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Axis Bank Complaints & Reviews

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Last updated Mar 27, 2024
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Axis Bank reviews & complaints page 11

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Hi,
recently on 6th of april i got a message from axis bank regarding deduction of 885 rs from my bank account as some Axis direct charge which i didn't initiated neither i know about Axis direct...there customer service is very pathetic..
when i complaint about that through mail(i.e. [protected]@axisdirect.in) they asked me to share registered mail even when i was sending mail from registered mail id also they are asking me Demat...
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Hi,

I do receive multiple IVR calls everyday starting from 79, 522, 80 etc from Axis bank . Its a real torture and dont see a way to stop. Blocking multiple numbers doesn't help. Real nuisance and request your action on this....
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Nirup Santra
Apr 17, 2023
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Deactivate one assist service and refund money

Address:Kolkata

I am Sampa das, A/c - [protected]

This is to inform you that without customer confirmation one Assist Service activated & amount deducted Rs.2199.00 on date 24/03/23

on the same day I complained to customer care to cancel the service and refund the amount.
we receive request no.[protected] and it will be resolved by 12th April.

I contact nearest branch also, they told to call customer...
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sd2244
Apr 16, 2023
May 6, 2023
This thread was updated on May 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Digital Liberty Current Account

I opened a digital current account with bank.
You have to deposit min. amt when you open the account itself.
I deposited more to be safe.
Within 20 days they deducted rs. 1000 plus gst charges stating 'Consolidated Charges'.
I deposited 4000 more thinking if they deduct more so my balance can be maintained.
When next day of deduction of charges i went to
a branch near me to ask about charges, bank...
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Mohd umar sheikh
Apr 16, 2023
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Why I charged this consolidated charges

Why I charged this consolidated charges for current account...
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R
Apr 14, 2023
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Refund money

Espected sir
I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to...
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R
Apr 14, 2023
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Refund money

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divy@123
Apr 13, 2023
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Hidden charges imposed by AXIS BANK

Hi concerned,
I am a salaried account holder in axis bank, I got a debit amount of 72.38 in name of TIPS/SCG/NONMCC/11.04.23/IRCTC. What is this can I know? Are you peoples exploiting your costumers!! Despite of fact that My account is salaried and I have not been informed of these hidden charges while getting my account created in beginning. Why you peoples are simply imposing hidden charges to customers and that too salaried account...
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chanchal2911
from delhi, Delhi
Apr 12, 2023
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Credit card is showing settled instead of closed

My card ending 4692. I have paid all dues in Jan 2022 with extra 3000. Executive told me to paid this amount for cibil fee.

But my card is still showing settled in my cibil.

Please closed my card under my cibil....
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Shahaji Babar
from Pune, Maharashtra
Apr 12, 2023
May 6, 2023
This thread was updated on May 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Promise and Additional Charges For Personal EMI From Axis Bank

On 10th April 2023 around 8:00 AM, I received a call from Axis Bank regarding bounced EMI, he asked me to check whether I have received re-run ECS sms, it was not there, he asked to pay through PhonePe and guided to pay from PhonePe options. I paid EMI including emi bounce charges.

I asked to CSR that will it re-run ECS again, he said no as emi+bounce charges are already paid. Same day at 5 PM I received sms regarding re-run...
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Aditya M S
Apr 11, 2023
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Cash deposited but transaction declined

Address:No.2 3rd Cross, Lalbagh Road

I had deposited 17000.00 in my current account using the same account debited card in an axis Bank cash deposit machine located at N R road. It displayed message as " cash has been retained, please contact nearest branch" then I got an acknowledgement saying transaction declined, response code 072 unable to process.

Need to know what happened. As neither the atm machine returned the amount nor my account is reflecting any credit...
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Aman Bothra
Apr 11, 2023
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Fraud on Google Pay

I made a UPI transaction to Madhukar gupta of 50000 rs and it never reflected in his bank account. After investigation, it is certain that the phone number with which the UPI ID is linked does not have any account with axis bank. I got this information from my bank (HDFC) and they asked to raise a complaint. I have raised a complaint with the cyber crime department and also 112 to freeze the account of the person. Listing down the account...
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Tajem wangpan
Apr 11, 2023
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Please help how to convert single account to join account

Address:Chsnu village post office longding

Please how to convert single account to join account...
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P
from Ludhiana, Punjab
Apr 9, 2023
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Mobile app not working for many months.

Address:Ludhiana

I keep getting error saying "your registration has been terminated. Please contact the nearest branch for reactivation".

I have been facing this issue for more than three months now. I have went to the branch to get it fixed multiple times and they are unable to help.
I have also registered many complaints with customer support over phone and they also didn't provide any resolution....
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On 5th feb 2023 I have done a payment of 3200 rs via Google Pay upi to a beneficiary. The amount got debited from my account which is in yes bank but the beneficiary is saying that he did not get the money. I registered a complaint with Google Pay company and yes bank as well but did not get the issue resolved. I got bank details from my bank and the Google pay app for this transaction. Please see the below details and help me to get my money...
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A
avinashgupta303
Apr 9, 2023
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To purchase credit card

I am very frustrated from Axis Bank credit card company because they used to call me around 6 to 7 times in a single day and there is no option to block them please help me for this...
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Hi,
I'm customer of axis bank,
Previous year I opened a salary account in th axis bank and yesterday My account debited with 885 rupees. When I searched then I got to know that it is charges regarding axis demat account which I never opened.
This is not tolerable that organisation like axis bank opens Demat accounts without customer's consent.
I request you to refund the money & close this demat account.
Account...
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Hi

The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 745 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such...
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Hi
Rs. 885 got deducted from my axis bank account stating like some Dr.charges. money got deducted with out my permission...
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sreenadh51
from Chilakaluripet, Andhra Pradesh
Apr 4, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chilakaluripet Axis bank manager is scolding and threatening customers

I am holding account in chilakaluripet axis bank from 2020 on wards. I visited branch on 24th march 2023 to resolve my issues but branch manager started scolding and misbehave with me. I try to mention we will discuss and resolve the issues but he did not listen what i am saying and continue to scold and threatening me. I raise multiple compliant against the branch due to irresponsible service of chilakaluripet axis bank . I raised this issue...
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