Ask Me Bazaar Complaints & Reviews

I ordered a sewing stapler machine which was defective. when i asked for refund as the machine wasn't working, they did not collect my product back and gave me reasons that my area didn't have a refund courier service. this was not explained to me at the time of purchase.
i was thoroughly disappointed as this company cheated me.they told me to courier it to some place but they didnot message me the address either. i called them 4 times but no use.

I visited the website on the 9th of december and purchased this adsl router for my sister-in-law and selecting the model as per the displayed picture TD-W8968 with usb port white in colour
After making the payment a few days later i received model number TD-W8960, the item was hand delivered, no signature was taken of the customer, no bill provided of the purchase, no name of the supplier of the item and the delivery person after handing it over the item runs away from there, to my surprise a very old obselete model tdw8960 was delivered.
numerous complaints have been made starting from the 9th of december 2015, asking for a refund as the item that i have ordered is not the item that i received, but no action taken so far my order number is NDD2601534 AND COMPLAINT NUMBER IS starting with 24636, I was asked to send the picture of the website which i have done, luckily the day i purchased the item, i have taken snapshots of the website with my mobile phone, as the item was not what i ordered, the suppliers name on the website was MESTA SYSTEMS PVT LTD.
i requested them to refund my money and collect their item, which is unopen sealed box pack condition. but till now nothing has been done but they go on arguing that the model no is same that i have ordered, i request you to take action against this online company askmebazaar, as they are fooling the customer showing one item and sending another, even the website listing is removed, but i have the pictures to stake my claim

Hi
i m vikas shivhare, my complain No (48048)! and my order id-b8729454, my order already return .by nuvo ex reverse pickup company . and my reverse pick up no-AMB0054310 is already successful, so plz kindly request, relise my payment in my account, plz revert [protected]@,

They do fake promise to book the order.And their customer care team is very useless.Please review my call to them on dated 25 JAn 2016. and check what all promise they did.

I didn't get my order. and I lost my day, money.

Its a fake site.

My order number is AB9194149. before ordering I had talked to customer care to know how much time they take to deliver the order. and customer care confirm me it will take 3-4 hr only.Its my big mistake that I trust on ur customer care team and order the product. I didn't get the product in 10 hr. Customer care team is very useless.

Kindly review all the calls I had done to u on dated 25 Feb and analysis ur team work.

Its really very disappointed. For me its just a fake side and I never recommend anyone to visit this site.

You guys spoil my day and my surprise.

Hi,

I had order from Askme bazaar.com the below product details shared below:


ITEM Size Color QTY SUBTOTAL
Wrab Combo Of 3 Hoodie With Front Zip red-blk-gry - M M Red, Black and Grey 1 Rs. 699 /-
Discount ( APP30 ) (-) Rs. 210 /-
Shipping Charge FREE
Total Rs. 489

Order Summary; Order Id: AB8627210

when I received the product was not satisfied, as wrong product delivered, hence first I raised complaint on there website: http://www.askmebazaar.com/contact
complaint no.
#38726

below shared the chat details: raised on 2nd Jan 2016.


N
Navendusamanta46
reported 23 days ago
according to the product deliver supposed to be was 3 hoddies as one red colour, second black colour, and 3rd colour grey, but what I i got is 2 gray colour n 1 black colour with border with black and white. so kindly return back my money and take your product back
JPG
IMG[protected]...
(183 KB)
N
Navendusamanta46
said 19 days ago
Hi, this is more than 4 day, didn't receive any confirmation.
will appreciate if you can respond soon.
N
Navendusamanta46
said 15 days ago
its more than 7 days no response.

N
Navendusamanta46
said 14 days ago
COMPLAINT NO.QRC76397144, SPOKE WITH VISHAL, REVERT.
N
Navendusamanta46
said 12 days ago
spoke with anjali regarding the above complaint, will get a call with 24 workings hrs,

kindly update my Address from where the product is suppose to pick up
Sai leela, 301, bonkode goan, Sec 12 B, kopar khairane,
navi mumbai 400709 -

A
Agent 12
said 12 days ago
Hi Navendu,

Sorry for the delay in response. We have forwarded your details to the concerned team and will get back to you with further updates.

Ticket: http://support.askmebazaar.com/helpdesk/tickets/38726

Regards,
Priya
Team AskmeBazaar
A
Agent7
said 10 days ago
Hi Navendu,

Please provide the updated address so that we can process reverse pick up.

Ticket: http://support.askmebazaar.com/helpdesk/tickets/38726

Regards,
Vicky
Team AskmeBazaar
N
Navendusamanta46
said 3 days ago
Sai leela, 301
3rd floor, sec 12B,
bonkode goan, kopar khairane,
navi mumbai, 400709
N
Navendusamanta46
said 3 days ago
this now more than 19 days not getting any resolution
can you


got a confirmation mail with detail below but none of the numbers are contactable

AskMe;
Address: Back1 Anoop Ardeshi Dady Street Charni Road, Islampura Street [Mumbai, Maharashtra]
Phone: 27545856, [protected], [protected]

AskMe;
Address: 37927 Naveen Chandrodaya Co-Operative Society, Chembur [Mumbai, Maharashtra]
Phone: 25292005, [protected]


last supervisor spoke with was - vijan

A
Agent 15
said 17 hours ago
Hi Naven,

Sorry for the delay on response. We forwarded your details to concern team and we will get back to you with further updates.

Ticket: http://support.askmebazaar.com/helpdesk/tickets/38726

Regards,
Jaswinder
Team AskmeBazaar
N
Navendusamanta46
said 12 hours ago
can you give a proper response, as i'm also calling to your customer care since 2 weeks evry supervisor is committing me that I would get a call with 4 hours.

reply
N
Navendusamanta46

Click here to reply to this ticket


And I had also complaint to there customer care on 12th Jan 2016.
COMPLAINT NO.QRC76397144, SPOKE WITH VISHAL, REVERT

since then every day when I'm calling there customer care I'm only getting one
resolution wait for 4hours you will get a call from back hand dept.

now its more than 24days since I raised complaint on the askme bazaar website

and 14 days since I have complaint from the cust care.

I'm not getting proper response.

I want My product refund. Rs.489 + phone calling bill for calling askme bazaar

and the refund for the time I have spend.

Dear Askme Bazaar

My complent No QRC78268913 Dtd 23.01.2016 for not pick up
the courier

Already inform, plz collect your pick ASAP & refund my
money

Thanks
Regards

Binod

My order no.DGA 9073852 i had purchased shoes
.but it is not comfortable and damaged ...
Plz sir refund my money... And

Hi am Kiran ordered a bean bag on 22nd January still not yet delivered.
I don't no what u guis are doing I paid a cash through my debit card.
See the mess I got from u guis.

Your order AB9120133 of XL Bean Bag Cover in Black from The Bean Factory is received. Check out our website for more exciting offers: www.askmebazaar.com. Buyer Support:[protected]. Download AskMe App TODAY, click http://goo.gl/ZRS6o2 to avail fantastic offers.

Plz revert me ASAP

Thanks,
Kiran
[protected]

Order No. 71267241 dated 12.10.2015. Product Name:[protected] Watt LED Bulb Combo of 05 pieces. 02 Bulbs are found fused and not working. As such, the same are required to be replaced or amount is to be refunded at the earliest possible.

My order details are:

Order Summary; Order Id: DGA9023679
Placed on Saturday, 16 January, 2016
Seller Name: VV MERCHANTS
ITEM Size Color QTY SUBTOTAL
Brut Deodrant For Men-4 NA Green 1 Rs. 239 /-
Discount ( ) (-) Rs. 13.7 /-
Shipping Charge 35
Total Rs. 260.3
BILLING ADDRESS:
brijesh chauhan,
a-51 1st floor pandav nagar


N SAME DAY I HAVE CANCELED THE ORDER, N I HAVE CONFIRMATION OF CANCELLATION OF ORDER.

THE MESSAGE I HAVE RECEIVED ON 18TH .

"DEAR BUYER, YOUR REFUND HAS BEEN INITIATED FOR ORDER DGA9023679. KINDLY WAIT FOR 5-7 WORKING DAYS FOR THE REFUND AMOUNT TO REFLECT IN YOUR ACCOUNT".


present stets :my brother recived it on 23rd jan 2016.but i dint want to take this .
please refund it.

I had ordered a product (mop) from www.askmebazaar.com web site on 7th dec 2015 with order ID "ABF2601576".
The product I recived was defective.
I registered a complain. And after few days I got a text message saying
"Dear buyer, we have made multiple attempts and failed to get in touch with you for your Order ID ABF2601576 For your refunds to be processed now, kindly send the product(s) to Mr. Deepak Sahi, Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd, Khasra No 653, Old Palam Vihar Road, Bijwasan, Near Air Force Goal Tank, New Delhi, Pin 110061. Please mentioned the order id on the box and ensure all the products are unused, new and fresh with all tags, barcodes, packing materials intact so that we can process the refund for you after your products pass quality checks at our end Regards, Buyer Support:[protected]"

And I returned the product to the said address. On 4th jan. 2016 I recived a call that my refund would be made within 7-14 days.

But the time has passed and i have not got the refund yet.

Product Nokia C2 00 Full body panel DK 71 was ordered on Jan 10 2016 and was a COD parcel..The quantity of product specified was 2..But actually only 1 piece was delivered..So please take back your product and give my money as soon as possible..My complaint no. is QRP[protected]

Ticket id is #38622

incomplete product delivered, there is no attachment for the mop connecting, handle is missing

why you taking one month and even you guys are not refund or returning the product i've raised a ticked on 21 days ago, but still no response. are guys really dumb? do you have a sense ?

kindly resolve this issue asap

i have bought power bank p-1310(ambrane) on 26/12/2015 from ask me bazaar which was deffective, .For this reason i have returned the product on 07/01/2016 through dtdc courrier whose consignment no is :k84103528 which was received by ask me bazaar on 11/01/2016.
Through telephonic conversession i got informed that ask me bazaar
have not yet received the product.

My dtdc tracking shows that it is delivered to ask me bazaar

ask me bazaar is continuosly saying that they have not yet received the parcel which contradicts the dtdc tracking status...

They also have not yet returned the money.

I order a leather jacket but jacket was defected ...so i inform call center about that product
and i received a message on 5th Jan 2016 on my Mob No [protected] that i have to courier that defected jacket to
Mr. Amit Kumar,
Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd,
Khasra No.- 1095/1096,
Kapashera Extn., Kapashera, New Delhi-110037


After getting that message i couriered that item to Mr Amit kumar on 07 Jan 16.
and your address Party (Amit Kumar) received that item on 9 Jan 16 at 3 PM

Courier Company Name - DTDC
Tracking No Z61561551

i contact so many times to your helpline number but they are not able to give feedback ...they are saying same thing again and again that quality check is going on, after quality check u get ur refund"

i also submit my complaint to ASKMEBAZAAR site portal also, but they are Generating a ticket saying " we are processing " and after few days they closed that ticket saying a nonsense ...

Agent 15
said 15 hours ago
Hi Raj,

Sorry for the delay in response. Request you to send your product at the following address. We will refund the amount of the courier and the product as well.
Address:
Mr. Amit Kumar,
Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd,
Khasra No.- 1095/1096,
Kapashera Extn., Kapashera, New Delhi-110037.

Kindly Don’t forget to mention the order ID and your mobile number on the box and ensure all the products are unused, new and fresh with all tags, barcodes, packing materials intact so that we can process the refund for you after your products pass quality checks at our end.
Hence, We're closing this ticket. Once you return the product, kindly raise a new ticket with the return receipt's screenshot.

Ticket: http://support.askmebazaar.com/helpdesk/tickets/40757

Regards,
Jaswinder
Team AskmeBazaar


so plz tell me how many times i have to courier that jacket even i already delivered that jacket to address ( Mr AMIT KUMAR ).


SO FINALLY I HAVE NO CHOICE ...THATS WHY I AM COMPLAINING HERE

THANK YOU.

Askmebazar is harassing me mentally. I have been calling them from 2 months for my refund.

I have received my product on 28.12.2012 and the product has not up to mark I have booked the complaint immediately .they told me we have don't have courier service there so u have to send it by ur own I have return u the courier charges .according to them I have packed the goods and send them back thru trackon courier vide POD no[protected]/[protected]. I have paid courier charges 100/-+80/-=180/- total .i have send them the written complaint but the action has not been taken so far. As far as courier company is concern they have received the product on 07.01.2016.

I continually called up their customer care but they have not given me a reply upto mark .when I asked them to give my no forwarded to ur executive I will chat them in this matter but they only apologise the matter nothing else .In short customer is sufferer.my total balance with them with courier charges is Rs.1099+180/-=1279

kindly request u to take a +ve steps against the company why they are not suppose to refund the amount in customers account .

I shall do hope that my refund is credited I my account .


regards


Pardeep
[protected]

I had baught "Panasonic NA-W65B2RRB 6.5 Kg Washing Machine" for Rs. 7641.00 on 29th Dec-15. I had made this payment through my Axis Bank Credit Card in 12 EMI's. Order#NDD2639388 but order was canceled by the merchant on 30th Dec-15 and refund not initiated till date. Credit Card unbilled screen shot is attached.

Hi, I had purchased a Philips HR1863/20 700 W Juicer with order# NDD2655767 on 10th January online.
I called up customer service at least 6 times starting from 13th Jan (Complaint number QRC 8048) for refund as they were not able to deliver the product.

I even called up on 16th Jan to find out that the 13th Jan complaint was registered for delay shipment instead of refund. I again asked for refund and they raised another complaint QRC 8256 for order cancellation and refund within 3-4 business days which is still not happened. Please help get my refund as soon as possible

Hello sir i am shainul abbas rizvi from pune.i have purchase a combo jacket from you.the color of jacket i registered balck and brown. but the delievery boy send me brown and white. plzzz change my order and send me correct ites which i purchase from your company.
My order No. is AB9078097