Submit a Complaint
Claimed

Axis Bank Complaints & Reviews

www.axisbank.com
2.6
Updated: Jul 18, 2026
Complaints 13017
Resolved
6562
Unresolved
6455
Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Axis Bank

Axis Bank reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mantasha Shayk
Aug 4, 2020
Report
Copy

Brn payment

Address: Mumbai

I just got a brn-card-paymnet notification. A charge of ₹368 has been deducted from my debit card account which is linked to my axis credit card. The payment due date is for today i. E 4th of august and i don’t get why they would charge as i always pay my credit card bill on or before the due date. Which i am going to today itself and i have never missed a payment in my life....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep1504
Jul 14, 2020
Report
Copy

want to convert single account to joint

Hi
This is deepinder singh, i have an axis bank ac at sec-16, noida. I want to convert sole ac to joint and for that i visited sec-15, rohini branch. On the first go they said your ac is salary firstly it has to converted to regular and for that they took 4 days.
Secondly again i visited at branch and then they said your wife is nominee in this ac so it need to be removed. They should have told this earlier but they didn't....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul Abhishek
Jul 9, 2020
Report
Copy

Lien amount for loan account

Address: Bengaluru

Hi,
My name is Atul Abhishek. During this lockdown, my salary was not credited as expected and the due date of the loan amount was passed. Because of this, my saving account was marked as negative after deducting the loan amount and very next day, I added sufficient funds to my account as well to make it positive. Now, I am being asked to make the same payment again which was already deducted from my saving account towards loan installment....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
madhu3166
Jun 27, 2020
Report
Copy

Business account

Address: Selaiyur Madambakkam Chennai

We are a registered msme working from chennai and have held an account in axis bank since inception in 2012.
As a business occasionally we have need for credit/od/bill discounting, vehicle loans, credit/debit cards for ease of operations in our company.
Recently the hon'ble fm has also announced a slew of measures to improve liquidity in a cash starved market to keep things running and economy sustained.
Every time...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh 85
from Delhi, Delhi
Jun 14, 2020
Resolved
Report
Copy
Resolved

IRCTC Refund not credited

Hi team,

My train tickets got cancelled due to covid 19 and from irctc they refunded the money to my axis bank account but it's not yet credited. And the transaction i'd is [protected] / [protected] so take necessary action and give me the refund credited on my account.

Regards,
Suresh
+91 [protected]...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Anu Malu
Jun 1, 2020
Resolved
Report
Copy
Resolved

deduction of brn-pymt-card done without information

Bank has also deducted the money from my saving account li

A deduction of rs 540 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

Please refund it, wht is that deduction for?

01 jun 2020 brn-pymt-card-[protected] 100.00
02 may 2020 brn-pymt-card-[protected] 540.00
13 apr 2020 dr card charges...
Helpful
9 other people found this review helpful
9 found this helpful
4 Comments
Report
Copy
U
Usha Athmanathan
May 29, 2020
Resolved
Report
Copy
Resolved

Lien amount removal

Hi team axis,

I missed two payments for my credit card since my old card expired (Feb-2020) and new card never reached me due to covid-19 situation. I couldn't pay the bill online and visited the nearby branch (Koramangala) who refused to help and asked me to go to my home branch.

And phone banking support was also not available from day 1 of lockdown. Even small banks were providing limited call support except...
Helpful
7 other people found this review helpful
7 found this helpful
3 Comments
Report
Copy
V
vivek kumar kadian
May 22, 2020
Report
Copy

Amount debited without consent

Hello,
I have an axis bank account and there's no emi or transaction scheduled from my account.
But twice there has been a deduction of 40/- and 99/- under the remark (Ecom pur/google) please update us why is this amount debited without any information....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Srivathsa
from Bengaluru, Karnataka
May 14, 2020
Report
Copy

axis mutual fund amount deducted but units not credited

Address: WWW.AXISMF.COM

Hi,

I did the online transaction by using axis mutal fund mobile app and i have invested 40000 in psu and banking debt fund on 13/05/2020 but amount deducted but units not credited my account, also i raised complaint thru axis mf customer care but still no response, so pls suuport to close the issue at earliest, also their are people suffering from same issue which they have mentioned in play store app.

I have...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Paromita Ray
Apr 29, 2020
Resolved
Report
Copy
Resolved

transaction failure, but amount not refunded

I made a online transaction from my sbi account [protected] on 27.04.2020 for rs. 12435 to assembly of god church school account. I made this transaction through axis easy pay with payment mode sbi internet banking, but the transaction is failed, vide urn[protected] and the amount is deducted from my account but not credited to the school account. Still the amount is not refunded to my sb account....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammed Nehal
from Hyderabad, Telangana
Apr 13, 2020
Report
Copy

deducted 500 rupees for not maintaining minimum balance

Hi,

This is Mohammed Nehal Uddin and my registered mobile number with bank account is [protected], i want to raise a dispute as axis bank had deducted 500 rupees from 2.2k in my account as I'm a student i had only 2.2 in my bank account from that they had deducted not 100 or 50 but they had deducted 500 rupees as it is very much valuable for me as the lock down is going on i couldn't close my bank account and they did this...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameernamdev411
Apr 13, 2020
Report
Copy

axis direct charges - 885 debited

I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
Helpful
9 other people found this review helpful
9 found this helpful
1 Comment
Report
Copy
K
Karthik Kartz
Apr 6, 2020
Report
Copy

axis direct charges 885rs

I have been deducted an amount of 885Rs/- on 05/04/2020. Mentioning axis direct as description. I don't have a demat account with axis bank I had it closed last year when there are similar kind of charges. But yet they charged me amount with some name change. This is pure cheating of customers and is not tolerable...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit Singht
Apr 5, 2020
Report
Copy

open demat account without my permission

Yesterday night i got a message from axis bank some amount deducted from my account .when i called customer care they told me that demat account charges deducted, immediately closed my demat account and also refund back my money...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
TaruF
Apr 4, 2020
Resolved
Report
Copy
Resolved

axis direct charges - amount of 885 debited

I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
Helpful
95 other people found this review helpful
95 found this helpful
27 Comments
Report
Copy
J
Jay Pant
Apr 3, 2020
Resolved
Report
Copy
Resolved

request of stop loan emi for two months

Address: 37 Harphul Vihar Jai Vihar Phase 3 Baprola delhi west 110043

To
Axis bank loan department
Greeting for the day
Subject : to be avoid loan emi for two months.

For your kind information that as per covid-19, all aria have lockdown and i am not avail to going office, may be my monthly salary will be late coming in my account. I am loan account holder in axis bank seance sep 2015 and my loan emi 5133/- rs. Deduct in my account, 10th date of every month.

My...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
INDU BABU
from Delhi, Delhi
Apr 3, 2020
Resolved
Report
Copy
Resolved

opened a demat account without my consent

Address: GREATER NOIDA (WEST)

I opened a salary account with acmxis bank more than a year ago. That time i got a mail saying, i have opened a demat account with the bank. I contacted the customer care and asked them to close the demat account because i don't want such a facility. All that i needed was just a simple savings account. Occasionally i was getting mails about demat trading from axis direct, which i neglected. But today they debited an amount if rs. 935 from...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
R
rohankpr
Apr 2, 2020
Resolved
Report
Copy
Resolved

my amount got deducted from my bank account

Address: Patna(Bihar)

I have made a online transaction for recharging my airtel balance with rs 379 yesterday from my axis bank account. The transaction get failed and the amount get deducted from my bank account. I did this transaction yesterday at 12.30 am. Kindly see my refund status and process the refund as soon as possible. I am waiting eagerly to get the refund back. Kindly help me out!
Thanks....
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dinesh Rajagiri
Mar 31, 2020
Resolved
Report
Copy
Resolved

blocked my salary account with lien amount.

My salary account is with the Axis Bank and since I had 2-3 days delay in credit card, they have frozen my account with lien amount and now my entire salary and other available amount present in that account is blocked.
I have been trying to call the customer care number multiple times but there is no response from it either.
And the executive who I spoke to him is very rude and impolite. He doesn't even care what he says or...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sthitipragnya Dash
Mar 22, 2020
Resolved
Report
Copy
Resolved

credit card limit merge and unauthorized charges

Address: Mumbai City, Maharashtra, 400101

Hi my name is sthitipragnya dash. One 16th february 2020 axis bank merged my credit limit to -420000 of all my 4 cards without any intimation given to me at all! I was all through paying the bills on time and was using my credit cards since 2017 all 4 cards are from axis bank. I called up the board line number and the axis bank customer care almost 18 to 20 times, wrote several emails to their support team but i was not responded at all....
Helpful
9 other people found this review helpful
9 found this helpful
4 Comments
Report
Copy

Related businesses

Canara Bank
1
(5281)
Bank of Baroda
1
(4829)
United Bank of India [UBI]
1
(1350)