to a person staying in front of my house(i am staying in backside of his house) and the guys did a wrong way connection to them .His house in road frontage then also these guys made the connection through my plot with out my permission.i call them and request them...
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D
devasianet
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund of subscription amount.

Address:Hyderabad, Andhra Pradesh

I had asianet cable connection No AA91029915 at Trivandrum during 2012-14. I paid theannual subscription in March-2014 for the period from 1st Mar-2014 to 28th Feb-2015 with the pre-condition that the refund proportaionate refund will be made if the connection is not used. I submitted my application for refund but till date the Asianet is not bothered. My several call to the company has gone to deaf ear. Can any body in the company help. Devanand...
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M
mmsre48
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asianet set top box - no follow up on complaint

Address:Thiruvananthapuram, Kerala

Asianet Set Top Box – no follow up on complaint I am an Asianetsubscriber bearing id no AA90582221 and I have availed annual maintenance contractor my set to box which is valid till 28.10.2014. In spite of repeated requeststo look into the malfunctioning of the set top box no action was initiated byAsianet Satellite Communications. I have made 3 attempts during the last weekof may to get the problem rectified, but failed. One day my...
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R
roychalissery
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asianet cable connection was refused due to asianet internal billing issue

Address:Thrissur, Kerala

To who may ever concerned... My Asianet satellite communication subscriber ID is HA92008881. I pay my bill on yearly basis through Asianet collection agents. Latest bill was payed in the month of November 2013 for 1 year through to Oct 2014. Bill Number[protected] There has been two occurance when Asianet disconnected service saying they have not received the bill amount. On the basis of multiple complaints lodged first instance...
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rejibh
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience at asianet communications marketing office, peroorkada, trivandrum

Address:Thiruvananthapuram, Kerala

Sir, i am Reji from Trivandrum Kerala. My set top box remote got damaged and I called Asianet Marketing office, Peroorkada Trivandrum at[protected] on 31st May, at 17:10 and asked whether i could get a new remote if i come to their office. The lady who attended my call said that payment is closed and the next day (Sunday) will be open and I can come after 10:00 hours. I asked whether Sunday will be open and she said that there will...
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Babuji Naif
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trivandrum Peyad moongode area service disruption

Address:Thiruvananthapuram, Kerala

In this area we are paying advance payment of one year, Inspite of that we are facing severe service disruption everyday.We complained in the Peyad office many times & call centre but the response is poor.The way they are handling is not professional.If it is rain or sun shine the service disruption is high.ACV is making as fools by taking advance money.The entire people in the area is planning to change to DTH if this way by ACV continues.hope...
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P
Petermanilal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cable TV connection problems

Address:Ernakulam, Kerala

Gentlemen, I am a senior citizen, who took ASIANET cable connection in my apartment at 10E, Noel Greenature, Sainik Ashram Road (Near Civil Station), Kakanad, Kochi 682030. I paid Rs.10, 500.00 for the installation, rental and service for one year starting from 20th May 2014. We were assured of reception of 150 channels minimum. Before we requested for the connection, we called up the franchisee a few times to confirm that ALL the...
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jyothijkg
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repalcement of set up box

Address:Kozhikode, Kerala

asianet digital tv consumer no- KA 90211333 = Jyothikumar.G On May 14, 2014 the set up box of the digital tv connenction was not working properly .For the next 2 days I was trying to contact the asianet customer care centre, the phone will ring but after a few mininutes they will disconnect the phone without responding to it. On may 16 they took the phone and said that they will call back immediately with out taking or registering my...
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S
sabar16
from Nagar Karnul, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hopeless Service

Address:Thiruvananthapuram, Kerala

This is with reference to the complaint registered on 16th May, 2014. Subscriber Code : AA02390027. Set Top Box Mac 001 AC 3F 1cc59. Customer Name : R. Sudhakaran. Mr. R. Sudhakaran, who is my father and who is 80+ years of age had to wait for 4 days and incur a lot of physical and mental stress due to the hopeless service of Asianet Satelllite communications. The complaint that the set top box stopped working on 16th May early morning...
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A
Appsbalan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Constant disruption

Address:Ernakulam, Kerala

Dear sir, I was initially impressed with your service, but over the period of time the service has been appalling, several nights there is not signal found for the entire night next morning we have to call up and report, we are tired of calling your office, which operates at working hours only, why can't you Provide a 24 x 7 service. Besides you are hiking the price, while the service is getting poor. I am forced to move to other options...
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RINO S JOHN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

people are cheated and lost their money in ksbc shop in chathannoor

Address:Kollam, Kerala

respected sir,
I am shibi, velivila puthen veedu thazham chathannoor po kollam .
i buisnessed on a shop on near k s b c shop chathannoor .the stafs in k s b c shop are cheated innocent peoples, customers are buy a bottle from that shop they will achive more money from common people.that people lost their money 30 or 40 rupees more for one bottle .before 3 week k s b c squades will come and check the shop they will catch 5 staffs...
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Jacob Mathew Pulikotil
from Ernakulam, Kerala
Feb 1, 2022
This thread was updated on Feb 1, 2022
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No response for complaint Subscriber code: GK91000485 and complaint number GK00003412

Address:Ernakulam, Kerala

Sir,

The Asianet digital TV has not been working for the past two days. Several channels are not available and those available channels break so often. The customer care after so many emails have not bothered to resolve the complaint or at least call and ascertain the details.

The only response is an automated reply. Since we have paid the subscription in advance we are at the mercy of these people. Planning...
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Sarah George
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor customer care at local Asianet Service Providing Centre office.

Address:Thiruvananthapuram, Kerala

I'm Sarah George, d/o Victor George, Subscriber ID AC91001289. I have been a customer of Asianet Digital TV Services for 3 years now. My local Asianet Service Provider is Drishya Communications, Kovalam. In December 2013, my set-top box stopped functioning. I called the local office but instead of sending someone to repair it, they kept insisting that I would have to pay Rs.1000. I don't see how I cold have paid Rs.1000, unless...
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E
ebinsworld
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asianet digital complaint

Customer ID-KA91016778
MOB;[protected]

A complaint is registered as Set Top Box was not working 5 days before.
Contacted customer care a number of times.Not even received a single call from your end to resolve the issue.You were very fast in providing connection.Why that enthusiasm is not shown for resolving the complaints?

Regards

EBIN...
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R
R Sreejith
from Delhi, Delhi
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Asianet-Not receiving signals

Address:Pathanamthitta, Kerala

Dear Sir, For the last 3 days, we have not receiving cable network signals through set of box. We did complain to the Customer Care several times, but there is no use, the are telling the same thing again and again like we are checking. I request to you look in to this matter. Thanking you Sreejith R...
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Sleeb86
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't view channels except a few

my net connection was not properly working for last one year. So I dint pay my subsciption last augest. After got promise to rectify my connection i remit my annual subsription in you mulanthuruthy last month. after a few days i registered a complaint GA03017806 dt 25/2/14 one technition came to my house and repair settopbox After a few days i could not view except one or two channels. but a message " you are not authorised". I...
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vmshenoy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asianet false promises

Address:Ernakulam, Kerala

hi everyoneI am aisanet dish tv customer since last 2 years. Asianet have these one year subscriptions and i took it last october (i.e october 2013) At the start of the subscription, they will promise all the channels. I am basically interested in hindi channels more than malaylam so i have taken a package according to it . I was out of ernakluam for one month and i came back to ernkaulam last week, and what was shocking was that they have...
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Nidhin Raphy
from Chennai, Tamil Nadu
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bad service from the authorities

Address:Thrissur, Kerala

My name is Raphy Erinjery. I had applied for a new connection one month ago. The application id is INDI86855. But due to the irresponsibility of the people concerned in the thrissur office we have not got a connection yet. Whenever we call they say that on the next day they will sent the people in charge but never turns up. I request you to please enable us a new connection. Ph:[protected]...
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