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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 15

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R
Mar 26, 2023
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Refund money

Respected sir
I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to...
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krishna.kadabur
from Gadag-Betageri, Karnataka
Mar 23, 2023
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Address: Axis bank Gadag branch code 413

My equity dividend cheques/warrants deposited in GADAG axis bank branch 413 on date 24 December 2022, 18 March 2023 are not yet credited to my account
Even after many visits, bank personnel not resolving the issue
Axis Bank customer support has been notified about the posted complaint.
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    Khushalkshirsagar
    from Nagpur Rural, Maharashtra
    Mar 23, 2023
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    Address: At Post Dhamna,Amravati Road Nagpur - 440023

    Dear sir/Mdm

    I'm Khushal Kshirsagar, already give the application on Hingna axis bank branch account close application but still date 23-Mar-2023 not Close the my saving account. I'm application giveng on branch date 04-Mar-2023.
    Application giveng time withdraw all amount in account & already discuss on your employer in any debit my account. She is is saying no any debit charges your account in future because your account are processing on Closer. Still date my account are (- account). plz solve the my issue & closed the my account because not maintain the amount on account.

    Note:-
    A/C - [protected]
    Ifsc - UTIB0001239
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    Axis Bank customer support has been notified about the posted complaint.
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      G
      gwssahil
      from Gurugram, Haryana
      Mar 22, 2023
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      I was holding an Axis Bank Credit Card since 2015 (Card No. [protected] / Card Name: Sahil Narang), due to some circumstantial issues the dues got pending, now after some time I'm willing to pay my dues, unfortunately, the bank doesn't have any records, I have knocked each and every door like visiting the branch, calling & mailing, still there is no resolution.
      I have seen this for the 1st time in my lifetime that the client is willing to pay the money and the bank doesn't want to take that..!!
      Axis Bank customer support has been notified about the posted complaint.
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        gwssahil
        from Gurugram, Haryana
        Mar 22, 2023
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        Hi, I was holding an Axis bank credit card no. [protected] (Sahil Narang) since 2015, unfortunately, due to the situation the outstanding amount got unpaid during that course and my Cibil got damaged due to the same. Now, from the past 1 year, I'm trying to get connected for making the payments against my dues, I'm surprised and simultaneously shocked that the bank is not interested in taking the money..!!
        I have knocked on all the possible doors, like visiting branches, emails & calling the toll-free number, but still, there is no revert from any side.
        If bank is not willing to take the money, I hereby req to remove the same from my cibil.
        Axis Bank customer support has been notified about the posted complaint.
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          L
          Loganathan j
          from Chennai, Tamil Nadu
          Mar 21, 2023
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          Address: Guindy, Chennai.

          Today i received a call from axis bank. They told me about Card protection and With out my permission they took my 2199rs from my debit card.. And i call to axis bank they told me this is another service.. So we cant help you.

          i want my money back i want deactivate this service. how they can deducted my money without my permission.

          Thanks you
          Loganathan j
          Axis Bank customer support has been notified about the posted complaint.
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            S
            sharathbabusj
            from Coimbatore, Tamil Nadu
            Mar 21, 2023
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            Address: Periyanaickenpalayam, Coimbatore, India - 641020

            I Tried to Resolve By Mailing and Contacting With The Branch People and Corporate Banking People, They Not Gave Me Good Solution. when i taken the Current Account with Axis bank, they said 5k monthly Minimum Balance for Urban, I maintaining that from long. Past three months they deducted around 900 Rupees Each month, they still not enabled internet banking facility, no messages for deduction, its a pure scam. I need the refund Immediately, or I want to close my account, let axis bank eat people money for free. Money not comes easy for people, but it is easy for bank people ..

            Mon, 20 Mar, 22:54 (21 hours ago)
            to Periyanaickenpalayam, Periyanaickenpalayam, corporate.ib, Jitesh.Makwana

            Hi, I have a Current account in Axis bank Rural (PeriyanaickenPalayam Branch), my account number is [protected] (Name - Appcookers), and in the past 6 months around 800 have been missing from the account .. Minimum balance is 5k, i maintained that for the last 2 months, even though this is happening .. No one from the Bank picked up my call to check .. Even though I am still Not activated Internet Banking, I have to create another current account with different Banks, i had a good idea about Axis Bank So Far, but this stealing needs to be answered immediately. ..

            Even Not receiving a statement on Email, Even Email Not Registered yet, Dono how to check..

            By[protected] the balance was 4972.06
            I thought not to keep a Short Fall - So Credited 3000 on[protected]
            so the balance became - 6792.06
            by feb[protected] it became 5966.06 (Stolen amount is 826 Rupees)
            by today (20-march-2023) - the balance is 5140.06 (Stolen amount is 826 Rupees)

            Why did it is happened, actually for sms you used to charge 100 + gst, even though no internet banking service is proper in Axis bank ... I want to Immediately cancel the account and want my money back. I can't pay 1000 rupees monthly without any benefit ...

            Cust. ID[protected]
            Mob. no.[protected]

            Thanks in Advance,
            For Appcookers
            Sharath Babu S

            ----- Reply From Bank --- They not even cared my complaint, they want to sell their other products, see how they have replied to me ----

            Periyanaickenpalayam Branchhead
            Sun, 19 Mar, 23:13 (21 hours ago)
            to Periyanaickenpalayam, Corporate, Jitesh.[protected]@axisbank.com, Saravanakumar2, me

            Dear Sir

            Greetings from Axis Bank Ltd.

            Please note that the Monthly Average Balance needs to be maintained in your account is Rs.7500. Whereas last few months, MAB is less than the balance required in the account.

            Requesting you to contact below RM to get Corporate Internet Banking access.

            RM Name - Saravanakumar R
            Mob - [protected]

            Please feel free to contact me for any banking related queries.

            Regards

            Karthik E

            Senior Manager |Branch Banking

            --- Reply To Axis Bank ---

            Sun, 19 Mar, 23:50 (21 hours ago)
            to Corporate, Saravanakumar2, Periyanaickenpalayam, Periyanaickenpalayam, Jitesh.[protected]@axisbank.com

            Hi, Can i know from when you have changed the Minimum Balance Slab, Do you intimated me ? When i opened account said like 5k minimum balance for rural, No intimation email or message of change of plan ... its not even acceptable .. i need a immediate waiver ... money not comes easily for us ... i need to escalate the issue immediately, i need the money back, so that i can withdraw my account from Axis bank ...

            [protected] No Message, No Email, No Call that the slab they are increasing --- Really Frustrated when you don't have money to eat, but banks getting the easy money---

            ---- After that no response, i want refund of money deducted and a official mail that you are increasing minimum balance slab to my registered email id and after that if i still not maintaining, you can deduct ... I want immediate response, not interested to argue ...
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            Axis Bank customer support has been notified about the posted complaint.
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              S
              sai2321982
              Mar 20, 2023
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              Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/20/03/2023... .I want to know about it as well as get the refund.
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                S
                shine.sports12
                from Gurugram, Haryana
                Mar 20, 2023
                Apr 8, 2023
                This thread was updated on Apr 8, 2023
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                Resolved

                Credit card settlement

                Hi team
                Can you please look into this matter. This is regarding my credit card settlement.

                I had received a call from Divya mumbai branch regarding credit card settlement. She told me I can settle for my credit card pending due and am agree to settle this matter with amount 25000 inr. I have paid this amount in two EMI 12750. However before pay EMI she provide me letter from Axis bank regarding credit card settlement...
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                choudhary.bhavya
                from NEW DELHI, Delhi
                Mar 20, 2023
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                I was using the credit card of axis bank in year 2021. I had blocked it in that year only and still paying the charges and amounts charged incorrectly by this bank. I had barely used this card and the amount i had used was less than 5000. i have already been charged more than 50000. This bank has charged me this much that i am in very bad situation now and not able to fetch any one and do something about it. Moreover, the agents talk in very bad behavior and abusive language . One agent called my friend and started abusing, once my wife picked up, they started abusing her as well. i had payed my last payment more than the minimum amount, still i am receiving false charges. I request kindly look over it and help to minimize these charges for me.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sbhan4333
                  from Gurugram, Haryana
                  Mar 19, 2023
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                  The worst bank I've ever opened. My account they deduct consolidation charges and gst first in December and now in January. After saveral complaints and calls no resolution from their side. I'm done with this bank and never suggested it for anyone.
                  Kindly close my account...it's my humble request...
                  Axis Bank customer support has been notified about the posted complaint.
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                    C
                    charan1432
                    from Vizianagaram, Andhra Pradesh
                    Mar 17, 2023
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                    Axis Credit card Still showing Negative on my Cibil report

                    Hi axis, myself Veerapindi Satyanarayana, i hv axis credit card with the last digit 0951, i hv credit card sattlement in 2022, after credit card written off i hv raised request for cibil masking also i hv paid 6025 rupees on November 7th 2022, but still it showing negative on my cibil i hv raised several requests for cibil masking still no solution found
                    Please help me out of this
                    Such a worst service they r providing.
                    I...
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                    charan1432
                    from Vizianagaram, Andhra Pradesh
                    Mar 17, 2023
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                    Requesting for Axis my zone credit card clearance letter & Cibil masking

                    Address: V.satyanarayana , pyla street ,gollapalli, bobbili , vizianagaram

                    I had credit card sattlement in 2022, also i have paid 6025/- for cibil masking purpose, i have paid payment on 7th November 2022, but still it is showing negative on my cibil report
                    please clear the negative on my cibil, i have raised 2 service requests
                    1st request :[protected] on Oct 27th 2022
                    2nd request :[protected] on 20th feb 2023
                    3rd request :[protected] on marc15th, 2023

                    my credit...
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                    R
                    Mar 16, 2023
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                    Respected sir
                    I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.My contact number is [protected]
                    Thanking you
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                      M
                      Mamidi Manish Reddy
                      Mar 15, 2023
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                      I had not received the refund of the order I had cancelled.I got a reference I'd instead
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                        KESARI VENKATESH
                        Mar 15, 2023
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                        I am having 3axis bank credit cards.in my mobile app only 2cards are visible and other credit card axis Indian oil card not visible.plz give my cluster I'd and solve the issue so that I can see the 3credit cards in my mobile app
                        Regards
                        Venkatesh kesari
                        [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          baiju_p
                          Mar 15, 2023
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                          After a small gap, again the marketing team of Axis bank has started their very frequent marketing calls. This time, they are almost forcing me to give consent to approve a credit card. The person almost sounded like threatening me.
                          He is from Axis bank branch, and he knows all my account details. He has already issued a credit card and needs a sort of my telephonic consent to dispatch it to me.

                          I am afraid of these type of activities by Axis bank, and decided to cancel the SB Account.

                          Horrible banking experience...
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Rich Heritage Yoga
                            Mar 14, 2023
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                            Address: Wagholi

                            Without my permission this bank Debited
                            INR 2.36
                            A/c no. XX7554
                            [protected]:49:11
                            TIPS/SCG/MCC/12.03.23/YADAV SERVICE STAT
                            Axis Bank customer support has been notified about the posted complaint.
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                              Srikanth Nl
                              from Kollam, Kerala
                              Mar 14, 2023
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                              Address: BANGALORE

                              I was promised credit card rewards while taking credit card and the reward was not credited for 5 months, i have raised a complaint (sr :[protected] and its been 45 days and there is no response or resolution from axis bank.

                              i have raised many complaints with principal nodal officer of axis with new sr[protected] and even then there is no response, please help me how i can sue axis bank and get my complaints resolved.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Mahesh sangve
                                from Mumbai, Maharashtra
                                Mar 13, 2023
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                                Address: Namn midtown near pravbhadevi station pin code 400013

                                Due to insufficient funds on 9th Jan my SIP got bounce and the charges got deducted on 19th FEB and my balance got negative then i deposited 2500 and made the balance positive but still it didn't got updated and in my bank statement also it is has not been reflected and the consolidated statement is also not getting downloaded. I have also visited in the lalbaug branch 4 time but they are not giving me proper solution this is very worst service and kindly help me with the proper solution.
                                Axis Bank customer support has been notified about the posted complaint.
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