Axis Bank Complaints & Reviews

BRN PYMT CARD deductions were done without any prior notice.
There are two such transactions which was done in 24th May 2023.

And I am not aware for what this transaction was done ?

Please explain me more details on this deductions.

Also in future, please inform before deducting any amount from my account.

Thanks,
Subhash

I took 5 months moratorium on my personal Loan, so bank added etc 6 months Emi to Original 60 Installments 60 so now it is showing 66 instalments and final 66th instalment amount showing 76000 ...can you please explain what is interest rate for Moratorium

I took 5 months moratorium on my personal loan, so bank added etc 6 months emi to Original 60 installments 60 so now it is showing 66 instalments and final 66th instalment amount showing 76000 ...can you please explain what is interest rate for Moratorium

Respected Sir,
I would like to request a cancellation of EDC machine provided at Bithal Mart on behalf of curreng acc [protected] . Reason behind the cancellation of the machine is the customers are using UPI more then the Card and I am filling the bill regularly of the machin. So its my humble request to cancel the machine as soon as possible. The machine number is 8157310.
Thank You.

From many months I am getting Call from Axis bank credit card forcing me to take the credit card. On 8th June 2023 I received a call from Ambalpady, Usupi branch. She told Axis bank credit card has been approved for you and you have to take it forcefully. She sent me a web page link to tm through SMS which had all my details filled. She asked me forcefully to click on Apply button.

I am frustrated on why the bank is forcing me to take the credit card without me requesting it.

Hello Sir / Ma'am
I'm Rasina having a bank account Paytm payments Bankand i was making a payment of Rupees 10, 000 to my brother's account through paytm and due to network issue I selected a wrong a number a made the payment of Rupees 10, 000 on 14th April i immediately contact the receiver whom I wrongly transferred the amount and she said my account is freeze i can't help after that on same day I call at my bank and explained my issue and tell me to request a chargeback request for reversal of my money and then my bank requested a chargeback request and then after 25-30 days my ticket was closed and i got a notification that the Receiver Bank (Axis Bank) declined the charge back request then I contacted the lady whom I accidentally sent money she said I have unfreeze my account but the amount I sent to her account has been hold by the bank and it's in lein amount so i again called at my bank and requested for charge back and then after 15-20 mins i got a notification that the bank (Axis Bank) declined to refund my money. I again called the bank and the bank (Paytm payments Bank) replied (Axis Bank) gas rejected the charge back request although the lady is ready to pay back my money please team help Axis Bank Is Not Giving Me My Money Back
Please Team Help me the Amount means a lot to me.
I will be helpful to you
Thanks & Regards
My Email Id :- [protected]@gmail.com

I received a call from axis bank today. They told me this is for Card protection.With out my permission they took my 2599rs from my debit card.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 2599rs from my debit card.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

I am being charged lien in my salary account with axis bank more than 2 lakh 15 Thousand rupees. Currently my account in mins -2, 18.000. I get my salary if 58, 000. So i am going to get nothing in my hand to spend and cant go for job and no money for food and water. Axis bank should take money only when we deposit and not to make account in lien or negative balance. If this month i do not get money better i suicide and leave the world by...

Amount has been deducted without intimation.

My account got frozen with out any prior notice.

Dear Axis Bank Customer Service,

I hope this email finds you well. I am writing to bring to your immediate attention an extremely distressing and urgent matter regarding the severe harassment I have been enduring due to the actions of your recovery agents in relation to the overdue payment of my loan EMI.

I would like to provide you with detailed information and evidence concerning the distressing incidents that have transpired:

1. Excessive Calls: The recovery agents representing Axis Bank have been making an excessive number of calls to me, averaging around 200 calls per day. This overwhelming volume of calls is not only intrusive but also impairs my ability to attend to other important matters.

2. Unauthorized Sharing of My Mobile Number: It has come to my attention that my mobile number has been shared with unauthorized entities or spam sites, leading to an influx of more than 100 calls and SMS messages. This breach of privacy is deeply concerning and has caused immense inconvenience.

3. Unauthorized Disclosure of Personal Information: The recovery agents have also shared my mobile number with various unknown individuals, instructing them to call me and demand payment. This unauthorized sharing of personal information not only violates my privacy but also puts me at risk of further harassment.

4. Disclosure of Confidential Information to Third Parties: I was appalled to discover that the recovery agents, in their attempts to pressure me into making payments, contacted the Sarpanch of my village and divulged detailed information about my loan. This unauthorized disclosure of confidential information is a clear violation of banking regulations and has caused significant distress to both myself and my family.

5. Threats and Harassment: I have recently received threats from the recovery agents, who are now resorting to calling my hometown and making threats of further consequences if I do not comply with their demands. I have attached a snapshot of one such threatening message for your reference.

6. Harassment through Phone Calls and Spam WhatsApp Messages: In addition to the excessive phone calls, I have also been subjected to constant harassment through unsolicited WhatsApp messages, containing derogatory remarks and additional threats. This continuous barrage of harassment has left me feeling vulnerable and anxious.

I implore you to take immediate and decisive action to address this grave matter. I kindly request the following actions be taken:

1. Cease Harassment: Axis Bank must ensure that the recovery agents immediately cease all forms of harassment, including excessive phone calls, unauthorized sharing of personal information, and harassment through WhatsApp messages.

2. Thorough Investigation: I urge Axis Bank to conduct a thorough investigation into the actions of the recovery agents involved. It is imperative to identify those responsible for these egregious violations of privacy and take appropriate actions against them.

3. Strengthen Security Measures: Axis Bank should review and reinforce its security measures to prevent unauthorized disclosure of personal and confidential information. It is essential to maintain the trust and confidence of customers by safeguarding their privacy.

4. Support and Compensation: I request that Axis Bank provide me with the necessary support and guidance to address the repercussions of this harassment. Additionally, I expect fair compensation for the distress and inconvenience caused by these incidents.

I insist on an immediate response to this email, acknowledging its receipt and providing assurance that prompt actions will be taken to rectify this situation. Furthermore, I request regular updates on the progress made in the investigation and resolution of this matter.

Please understand the urgency of this situation and the severe emotional distress it has caused me. I have always held Axis Bank in high regard and believe that swift and decisive action will be taken to rectify these grave violations.

Thank you for your immediate attention to this matter.

Other Information:
Date of incident : from 25th May 2023 and still going.
Message/ Call received from below numbers: [protected], [protected], [protected], [protected], [protected].

Yours sincerely,
Ranjit Kumar

Budgetticket.in has stated that they have refunded rs 21766 to my axis bank account through upi on 21 st May 2023 . Refund I’d through razor pay I’d rfnd_LsbGU8ZvOXrJ7t
I have given complaint in my branch . But the issue has not been resolved so far. I have become a football between the merchant, bank, razor pay, google pay

I have got the same message that 885rs have been deducted. Please initiate refund axis bank. Its very illogical of deducting consumer bank account with out any prior information.

Very Bad!!!

I have a salary a/c in axis bank Pune Main Branch JM Road, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (31st May 2023) i got a sms from axis bank informing that Rs. 885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.

Am holding an NRI account and money was debited from my account without doing any transactions.

Deduction statement shows comments as tips/scg/Mcc

Abine aloysious
A/c no : [protected]
Customer ID :[protected]
IFSC : UTIB0004260

Contact number - whatsapp [protected]
Email : [protected]@gmail.com

Amount of 186 rupees has been debited from my bank account linked credit card.and Axis Bank has never mentioned about these hidden charge.without prior mention how can they debit money from the account..?

My Account is debited with Rs, 1399 without my permission to ONE ASSIST serves of axis bank stating to protect debit card. But when I reached out to Axis Bank customer Care They said those services are out sourced and they cannot do anything. This is really mis use of customer information. I haven't subscribed to any One Assist services. I want money back. I would request the refund ASAP and cancel the services.

Dear Team,
My sister is user of Axis bank credit card, as he checked her credit card statement she found that her account has debited by 37785.88 INR by narration SBCCREDITCARGO.
even she never done any transaction like this, please check.

I opened my NRI account in Axis Branch in India five weeks ago. Provide all the required paperwork to the bank. To date, I have not received any information regarding my account. I sent few emails to Axis NRI services. No response from the bank to date. I also called several times AXIS Bank NRI services. Either they disconnect my phone or do not answer the phone.