Asus India Customer Care
ASUSTeK Computer Inc
Customer satisfaction rating: 2%
Submit a Complaint
738
COMPLAINTS

Asus India Customer Care

ASUSTeK Computer Inc

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Address
18-474, Lakshmi Towers, Old Town, Anantapuram
Mumbai
Mumbai City District
Maharashtra
India
Landmarks:Opp. Triveni Big Cinemas

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
73
down
56

Phone:
Phone:
up
93
down
50

Additional info
Compuage Infocom Ltd
Flat No. 8, 1st Floor, Mahalaxmi Aprt., Plot No 49, Nr. Baheti Hospital & Hope Hospital Dhantoli, Nagpur - 440012

Rashi Peripherals Pvt. Ltd.
3rd Floor, Plot No. 60, Dr. Bhiwapurkar Lane, Dhantoli, Nagpur 440012

Regenersis India Limited
Key Computers, 420A, N.A. Road, Khare Town, Dharampeth, Nagpur - 440010

F1 Info Solutions & Services Private Limited
Plot No 72, Flat No. 202, Kamal Datt Aprmant Back Side Of Hotal Anand Asharam Dhanyoli, Nagpur - 440012

Regenersis
Varad Computer First Floor, Gulshan Plaza, Rajapeth, Badnera Raod, Amravati - 444605

F1 Info Solutions & Services Private Limited
Madhuri Kunj” Plot No. 05, Deep Nagar No. 02, Near St. Francis High School, Farshi Stop Amravati - 444606

F1 Info Solutions & Services Private Limited
C/O Safalya Computing, Phokmare House, Near Dr. Bhamburkar Hopstial Tapadia Nagar, Akola Maharashtra State - 444001

F1 Infosolutions & Services Pvt Ltd
C-17/5 2nd Floor Tara Sadan Opp. Marlin Appartment, Sector-5 Devendra Nagar Raipur - 492009

Rashi Peripherals Pvt. Ltd
15/217, Mangra Para, Jawahar Nagarm. G. Road, Raipur 492 001

Compuage Infocom Ltd
House No. 30/796 Behind Ashoka Hospital Kali Mata Ward Ashok Vihar Colony. Raipur (CG) - 492001

Regenersis
Key Computers, 104, Block–C, Vineet Estate, Opp. Federal Bank, Near Disha College, Shankar Nagar, Raipur 492007

Rashi Peripherals Pvt. Ltd.
Flat No, B1, 1st Floor, Sneh Vihar Apartment, Near Nokia Care Center, Napier Town, Jabalpur - 482002

F1 Infosolutions & Services Pvt Ltd
33, Methodist Center, Opp. Hotel Kartik, 1006 Napier Town, Jabalpur - 482001

Regenersis
Busi Link # 1525, Wright Town, Jabalpur - 482002

Compuage Infocom Ltd
571, Narsingh Ward, Madan Mahal Station Road, Opp. Hotel Galaxy, Jabalpur (M. P.) 482002

Compuage Infocom Ltd
Plot No-204, Pushpanjali Complex, Zone 1, MP Nagar Bhopal - 462024

F1 Info Solutions & Services Private Limited
207/108, First Floor Sai Baba Complex Zone - 1 M.P Nagar Bhopal - 462011

Rashi Peripherals Pvt. Ltd.
House No. 90, 1st Floor, Rachna Nagar Bhopal. - 462023

Regenersis
Logic Technologies, 1st Floor, Siddhartha Apartment, 68 - B, Kasturbha Nagar, Bhopal - 462023

Mac Enterprise
Shop No 4. Kiran Plaza Dayaram Road Latur - 413512

View More Information...

Customer satisfaction rating
2%
Complaints
738
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

Asus India related photos (163)

Asus India Complaints & Reviews

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Asus India — Faulty parts sold by company

 Jayshree Manjrekar on Apr 13, 2017
Its been a year that im using asus phone and within a year i had hardware issue which got checked by the gallery and then was replaced after which again i had same issue... 3 times i had to loose my data of the phone and later my display was repaired because it broke and then recently now in month of march end it gt fixed again by paying more than Rs5000 the display in 3 days gave issue and because of which in april 2017 i went to the gallery and again it said battery and reciever got problem... Before the display was changed my battery and reciever was working fine but after the display got changed...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Fraud service centres

 shwetathakur0994 on Apr 10, 2017
I bought zenfone 2 laser online one year back (16th march, 2016). After 2 months, the earphone plug stopped working but rest of it was working fine. As it was under warranty so i gave it to asus service center (sec- 32D Chandigarh) almost 10 days prior to the warranty expiration date. But after receiving it back, when I turned it off to insert the sim it is not turning on since then. I am used to change my sim quite often and thus turning my phone off and on but no such issue occurred since they repaired it. Now they are saying that i have to change the motherboard again and also a chip whose circuit...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — USB Port damaged

 monu bhardwaj on Apr 9, 2017
My name is Sunil bhardwaj, I have purchased ASUS Notebook Laptop on dated:[protected] from cost to cost, Nehru place. G9NOCX21E309387, mode no x540L.Since I have purchased It has problem with USB PORT. But after ONE weeks USB port damages. Then I went to service center in gurugram.say it is physically damaged... But USB PORT quality not good...so plzzzz solve the issue......
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Asus India — ASUS Zenfone poor performance

 aseem1224 on Apr 4, 2017
Hi, I purchase Asus Zenphone Max from flipkart in Sep 2016. right from the third day of purchase, it started showing hanging problems which I ignored as being a Android product. But right now, touch has stopped working completely and it has remained a box only. Asus service centers are not contactable and they are geographically not properly located. I mean 3 service centers at a single place and no service center at a larger area. Very disappointing. They are not even arranging pick and drop facility adding much to our inconvenience.
Donot buy ASUS phones ever.....
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Camera clarity & SMS Preference issue

 Dipu Katiyar on Mar 29, 2017
Dear Sir
I purchase An Asus Zenphone max 3 but still it camera quality is not good as comparison of Zenphone max after see ihe performance of zenfone max i purchase the higher version of mobile but i found lower performance with comparison of other models. and a feature is also missing for SMS sending preference provision not available in phone why????...
Complaint comments  Read comments Complaint category Mobile Service Providers

Asus India — Robbery in Asus service centre

 Rajkumar Dinesh on Mar 28, 2017
Dear sir/Madam,
I am using asus Zenfone 5 mobile.My mobile met an issue that is hanged so i went your authorised serice center i.e.F1 infon solutions and services in Chennai.(please check the attached bill for your reference).They said that battery is not working so it need to replace new one, also need to replace sim slots, charging port and update the software.They charged Rs2400 the comedy is my mobile cost was Rs8999 nearly they charged 25%from the mobile cost only for the above service.(please check the attached bill).After that they gave my mobile. After fewdays only i came to know...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Screen touch

 Rahul ambade on Mar 27, 2017
My screen touch not properly working...basically i...j...n...alphabet.not working...so please registered my complaint and revert back me as soon as possible because i am in big trouble because most of my work is depends on mobile.so i will be very thankful to you if u resolve my problem..my mobile details are asus max and my contact number is [protected]..regards rahul k ambade...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Asus zenfone 2 ze551ml

 jijeeshkv on Mar 27, 2017
I have Asus Zenfone 2 (Ze551ml), date of purchase[protected], but within 6 months i started facing problem... For that i went to Asus authorized service center in Thrissur and they replace the battery and subboard fixed it. After three month same problem occurred and I submitted phone in same service center. After that again its complained and warranty period is over again they change the sub board and its cost 1650 dated 07/10/2016. After 3 month again its complaint and they resolved it. and now its again complained after checking servicing center team saying its mother board is having problem......
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Asus purchase adapter and cable

 ARMAAN AYER on Mar 21, 2017
My jobsite NO. INF3H30252

I had ordered f1 info solutions & service pvt.ltd. asus zenfone 2 ZE550Ml charger adapter 5.2V=1.35A and cable three days ago But the reason for your receptionist's mistake I came in today to give me a 5V=1A charger What i do not want And that's the reason for your receptionist's that I will have to waste more three days, If possible, pass my order quick...even I also talked in your customer care But no good solution was found from there...So what should I do now tell me... So I will not do anything for your company and my Experiences will also tell everyoneIf...
Complaint comments  Read comments Complaint category Computers & Accessories

Asus India — Asus selfie zenfone display faulty.company replying not under warranty.

 gauravmariner9 on Mar 20, 2017
Good day, I have bought Asus zenphone selfie model on 03feb 2017 and 4 days back my handset not showing display (only the blurred lighting displayed on screen). My handset was heating while charging before and 3days back after charging one hour with the same Asus zepone charger, i kept my smartphone in my pocket and when I received call it came up with blurred display and nothing came on screen only the blurred light on screen. Yesterday I called toll free customer care no [protected] and also I presented my cell phone in authorised service centre of Asus kadavanthra ernakulam. Both sources replied...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Bought notebook from ezone chinchwad

 Sunil Donde on Mar 20, 2017
Gave m display piece which had problems already Windows software not installed properly Asus product registration not done by supplier whenever I went in warranty period they postponed 2 repair now broadband port not working battery discharges fast only in 30 min cooling fan snag I bet never 2 buy any Asus product again as I m fed up. Pls repair my notebook as I feel I m cheated....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Asus India — Asus zenfone

 mamatha61 on Mar 7, 2017
Sir i residing in Mangalore. I purchased Asus zenfone in June 2016. after fifteen days i found that the mobile has a problem . the problem is that receiver of my voice call is not hearing my voice clearly. so i went to service center at Valencia in Mangalore. there they repaired so many times and lastly they told they have to change the processor . they told they changed it. then afterward there is no any complaint till one month back. but recently from one month some time i cant not receive the call, from yesterday my voice call receiver are not hearing my voice. then yesterday i went to the service...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — ASUS ZenFone 2 service not well because of own manufacturing

 bububera on Mar 4, 2017
Few weeks ago, i've checked my mobile from F1 solutions centre at Jaipur.but from yesterday noticing that charging problem comes.Charger USB loose to plug in mobile.Before that 6 times checked both in warranty & out warranty.But how many times problems 'll come within 1 & half years??I want to draw the consumer officials to stop selling this type of fraud company.Please look over my issues.
Regards,
Amit Kumar Bera
ISRO, Bangalore...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Cms case - a170231591 asus zenfone 2 hang issue

 vmaindarkar on Feb 25, 2017
Please help into the case.

Rma no - inxk720268
Serial no - f4azfg05v442

Case:-


Dear all, i am vishal maindarkar and having asus zenfone 2 with sr. # f4azfg05v442 purchased on 27th oct 2016 which in under warranty period. Since last 3 month i am facing numerous issues with my cell phone & communicated to asus cs team as well as authorized service center. Regards issues i had submitted my cell phone 3 times to nearest service center and they have rectified issue but after rectification every another 2 - 3 days my device malfunctions and...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Asus India — Unethical behaviour. Superbad service and behavior of asus personnel in service center. Don't buy asus ever!

 akb1997 on Feb 16, 2017
Purchased my ASUS Zenfone 2-ZE551ML in May 2015. It has been giving me problems after about only 6 months of purchase itself. Touchscreen didn't work properly, anything would happen in the mobile by itself & performance was poor too. I told the service center people that my mobile had touch issues asked them to replace the same while it was under warranty. However, they didn't change the touch panel and changed the motherboard and the speaker!...speaker had no problem in it!... 2 days after getting back the mobile from service station, I was facing the same issues!...Due to tight schedule & living...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Phone is slow suddenly power off

 Ramachandra Rao Vemulapalli on Feb 11, 2017
Sir I am useing ASUS phone.Recently I found my phone is running slow and touch is not work properly.Yesterday when phone is working suddenly power off.internal memory not transfer to as card.why the occur suddenly I don't know.out going calls are not properly hearing.earlier the battery backup 36 hours.Now it's 24 hours only.pl look in to the matter and do needful....
Complaint comments  Read comments [1]Complaint category Business & Finances

Asus India — Supply of faulty Android mobile hand set Asus Zenfone max

 Dhanesh Chandra Das on Feb 8, 2017
I purchased a mobile handset Asus Zenfone Max Ser No G9AXB742C9437RX at the Rs 9999.00 through Flipkart which is handed over to me by the courier during 2nd week of November 2016. After one and half months I found a doted line Rt side of the mobile screen and 1 inch area at the bottom got whitish and vibrating. As advised by the Asus helpline I approached Authorised Service Centre, Info Solutions & Service Pvt Ltd, Opp Maya Sanyal Nursing Home, Ashram Para Siliguri on 30 Dec 2016. The representative of the service centre just look at the mobile and said the LCD screen of my mobile got damaged termed...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Asus zenfone laser 2, i hate this company

 gautam batra on Feb 6, 2017
I will never buy any asus product in my life after having such a ridiculous experience with my asus zenfone laser 2 and will never suggest anyone to buy aby product from asus
this mobile is seriously a burden for me and spoils my mood everytime this phone is slower than a tortoise, lags everytime, everytime when i use the mobile there will be some application crash, system UI not working everytime, ample of apps not responding pop-ups, this mobile is a headache for me screen has been broken which was as said Gorilla glass, sometimes i feel like throwing the phone with all my force the phone...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Asus India — Asus do not have buyback policy and repair cost is more than cost of mobile

 Manjunath GR on Feb 3, 2017
My mobile is under warranty and had to get it serviced in an un authorized service center as they dont have their service center near to my village, and after some days gave my mobile to their service center they told it would be considered OW, i agreed but they told the mother board to be replaced and cost will be 8500, i purchased mobile for 8999, i asked for replacement under deprecation, but they denied saying they dont have any such policy, i called their cc, i had couple of chats....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Asus India — ASUS A11 A555-XX263 Notebook Serial No. FBN0CV81795148C

 Navneet99 on Feb 1, 2017
Hi,

My name is Navneet Singh, I have purchased ASUS Notebook Laptop on dated: 10 Sept 2016 from Global Computers, Nehru Shopping Complex, Amritsar. Since I have purchased It has problem with its DVD writer. I went to service center in Amritsar for resolution and they provided. But after few weeks again that same problem persist in it. Then I went to service center in Jalandhar as I am living here in Jalandhar, It was approximate time of one week for my laptop submission in service center but issue wasn't resolved, after one week I went there and asked for my resolution but they told...
Complaint comments  Read comments Complaint category Laptops / Notebooks

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