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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 10

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J
Jun 30, 2023
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Address: [email protected]

Please find below information
Email jaysh.[protected]@gmail.com
Pan DICPK9863C

I applied with above information a new kiwi upi credit card but it was declined, kindly help me to understand the reason of rejection, I have good cibil score and 100% on time payments

Thanks,
Jay
Axis Bank customer support has been notified about the posted complaint.
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    J
    Jun 30, 2023
    Resolved
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    Resolved

    Address: [email protected]

    Hi Team, I have applied new upi credit card, but unfortunately it was declined, kindly provide a valid reason of rejection, I am making 100% on time payments every month and also I have good cibil l, kindly provide a valid reason
    Jun 30, 2023
    Complaint marked as Resolved 
    Please find below information Email [email protected] Pan DICPK9863C I applied with above information a new kiwi upi credit card but it was declined, kindly help me to understand the reason of rejection. Thanks, Jay
    Axis Bank customer support has been notified about the posted complaint.
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      C
      catch57
      from Pune, Maharashtra
      Jun 25, 2023
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      Address: Pune, India

      Flipkart Transaction done on 22nd Sept 2022 for below three products along with few other product.
      A.) For LED TV, Product was not delivered by delivery partner as per scheduled time slot. Later it was cancelled by Flipkart delivery partner itself.
      B.) For remaining two product it was returned.

      So, from total product that I ordered was of amount Rs 55, 638. Out of these some or the other reason three products got cancelled/returned of total amount 45, 793.

      I got a refund of 45793, but instead starting EMI of Rs. 9845(For Vaccum Cleaner - Order ID: OD[protected], Ladies Shoulder Bag - Order ID: OD[protected]. you have started EMI of full 55638 amount. At this point I being charged 45793 extra amount.

      Please refund my Rs 45793, which you over charged me during EMI.

      Thanks in Advance,
      Sanjeev
      Axis Bank customer support has been notified about the posted complaint.
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        G
        GowthamSankar312
        from Chennai, Tamil Nadu
        Jun 25, 2023
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        Power cut in middle of withdrawing money from ATM so didn't receive money but debited from account.

        what is the process of raising a complaint or it will be automatically credited after sometime as I have heard this is available in other private banks but not sure in AXIS.

        AXIS Account debit card used in AXIS ATM
        Axis Bank customer support has been notified about the posted complaint.
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          A
          AnnapoornaN
          from Bengaluru, Karnataka
          Jun 24, 2023
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          Address: Axis Bank Ltd Corporate Office 11th Floor, Corporate Park Sion Trombay Road, Chembur, Mumbai- 400071

          Dear madam/Sir,

          I would like to change my name in Pf as per attached Adhaar card (latest) and Marriage certificate kindly suggest.

          Name to be Updated as - Annapoorna N

          UAN Number[protected]
          PF Member ID - MHBAN[protected]

          Thanks
          Annapoorna N
          [protected]
          Annapoorna.[protected]@gmail.com
          Axis Bank customer support has been notified about the posted complaint.
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            D
            Deepak Burkul
            Jun 23, 2023
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            Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/21.06.23... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using saving account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
            I want to know about it as well as get the refund.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              ashokdwivedi517
              from Pune, Maharashtra
              Jun 22, 2023
              Jul 30, 2023
              This thread was updated on Jul 30, 2023
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              Address: Ravet Pune 411033

              To Whom It May Concern,

              We had UPI transfer the amount 50000 to Sunity Jewelers By google Pay, . payment was successful from my side but not credited beneficiary account on date 06/March/ 2022. Our account No is [protected]. We had complaint to Google pay team they told me you have to contact your bank home branch. Accordantly we had complained to our home branch axis bank ravet pune. They have taken 11 Month but still money was not credited to beneficiary account or not my account refund yet.

              I have enclosed the following documents with this complaint:

              A copy of my Google Pay account statement showing the debited transaction
              A copy of the UPI transaction receipt
              A copy of the beneficiary's contact information
              I would appreciate it if you could look into this matter and get back to me as soon as possible.

              Thank you for your time and attention to this matter.

              Sincerely

              Thanks & Regards
              Priyanka Ashok Dwivedi
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2023
              Axis Bank Customer Care's response
              Hi, we wish to inform you that your concern via dispute id SAK[protected] is under process, and you shall be responded shortly in the referred matter. Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise. Regards, Team Axis Bank
              Jun 27, 2023
              Updated by ashokdwivedi517
              Ok Thanks you for information We are waiting refund amount
              Jul 30, 2023
              Updated by ashokdwivedi517
              We are waiting response
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                A
                ashokdwivedi517
                from Pune, Maharashtra
                Jun 22, 2023
                Resolved
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                Resolved

                Address: Sr. No 113/10 K Saraswti Niwas Walhekarwadi chowk Walhekarwadi, Chinchwad Pune 411033

                I am writing to you today to express my dissatisfaction with the UPI transition of my Axis Bank account. On 06/March/ 2022, I initiated by UPI transaction to transfer INR 50000.00 to Sunity Jewelers By google Pay. However, the money was not credited to the beneficiary's account.

                I have checked my account balance and the transaction has been debited from my account. I have also contacted the beneficiary and they have confirmed that they have not received the money.

                I have compliant to Google pay team the told me kindly contact to your home branch. Accordingly we had complaint to axis bank our branch. They had taken 11 months for our compliant but it will not resolve yet.

                I would like to request that you investigate this matter and take steps to resolve the issue. I would also like to request that you help me for refund the money to my account as soon as possible.

                I have enclosed the following documents with this complaint:
                A copy of my Axis Bank account statement showing the debited transaction
                A copy of the UPI transaction receipt
                A copy of the beneficiary's Account statement of fedral bank

                We have attached tractions details

                would appreciate it if you could look into this matter and get back to me as soon as possible.

                Thank you for your time and attention to this matter.

                Sincerely,
                Priyanka Ashok Dwivedi
                Jun 22, 2023
                Complaint marked as Resolved 
                not now
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  asav
                  from Faridabad, Haryana
                  Jun 21, 2023
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                  Address: 801/15 FARIDABAD , HARYANA

                  I got a vistara axis card last year. Card no is [protected] . I have not received any complimantry ticket nor any ticket on my spendings. Again axis bank is demanding for renewal fee of 3000 + gst. Kindly clear the matter.
                  My regd no is [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    Dear Sir/Madam,
                    I hope this letter finds you well. I am writing to express my utmost disappointment and frustration regarding the recent deduction of INR 59 from my account as "Sign Verification Charges" without any prior notice or valid reason. I am a valued customer of Axis Bank Ltd, and I have always had a positive experience with your services. However, this incident has left me deeply dissatisfied and compelled to bring this...
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                    Y
                    yash bhatiya1
                    from Mehsana, Gujarat
                    Jun 18, 2023
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                    Address: MEHSANA

                    Dear AXIS Bank,

                    I am writing to register a formal complaint about an unauthorized transaction on my bank account. I recently discovered that an additional GST charge of 2550 has been deducted from my account, which I understand is non-refundable. But I am requesting the manager of your bank to please refund the consolidated charges amount, otherwise I will take further action by uploading a video about your poor service on social media platforms.

                    I hope you take this seriously and process my claim for refund as soon as possible.

                    Regards,
                    YASH BHATIYA,
                    +[protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      D
                      Deepshith
                      from Theni, Tamil Nadu
                      Jun 18, 2023
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                      Address: K 18Master plan complex theni

                      Every month in my axis bank account debited consolidated charges rs 500 to 1500 pls resolved and refund my money in my account sir...axis
                      Axis Bank customer support has been notified about the posted complaint.
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                        D
                        Deepshith
                        from Theni, Tamil Nadu
                        Jun 18, 2023
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                        Address: K 18 master plan complex theni

                        Every month in my axis bank account debited consolidated charge rs 500 t0 1500 ... pls resolved and refund my money in my account...axis
                        Axis Bank customer support has been notified about the posted complaint.
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                          D
                          dilasons industries pvt ltd
                          Jun 17, 2023
                          Jun 27, 2023
                          This thread was updated on Jun 27, 2023
                          Resolved
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                          Resolved

                          Address: Pu block pitampura

                          As per discussion with the so called elite bank, papers for new OD limit were submitted to PU BLOCK PITAMPURA branch on 6 th of MAY 2023. It was promised that the OD will be sanction within 15 days if all the papers are in correct manner. All the papers were found in ok condition after 15 days, then suddenly axis bank credit department woke up and started digging queries. As they asked we fulfilled them then n there. Finally on paper sanction came on 10th june 2023 (1 month later the submission of papers). 7 days have passed since then still there is no single disbursement in our account and when asked they are still asking for completely baseless documents as 1)PDC of any account with the same name(as per there agent Mr Om prakash any account whether dormant or not in use since years, any PDC will work). 2)Rent agreement of mortgaged property with NOC by the tenant(as per Mr Om prakash the tenant who may leave house in the evening can also sign that NOC). 3)Life insurance of 12000/- was demanded by Mr Jeeshan idrishi mob:[protected], with a proper threatening tone that if this demand is not fulfilled the disbursement will not happen.
                          4) Address change in adhaar is mandatory as per Mr Om prakash mob:[protected] again badly threatened that disbursement will not be allowed if not done (whereas on paper sanction was done without the right address, it wasn’t a barrier then)
                          Both these above said employees including the credit department has harassed me to the extreme limit.
                          I want action to be taken against these employees and pay me back my processing charges including all the other charges they have taken.
                          The harassment faced by me was limitless and if not taken any proper action within 24 hrs i will escalate this matter to higher authorities.

                          No regards
                          Ajay kumar
                          Jul 31, 2023
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 27, 2023
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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                            S
                            Shivanichandupatla
                            from Karimnagar, Andhra Pradesh
                            Jun 16, 2023
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                            I have a salary a/c in axis bank, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (17th june 2023) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              shiv5048709
                              from Mohali, Punjab
                              Jun 16, 2023
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                              Address: Mohali, Punjab India, Mohali, Punjab

                              Today on 16/06/2023 charges of 885/- have been deducted from my account and when I called the customer support they are not even trying to help, unprofessional behavior with 0 communication skill are sitting.
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Ankit6881
                                from New Delhi, Delhi
                                Jun 14, 2023
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                                Not able to generate pin of my credit card always show invalid credentials and on axis Bank app pin generate option is not coming saying security reasons
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  shriomsharma
                                  from Gurgaon, Haryana
                                  Jun 13, 2023
                                  Jun 27, 2023
                                  This thread was updated on Jun 27, 2023
                                  Resolved
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                                  Resolved

                                  Respected Sir/Madam

                                  Axis bank is giving misleading advertisement for Flipkart Axis Bank Credit Card, As per Axis bank website customer gets minimum 1.5% cashback for all category spends while they are not giving it.

                                  For last few months i get the 1.5% cashback but from last two months i am not getting it while as per website as on today also mentioned on the website(Screenshot attached).

                                  Even after many written complaints (file attached) Axis bank is not crediting the cashback. So i request you to please take necessary action.

                                  With best regards

                                  Shriom Sharma
                                  [protected]
                                  My transactions for which I have not received cashback does not fall under any category mentioned in the trailing email
                                  so request you to please check and credit my cashback otherwise I will go for legal actions against Axis bank for misleading advertisement.

                                  also note if you will not credit my cashback then i will use the credit card for the 1.5% of the total spend amount for which i have not received cashback and i will not pay for it.

                                  Thanks

                                  Shriom sharma
                                  [protected]
                                  Jul 29, 2023
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jun 16, 2023
                                  Updated by shriomsharma
                                  In general public interest i am highlighting the issue as Axis bank is cheating customers with misleading advertisement
                                  Verified Support
                                  Jun 27, 2023
                                  Axis Bank Customer Care's response
                                  Hi, we understand that you have escalated the concern to our Principal Nodal team, and you shall be responded by the same team shortly in the referred matter. Regards, Team Axis Bank.
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                                    Diptoooo
                                    from Alipurduar, West Bengal
                                    Jun 12, 2023
                                    Jun 16, 2023
                                    This thread was updated on Jun 16, 2023
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                                    Address: Axis bank alipurduar

                                    Sir/Mam, I am normal account holder of axis bank but axis Bank upgrade my account with no information or permission. There after when I reduced my bank balance & use money elsewhere. They Start debit money 708/ rupees every month and post me Debit card 590/ rupees instead of 200 to 250 rupees debit card, which is very expensive. When I talked with nodal officer and home branch, they told at least 75000/ money should be maintain account. When I asked the reason for upgrade except know customer, said it auto function our bank. This is continuing since 1.6years. they returned some previous debit after 2-3 month and too many follow up with strong complaint.
                                    Please help me in this matter as soonest.
                                    Regards
                                    Sudipta kundu
                                    [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hello sir/mam
                                    They need some days to resolve as per their mails. But the matter cam be solved quickly else they don't want to do it. Still I didn't get return.sharing here snaps you get example o[censored]nnecessary deduction. They upgrade my account without any information. My debit card charges also grow to 600 rupees from 200 rupees. I want all this money back, please help me with the same.
                                    Diptoooo's [Complaint's author] reply, Jun 16, 2023
                                    Thanks sir,
                                    It's resolved.
                                    Thanks
                                    Sir

                                    Matters resolved. I have get my deductions.
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                                      Avneet311
                                      from Paonta Sahib, Himachal Pradesh
                                      Jun 11, 2023
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                                      Address: Sirmaur, Himachal Pradesh

                                      I got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                                      Axis Bank customer support has been notified about the posted complaint.
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