Asus India Customer Care
ASUSTeK Computer Inc
Customer satisfaction rating: 2%
Submit a Complaint
730
COMPLAINTS

Asus India Customer Care

ASUSTeK Computer Inc

TwitterFacebookLinkedInGoogle+Youtube
Address
18-474, Lakshmi Towers, Old Town, Anantapuram
Mumbai
Mumbai City District
Maharashtra
India
Landmarks:Opp. Triveni Big Cinemas

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
70
down
55

Phone:
Phone:
up
89
down
49

Additional info
Compuage Infocom Ltd
Flat No. 8, 1st Floor, Mahalaxmi Aprt., Plot No 49, Nr. Baheti Hospital & Hope Hospital Dhantoli, Nagpur - 440012

Rashi Peripherals Pvt. Ltd.
3rd Floor, Plot No. 60, Dr. Bhiwapurkar Lane, Dhantoli, Nagpur 440012

Regenersis India Limited
Key Computers, 420A, N.A. Road, Khare Town, Dharampeth, Nagpur - 440010

F1 Info Solutions & Services Private Limited
Plot No 72, Flat No. 202, Kamal Datt Aprmant Back Side Of Hotal Anand Asharam Dhanyoli, Nagpur - 440012

Regenersis
Varad Computer First Floor, Gulshan Plaza, Rajapeth, Badnera Raod, Amravati - 444605

F1 Info Solutions & Services Private Limited
Madhuri Kunj” Plot No. 05, Deep Nagar No. 02, Near St. Francis High School, Farshi Stop Amravati - 444606

F1 Info Solutions & Services Private Limited
C/O Safalya Computing, Phokmare House, Near Dr. Bhamburkar Hopstial Tapadia Nagar, Akola Maharashtra State - 444001

F1 Infosolutions & Services Pvt Ltd
C-17/5 2nd Floor Tara Sadan Opp. Marlin Appartment, Sector-5 Devendra Nagar Raipur - 492009

Rashi Peripherals Pvt. Ltd
15/217, Mangra Para, Jawahar Nagarm. G. Road, Raipur 492 001

Compuage Infocom Ltd
House No. 30/796 Behind Ashoka Hospital Kali Mata Ward Ashok Vihar Colony. Raipur (CG) - 492001

Regenersis
Key Computers, 104, Block–C, Vineet Estate, Opp. Federal Bank, Near Disha College, Shankar Nagar, Raipur 492007

Rashi Peripherals Pvt. Ltd.
Flat No, B1, 1st Floor, Sneh Vihar Apartment, Near Nokia Care Center, Napier Town, Jabalpur - 482002

F1 Infosolutions & Services Pvt Ltd
33, Methodist Center, Opp. Hotel Kartik, 1006 Napier Town, Jabalpur - 482001

Regenersis
Busi Link # 1525, Wright Town, Jabalpur - 482002

Compuage Infocom Ltd
571, Narsingh Ward, Madan Mahal Station Road, Opp. Hotel Galaxy, Jabalpur (M. P.) 482002

Compuage Infocom Ltd
Plot No-204, Pushpanjali Complex, Zone 1, MP Nagar Bhopal - 462024

F1 Info Solutions & Services Private Limited
207/108, First Floor Sai Baba Complex Zone - 1 M.P Nagar Bhopal - 462011

Rashi Peripherals Pvt. Ltd.
House No. 90, 1st Floor, Rachna Nagar Bhopal. - 462023

Regenersis
Logic Technologies, 1st Floor, Siddhartha Apartment, 68 - B, Kasturbha Nagar, Bhopal - 462023

Mac Enterprise
Shop No 4. Kiran Plaza Dayaram Road Latur - 413512

View More Information...

Customer satisfaction rating
2%
Complaints
730
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

Asus India related photos (159)

Asus India Complaints & Reviews

Sort by:

Asus India — Asus tinker board not booting

 Hax4us on Jun 28, 2017
I recently purchased asus tinker board with 1 year warranty...
But unfortunately the product was defective..
I don't know which type of defect...
So i decided to call customer care of asus...
But they are unable to help me...
So what i do now... There is no any service for asus tinker board... So why asus company sells this foolish product... What they think...
He can't compete with respberry pi...
I want justice......
Complaint comments  Read comments Complaint category Computer Hardware

Asus India — Asus zenfone 2

 mohhuz on Jun 27, 2017
I had given my zenphone 2 for repairs to regenersis (I) p ltd vide rma#inulh60890 dt.22.6.17
Phone was in working condition except for f and b camera not working and speaker sounding corse.
The quotation given was too high, hence repairs was rejected and phone was collected on 26.6.17 at 6.30pm closing hrs. The phone was collected by my son and was not checked for its as it is working, assuming that it must have been the same. Neither the personell at centre show that the phone was working.
Upon inspection at home, we found the phone totally dead, this was immediately reported...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Asus zenfone max network issue

 Ankur Chovatiya on Jun 21, 2017
My asus zenfone max in network issue but not solve my problem after 6 time visit service centre
But not a solve my problem
And my phone is already in service centre
Rma no. Ini6h60018
And i am also contact customer care 8 to 10 time
Chesh id is
A[protected]
A[protected]
A[protected]
A[protected]
A[protected]
A[protected]
But not a solve my problem

And my second zen fone max is same problem but not a solve my problem
And phone is out of warranty
Serial number is sn:fcaxb7014570gfh...
Complaint comments  Read comments Complaint category Mobile Service Providers

Asus India — Mainboard complaint in regularly

 adilporuvazhy on Jun 14, 2017
I purchased zenfone 3 max before just 6 months. (On[protected].
Imei:[protected]
In the short period of time i already change the main board of this phone 2 times. And now also the board is complaint.
Upon ur company you have a great experience and feedback.
But i feel very rubbish to by this phone. Have a very fun*ing experience. I request you to swap my handset either
I am decided to complaint about it on the hon: civil service court for liability of 1 lakh rupees...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Charger is not working

 danish11111 on Jun 13, 2017
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Vat/tin: [protected]
Cst #: [protected],,,,,, this is the datails of my asus phone,,,
1) it's charger is not working. And the product is under guarantee,,, help me out...
2) phone started hanging
3) when ever i switch on the camera and try to change the selfie mode to back mode,, it ask to restart the phone and after restarting only it works.
4) battery performance in very bad,, it is given 5000mah battery but maximum12 hour only it can supply....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Asus India — Lagging, even after complete data wipe .

 Limii Limi on Jun 9, 2017
To the # asus companies, i m a asus user and i really hate it, at first i thought my phone was lagging just becz of too many apps, but then i rebooted my phone completely, and guess what, it's still giving me those ducking lags, i mean common, i like completely rebooted it, yet its still lagging wtf. And it says 2 gb ram booooooooooooookoko fck it., i mean we have samsung 2 gb ram but they work ducking fine, why to install so many apps, i mean u can't even uninstall, and it says, u can install it back from the system, what system, ever tried those apps theyr like super boring apps, nd...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Asus India — Laptop's keyboard and service

 Jenish Gajera on Jun 8, 2017
Dear. Sir,

I am. Inspired to write this complain because today. I send. You. Request for my new. Laptop 's keyboard
Damage...

But l have no accepted your on duted #. Service so,. He said you sent your atm details but l don't accept it's garanty so if you pay your service, i sent you cash money

So look please my complain and something done to this matter.


Thanks

Jenish gajera
[protected]...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Asus India — Laptop service

 Jenish Gajera on Jun 8, 2017
Dear sir,

I have a new asus laptop. L use your
Laptop and thanks for your services. But for a few days my laptop's keyboard is not work and it is stop.

So i inspired to write this complain. 1 year warranty is do not finish so please you accept my compalin and some thing has been done regarding this matter.

I hope you will look into this matter and oblige us..

Thanking you in anticipation..

Jenish gajera
Mo.[protected] hi...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Asus — Asus zenfone

 Shruyash on Jun 7, 2017
My asus mobile started creating problem so i have taken it to service center they said that the product cannot be repaired under warranty you have to pay for it. Where the product is still under warranty. This was the first and last time i buyed the asus product. Pls guys dont buy any of their product thy are fooling us by giving warranty. If u wont able to give the proper customer service or cant cover their producr in warranty then please dont give it customer....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Asus.com — Screen not working

 umapandavul on Jun 6, 2017
Hello!
I have bought “asus zenfone max “on 7th july 2016 at mobile world, kakinada of east godavari district, andhra pradesh. Since 2 months my mobile misfiring when i try to received the calls. The touch screen is not working properly, in the meanwhile left side of the total screen totally paralyzed. Made after enquiry i rushed to “asus service point, kakinada and explained the same to the service boys. Then they told me that the screen will change after 4 days because of non-availability of screens. After 4 days again i went for replacement of screen. The service boys totally ignored...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — ASUS ZenFone Selfie Mob issue since starting and mob issue not resolved/replace(in last 5 month) till today

 bhardwaj_pradeepengg on Jun 4, 2017
Dear asus team

I (Pradeep sharma, mob-[protected], address - d-1127, 5th avenue, gaur city sec-4 greater noida west-201308) bought the asus zenfone selfie (In december 2017) which is under warranty at current as well. I have been facing the battery drainage, hanging issue, and heating problem since starting though complains made via customer care so many times.

I made another complain just before 20 days via customer care on phone, they made some troubleshooting & accepted the battery issue/hanging issue/heating issue and finally suggested to visit to service center.
Complaint comments  Read comments Complaint category Products & Services

Asus India — My mobile is frequently getting heat even in cold place also

 Suresh Kumar12074@gmail.com on Jun 2, 2017
My mobile phone frequently getting very heat.
I 'm buy "asus selfie zenfone" on flipkart. The flipkart deliverd on 31/05/17.
While unboxing my mobile first time i switched on and do some strating operations like gmail setting and etc..
After 5 minutes my phone getting warm i feel very bad.
And after one day when i on the mobile then it getting in warm i don't install any application and i also unstall some default apps but my phone is getting very heat.
Especially the back side of near volume buttons getting very heat even in taking camera also.
I tested...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Asus zenfone max display went off suddenly

 Office related work for Civil Engineers on Jun 2, 2017
I brought this asus phone on 6th may and suddenly a week ago while i was doing facebook the screen went off. I thought it might be due to low charge but afterwards i saw screen is vibrating when i touch it but no display. I caller customer care and placed a service request then i visited my local service centre and they told due to external pressure my phone display broke from inside. Technically its not possible since it is corning gorrila glass. Moreover as i was doing facebook there is nothing like external pressure. They told me i have to pay for the screen which costs me around rs.4200 while...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Asus India — Asus Zenfone Go 551KL 5.5 display mobile problem

 Ashok2017 on May 31, 2017
Sir I have given the Asus Zenfone Go 551 KL cell phone to Service Center in Bijapur- 586101, Karnataka at Sweta Cell Point on[protected] and today it is[protected] and still they are saying that the request for new Display is ordered but order not came, so please kindly solve the problem.

Service Centre address :-
Shweta Cell Point Shop No. #116B Opp S. S. Highschool gate
Bijapur- 586101, Karnataka
Contact : Mr. Gopal = [protected]

This is just irresponsible service from ASUS for which for a Display you are taking 30 days and still not solved...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Defective service

 lohit100 on May 27, 2017
I have not seen a cheap service station like that of Asus. Just at the beginning of the year my Sim1 slot was not working and i took it to your service station. They repaired it and gave me an extended warranty of 90 days and when i said that you have replaced the product and charged me completely then provide me with a full warranty of 1 year. Then their reply was it is the company's policy. And look just what happened. Three months passed and now my mobile is featuring the same problem. This is how i understand that this is nothing but just a scam to fool around customer. Will not deal with asus...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Problem facing by my laptop

 Sìvá Kêsävā Rèddy Srìví on May 27, 2017
Sir,
I had purchased a laptop a year ago of cost 42000... Form the day onwards it wasn't working properly... I had given in the authorized service centre many times... But it wasn't working properly... When i started to work on my laptop with in the 5 r 10 min it shows that your pc ran in to problem we will restart your system soon... And restarts the system... How can i over come this problem... Is there any chance to replace my laptop... I was ready to pay extra amount to......
Complaint comments  Read comments Complaint category Laptops / Notebooks

Asus India — Aptio setup utility

 shagun130d on May 27, 2017
This has been a major issue in my laptop and its been continueing from one year now i am so fedup with always loosing my work because the screen shows the "aptio setup mode" and then that stays on screen always and i am never able to work on my computer.
Last year on 05/11/16 my laptop was repaired from hyderabad asus center and yet the same problem has been happening again.
The software engeniere told me that this problem has been occouring from this asus series.
If the company knows the series problem then they should find a permanent solution for it, rather than making the...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Asus India — Warranty not covering

 Arun Kumar C M on May 25, 2017
I have bought asus zenphone 2 mobile on 10/10/2016 as per me i should have one year warranty coverage up to 10/10/2017. But when i submitted to service center they are saying this is out of warranty on 15/05/2017. Kindly find the invoice copy.
Below mail from customer service

Dear
Valued customer,
!! Greetings!!

As per activation date 7-oct-15 unit is out of warranty.

Thanks & regards,
Pavithra vincy a| co-ordinator | f1 info solutions & services private limited.
Saleh center, before sigma mall, behind executive chamber,...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Charging problem & other technical problem

 ca.nrhm.karimganj on May 23, 2017
Sir/Maa'm,
I have purchased 1 no. ZenFone through Flipkart vide order date[protected] to the shipping address of Shibashish Dutta Gupta(For Abhijit Adhikari), WHO, NPSP Unit, Civil Hospital, o/o The Addl. CM&HO(FW), Civil Hospital Road, Civil Hospital Campus, Silchar, Assam-788001 & received in the month of 1st week of June-2016. Since last 20 days this phone is not getting charged properly & also facing problem while to operate and which falls under Warranty Period. So requesting you to provide necessary arrangement at an earliest so that I can use this this ZenFone properly.
Please...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Purchase new mobile with in 15 days motherboard get damaged

 Parag Vishwakarma on May 18, 2017
Dear asus team,

Unfortunately i purchase mobile asus zenfone max 3 - 5.2 inch.
With in 15 days motherboard was damaged. This is the quality of your new launched phone...
Service centre in nagpur india they dont have tat for service repair, non availability of spare part. Really feel bad to buy this company mobile phone and same suggest to all... Not to buy asus mobile. You dont have policy to change mobile??? Complain number - inxph50172

Thanks
Parag v...
Complaint comments  Read comments Complaint category Mobile Service Providers

Recently Discussed

(4 minutes ago)
JustDial.com
fraud in ecs system
(6 minutes ago)
Digital India Deal
money laundering - offering fraud prize
(7 minutes ago)
Cinepolis India
money debited no ticket
(7 minutes ago)
Maruti Suzuki India
problem in front brakes of new dzire 2017
(10 minutes ago)
Bharti Axa
life insurance (certificate of insurance no. pnbhfl_houkol1215258443_471)

Featured Complaints